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Holbrook & Co estate agents in Seaham, Hartlepool and Bishop Auckland

4.8

★★★★★ Excellent

2,972 reviews across 3 offices and 3 platforms

holbrookandco.co.uk

Holbrook & Co has three offices, in Seaham, Hartlepool and Bishop Auckland. Together they have 2,972 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.7 / 5

540

Reviews on Google

All 3 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 3 offices

Trustpilot logo

2,431

Reviews on Trustpilot

All 3 offices

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Our offices

Holbrook & Co's three offices, most reviewed first. Each has its own page.

Latest reviews from every Holbrook & Co office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Huge thank you to Harry who spent 1.5…

Huge thank you to Harry who spent 1.5 days at our home in Wombwell, The Fairways touching up cracks/holes and going over any wall imperfections/windows and freshening up with paint. Lovely man, was great with my daughter who wanted to be his little apprentice. Thanks again.

Amy · 13 August 2026 · Holbrook & Co Seaham

Agent replied · 14 August 2026

Hi Amy, Thank you for taking the time to leave a review. We are delighted to hear that Harry carried out all work to a great standard. Best wishes, Miller Homes

5/5

Trustpilot

Customer Support

Great support from Jake in the Customer Care Team. Very professional and neat with his work. Couldn't ask for more.

Of · 12 August 2026 · Holbrook & Co Seaham

Agent replied · 14 August 2026

Hi of nigel, Thank you for taking the time to leave a review. We are delighted to hear that Jake was so professional while carrying out work on your property. Best wishes, Miller Homes

1/5

Trustpilot

Should be better

I really love my miller home. However disappointment to find it has cement/pointing defects at only a few years old. Which they advise is my responsibility to resolve. Somewhat concerning on such a new property, especially given it is all in a very obvious line across the back of the property and it should be lasting 25 to 50 years. Poor aftercare.

Laura · 12 August 2026 · Holbrook & Co Seaham

Agent replied · 15 August 2026

Hi Laura, Please get in touch at contact@miller.co.uk so we can look into this matter further for you. Best wishes Miller Homes

5/5

Trustpilot

Front door wouldn,t open or shut…

Very nice man explained what was wrong with the door kept adjusting things until i was happy it was opening and closing befor he he left

Mr&Mrs · 12 August 2026 · Holbrook & Co Seaham

Agent replied · 13 August 2026

Hi Mr & Mrs Peters, Thank you for taking the time to leave a review. We are delighted to hear that our team carried out great repair work. Best wishes, Miller Homes

5/5

Trustpilot

Great job repairing some settling issues

Painter / decorator David Turner came to fix joints in ceiling and walls caused by normal settling. He came on time, was very friendly, communicated clearly what he was doing, cleaned up really well after himself and did good quality work. Great customer service by miller too.

Mr · 11 August 2026 · Holbrook & Co Seaham

Agent replied · 13 August 2026

Hi Mr Andrew Lindsay, Thank you for taking the time to leave a review. We are delighted to hear that David was so friendly and provided great customer service. Best wishes, Miller Homes

5/5

Trustpilot

A professional technician, Mark Taylor

The technician Mark Taylor came today to fix the plinths and kitchen wall which had faults. Mark was friendly and skilled. He delivered a professional service, fixed the areas and went above and beyond to ensure a good finish to the work areas. I am pleased with the results.

Calum · 11 August 2026 · Holbrook & Co Seaham

Agent replied · 11 May 2026

Hi Calum, Thank you for taking the time to leave a review. We are delighted to hear that Mark was so friendly and professional while carrying out work. Best wishes, Miller Homes

4/5

Trustpilot

Branston Leas Development

Natalie · 11 August 2026 · Holbrook & Co Seaham

Agent replied · 12 August 2026

Hi Natalie, Thank you for taking the time to leave a review. We are thrilled to hear that Darren was so friendly and helpful while carrying out repair work. Best wishes, Miller Homes

5/5

Trustpilot

Great service received from Jo & Toby…

Great service received from Jo & Toby at Dial House Place in Rainford, we are so excited for our move!

