5/5
Holden Copley Long Eaton team (specially Karen) have been brilliant, excellent and very fast and amazing customer service.
Trusted Agent profile
★★★★★
2,718 reviews across 4 offices and 3 platforms
HoldenCopley has four offices, in Arnold, Hucknall, Long Eaton and West Bridgford. Together they have 2,718 reviews on three platforms, rated 4.7 out of 5 overall.
1,887
Reviews on Google
All 4 offices
137
Reviews on Facebook
All 4 offices
694
Reviews on Trustpilot
All 4 offices
HoldenCopley's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Holden Copley Long Eaton team (specially Karen) have been brilliant, excellent and very fast and amazing customer service.
5/5
I cannot fault the professionalism of all the team with whom I have dealt. The communication has been excellent and they held viewings at times to suit my family, making the process that bit easier.
5/5
Really great team of friendly and helpful professionals. They sold our house within 3 weeks and the amount of communication throughout was excellent.
5/5
Dealing with Holden Copley makes a lovely change to the other more established Agents in the area ( Ellis ! ) So far they have worked on my behalf quickly and efficiently, excellent service.
5/5
Have only been on the market three days and the property was sold. The staff have been lovely keeping us upto date on everything. Would highly recommend them as we've never experienced an estate agents before so professional and Friendly .Thankyou to all the staff .
5/5
Everyone at Holden Copley has been really helpful in my search for a home, with lots of good property suggestions and plenty of practical advice. I am very grateful for all their support.
5/5
An absolutely fantastic estate agents. We could not be happier with the service we have been given and Sammy listened to us and put forward everything that we wanted to say to the buyer. Could not recommend them enough!
5/5
Dealt with a couple of the team and all have been very friendly and helpful. Samantha has supported us very quickly with any of our enquiries and questions and I would highly recommend them to anyone who is in the market.
5/5
If I'm selling again, I'll be using Holden Copley. From Chris in valuation, Harry in photographs and Caroline and her colleagues in sales, the team has been functioning as one unit and been fab. Highly recommend.
5/5
Really helpful and good communication, everything has been well organised. When we had a slight hiccup with a buyer suddenly dropping out, potentially causing issues with our onward purchase, Samantha was straight on the case and chasing up other viewings/previous offers. Net result, by the time we'd returned her voicemail it had been sorted.
5/5
We are buying a bungalow through HoldenCopley and they have been amazing from day one. All the staff we have had dealings with have been so friendly, helpful and professional. If we ever have to sell again we would use them so thankyou for all your help.
5/5
Really helpful Estate Agents, fantastic photos and particulars, Caroline was extremely proactive and accommodating in the sale of our property. The after sales support was second to none also. Wouldn't hesitate to recommend.
5/5
Throughout the whole process, from initial valuation to subsequent viewings, Holden Copley have been professional, responsive and helpful at all times. I wouldn’t hesitate to recommend them to anyone trying to sell their home.
5/5
The team in Long Eaton are just fantastic! Any request I've made they've dealt with promptly and always get back to me. Samantha and Caroline are so great and nothing is too much. Liam has been wonderful performing the accompanied viewings and would recommend him highly as he makes it a priority to get to know your home.
5/5
My experience with HoldenCopley Long Eaon branch has been excellent so far. It has been easy to work with them and their communication has been great, allowing a smooth buying process. I would recommend them for anyone looking to buy a house in the area.
5/5
So far Holden Copley have been great, quick service, follow up efficiently and sold my house in 5 days, keeping me posted every step of the way. Couldn't fault from valuer to all the team in branch. Now onto the sale progression.
5/5
Selling our house after 37 years and making a long distance move I thought would be stressful. Holden Copley had recently expanded their services to Long Eaton so I called them. From the very first phone call to the valuation, photography, arranging and conducting viewings ,they were brilliant. Everything is so organised, and confirmation texts emails and reminders ensure you know exactly what the situation is, along with informative feedback. We had a large volume of viewings and our house quickly sold and the process is moving along nicely. I have not dealt with an estate agent since 1984, but I can honestly say Holden Copley are one of the most professional companies I have ever dealt with. Thank you to all the staff who have been involved in our sale, and a special thanks to super Samantha sales manager who has been brilliant.
5/5
Rating only, no written review.
1/5
Rating only, no written review.
5/5
Rating only, no written review.
4/5
Rating only, no written review.
5/5
Hucknall office was very good and responsive in the purchasing of my property
1/5
Not the best don't get back to you. I'v been waiting for over 2 weeks for a call from them. Iv given up
5/5
Very kind and helpfull staff. crystal clear in each step.And a Big applause to team leader of branch.Thanks
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

HoldenCopley is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2024, 2026.
EA Masters by year, 2018 to 20242024 2 awards EA Masters 2024 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Bronze EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Arnold has the most, with 1,872 reviews rated 4.7 out of 5, followed by Hucknall with 300.
The four HoldenCopley offices, by town:
Yes. In The Trusted Agent 2026 awards, Arnold won Platinum, Long Eaton won Trusted Agent and Hucknall won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 6 other industry awards since 2018.