Trusted Agent profile
★★★★★
2,718 reviews across 4 offices and 3 platforms
HoldenCopley has four offices, in Arnold, Hucknall, Long Eaton and West Bridgford. Together they have 2,718 reviews on three platforms, rated 4.7 out of 5 overall.
1,887
Reviews on Google
All 4 offices
137
Reviews on Facebook
All 4 offices
694
Reviews on Trustpilot
All 4 offices
HoldenCopley's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleA great experience with Lianna at Holden Copley. Kept us informed throughout, always returned my calls if I left VM or needed more information. A long process as we needed to move out of our old house before moving into our …
Thank you for your feedback! We’re delighted Lianna was able to support you through the process and keep you informed. We look forward to working with you again in the future! … More
5/5
GoogleCannot recommend Sheryl enough. She has kept us informed, given wonderful advice, communicated with our Byers when our onward sale continued to drag on. She is wonderful at her job and goes beyond the extra mile. If it weren’t for Sheryl …
Thank you so much for your glowing review! We’re thrilled to hear how Sheryl’s support and communication made such a positive impact on your sale.
5/5
GoogleI wish to personally thank Karen Eccles from Holden Copley for all the work that she did behind the scenes helping with the purchase of my new house. Karen kept me in the loop and was there when things weren’t going well. She was there when …
Thank you for your kind words! Karen will be thrilled to hear she made such a positive impact on your journey. We’re so glad she could support you every step of the way, congratulations on your new home!
4/5
GoogleHad a really deep insight into the company from Eileen and it left me feeling assured that I was marketing with the right firm
Thank you Brian!
5/5
GoogleI had an excellent experience with HoldenCopley. Leah and the rest of the team provided outstanding support throughout my home purchase in Nottingham. They were consistently helpful, responsive, patient, and diligent in addressing all my inquiries, which made the entire process enjoyable. Derek.
That is great to hear! Thank you so much for the kind review.
5/5
GoogleHaving used many estate agents both personally and professionally, I have to say I was most impressed with Holden and Copley. Both Luke and Jack were efficient in the handling of my sale, keeping me up to date, and being the pinnacle of …
Thank you for your wonderful feedback! We’re thrilled to hear that Luke and Jack provided excellent service and communication throughout your sale. Your recommendation means a lot to us, and we look forward to assisting you in any future house sales!
5/5
GoogleWe recently sold our house through Holden Copley, and the experience was excellent from start to finish. Thomas handled the initial valuation and gave us the confidence that it was the right time to sell. Unlike other estate agents we spoke to, Thomas was genuinely optimistic and assured us that Holden Copley could secure a sale, and they delivered. Eileen managed the negotiations and achieved the very top end of our asking price, which we were thrilled about. Her expertise and persistence made a real difference. A special mention goes to Lianna, who handled my many questions and concerns with patience and professionalism. She kept everything on track and ensured we completed before the stamp duty increase, something we were particularly anxious about. Everyone we dealt with at Holden Copley was professional, friendly, and accommodating. While I haven't named everyone, including the photographer, every team member contributed to making the process smooth and successful. Thank you all for helping us sell our home and move forward.
Thank you for your amazing review! We're so pleased to hear that Thomas, Eileen, Lianna, and the team made your selling experience smooth and successful. Your kind words mean a lot, and we truly appreciate your trust in us. Wishing you all the best in your new chapter! 🏡😊 …
5/5
GoogleJessica is an excellent and professional agent. She answered all my questions about the property.
Thank you for the feedback!
5/5
GoogleMum has just completed her house sale using holdencopley, I just want to say a big thankyou to all there for their help and support, they were brilliant from start to finish, very professional and caring, thanks especially to Melissa who delt with mum's sale, nothing was to much trouble and would always answer our questions and calls promptly in a caring manner, a big thanks again to all, I would definitely recommend this company.
thank you Alyson, we really appreciate it!