Faye · 10 August 2026 · Holbrook & Co Seaham

Agent replied · 12 August 2026

Hi Faye, Thank you for taking the time to leave a review. We are thrilled to hear that Jo and Toby provided great customer service. We hope you enjoy your new Miller home when the time comes. Kind regards, Miller Homes

5/5

Trustpilot

Chris Smith was excellent

Chris Smith was excellent. He came and finished sorting a few snags off for us. He was very kind and helpful and knowledgeable.

Courtney · 10 August 2026 · Holbrook & Co Seaham

Agent replied · 12 August 2026

Hi Courtney, Thank you for taking the time to leave a review. We are delighted to hear that Chris was so helpful and knowledgeable while carrying out snagging work. Best wishes, Miller Homes

5/5

Trustpilot

Gaynor at the city the avenue field was…

Gaynor at the city the avenue field was very helpful. Great experience

Eben · 10 August 2026 · Holbrook & Co Seaham

Agent replied · 12 August 2026

Hi Eben, Thank you for taking the time to leave a review. We are delighted to hear that Gaynor was so helpful. All the best, Miller Homes

1/5

Trustpilot

Good luck

Good luck! They'll probably sell neighbouring houses for social rent. You'll then end losing up to 16% of your house value instantly and they don't care or take any responsibility. My next door neighbours will be paying double the amount for their mortgage than the social renters in the same or bigger house. Is that fair?

Andy · 9 August 2026 · Holbrook & Co Seaham

Agent replied · 12 August 2026

Hi Andy, Thank you for taking the time to leave a review. We take all reviews seriously and we are sorry to hear that you have been disappointed with your experience. If you would like to speak about your complaint in further detail, please don't hesitate to reach out via contact@miller.co.uk. Kind regards, Miller Homes

4/5

Trustpilot

Great buying experience, frustrating aftercare for the estate

4/5 ⭐

Chris · 7 August 2026 · Holbrook & Co Seaham

Agent replied · 15 August 2026

Hi Chris, Thank you for taking the time to leave a review. We are delighted to hear that you are pleased with your Miller home and the service provided by our sales team. We are sorry to hear about the road and development maintenance and will pass your feedback on to the relevant team. If you would like to discuss this further, please don’t hesitate to get in touch via contact@miller.co.uk. Kind regards, Miller Homes

5/5

Trustpilot

We had Jake follow the carpenters to…

We had Jake follow the carpenters to make good some skirtings. He was held up but was ok with waiting and very pleasant and returned the skirtings to be as good as new and with no mess and so quick - first class chap. Thanks from number 17.

Robin · 7 August 2026 · Holbrook & Co Seaham

Agent replied · 12 August 2026

Hi Robin, Thank you for taking the time to leave a review. We are delighted to hear that Jake carried out a great job. Kind regards, Miller Homes

5/5

Trustpilot

Chris and minde amazing service

Chris and minde were fantastic, very pleasant and got the job done very quick, couldn't do more for you if they tried. Such a lovely set of lads

Becca · 7 August 2026 · Holbrook & Co Seaham

Agent replied · 12 August 2026

Hi Becca, Thank you for taking the time to leave a review. We are delighted to hear that Chris and Minde carried out a great job. All the best, Miller Homes

5/5

Trustpilot

Simon came along to provide attendance…

Simon came along to provide attendance for plumbing work. Rick the plumber did everything expected then Simon did a fab job in filling in all the holes (ceiling) and making look like nothing had happened. Great work. Thanks

BrianH · 7 August 2026 · Holbrook & Co Seaham

Agent replied · 12 August 2026

Hi BrianH, Thank you for taking the time to leave a review. We are delighted to hear that Simon and Rick carried out a great job. Best wishes, Miller Homes

5/5

Trustpilot

Professional

Mark and Alex were very polite, helpful and thorough when completing some snagging work on our house.

Josh · 7 August 2026 · Holbrook & Co Seaham

Agent replied · 12 August 2026

Hi Josh, Thank you for taking the time to leave a review. We are delighted to hear that Mark and Alex were so polite and helpful while carrying out snagging work. Best wishes, Miller Homes

5/5

Trustpilot

I would highly recommend Mark S

I would highly recommend Mark S. He completed the work in my house to a very high standard and was professional, reliable, and efficient throughout. He arrived on time, worked carefully, and made sure everything was finished properly before leaving. I was very pleased with the quality of his work and would definitely recommend his services again.

