HoldenCopley estate agents in Arnold, Hucknall, Long Eaton and 1 more

★★★★★ 1/5

Google

Holden Copley are the worse estate agent I've ever used. They "over promise and under deliver" on a epic scale. I went with them because their online marketing information, photographs and video tours are very good, and mine are. I was unfortunately being dealt with by the Hucknall branch and they would be described as incompetent as best. I was asked twice if I wanted a For Sale and twice I told them yes, I never had a board erected. They continually sent me details for properties they were selling that did not meet my requirements. They claimed they had a large database of buyers looking for properties like mine in my area. I never saw any evidence of this. After 4 days, the branch manager advised me to reduce the price by £10k so that "we can generate more interest". After 4 days!!! Incidentally three other local estate agents valued the property at the same price. After making a compliant and threatening to terminate my contract, my account was taken over by their Regional Manager. Things improved marginally and I did start getting some viewings arranged. However, there where no offers forthcoming because I believe that the Sales Negotiators did not have enough knowledge about my property or the local area. They over sell their capabilities. They do not have a sufficiently large presence in my area to generate enough demand. In 2 months they were only able to arrange 10 viewings on my property. They do not accept criticism and any complaints levelled at them are dismissed with thinly veiled excuses. In my case, Holden Copley gave up and offered to release me from my contract. Which I accepted.

Nathan · 1 October 2022 · HoldenCopley Nottingham

★★★★★ 5/5

Google

This was my first purchase via Holden Copley and I must say they were excellent throughout the entire process. Lianna who managed the sale was especially helpful and on the ball. Big thank you and I will definitely be using HC again :)

Greg · 1 October 2022 · HoldenCopley Nottingham

★★★★★ 1/5

Google

Its has been near impossible to get through to anyone at Holden Copley over the past three months. Around the end of December we started the process of trying to buy a house. In that time, we have never once managed to speak to a single person at Holden Copley. We have never gotten a reply. We have never gotten anything other than automated responses. Yet they have replied to this review within 24 hours as it is public facing.

Stephen · 1 October 2022 · HoldenCopley Nottingham

★★★★★ 5/5

Google

We brought our first home through HoldenCopley and they were fantastic. Chloe was amazing! Constantly kept us up to date and just made the whole process a better experience. Would highly recommend

Elliot · 1 October 2022 · HoldenCopley Nottingham

★★★★★ 5/5

Google

Staff member Daniel showed us around a property and was extremely pleasant as well as professional. He is a credit to Holden and Copley. Thank you so much to Daniel. Also thanks to Jack for being patient and helping to arrange a viewing for myself and my partner to suit us.

VERITY · 1 October 2022 · HoldenCopley Nottingham

★★★★★ 5/5

Google

I recently sold my house with Holden Copley. I had a positive experience, from the valuation, to the photographs, viewings, sales negotiation and sales progression. Everyone I dealt with were helpful and professional. Highly recommend.

Lisia · 1 October 2022 · HoldenCopley Nottingham

★★★★★ 5/5

Google

Me and my Partner were looking for a home to raise our family, Holden made the entire process easy and whenever we had questions they were very fast in responding to our emails. Very happy with there help and professional standards

Chris · 1 October 2022 · HoldenCopley Nottingham

★★★★★ 5/5

Google

After two local estate agents were unsuccessful in finding us suitable tenants for our property in Awsworth, we approached Holden Copley. They immediately got to work arranging a couple of open days for prospective tenants to view the house. Subsequently, we were able to let the house for a good rental income. Unlike the first estate agent we registered with, HC were realistic from the outset about the rent we could acquire, they produced a thorough inventory as part of the £499 total cost for the find a tenant service - much cheaper overall than the other agents we registered with. Luke, Layla and Kerry were professional, extremely knowledgeable and great to communicate with. Next time we won’t waste our time using agents who promise so much but fail to deliver. Many thanks to the team at Holden Copley for your excellent service! Nadia and Raheel

Raheel's · 1 October 2022 · HoldenCopley Nottingham

★★★★★ 5/5

Google

Have sold my house through Holden Copley; both Jordan on valuation and Chloe throughout the selling process have been extremely efficient and easy to deal with. We are now trying to buy a property and have found Tom Cowling to be very informative and personable on viewings. Ellie N in the office has also been extremely helpful and positive. Looking forward to finding our dream home with you. Thanks team HC!

Rachel · 1 October 2022 · HoldenCopley Nottingham

★★★★★ 5/5

Google

We have just sold our house with Holden Copley and it's been a seamless 6 months of dealing with many of their employees, from the valuation to the photography to the sales negotiation to sales progression, everyone has been great and so helpful. Georgia especially has always been on the ball with updates and answered any questions promptly over the past couple months. I wouldn't hesitate to recommend Holden Copley to anyone.

Brittany · 1 October 2022 · HoldenCopley Nottingham

★★★★★ 5/5

Google

Excellent efficient service from Chris, Karen, Caroline, Samantha, Lydia and all the team at HoldenCopley. Our sale was straightforward with no hitches, but we still felt that everyone at HoldenCopley was monitoring and reviewing regularly to ensure a smooth process. Thank you and well done to all.

Angela · 1 October 2022 · HoldenCopley Nottingham

★★★★★ 5/5

Google

Very efficient, clear process from the start. From first meeting with Matt Copley to the speedy arrangement of sales particulars, viewings, communications of offers received as well as generally quick return of calls/emails, this has been a great experience and I highly recommend this company. Intelligent, polite employees with experience who tell it to you how it is and work hard for you to get the job done. Thank you.

