Trusted Agent profile
★★★★★
2,718 reviews across 4 offices and 3 platforms
HoldenCopley has four offices, in Arnold, Hucknall, Long Eaton and West Bridgford. Together they have 2,718 reviews on three platforms, rated 4.7 out of 5 overall.
1,887
Reviews on Google
All 4 offices
137
Reviews on Facebook
All 4 offices
694
Reviews on Trustpilot
All 4 offices
HoldenCopley's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleThe moment I meant Sammy at Holden Copley I knew we were in good hands. She is calm, knowledgeable and led us through the process of selling our house smoothly. All the staff have been very helpful, and Esther has also been a star with her transparent and clear messages. Nothing has been too much trouble, and they offer a professional, first class level of service.
5/5
GoogleI wanted to take the opportunity to thank you and the team for all of your hard work and for doing an amazing job of selling my house. This is the 6th time I have sold a property and genuinely I've never been so impressed! The way that everyone involved at Holden Copley have handled the sale, from start to finish, has been faultless. You have restored my faith in Estate Agents.
5/5
GoogleAs first time buyers we had no clue where to start and Holden Copley have been brilliant. Georgia was very friendly, helpful and efficient. She could answer any query we had. Would recommend.
Hi Lauren, thank you so much for the review!
5/5
TrustpilotI recently bought a property via Holden…
I recently bought a property via Holden Copley and I’ve been very impressed with the professional service they offer. They kept me informed every step of the way, they are very knowledgeable and everyone I dealt with was very helpful, always followed up. Huge thanks and kudos to Lianna who was particularly helpful throughout. Thank you HC team for a wonderful experience. Highly recommend!!
5/5
TrustpilotStunning Professional Service........
We expected the sale of what has been the families home for a lifetime to be a difficult process, but HoldenCopley have made it trouble free and straight forward. From the valuation, photos, and presentation of the details, to the arrangements for the many viewings and the advice over which offers to choose, we have been impressed by the organisation and efficiency of the team from the Long Eaton office. Just 4 weeks from their visit to value the cottage until it was sold subject to contract. Very impressive!A big thank you to all the staff. We have no hesitation in recommending HoldenCopley to any prospective seller.
4/5
GoogleRating only, no written review.
5/5
GoogleExcellent sales service from start to finish; highly recommended.
5/5
GoogleGreat customer service, Joe went above and beyond the call of duty to help sort a viewing for us, highly recommend!
5/5
GoogleVery professional through all stages from valuation, photography, web promotion etc. Followed by great ongoing support and liaison from Georgia - excellent communication with all involved and management through the sales and legal processes. Highly recommended.
5/5
GoogleHolden and Copley helped us through a very complicated purchase. Their experience and professionalism ensured the purchase went through. Special mention to Georgia Argyle for her extremely hard work in chasing things. Very grateful indeed
5/5
GoogleWe were really pleased with the service that we received from Laura, Jasmine and the rest of the team. Our sale went very smooth and everything was actioned by Holden and Copley very quickly. We really appreciated there advice when it came to selling our house and the overall process was very positive. Thanks again.
5/5
FacebookAfter nearly a year of our house being on the market we've just moved into our new home with the help of holden copley! just want to give Sophie Bellaby a shoutout as she went above and beyond for us, can't thank her enough!. Thanks again to all the lovely staff 💜
Hi Rhea, thank you for the recommendation 🤩
5/5
FacebookAfter nearly a year of our house being on the market we've just moved into our new home with the help of holden copley! just want to give Sophie Bellaby a shoutout as she went above and beyond for us, can't thank her enough!. Thanks again to all the lovely staff
Congratulations
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleDon’t you ever answer the phone!!!
Hi Laura, apologies that you have not been able to get through, we have had a few technical difficulties recently! Please can you contact the branch manager Lottie who will be able to help with your enquiry - lottie@holdencopley.co.uk. Many thanks
5/5
GooglePolite, good to work with, grateful for your help in the buying process!
5/5
GoogleAn excellent service provided and very helpful, always willing to help and very easy to get hold of via phone or by email
5/5
GoogleGreat customer service, Liam went above and beyond to give us an extra viewing.
5/5
GoogleExcellent customer service from the Long Eaton branch and sold our house instantly. Thanks
5/5
GoogleExcellent service from start to finish, great customer service and communication from all members of staff. Would definitely recommend to anyone wanting to sell and I would definitely use them again.
5/5
GoogleWe went with HC because they had competitive pricing and professional service at the point of valuation,they were new to the area but we're quickly building presence. Really fast from valuation to photos (which were great) to going on the market and quickly had viewings which were managed smoothly by the guys at HC, great communication and always really friendly, sales progression kept us informed. Still awaiting dates and exchange but overall we've had a great experience and would recommend.
5/5
GoogleReally helpful and efficient staff, particularly Samantha. They have made the process of buying a house as easy as possible.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
HoldenCopley is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2024, 2026.
EA Masters by year, 2018 to 20242024 2 awards EA Masters 2024 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Bronze EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Arnold has the most, with 1,872 reviews rated 4.7 out of 5, followed by Hucknall with 300.
The four HoldenCopley offices, by town:
Yes. In The Trusted Agent 2026 awards, Arnold won Platinum, Long Eaton won Trusted Agent and Hucknall won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 6 other industry awards since 2018.
