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Holbrook & Co estate agents in Seaham, Hartlepool and Bishop Auckland

4.8

★★★★★ Excellent

2,976 reviews across 3 offices and 3 platforms

holbrookandco.co.uk

Holbrook & Co has three offices, in Seaham, Hartlepool and Bishop Auckland. Together they have 2,976 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.7 / 5

540

Reviews on Google

All 3 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 3 offices

Trustpilot logo

2,435

Reviews on Trustpilot

All 3 offices

Our offices

Holbrook & Co's three offices, most reviewed first. Each has its own page.

Latest reviews from every Holbrook & Co office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Visited Trinity Green to enquire about…

Visited Trinity Green to enquire about another near by development and received a warm welcome. Gareth went out of his way to give as much information as possible about the upcoming Fellside development and allowed us to view a similar type of property. Look forward to attending the open evening.

Joanne · 11 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Joanne, Thank you for taking the time to leave a review. We are delighted to hear that Gareth has gone above and beyond to keep you well informed about our upcoming Fellside Garden development. We wish you all the best with your search for a new home.Kind regards, Miller Homes

5/5

Trustpilot

Great Experience

Miller houses are really good. I visited The Fairways development, and had the pleasure to speak to Hannah.. she was perfect. Really attentive, informative, kind and answered all the questions.I will be more than happy to buy my house with Miller and Hannah

Leonardo · 11 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Leonardo, Thank you for taking the time to leave a review. We are delighted to hear that Hannah from The Fairways development has been so informative, attentive and helpful during your communications. We wish you all the best with the rest of your purchasing journey. Kind regards, Miller Homes

5/5

Trustpilot

Prospective buyers on Fellside Gardens

Pre-sales communication from Gareth Todd has been excellent so far. Gareth rang me today, talked me through a number of options and I look forward to seeing him at the in person event.

Jill · 11 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Jill, Thank you for taking the time to leave a review. We are thrilled to hear that Gareth has been so excellent throughout your pre-sales communications. We wish you all the best with your search for a new home. Kind regards, Miller Homes

5/5

Trustpilot

We have just bought a property for…

We have just bought a property for Evergreen Manor and the service along the way has been amazing. We have been kept up to date with everything. We have been in the process for 10 months since we picked the plot we wanted and have had help and support throughout the full process. Emma, Billy and the site team have been so welcoming and reassuring on every meeting we have been to. Emma has particularly helped us through the process and made sure everything was as smooth as can be. Would recommend Miller as they have been amazing from start to finish, any issues we’ve had have been sorted sharply and they are always available to help out. Miller were very accommodating and managed to work to our preferred move in date. Over the moon with our house and the service.

Caitlin · 11 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Caitlin, Thank you for taking the time to leave a review. We are delighted to hear that Emma and Billy have been so welcoming and reassuring throughout your journey. We wish you lots of happy memories in your new home. Kind regards, Miller Homes

5/5

Trustpilot

We love our new Miller home at…

We love our new Miller home at Kedleston Grange. The buying process was made easy because of Tim - he kept us fully informed at every stage and responded immediately to any questions we had (even on his days off!) Once in the property, Rachel was on hand to ensure that the handover was smooth and that all snagging was done. Again, communication was excellent. Overall, we are delighted with our house and the service we have received.

Sarah · 10 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Sarah, Thank you for taking the time to leave a review. We are thrilled to hear that you love your new home on our Kedleston Grange development. It is also great to know that Tim and Rachel have been so helpful throughout your experience. They are real assets to our team. We wish you all the best in your new home. Kind regards, Miller Homes

5/5

Trustpilot

From the beginning of our journey till…

From the beginning of our journey till the day we moved into our Newhouse A huge part belongs to Linda A sales Manager Victoria Wynd . She is so approachable and very helpful . She kept us updated each process . Assistant site Manager Wayne . The way he explained us during home demo is much appreciated and very professional.Thank you Miller Home you made our dreams come true!!!!Divya & Prashant

Divya · 10 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Divya, Thank you for taking the time to leave a review. We are delighted to hear that Linda and Wayne have been so helpful and attentive throughout your purchasing journey. We wish you lots of happy memories in your new home. Kind regards, Miller Homes

5/5

Trustpilot

Bonnington Grange

Belinda and Lauren at the Bonnington Grange development are excellent. Always keep us up to date with our purchase, so friendly and can’t do enough for you. Great service.