Olivier · 6 August 2026 · Holbrook & Co Seaham

Agent replied · 12 August 2026

Hi Olivier, Thank you for taking the time to leave a review. We are delighted to hear that Mark was so professional, reliable and efficient while carrying out work on your property. Best wishes, Miller Homes

5/5

Trustpilot

Settlement crack fixing

Another visit from Chris Smith to fix settlement cracks/nail pops through the house and reseal the front door. He did a great job and also showed me how to do these jobs so I can patch up any issues in the future. Again, friends and professional and provided a great service. Thank you!

Lucy · 6 August 2026 · Holbrook & Co Seaham

Agent replied · 12 August 2026

Hi Lucy, Thank you for taking the time to leave a review. We are delighted to hear that Chris provided professional and great customer care. Best wishes, Miller Homes

5/5

Trustpilot

Customer service received today from…

Customer service received today from Claire and Darren at Earls Grange Priorslee have been excellent, very prompt and professional and answered all of my questions.

Mr · 5 August 2026 · Holbrook & Co Seaham

Agent replied · 12 August 2026

Hi Mr Pugh, Thank you for taking the time to leave a review. We are thrilled to hear that Claire and Darren were so helpful and professional. Kind regards, Miller Homes

5/5

Trustpilot

Marek

Marek, was excellent and provided a great service.

Zakir · 4 August 2026 · Holbrook & Co Seaham

Agent replied · 12 August 2026

Hi Zakir, Thank you for taking the time to leave a review. We are delighted to hear that Marek provided great customer service. Best wishes, Miller Homes

5/5

Trustpilot

General Maintainence- Craig is great!

Had some maintenance done. It was scheduled in really quick and done amazingly. We have had Craig the technician come out a couple of times and he is nothing short of brilliant every time he comes round! He is so polite, friendly and gets the job done great. He will always make sure you are happy with it before going. He genuinely cares about helping.

Connor · 4 August 2026 · Holbrook & Co Seaham

Agent replied · 12 August 2026

Hi Connor, Thank you for taking the time to leave a review. We are thrilled to hear that Craig was so polite, helpful and friendly while carrying out work. Best wishes, Miller Homes

5/5

Trustpilot

As always a top class service

As always a top class service. Very friendly, polite and can’t do enough. Really happy with the customer services team!

Mr · 3 August 2026 · Holbrook & Co Seaham

Agent replied · 12 August 2026

Hi Mr Slater, Thank you for taking the time to leave a review. We are delighted to hear that our team were so friendly and polite. Best wishes, Miller Homes

5/5

Trustpilot

Greg

Greg came and fixed several snags in my new build house. Greg completed all issues with my house to an excellent standard and he went out his way to help with 2 new concerns that I had! He was a very friendly chap and very easy to talk to! The work was great and would definitely recommend Greg’s work

Astra · 3 August 2026 · Holbrook & Co Seaham

Agent replied · 12 August 2026

Hi Astra, Thank you for taking the time to leave a review. We are delighted to hear that Greg carried out all work to an excellent standard. Best wishes, Miller Homes

4/5

Trustpilot

We were at the step of viewing houses

We were at the step of viewing houses, however at that point we met Miller home’s builder, since then everything went smoothly ant friendly up to handed the key. Afterwards until we settled down in to the dream home follow up care also much appreciated.

DeepasikaPremarathnage · 3 August 2026 · Holbrook & Co Seaham

Agent replied · 11 August 2026

Hi DeepasikaPremarathnage, Thank you for taking the time to leave a review. We are thrilled to hear that our team were so helpful and made the buying process a smooth experience. We wish you lots of happy memories in your new Miller home. Kind regards, Miller Homes

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Questions about Holbrook & Co

Which Holbrook & Co office has the most reviews?

Seaham has the most, with 2,604 reviews rated 4.8 out of 5, followed by Hartlepool with 222.

Where are the Holbrook & Co offices?

The three Holbrook & Co offices, by town:

Want Holbrook & Co to help?

Send Holbrook & Co a message.

What do you need help with?

Holbrook & Co will use your details to contact you about this. See our privacy notice.

Reviews may appear on more than one platform.

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