5/5
GoogleHad two house viewings recently by Josh S, very helpful and answered all questions we asked. Knowledgeable on the properties we looked at.
Agent replied · 1 October 2023
Thank you Rosie!
Trusted Agent profile
HoldenCopley estate agents in Arnold, Hucknall, Long Eaton and 1 more
★★★★★
2,718 reviews across 4 offices and 3 platforms
HoldenCopley has four offices, in Arnold, Hucknall, Long Eaton and West Bridgford. Together they have 2,718 reviews on three platforms, rated 4.7 out of 5 overall.
1,887
Reviews on Google
All 4 offices
137
Reviews on Facebook
All 4 offices
694
Reviews on Trustpilot
All 4 offices
Our offices
HoldenCopley's four offices, most reviewed first. Each has its own page.
- HoldenCopley Nottingham26 High Street, NG5 7DZ1,872 reviews · 1,041 on Google (4.7)71 in the last 90 days
- HoldenCopley Hucknall33A High Street, NG15 7HJ300 reviews · 300 on Google (4.7)7 in the last 90 days
- HoldenCopley Long Eaton30 Market Place, NG10 1LT273 reviews · 273 on Google (4.8)2 in the last 90 days
- HoldenCopley West Bridgford2 Tudor Square, NG2 6BT273 reviews · 273 on Google (4.8)2 in the last 90 days
Latest reviews from every HoldenCopley office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleI had a few house viewing with Holden Copley and very impressive with Josh Stoffel very nice person and helpful aswell.
5/5
GoogleI had 2 viewings hosted by Josh this weekend. He was polite, professional & informative throughout both viewings. An excellent ambassador for the company
5/5
GoogleReally friendly local team that have been professional and approachable throughout. Kept us up to speed the whole way through the sale of our property, would definitely use again
5/5
GoogleWie had the pleasure of Tylor Leeds as our house agent yesterday. He was very professional and helpful and made the viewing experience enjoyable. Tylor is a credit to the company.
Agent replied · 1 October 2023
Hi Anne, thank you so much for the glowing review on Tylor!
5/5
GoogleWe found all the staff very helpful and professional nothing too much trouble.They sold our home in less than a week with multiple viewings over a couple of days. Great we would certainly use them again
5/5
GoogleGreat estate agents, we sold through them recently and found the team professional and obliging. More remarkable owing to the pandemic and stamp duty holiday making things very challenging!
5/5
GoogleVery pleased with service and support from the team. Jack Best has been extremely helpful in assisting me to complete the sale of my late friend's property.
1/5
GoogleTotal and utter shambles. Worst estate agent in the city by a country mile. Made us wait for viewing without turning up, when we called them, obnoxious rude and outright shocking service.
Agent replied · 1 October 2023
Hi Sofia, apologies but I cannot find your details on our system. Please can you get in touch so discuss the issue further and hopefully come to a resolution? Please email me on helen@holdencopley.co.uk. Many thanks
5/5
GoogleSelected HoldenCopley to sell a house for me , a real 5* service from the HoldenCopley team from day one , I would highly recommend the HoldenCopley team
5/5
GoogleMy sale has just completed and it has been smooth from day 1 my property sold within the wk and I was kept upto date with the whole process I would 100%recommend this agents there valuation was spot on especially Melissa at Hucknall branch thanks again guys 😀 …
5/5
GoogleHad a great viewing today and have more in the week. Josh S was absolutely great! Very informative and friendly. Would definitely recommend HoldenCopley!
4/5
GoogleIt was a tough start , hence 4 stars , but once Darbi and her team got on the sale it went very well . The girls at the Hucknall office are lovely and always available when needed .I would use them again if they had properties in Derbyshire. So we'll done Darbi , Sarah, and the other ladies in the office and use this estate agent with confidence.
5/5
GoogleChantice has been very helpful & responsive, would recommend using Holden & Copley if you are purchasing your first property, everything was very clear and beginner friendly.
5/5
GoogleHolden Copley were really helpful with our move, we had no delays with them and were really impressed with their communication. Would definitely recommend!
5/5
GoogleI have just sold my house through HoldenCopley the service they offered was amazing but I wanted to say a big thank you to my consultant who was assigned to me through this journey being Eleanor Amery who showed great passion for her role from the get go always going the extra mile and being there every step of the way for me and still is by helping me look for my new home I can not thank her enough I truly would of been lost with out her she is a true credit to the company
5/5
GoogleGreat experience and smooth running dealing with Holden and Copley, Chantice has given us great customer service. Highly recommend using.