Dominic · 1 October 2022 · HoldenCopley Nottingham

★★★★★ 5/5

Google

Great service from Josh who showed me and my partner around a lovely property on Florence Road last week. Thank you Josh for all of your insight and detailed review of the home it was greatly appreciated! Not the right place for us but we are continuing our search with HoldenCopley.

Celeste · 1 October 2022 · HoldenCopley Nottingham

★★★★★ 5/5

Google

Currently in the purchasing process with Holden Copley, following a number of viewings with properties on their books. All dealt with very promptly and professionally. Esta has been so helpful and a delight to work with. Highly recommended.

Glenys · 1 October 2022 · HoldenCopley Nottingham

★★★★★ 5/5

Google

Leah Raynes and Holden Copley team, I want to thank you for all your time and effort in helping get us into our new home. You are delivering incredible and fast services including weekends time. So far, you made this process of viewing, accepting our offer, getting mortgage advisor and conveyance much easier than it could have been. I am sure, you will keep help us to finalize the whole purchase with short period of time. Girmay K.

Girmay · 1 October 2022 · HoldenCopley Nottingham

★★★★★ 5/5

Google

We have used Holden Copley several times, and would never use anyone else. If you are looking for competency, staff that all go the extra mile, and keep you up to date, then use Holden Copley. From start to completion we could not fault the service. The staff at Arnold are a credit to this company. I would highly recommend them all the time. Using HoldenCopley again 2022. Their service from start to finish is as above. Staff are all lovely, professional & honest. What more do you want! Property SSTC in 3 weeks. Can't find any negative comments to pass. Use them if you want your house marketing & sold!

Novlette · 1 October 2022 · HoldenCopley Nottingham

★★★★★ 5/5

Google

I have just bought and sold property through HoldenCopley and I can't speak highly enough of them. I was impressed right from the start when I was looking to market the house - the valuer showed me so much market data that no other agent did, and genuinely understood the market and knew what he was talking about. I made the decision to sell through HoldenCopley on the day and haven't once regretted it. Both buying and selling was made so much easier by everyone concerned, but special thanks have to go to Sheryl for all her hard work throughout, particularly after a solicitor in the chain messed up time and time again. I truly have never encountered someone who cares as much about their job and the people they work with. She is amazing, and I can't thank her enough. I just hope HC know how lucky they are to have such an incredible member of their team.

Rob · 1 October 2022 · HoldenCopley Nottingham

★★★★★ 5/5

Google

It is still early stages of buying a property through Holden Copley in Arnold. The process to get my offer accepted has been long mainly due to vendor factors, but I want to say special thanks to Esta @ the Arnold branch who kept me informed and always very pleasant to talk to. She is a great asset to the company and I am hopeful the remaining process will run smoothly.

Chimdi · 1 October 2022 · HoldenCopley Nottingham

★★★★★ 5/5

Google

Ellie Nightingale and Sophie Bellaby are both amazing who work for Holden Copley! In my whole experience of arranging viewings etc for houses, I have not experienced such great speedy replies to emails, like I have with them two! They made buying a house for my 1st time, so much more less stressful! Amazing service.. thank you :)

Lauren · 1 October 2022 · HoldenCopley Nottingham

★★★★★ 5/5

Google

I want to thank Holden Copley for having the patience of a saint! From Josie who negotiated to Sophie who was our sales progressor and the girls on the front desks who I asked many questions to!! We have just bought our retirement bungalow and as it was 20 years since we had last moved a LOT had changed . It was very stressful but we have finally completed and once renovations are complete we will look forward to many happy years in it. THANK YOU EVERYONE.

Alison · 1 October 2022 · HoldenCopley Nottingham

★★★★★ 5/5

Google

We sold a house through Holden Copley and would like to extend many thanks and our gratitude to Jasmine Greenaway. Without the support from Jasmine at Holden Copley, I don't think we would have got through the process of moving. Holden Copley went above and beyond and we would not hesitate to recommend their services.

Maxine · 1 October 2022 · HoldenCopley Nottingham

★★★★★ 5/5

Google

Holden Copley as estate agents go are second to none! We sold our old home and purchased our new home through them due to a recommendation from another previous client of there’s and from start to finish it has always been professional and efficient. They have a wide customer database and we managed to sell our house within the first week of being on the market! Georgia our sales progression agent who handled our sale and purchase was so good and patient with us throughout the whole process, we had regular updates and nothing was too much trouble for her. I would highly recommend Holden Copley for anyone looking at selling!

Ashley · 1 October 2022 · HoldenCopley Nottingham

★★★★★ 4/5

Google

I am in the process to buy my first house so I am dealing with a lot of estate agency. I can say with absolutely confidence that Holden Copley it has been until now the most professional estate agent that I am dealing with. All the staff Ellie, Jack and Lydia etc have been really helpful; speed reply, providing information, reply to the enquires etc. I give 4 stars with the hope to find through them my first home and hopefully provide a new 5 star review

Patrizia · 1 October 2022 · HoldenCopley Nottingham

★★★★★ 5/5

Google

We have bought a house through Holden Copley and we are grateful for the excellent professional work of Melissa Delton because her help has been valuable to us. thank you very much Melissa we really appreciate your help. We recommend you Holden Copley.

Ada · 1 October 2022 · HoldenCopley Nottingham