5/5
GoogleOnce again great service from HC letting my flat ...seem to have very modern systems in place very impressed
Trusted Agent profile
HoldenCopley estate agents in Arnold, Hucknall, Long Eaton and 1 more
★★★★★
2,718 reviews across 4 offices and 3 platforms
HoldenCopley has four offices, in Arnold, Hucknall, Long Eaton and West Bridgford. Together they have 2,718 reviews on three platforms, rated 4.7 out of 5 overall.
1,887
Reviews on Google
All 4 offices
137
Reviews on Facebook
All 4 offices
694
Reviews on Trustpilot
All 4 offices
Our offices
HoldenCopley's four offices, most reviewed first. Each has its own page.
- HoldenCopley Nottingham26 High Street, NG5 7DZ1,872 reviews · 1,041 on Google (4.7)71 in the last 90 days
- HoldenCopley Hucknall33A High Street, NG15 7HJ300 reviews · 300 on Google (4.7)7 in the last 90 days
- HoldenCopley Long Eaton30 Market Place, NG10 1LT273 reviews · 273 on Google (4.8)2 in the last 90 days
- HoldenCopley West Bridgford2 Tudor Square, NG2 6BT273 reviews · 273 on Google (4.8)2 in the last 90 days
Latest reviews from every HoldenCopley office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleHad a viewing this week with Lizzie, very professional, friendly and knowledgeable!
5/5
GoogleExcellent service and go beyond what you would expect. Keeps us updated on progress and how sale and purchase are progressing
5/5
GoogleGreat service from start to finish keeping us up to date on progress and always responding to emails. Especially Sheryl Parker who was very friendly and always resolved issues.
4/5
GoogleBig thank you to Darbi and her team at Hucknall for all there help ...sticky start but once Darbi was on the case it went very well , have now sold (stc) and I am sure with Darbi and Sarah on it that will be fine . Again thank you
4/5
GoogleLianna was a great resource to help get my tricky sale/purchase situation sorted. She helped keep everyone informed along the way and offer advice on what to do next. Thank you.
5/5
GoogleI am completing on my house tomorrow and just wanted to give a shout out and thank you to Sheryl at Holden Copley! Sheryl has been so responsive and brilliant throughout a really long process! She’s been fab; thank you Sheryl!
5/5
GoogleAbsolutely brilliant. From the valuation,photographs to everyone in the office. Massive shout out to Courtney,Molly,Nicola and Amy. They have endured my many questions,given excellent advice,sold our home in 10 days and found my dream house. Do not bother with another agent. Thanks x
5/5
GoogleGreat experience with Holden Copley from start to finish. Very helpful and supportive with any questions I had. Would definitely recommend and will be using again myself in the future if needed.
4/5
GoogleWhilst we still await sale of our property, Holden & Cobley have been extremely professional yet both friendly and flexible with us. Specific mention to Chloe, Darbi and Amy who have all been excellent to date.
Agent replied · 31 May 2023
Thank you so much!
5/5
GooglePut our house on the market with Holden Copley Arnold which was sold within days. Now buying new build with Holden Copley Hucknall & so far Molly has been brilliant keeping us informed every step of the way what is going on. Really impressed with the service, will answer any questions no matter how trivial.
Agent replied · 31 May 2023
Hi John, that's great! Thank you so much for leaving us a fab review.
1/5
GoogleRating only, no written review.
Agent replied · 7 July 2023
Hi Alexander, thank you for getting in touch. I can't seem to find your details on our system, please can you get in contact with us and email liberty@holdencopley.co.uk with more information so we can solve any issues you may have had or to provide any feedback. Many thanks
5/5
GoogleRating only, no written review.
Agent replied · 7 July 2023
Thank you for the 5*'s!
5/5
GoogleRating only, no written review.
Agent replied · 7 July 2023
Thank you for the 5*! :)
5/5
GoogleRating only, no written review.
Agent replied · 7 July 2023
Thank you for the 5*'s!
5/5
GoogleLiam helped us with our visit to the property. Really amenable and knowledgeable too. He was accommodating and helpful in equal measure.
5/5
GoogleHolden Copley have been been absolutely amazing, we had 2 houses to sell within 2 weeks, both properties were sold in just a number of days, Sarah and team from the Hucknall office have been amazing always been kept up to date with what’s going on and replying to our emails and messages quickly, we also used the Arnold office and everyone from Leah, Chloe, Esta and the rest of the team have been amazing they have looked after us and kept us in the loop with all offers that came in, we can’t thankyou Holden Copley enough. We would also like to thank Matt copley for his advice and the hard work his team has put in to get the 2 properties sold.
