5/5
GoogleAmazing, polite, professional team of people to work with. Thank you Steven Pattison for your understanding and the support you have given me in renting a property.
Trusted Agent profile
Verified
Holbrook & Co estate agents in Seaham, Hartlepool and Bishop Auckland
★★★★★
2,968 reviews across 3 offices and 3 platforms
Holbrook & Co has three offices, in Seaham, Hartlepool and Bishop Auckland. Together they have 2,968 reviews on three platforms, rated 4.8 out of 5 overall.
540
Reviews on Google
All 3 offices
1
Reviews on Facebook
All 3 offices
2,427
Reviews on Trustpilot
All 3 offices
Want Holbrook & Co to help?
Send Holbrook & Co a message.
Our offices
Holbrook & Co's three offices, most reviewed first. Each has its own page.
- Holbrook & Co Seaham48 Church Street, SR7 7HF2,600 reviews · 173 on Google (4.6)240 in the last 90 days
- Holbrook & Co Hartlepool19 Victoria Road, TS24 7SE222 reviews · 222 on Google (4.7)2 in the last 90 days
- Holbrook & Co Bishop Auckland121 Newgate Street, DL14 7EN148 reviews · 147 on Google (4.8)0 in the last 90 days
Reviews on Google
Showing 540 reviews on Google only. Show every review
Google5/5
GoogleRating only, no written review.
5/5
GoogleWe’ve recently had Erfan take over our portfolio, and he has been fantastic to work with. He hit the ground running, stays on top of everything, and his proactive approach gives us complete peace of mind. Highly recommend Erfan to anyone in need of a great agent.
5/5
GoogleSince taking over my account ERFAN has been absolutely excellent. So efficient, so willing and helpful. I can't thank him enough for the assistance he has given.
5/5
GoogleI had a recent tenancy issue that needed urgent attention, and Erfan Davoudian-Beni at Holbrook & Co Estate Agents handled it swiftly and efficiently. He kept me well informed throughout and made the whole process straightforward. He was a pleasure to deal with - professional, approachable, efficient, and an excellent communicator. I’m very pleased to have Erfan as my Property Manager and truly appreciate his support and responsiveness. I would highly recommend him to anyone looking for reliable and attentive service.
1/5
GoogleRating only, no written review.
5/5
GoogleProfessional quick and easy sale by Taylor
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleWe contacted Sam after being let down by another estate agent just before our house went on the market. Without hesitation, she stepped in and had our property listed within just a few days. Her team did a fantastic job showcasing our home. …
Agent replied · 22 June 2026
Thank you so much for your kind words, it really does mean a lot. I’m so glad we were able to step in and get everything moving quickly for you, … More
5/5
GoogleWe had an excellent experience with Sam from start to finish. What really stood out was her dedication and flexibility, consistently going the extra mile by hosting viewings at weekends for us, which made a huge difference given this was …
Agent replied · 22 June 2026
Thank you so much for such a lovely review. It was an absolute pleasure helping you sell your home, and I’m so glad the … More
5/5
GoogleNow that we are settled in our lovely new home, I wanted to recommend the exceptional work that Samantha did for us when selling my flat. …
Agent replied · 22 June 2026
Thank you so much for your lovely review, it truly means a lot. I’m delighted you’re now settled into your new home and that you felt supported … More
4/5
GoogleRating only, no written review.
5/5
GoogleSam has been a delight to work with!! An investment property, my 2 bedroom apartment in West Lothian had 2 offers within 10 days!! Sam took the keys and made everything happen. With her local knowledge, how best to market my property was …
Agent replied · 22 June 2026
Thank you for the great review. I’m pleased we secured two offers so quickly and that you felt confident in the strategy from the outset. … More
1/5
GoogleTerrible property management. We had a gas leak in our house and it took 48 hours for Holbrook’s ‘out of hours’ emergency to get back to us. Thank god Northern Gas Networks were able to fix the issue otherwise we would’ve been left without heating and hot water in the middle of winter with a baby. Reported countless issues with damp and mold and no one ever gets back in touch with us. Would not recommend.
1/5
GoogleWarning to other buyers Last weekend we travelled more than 5 hours to view a property advertised by this agency, believing we were about to see our future home. On arrival, we were informed that the property could not be viewed because the seller could not secure the property. Later, we were told that the owner had changed the locks without the agency’s knowledge. Unfortunately, we were not informed about this in advance, which made our journey completely unnecessary. After this, the agent told us that she would send a video viewing of the property, however no video was ever sent, nor did we receive any further update or explanation. We found another property advertised by the same agency at a similar price, which could have at least been shown to us via video viewing. Communication overall was very poor. I tried to contact the agent by phone, but my calls were not answered, despite the situation. I believe that after such an inconvenience, a proper conversation would have been the minimum courtesy. This experience was extremely disappointing and emotionally exhausting for us. We have since continued our search with other sellers. I am sharing this to warn future buyers to be cautious, so they do not experience the same situation we did.
5/5
GoogleGood and friendly staff
5/5
GoogleRating only, no written review.
5/5
GoogleVery professional and attentive. Great friendly team.
5/5
GoogleFantastic team at Seaham who I would highly recommend for their professionalism. Such a pleasure to deal with.
5/5
GoogleRating only, no written review.
Agent replied · 23 January 2026
Thank you for your feedback.
5/5
GoogleRating only, no written review.
Agent replied · 22 January 2026
Thank you for your feedback Scott, much appreciated.
1/5
GoogleWaste of space company do not rent with this company does not do repairs with holds ya deposit at the end of tenancy avoid this estate agent
5/5
GoogleRating only, no written review.
Agent replied · 23 January 2026
Thank you for your feedback.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Holbrook & Co
Which Holbrook & Co office has the most reviews?
Seaham has the most, with 2,600 reviews rated 4.8 out of 5, followed by Hartlepool with 222.
Where are the Holbrook & Co offices?
The three Holbrook & Co offices, by town:
- Bishop Auckland: 121 Newgate Street, Bishop Auckland, DL14 7EN
- Hartlepool: 19 Victoria Road, Hartlepool, TS24 7SE
- Seaham: 48 Church Street, Seaham, SR7 7HF
Want Holbrook & Co to help?
Send Holbrook & Co a message.
