Trusted Agent profile
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★★★★★
2,974 reviews across 3 offices and 3 platforms
Holbrook & Co has three offices, in Seaham, Hartlepool and Bishop Auckland. Together they have 2,974 reviews on three platforms, rated 4.8 out of 5 overall.
540
Reviews on Google
All 3 offices
1
Reviews on Facebook
All 3 offices
2,433
Reviews on Trustpilot
All 3 offices
Holbrook & Co's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotGood customer care
Rating only, no written review.
Hello John, Thank you for taking the time to leave a review. We are thrilled to hear that you experienced such exceptional customer care from our team. We wish you well in your new home. Kind regards,Miller Homes
1/5
TrustpilotPoor landscaping - Longridge farm
Poor landscaping - I walk with my dog through errington way which leads to the main public footpath. It looks very bare and a bit of a mess especially around the cut area. It really lets the whole of the estate down.Very disappointing by miller homes as many people pass through here! It should look like the rest of the grass areas on the estate. Massive let down millers - sort it out!
Hello Rach, Thank you for taking the time to leave a review. We take all feedback really seriously and are so sorry to hear you are unsatisfied with the landscaping on the Longridge Farm development.We have passed this feedback onto our regional team, but please don't hesitate to reach out via contact@miller.co.uk if you wish you discuss this issue in further detail.Kind regards,Miller Homes
5/5
TrustpilotWonderful experience
We recently visited Long Ride Farm in Bedlingfon and had a chance conversation with the incredibly helpful Debbie and Julie. Their guidance enlightened us about various mortgage options beyond our initial understanding. We're grateful for the valuable assistance from these two wonderful ladies.
Hello Simon, Thank you for taking the time to leave a review. We are delighted to hear that Debbie and Julie were so helpful during your visit to our Longridge Farm development. We wish you all the best with your search for a new home. Kind regards, Miller Homes
5/5
TrustpilotHelpful and informative
I have spoken to Gareth Todd a couple of times with regard to the forthcoming Fellside Gardens development and found him to be helpful, informative and friendly.
Hello Clare, Thank you for taking the time to leave a review about our team from the Fellside Gardens development. We are delighted to hear that Gareth and Todd have been so helpful, informative and friendly during your conversations. Kind regards, Miller Homes
5/5
TrustpilotFirst time buyers interested in Fellside garden homes
Gareth very helpful in keeping us up to date with information and put us on the right track of things we need to do, very kind and helpful experience we have had.very honest and reliable
Good morning, Thank you for taking the time to leave a review. We are thrilled to hear that Gareth has been so helpful throughout your first time buying experience. We wish you all the best in your new home, when the time comes. Kind regards, Miller Homes
5/5
TrustpilotDavid and John did an outstanding job
David and John did an outstanding job addressing our bay window leaking issue. Their expertise and efforts are greatly appreciated.
Hello Zaozao, Thank you for taking the time to leave a review. We are delighted to hear that David and John did such an outstanding job addressing your window issue. Kind regards, Miller Homes
5/5
TrustpilotPleasant experience at the Fairways, Wombwell,Barnsley
I have had a pleasant experience purchasing a home with Miller at The Fairways, Wombwell, Barnsley. Hannah sold me on my first chat with her, and made the process less stressful. I have lived in my new home for more than a month, and the minor snags I have reported have all been fixed. Special thanks to Hannah and thumbs up Miller!
Hello Oby, Thank you for taking the time to leave a review. We are thrilled to hear that Hannah was so helpful throughout your buying experience. We wish you all the best in your new home. Kind regards, Miller Homes
5/5
TrustpilotMiller 10/10 experience
Both the pre sale and after sale care have been 10/10, any issues have been dealt with very quickly and the customer care team have always been very quick to respond and proactive in helping! Would recommend Miller to anyone !
Hello Marc, Thank you for taking the time to leave a review. We are delighted to hear that both our pre sale and after care teams have provided you with such great service. It is great to know that our customer care team have been so proactive in helping you. Your recommendation is really appreciated, and we wish you all the best in your new home. Kind regards, Miller Homes
4/5
GoogleRating only, no written review.
5/5
Trustpilotexcellent communication especially with…
excellent communication especially with updates regarding all documentations and the build stage of the property. Jill was very helpful and supportive throughout our journey.
Hello Nathaniel, Thank you for taking the time to leave a review. We are delighted to hear that Jill was so helpful and supportive throughout your journey. We wish you all the best in your new home. Kind regards, Miller Homes
5/5
TrustpilotHackwood Park, Derby
Richard and Rachel have been a great team since moving into our home in September 2023. They have been very responsive when raising snags and have both gone over and above for us. Thank you 😊.
Hello Ashely, Thank you for taking the time to leave a review. We are delighted to hear that both Rachel and Richard have gone above and beyond to ensure any of your snagging issues are addressed promptly. We wish you all the best in your new home.Kind regards, Miller Homes
5/5
TrustpilotGreat team of people at The Calders
Great team of people at The Calders. Sarah and latterly Sarah and Jo in the sales office were great with the whole process from start to finish . George and Scott were really helpful at the pre plaster and home demo meetings and post move Carl has been great in sorting minor snags. Absolutely love our new house and looking forward to making it our home!