3/5
GoogleWaiting nearly two weeks for Holden Copley to remove sold sign after moving in
5/5
FacebookCompleted the process today the whole team is great especially the Melisa My friend recommended me to them and after completion my application with them I will definitely recommend them Great service
5/5
FacebookCurrently going through the purchase process with Holden Copley. Daniel and the team have been great so far and very responsive to my emails and calls. A professional service all round.
Thank you!
5/5
FacebookGreat service from the whole team for both sales and lettings From initial enquiries through to managing my properties they are great Special mention to Jack Senior Property and Luke and very recently Jamie for sorting our latest property letting They always provide helpful advice and find solutions to problems. Always available to talk to about issues Definitely recommend
5/5
FacebookA great agent the customer service is the best especially Kerry, Jamie, both Luke's and Elliott. The process was super easy and they helped alleviate a lot of stress that we were under. So a huge big thank you and would highly recommend.
Thank you Sarah, we really appreciate it!
5/5
GoogleThey have been very helpful.I needed home in short time period and they were very considerate about everything I asked for.Definitely will recommend
Thank you Akanshya!
5/5
GoogleAmazing support from arran on our house hunt Thank-you Arrran!
5/5
GoogleGreat communication throughout negotiations! Always easy to get hold of with a query. Special thanks to Laura and Leanna !
Thank you Mandy!
5/5
TrustpilotWe have been so impressed from start to…
We have been so impressed from start to finish with Holden Copley. Everyone that we dealt with have been very friendly and professional in every way. Ben in particular meet us on several occasions and was incredibly helpful. Ben knew our criteria for our new home and found us the right one. He managed to get us in before anyone else.Which was fantastic. As our sale progressed they were very informative at all times, we have no hesitation at all to pass them on to anyone who needs an estate agents. Once again a big thankyou to all the staff.
5/5
GoogleThanks HoldenCopley for helping us getting our first home in the UK, highly recommend to anyone who is considering Holden Copley. Once again, thanks Lianna for her help throughout the process
Thank you Issac for the great review!
5/5
GoogleFrom start to finish Holden Copley have been amazing! Melissa our sales progressor was so supportive, particularly during the stressful parts! She was always one step ahead and went above and beyond - I’d never use any other estate agents to sell with, they are truly the best! thank you Holden Copley team and thank you Melissa!
Thank you Mabel, we really appreciate it and we are glad that Melissa supported you during the stressful parts of the sale!
5/5
FacebookCurrently in the process buying a property from Holden Copley at the moment. Currently dealing with Ella in the Mapperley Office. She’s very professional and always on hand if we have any questions.
5/5
TrustpilotThank you Holden Copley 😁
Millie at Holden Copley has given us excellent, cheerful and friendly service whilst handling our tenancy and departure from the property. Always happy to assist us, she made the whole process of giving up tenancy very easy. The whole team have been great start to finish the whole 6 years we were renting in Arnold :) When we come to buy something we will be looking at what they have to offer.
Hi Sarah, that is great to hear!
5/5
TrustpilotI have been so impressed from start to…
I have been so impressed from start to finish with this estate agents, nothing has been too much trouble for all the staff.Everyone that I have dealt with have been very accommodating and professional in every way. They have been very informative at all times,I have no hesitation at all to pass them on to anyone who needs an estate agents.Once again a big thankyou to all the staff .
5/5
TrustpilotA smooth selling process
From start to finish, the team at Holden Copley Hucknall were helpful, supportive and made our first house sale as seamless as they could.A special thanks to Sarah and Lianna for their help!Olivia & Adam
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
HoldenCopley is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2024, 2026.
EA Masters by year, 2018 to 20242024 2 awards EA Masters 2024 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Bronze EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Arnold has the most, with 1,872 reviews rated 4.7 out of 5, followed by Hucknall with 300.
The four HoldenCopley offices, by town:
Yes. In The Trusted Agent 2026 awards, Arnold won Platinum, Long Eaton won Trusted Agent and Hucknall won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 6 other industry awards since 2018.