5/5
GoogleHi Mellisa Thanks for your email. A big thank you to you and your team for making this purchase absolutely smooth and hassle free. I couldn’t have hoped for a more professional and timely service. I hope we can do this again in the future. All the best Ola.
Agent replied · 1 October 2023
Hi Ola, thank you so much for the review!
5/5
GoogleHad a viewing agent called Josh take me round a property in Sherwood. On time, very welcoming, helpful and all round great experience with him. Thank you
1/5
GoogleNot good experience so far. I have lost count of times trying to rent with this agent. On first approach they made us feel relevant and at ease but after every single application up to 10. They send emails that we are unsuccessful and say it has nothing to do with our application. No reason given or anything. I just think they don’t have a good approach to selecting for rentals. It’s all let down. I wouldn’t recommend.
Agent replied · 1 October 2023
Thank you for bringing this to our attention, I know that Layla has been working closely with you to find you a new home and we apologise for not being able to find you one yet! There is another property that we would like to discuss with you that will be coming to the market shortly which my colleague will call you tomorrow discuss the details on once confirmed. Many thanks
5/5
GoogleWe had two house viewings with Josh S. today and were very pleased. Josh answered all our questions and very kindly also suggested a few other properties in the area which hope to request viewings for.
Agent replied · 1 October 2023
Hi Treshi, we are so happy to hear that! Thank you for the review.
1/5
GoogleWe wanted to view a house today (Friday) which went on the market two days earlier (Wednesday). When we phoned Holden Copley, the agent was being very coy and evasive, telling us there was an open day on the Saturday, but that it was full and we would have to view it the following weekend. We then received a call some hours later telling us the house had just been sold. What's weird, is that they didn't even ask how much we were prepared to offer. I highly doubt a seller would accept the first offer in this current market, the day before they were meant to be having viewings. I don't think there was ever an open day. Definitely some underhand tactics going on here.
Agent replied · 1 October 2023
Good afternoon, I am sorry to hear your feedback! Would it be possible if you could contact our office or email helen@holdencopley.co.uk so we can gather more information from you to look into and discuss further? Warm wishes.
5/5
GoogleAs a client of this company I can say the customer service is outstanding. Georgia that was my agent was always helpful, responding promptly to my emails. Nothing was too much to ask, any enquiries or questions she provided all the information that I needed.
Agent replied · 1 October 2023
We are so happy to hear this! Thank you so much :)
5/5
GoogleThe team were great in handling our move in, special thanks to Layla who was our main point of contact. Everything was sorted really quick and the move in box was a lovely touch! Thank you.
Agent replied · 1 October 2023
Hi Gemma, we glad you were moved in quickly! Enjoy your new home :)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
HoldenCopley is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2024, 2026.
EA Masters by year, 2018 to 2024
2024 2 awards EA Masters 2024 winners
- WinnerEA Masters 2024: Best Estate Agent Guide Awards, Sales, Medium (6 to 20 branches)
- WinnerEA Masters 2024: Best Estate Agent Guide Awards, Sales, Overall
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- East Midlands
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- East Midlands Sales and Lettings
2018 2 Bronze EA Masters 2018 winners
- BronzeEA Masters 2018: Best Estate Agent Guide 2019, Sales, Small (2 to 5 branches)
- BronzeEA Masters 2018: Best Estate Agent Guide 2019, Lettings, Small (2 to 5 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about HoldenCopley
Which HoldenCopley office has the most reviews?
Arnold has the most, with 1,872 reviews rated 4.7 out of 5, followed by Hucknall with 300.
Where are the HoldenCopley offices?
The four HoldenCopley offices, by town:
- Arnold: 26 High Street, Arnold, NG5 7DZ
- Hucknall: 33A High Street, Hucknall, NG15 7HJ
- Long Eaton: 30 Market Place, Long Eaton, NG10 1LT
- West Bridgford: 2 Tudor Square, West Bridgford, NG2 6BT
Has HoldenCopley won any awards?
Yes. In The Trusted Agent 2026 awards, Arnold won Platinum, Long Eaton won Trusted Agent and Hucknall won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 6 other industry awards since 2018.