Kathryn · 9 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Katheryn, Thank you for taking the time to leave a review. We are delighted to hear that Belinda and Lauren from our Bonnington Grange development have been so excellent throughout the purchase of your new home. Kind regards, Miller Homes

5/5

Trustpilot

Very helpful with all the information

Very helpful with all the information we need and pointing us in the right direction for the next steps we need to take to purchase a property on bonnington grange in Nottingham

Matt · 9 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Matt, Thank you for taking the time to leave a review. We are delighted to hear that our Bonnington Grange team were so helpful in pointing you towards the next steps you need to take in your purchasing journey. We wish you all the best with the rest of your Miller experience. Kind regards, Miller Homes

5/5

Trustpilot

Beautiful Homes.

Donna and Tracy at Strathmartine Park Dundee,made us feel very welcome.They were friendly,polite and very knowledgeable,they answered all our queries and went above and beyond to help us,we had a good laugh with them.The houses are beautiful,built in a lovely tranquil country setting, that we hope to eventually call home.Alex,Kate and Cheryl.

Kathleen · 9 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Kathleen, Thank you for taking the time to leave a review. We are delighted to hear that Donna and Tracy were so polite, friendly and helpful while answering your questions. We wish you all the best with your search for a new home. Kind regards, Miller Homes

5/5

Trustpilot

Just want to say a thank you to…

Just want to say a thank you to Kimberley at trinity green. Really helpful and very patient answering all my questions. Very knowledgeable and nothing was too much of a trouble. Thanks again

Rachael · 9 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Rachael,Thank your for taking the time to leave a review. We are thrilled to hear that Kimberly from our Trinity Green development was so helpful while answering your questions.We wish you all the best with your search for a new home.Kind regards,Miller Homes

5/5

Trustpilot

Kimberley from trinity Green showed us…

Kimberley from trinity Green showed us around. She was so helpful, answered our million questions and really knew her stuff - she's a credit to the company

Rachael · 9 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Rachael, Thank your for taking the time to leave a review. We are thrilled to hear that Kimberly from our Trinity Green development was so helpful while showing you around the site. We wish you all the best with your search for a new home. Kind regards, Miller Homes

5/5

Trustpilot

Options

Been in to start & pick options for our new home. Once again Steve was a great help. Answered lots of our questions & if he didn't have the answers, he'd ring someone to get them for us. 5 star service

Steve · 9 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Steve, Thank you for taking the time to leave a review. We are delighted to hear that Steve was so helpful while helping you pick options for your new home. We wish you all the best with the rest of your journey. Kind regards, Miller Homes

5/5

Trustpilot

David Turner

David, from the remedials team, attended to fix our settlement snagging. Highly efficient, courteous and polite. Excellent work undertaken. Clean, tidy, great finish, and no mess left behind. A really nice guy, and the company should be proud to have him.

Jamie · 8 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Jamie, Thank you for taking the time to leave a review. We are delighted to hear that David was so efficient and polite while fixing your snagging issues. We wish you all the best in your brand new home. Kind regards, Miller Homes

5/5

Trustpilot

Chris and Mindy

Chris and Mindy Came to fix issues with the house for 2 and a half days As ALWAYS they were really competent and did the repairs to a high standard very reliable kind understanding people to have working in your home .

Rachel · 8 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Rachel, Thank you for taking the time to share your experience with Chris and Mindy. We are delighted to hear that they completed your repairs to a high standard and were so kind and understanding while working inside your home. Kind regards, Miller Homes

5/5

Google

Liam was very helpful, informative and couldn’t have asked for anything more.

Jordan · 7 March 2024 · Holbrook & Co Bishop Auckland

5/5

Trustpilot

just moved into my new home at Orchard…

just moved into my new home at Orchard Park and wanted to thank Leanne Pearson for all her hard workand help throughout my long journey , she was always on hand to answer any questions i had. she has such a positive can doattitude that really helped me at times i thought my move wound never go ahead ! thank you 🤩

Customer · 4 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Good afternoon, Thank you for taking the time to leave a review. We are thrilled to hear that Leanne was so helpful and attentive throughout your buying journey. We wish you all the best in your new home. Kind regards, Miller Homes

5/5

Trustpilot

Popped into trinity Green over the…

Popped into trinity Green over the weekend to have a look at the development and spoke to a lovely lady called Kimberley, she was really helpful and talk us through the next stage of the process without being pushy thanks.