Hello Zoe, Thank you for taking the time to leave such a flattering review about our team from the Calders development. We are delighted to hear that Sarah and Jo along with George, Scott and Carl have all been so great throughout your entire process. We wish you lots of happy memories in your new home. Kind regards, Miller Homes
5/5
TrustpilotHad my first meeting with Charlotte…
Had my first meeting with Charlotte from Longwick.Charlotte was very helpful & welcoming
Hello Elaine, Thank you for taking the time to leave a review. We are thrilled to hear that Charlotte was so helpful and welcoming during your first visit to our Longwick Chase development. We wish you all the best with your search for a new house. Kind regards, Miller Homes
5/5
TrustpilotJoanne was great
Joanne was great. Helpful, friendly and answered all my questions. Looking forward to seeing her again soon
Hello Julie, thank you for taking the time to leave a review. We are so glad to hear that Joanne was so helpful and friendly during your meeting. Kind regards, Miller Homes
5/5
TrustpilotGreat experience thanks to Linda Willis @ Trinity Green /Seaham Garden Village
We reserved our first property today and it has been the best day of our lives so far, thanks to Linda Willis at Trinity Green. She made us feel so comfortable, she was informative and so lovely. She answered all questions and done her absolute best to help us reach solutions/answers. She is a credit to your company and it has been the nicest experience we have had so far in our home buying journey (of one year). Thank you so much Linda, we can’t thank you enough.
Hello Sally, Thank you for taking the time to leave a review. We are thrilled to hear that Linda has made you feel so comfortable and supported while reserving your first property. We wish you lots of happy memories in your new home. Kind regards, Miller Homes
5/5
TrustpilotI viewed a house in January with…
I viewed a house in January with Steven. He was very thorough in what he told me, very pleasant to speak with and followed up as he said he would.
Hello Stephen,Thank you for taking the time to leave a review. We are delighted to hear that Steven has been so pleasant to speak with and has followed up as he said he would.We wish you all the best with your search for a new home. Kind regards,Miller Homes
5/5
TrustpilotMargaret Eadsforth was the first lady…
Margaret Eadsforth was the first lady we met on visiting woodcross to see what Miller had to offer. She was really most helpful and guided us to the property we were interested . Couldn't fault the service she gave us and consequently ended up buying a Miller home.June 2023
Hello Margaret, Thank you for taking the time to leave a review. We are delighted to hear that Margaret was so helpful during your first visit to our Woodcross Gate development. We wish you all the best in your new home. Kind regards, Miller Homes
5/5
TrustpilotCharlotte at Longwick Chase has been…
Charlotte at Longwick Chase has been great. She has made our experience so smooth and has been very helpful along the way. Thanks for your help so far Charlotte!
Hello Kay, Thank you for taking the time to leave a review. We are delighted to hear that Charlotte from our Longwick Chase development has been so great throughout your experience. Kind regards, Miller Homes
5/5
TrustpilotGreat site
Just met Gareth at this site and he couldn’t have been more helpful. So friendly, very informative and knowledgeable. The site is well laid out and we liked the options available.We met Hannah at our last visit and she was wonderful too.Thanks 🙏
Hello Maria, Thank you for taking the time to leave a review. We are so glad to hear Gareth and Hannah have been so wonderful throughout your Miller Homes experience. We wish you all the best in your new home. Kind regards, Miller Homes
5/5
TrustpilotLambton Park
Great experience reserving our new home. Pamela at the site office is amazing! Very friendly, helpful, and patient as we deliberated for hours which plot to reserve. The homes are beautiful, the location is amazing. Cannot wait to move into our new home!
Hello Chris, Thank you for taking the time to leave a review. We are delighted to hear that Pamela has been so friendly, helpful and patient throughout your experience. We wish you all the best. Kind regards, Miller Homes
5/5
TrustpilotAngela West Craigs Manor Special thanks…
Angela West Craigs Manor Special thanks for explaining the process and we are happy to book our new home 2 bed. She is very excellent and patience to answer all our queries:)
Hello Veera, Thank you for taking the time to leave a review. We are thrilled to hear that Angela has been so helpful explaining the process of buying one of our homes. We wish you all the best with the rest of your buying journey. Kind regards, Miller Homes
5/5
TrustpilotLongridge Farm - Bedlington
Thank you to Julie & Debbie at Longridge Farm for their welcoming & friendly visit today to choose our options. They were both very knowledgeable, professional & patient in helping us make the perfect choices & decisions for our forever home. We are so excited to see the end result in the coming months!
Hello Leighann, Thank you for taking the time to leave a review. We are delighted to hear that Julie and Debbie from the Longridge Farm development have been so welcoming and friendly throughout your experience. Kind regards, Miller Homes
5/5
TrustpilotRowan Park Julie …
Visited Rowan Park yesterday and Julie was very helpful. My partner may be relocating to the hospital. We are not quite ready to commit yet as we have two houses to sell. One in Bradford and one in Leeds but the information Julie gave us about the three bedroom property certainly gave us a good feel about this development.
Hello Sarah Lou,Thank you for taking the time to leave a review. We are thrilled to hear that Julie was so helpful during your visit to our Rowan Park development.We wish you all the best with your relocation.Kind regards,Miller Homes
5/5
TrustpilotVery helpful ladies
Hello Diane,Thank you for leaving a review, we really appreciated your kind words about our team.We wish you all the best with your search for a new home.Kind regards,Miller Homes
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Holbrook & Co branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
Source: The ESTAS 2026 winners, as published.
Send Holbrook & Co a message.
Seaham has the most, with 2,606 reviews rated 4.8 out of 5, followed by Hartlepool with 222.
The three Holbrook & Co offices, by town:
Yes. At the ESTAS 2026 awards its branches won 1 Best in Postcode award.
