Trusted Agent profile
★★★★★
2,718 reviews across 4 offices and 3 platforms
HoldenCopley has four offices, in Arnold, Hucknall, Long Eaton and West Bridgford. Together they have 2,718 reviews on three platforms, rated 4.7 out of 5 overall.
1,887
Reviews on Google
All 4 offices
137
Reviews on Facebook
All 4 offices
694
Reviews on Trustpilot
All 4 offices
HoldenCopley's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI've sold a number of houses over the years both professionally and personally. This has been by far the best experience I have ever had. From the beginning Holden Copley have been both highly competent and professional in the service that they have offered, proactively marketing the property and quickly responding to queries. If you are looking for someone to do a good job on selling your house - look no further. Excellent bordering on brilliant!
5/5
GoogleAfter my property being on the market with two previous agents, with very few viewings, once I changed to Holden Copley the viewing increased immensely. The communication from the agents, especially Esther, was second to none. I felt confident for the first time that Holden Copley really wanted to sell my property rather than just have it on their books. I would certainly recommend them and if ever selling again I wouldn’t waste my time with any other Estate Agents.
Thank you so much!
5/5
GoogleHave just had an offer on my property. The whole team at holden copley have been amazing from the valuer, photographer, Tyler who spent most of Saturday in my house with only 2 viewers, to the team at the office who have kept me informed through out the process so far. Thankyou.
Hi Paula, that is fantastic! Thank you so much.
5/5
GoogleVery professional service with quick responses to all emails sent. They've been a pleasure to work with
Thank you so much!
5/5
GoogleI found the service provided by Liberty and her team at the West Bridgford branch to be excellent and would highly recommend Holden Copley to future first time buyers ..a very happy house purchaser!
5/5
GoogleRecently, our family viewed a selling property in West Bridgford. Liberty Smitton of HoldenCopley and her colleagues are very helpful to handle the cases and always have prompt responses through the process of making offer and AML screening. Excellent services involved.
Thank you so much!
5/5
GoogleI have just recently sold my property with Holden Copley and I have got to say I received a fantastic service! These guys definitly know their stuff and I felt completely in the loop the whole time. Matt and his team were very professional from the start and thank you to Lianna who dealt with everything right up to my completion. I would absolutely recommend them to anyone. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Wow, thank you so much for a great review! It has been a pleasure working with you.
5/5
GoogleWe found our dream home listed with Holden Copley. We made an offer the day it was brought to market and increased it upon viewing. Every staff member spoken to was friendly, professional and helpful. However, I would like to give special thanks to Jack Best. Best by name and by nature! I was very anxious whilst awaiting a response to our offers and Jack kept me informed, reassured me and didn't show me that I was annoying him, even though I must have been! I can't speak highly enough of him or Holden Copley, thank you.PositiveResponsiveness, Professionalism
5/5
GoogleLiam was really helpful when showing us around the property we viewed. He was super friendly, enthusiastic and was able to answer all of our questions 👍PositiveResponsiveness, Professionalism
5/5
GoogleWe went for a house viewing today and was greeted by Liam. He was was very professional, knowledgeable and all round gave us a great experience, but we also didn't feel rushed and he took the time to make us feel welcome. Thanks LiamPositiveProfessionalism
5/5
GoogleMassive thank you to Liberty , Zoe and Matt for their support on buying my first property ! I was so nervous buying my first house , they kept me up to date with my purchase the whole way through , were so responsive , friendly and professional and helped to explain things along the way . I’ve now moved into my new home in time for Christmas and couldn’t be more happier - Thank you Holden CopleyPositiveResponsiveness, Professionalism
5/5
GoogleI found the whole purchase process very friendly and professional. All the staff were very efficient from start to finish, special thanks to Karen for cajoling my seller along and Liberty and Zoe who always seemed to get me on the phone. I would have no hesitation in recommending them or using them again in the future. Thanks Guys!PositiveResponsiveness, Professionalism
5/5
GoogleFrom start to finish our experience was brilliant. Every member of the team who worked with us was professional, helpful and friendly from the point of valuation to completion of sale. Having dedicated teams for each stage of the process was fantastic- there was always a named person to contact. The team were very responsive to enquiries by both phone and email and were always willing to provide advice and support. I am so glad that we chose Holden Copley. Exceptional service. Would highly recommend!PositiveResponsiveness, Professionalism
Hi Kate, we are so glad that you had a brilliant experience with us and we have enjoyed working with you. All the best!