James · 4 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello James, Thank you for taking the time to leave a review. We are delighted to hear that Kimberly was so helpful during your visit to our Trinity Green development. We wish you all the best with your search for a new home. Kind regards, Miller Homes

5/5

Trustpilot

Move To New Build

We made our offer late October and from then right up to moving in day and beyond Kerry and Lisa in the Sales office have been amazing. They kept us up to date throughout the whole process and regularly chased our buyers and their solicitors .On moving in day it was my daughters birthday and they bought her a card and put up Balloons in her room.My younger daughter has passed her driving test on moving in week and they sent her a card for that too.

Peter · 4 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Peter, Thank you for taking the time to leave a review. We are delighted to hear that Kerry and Lisa have gone above and beyond for you and your family throughout your experience. We wish you lots of happy memories in your new home. Kind regards, Miller Homes

5/5

Trustpilot

Mark C did excellent work

Mark C did excellent work. Arrived on time, completed job as required and left room clean and tidy at finish.

Donald · 4 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Donald, Thank you for taking the time to leave a review. We are delighted to hear that Mark was so punctual, efficient, clean and tidy during his visit to your house. We wish you lots of happy memories in your new home. Kind regards, Miller Homes

5/5

Trustpilot

Great customer care!

Gareth got Intouch today after I had expressed an interest in a new development in my area. He was really helpful and answered all of my questions. He had a lovely polite telephone manner and was very professional.

Phillipa · 3 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Philippa,Thank you for taking the time to leave such a flattering review. We are thrilled to hear that Gareth has provided you with such exceptional customer service since you expressed interest in one of our developments. We wish you all the best with your search for a new home. Kind regards,Miller Homes

5/5

Trustpilot

Exceptional Service from Mark, the Development Sales Manager

I recently had the pleasure of liaising with Mark, the development sales manager at Kingshill in Stoke Golding during my house purchase process, and I must say, it was an exceptional experience from start to finish.Mark's professionalism and expertise were evident from our very first interaction. He was not only friendly and approachable but also incredibly informative and helpful throughout the entire process. Mark patiently answered all my questions and concerns, ensuring that I felt confident and well-informed every step of the way.What truly stood out was Mark's efficiency in addressing my inquiries. He responded promptly and accurately, which made the entire process smooth and stress-free. His dedication to providing exceptional customer service is truly commendable.Overall, I cannot recommend Mark highly enough. His exemplary service, coupled with his friendly demeanor and efficiency, made my house purchase experience a truly positive one. I am grateful for his support and guidance, and I wouldn't hesitate to recommend him to anyone.Thank you, Mark, for going above and beyond to ensure that I found the perfect home. You truly are a credit to your profession.

Julia · 3 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Julia, Thank you for taking the time to leave such a flattering review. We are thrilled to hear that Mark has provided such exceptional service throughout the purchase of your new home. Kind regards, Miller Homes

5/5

Trustpilot

Home owner at your Hawkhead development

I’m a home owner at your Hawkhead development and settling in nicely.From day 1 when I met your Customer Sales Manager Caroline I had a really good feeling that this was the place I was going to call my home.Caroline is a breathe of fresh air who made a stressful time extremely smooth sailing and very enjoyable! Nothing is too much for Caroline. She is always on hand to offer friendly advice and genuinely cares during each step of the home buying journey. Caroline is a fantastic asset to your Company and is always a pleasure to deal with. Before, during and after sale. All new Home Builders need a Caroline on their Team!

Hazel · 3 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Hazel, Thank you for taking the time to leave a review. We are delighted to hear that Caroline from our Hawkhead development was so friendly and helpful throughout your experience.We wish you all the best in your new home. Kind regards,Miller Homes

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Awards

Industry awards

Holbrook & Co branches are among the ESTAS 2026 winners.

ESTAS 2026: 1 Best in Postcode across one branch.

  • Best in Postcode (1)ESTAS Best in Postcode 2026

Source: The ESTAS 2026 winners, as published.

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Questions about Holbrook & Co

Which Holbrook & Co office has the most reviews?

Seaham has the most, with 2,608 reviews rated 4.8 out of 5, followed by Hartlepool with 222.

Where are the Holbrook & Co offices?

The three Holbrook & Co offices, by town:

Has Holbrook & Co won any awards?

Yes. At the ESTAS 2026 awards its branches won 1 Best in Postcode award.

Reviews may appear on more than one platform.

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