Agent replied · 31 May 2023
Thank you so much for a detailed review!
1/5
GoogleNo stars.
Agent replied · 28 May 2023
Hi Jennifer, apologies but I cannot find your details on our system. Please can you get in touch so discuss the issue further and hopefully come to a resolution? Please email me on helen@holdencopley.co.uk. Many thanks
5/5
TrustpilotI cannot recommend Holden Copley highly…
I cannot recommend Holden Copley highly enough. The staff who dealt with me, as a tenant, were wonderful. Nicole Atkin especially was very caring and approachable and always had my best interests at heart. I have no hesitation in recommending Holden Copley.
5/5
GoogleHolden Copley have been extremely professional and prompt with their services from arranging viewings to helping out us first time buyers. Sammie has been on the ball and very supportive. Would highly recommend them when buying a place!
5/5
GoogleThe team at Holden Copley have provided excellent service to us in our house sale. They have been flexible when we needed to re-arrange viewings and very responsive at all times. When our original buyer pulled out they got in touch immediately and were pro-active in contacting other offers to ensure that a sale was still agreed in time for us to make an offer on another property. 10/10, would recommend.
5/5
GoogleI'm currently in the position of buying a property. So far, my experience with Holden Copley, the Long Eaton branch, is absolutely first class. The estate agent at a recent property viewing, was extremely professional and knowledgeable of the property. He was also very welcoming and friendly, making the whole experience great. The staff at the Long Eaton office have a very lovely, friendly and welcoming approach. So far, as a buyer, I feel extremely reassured with their helpfulness and efficiency in this process of property buying
5/5
GoogleHolden Copley Long Eaton team have been brilliant in my experience. - From organising viewings - I didn't have to keep repeating myself. They always had my details on file and understood what I was looking for. Holden Copley did not send properties for the sake of sending properties. - Viewings - whilst back to back viewings are unavoidable, Holden Copley team always gave me enough time to view and ask questions without feeling pressured to leave for the next appointment. - Communication - very clear, timely and professional. Professionalism with a human touch. Every single encounter was extremely pleasant. Caroline and Samantha exemplify great service. - The process is stressful enough and with more buyers, than sellers, the team at Holden Copley have systems that allow you to track where you are and keep to deadlines. This was always reassuring to know that there wasn't eternal waiting on offers. I cannot recommend Holden Copley Long Eaton - Caroline and Samantha especially - enough.
5/5
GoogleMy partner and I are first time buyers and Esther at Holden Copley has been so helpful. She has communicated every step of the way with us when it came to booking viewings and making an offer. She has guided us through every step and been honest and transparent with us, we couldn't have asked for any more.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
HoldenCopley is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2024, 2026.
EA Masters by year, 2018 to 2024
2024 2 awards EA Masters 2024 winners
- WinnerEA Masters 2024: Best Estate Agent Guide Awards, Sales, Medium (6 to 20 branches)
- WinnerEA Masters 2024: Best Estate Agent Guide Awards, Sales, Overall
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- East Midlands
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- East Midlands Sales and Lettings
2018 2 Bronze EA Masters 2018 winners
- BronzeEA Masters 2018: Best Estate Agent Guide 2019, Sales, Small (2 to 5 branches)
- BronzeEA Masters 2018: Best Estate Agent Guide 2019, Lettings, Small (2 to 5 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about HoldenCopley
Which HoldenCopley office has the most reviews?
Arnold has the most, with 1,872 reviews rated 4.7 out of 5, followed by Hucknall with 300.
Where are the HoldenCopley offices?
The four HoldenCopley offices, by town:
- Arnold: 26 High Street, Arnold, NG5 7DZ
- Hucknall: 33A High Street, Hucknall, NG15 7HJ
- Long Eaton: 30 Market Place, Long Eaton, NG10 1LT
- West Bridgford: 2 Tudor Square, West Bridgford, NG2 6BT
Has HoldenCopley won any awards?
Yes. In The Trusted Agent 2026 awards, Arnold won Platinum, Long Eaton won Trusted Agent and Hucknall won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 6 other industry awards since 2018.
