Trusted Agent profile
★★★★★
2,718 reviews across 4 offices and 3 platforms
HoldenCopley has four offices, in Arnold, Hucknall, Long Eaton and West Bridgford. Together they have 2,718 reviews on three platforms, rated 4.7 out of 5 overall.
1,887
Reviews on Google
All 4 offices
137
Reviews on Facebook
All 4 offices
694
Reviews on Trustpilot
All 4 offices
HoldenCopley's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
GoogleEnquired about property 31/1/22 Still waiting for return call 20/2/22
Hi Robert, we are sorry to hear that you are waiting for a return call. Would it be possible if you could email our Associate Director (Helen) at helen@holdencopley.co.uk to resolve the issue for you. Many thanks
5/5
GoogleUsing them for third or fourth time...excellent service..
5/5
GoogleGreat services friendly people 👌 one of the best in Nottingham... …
Hi Ali, thank you for so much!
5/5
GoogleFantastic service Always kept in the loop of what’s going on, and what position you are at in the process
Hi Ciaran, thank you so much for the great review!
5/5
GoogleJust perfect, great value! Very happy.
5/5
GoogleVery helpful and kept on top of all the twists and turns. Highly recommended
5/5
GoogleGreat service that led to a smooth sale and completion. Highly recommend.
5/5
GoogleHad a viewing with Josh S, was amazing and helpful!
Hi Alex, that is great feedback! Thank you
5/5
GoogleWas shown around the property by josh s was very kind enough to say abit later for me!
1/5
Googlethe most useless ,time wasting estate agency. using short of staff for excuse.
Hello, we are sorry to hear that! Unfortunately I can't find you on the system so please can you email helen@holdencopley.co.uk so we can turn this around for you? Many thanks
5/5
GoogleHad a good viewing experience with Josh. Very helpful and informative.
Thank you Chathura!
5/5
GoogleGood company to deal with especially Josh very professional agent.
Thank you!
5/5
GoogleTop rate company very helpful staff I dealt with layla at the arnold branch northing was a problem very good at her job highly recommended
Hi Rob, that is great to hear. Thank you
5/5
GoogleVery Much Thankful to Josh M who shown me properties around Nottingham with lot of time to understand things. Thanks Josh M again for the lift.
5/5
GoogleThe staff are so helpful especially Lizzie the viewing agent, she is very knowledgeable and easy to talk to. Thank you soo much for all your help
5/5
GoogleHad a recent viewing with Daniel, he was a great, very friendly and knowledgeable guy. 5*.
Hi Catherine, thank you for leaving Daniel a great review!
1/5
GoogleWon't answer the phone. Were good for one week but now wont answer the phone. When we did get through to arrange viewings they just didn't actually arrange them.
5/5
GoogleJosh S. has been very helpful with us. He is very friendly and has answered all the questions we have about the houses.
5/5
GoogleHad a viewing at a Property with George Rudd today, he was very polite, friendly and professional and happy to answer any questions we had!
5/5
GoogleDaniel showed us round today at a property, he knew loads about the property and was able to answer every question I had! Great service and conversations had about the property!
5/5
GoogleRecently had a viewing with Josh S and found him to be friendly, helpful and professional. He answered all of my questions and found out more about what I was looking for.
Thank you so much
5/5
GoogleHave used the lettings team twice over the past year and can honestly say they are the best estate agent I have dealt with, having previously used another.
Hi Charlie, that is great to hear! Thank you so much for leaving us a review.
5/5
GoogleDuring a house viewing Liam Cope provided professional and friendly service, making feel as easy and giving us precious information and advices.
5/5
GoogleGreat service from start to finish. Pleasant and professional staff, kept us informed and at ease throughout the sale process. I would highly recomment this branch and would definitely use their service in the future.
Hi Iga, thank you so much for leaving us a great review and recommendation!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
HoldenCopley is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2024, 2026.
EA Masters by year, 2018 to 20242024 2 awards EA Masters 2024 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Bronze EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Arnold has the most, with 1,872 reviews rated 4.7 out of 5, followed by Hucknall with 300.
The four HoldenCopley offices, by town:
Yes. In The Trusted Agent 2026 awards, Arnold won Platinum, Long Eaton won Trusted Agent and Hucknall won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 6 other industry awards since 2018.