5/5
GoogleExcellent service, we have been using Holden Copley for our sale and everyone has been absolutely brilliant. The particulars are great, the office is responsive and we wouldn't hesitate to recommend. We've also viewed houses with them and again can't fault their professionalism. Liam in particular was excellent in showing us one house and had all the answers to our questions. Liberty and Laura were always on hand to assist with any sales issues for our own property, which sold really quickly and easily, was marketed superbly, the whole team were superb to deal with. They really are a cut above the rest.PositiveProfessionalism
Hello, thank you so much for leaving us a fantastic review! Kind regards, HC
4/5
GoogleA big thank you to Melissa, Nicola and everyone at Holden Copley. Very professional and competent in what they do.PositiveProfessionalism, Value
5/5
GoogleExceptional service from start to (almost!) completion. We've just exchanged and couldn't be happier with the service from first valuation, photographs, right through to sales progression. Friendly, approachable staff, very knowledgeable and understanding, provided very regular updates. Felt very well looked after throughout. Thank you HC!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThe viewings I have attended which have been conducted by Elizabeth Collins at Holden Copley have been outstanding! She continues to be the most knowledgable and informative estate agent I have met this year without question. Am so impressed! Thank youPositiveProfessionalism
5/5
GoogleReally amazing team - I've recently started my house search and Maria has been incredibly helpful and made things as easy as possible. Also, i've recently been on a house viewing with Elizabeth who was great at showing me around and sharing potential development ideas. My house search continues but really glad to be using the team Holden CopleyPositiveResponsiveness, Quality, Professionalism
5/5
GoogleHad a troubled time buying a property (not due to estate agent) getting to exchange but Sheryl was fantastic at helping and keeping us up to date every step of the way. A real person, and company, to deal with made such a refreshing change. Would not hesitate in recommending to anyone, just wish all estate agents were so professional and personal at the same time.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI’m completing on a property today and have nothing but positive words to say about HoldenCopley. They’ve been fantastic throughout the process working with me to find a property early on, and have always been quick to reply/on the end of the phone when needed. Thanks especially to Molly, Ellie and also Sheryl who has kept in touch weekly, nothing is too big an ask!PositiveResponsiveness, Professionalism
5/5
GoogleHolden Copley were absolutely brilliant to work with, I can't recommend them enough. We just bought our house through them, and they were helpful and supportive every step of the way. They were always available to talk and assist, and the sales progression person who guided us through the final stages - Georgina Argyle - was exceptionally good at her job, always efficient, kind and helpful. We would have been lost without her, she really went above and beyond. Overall, fantastic agents.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleVery good communication and professional service.PositiveResponsiveness, Professionalism
5/5
GoogleAmazing service, was clear concise from day one. very knoweldgeable. kept us uptodate on all steps and requirements from day one thank youPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThey made buying a house and viewing the property very welcoming they answered all the questions we had even if we thought they was silly great communication and reassurance on a lot of thing highly recommendedPositiveResponsiveness, Professionalism
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
HoldenCopley is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2024, 2026.
EA Masters by year, 2018 to 20242024 2 awards EA Masters 2024 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Bronze EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Tell us what you need and up to 3 trusted local agents will be in touch.
Arnold has the most, with 1,872 reviews rated 4.7 out of 5, followed by Hucknall with 300.
The four HoldenCopley offices, by town:
Yes. In The Trusted Agent 2026 awards, Arnold won Platinum, Long Eaton won Trusted Agent and Hucknall won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 6 other industry awards since 2018.
