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★★★★★
2,971 reviews across 3 offices and 3 platforms
Holbrook & Co has three offices, in Seaham, Hartlepool and Bishop Auckland. Together they have 2,971 reviews on three platforms, rated 4.8 out of 5 overall.
540
Reviews on Google
All 3 offices
1
Reviews on Facebook
All 3 offices
2,430
Reviews on Trustpilot
All 3 offices
Send Holbrook & Co a message.
Holbrook & Co's three offices, most reviewed first. Each has its own page.
Holbrook & Co branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
Source: The ESTAS 2026 winners, as published.
Newest first, from every platform, with the office each review is about. First names only.
1/5
GoogleArrogance, incompetence and disregard for the client is a poor business model.
Sorry you felt this way, we have no record of you at the company. If you would like to come into branch so we can get more specifics around the feedback?
4/5
GoogleHad a viewing on an apartment in Sunderland with Castledene - They were very helpful and informative. Would recommend to anyone.
Thanks Jade, appreciate the review
5/5
GoogleFriendly and understanding staff. A good choice of properties to suit all types of family from single to larger families
5/5
GoogleRating only, no written review.
1/5
GoogleUtterly appalling. No referencing no inventory no inspections no right to rent checks no CP12 gas certificate. ... too dangerous to be in business.
5/5
GoogleRating only, no written review.
1/5
GoogleAbsolutely dreadful service from Castledene, Stanley. Did not receive the rent for months, had additional charges deducted despite paying for a fully managed service. I don't think they ever visited the property to check on the condition, …
1/5
GoogleWould not recommend to any one this is the second proerty we have renting from these and both properties had issues with repairs and had to contact enviromental health on both properties first property was a death trap with and was put at …
Sorry you felt the need for this review Keaton - As you state yourself, the landlord could not afford the re-wire. therefore not directly our fault, and we did work with you to find you alternative accommodation. Having said that i am sorry that, that has been your experience with us and i do hope we can gain your trust back?
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Seaham has the most, with 2,603 reviews rated 4.8 out of 5, followed by Hartlepool with 222.
The three Holbrook & Co offices, by town:
Yes. At the ESTAS 2026 awards its branches won 1 Best in Postcode award.
