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Holbrook & Co estate agents in Seaham, Hartlepool and Bishop Auckland

4.8

★★★★★ Excellent

2,972 reviews across 3 offices and 3 platforms

holbrookandco.co.uk

Holbrook & Co has three offices, in Seaham, Hartlepool and Bishop Auckland. Together they have 2,972 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.7 / 5

540

Reviews on Google

All 3 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 3 offices

Trustpilot logo

2,431

Reviews on Trustpilot

All 3 offices

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Our offices

Holbrook & Co's three offices, most reviewed first. Each has its own page.

Latest reviews from every Holbrook & Co office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Deerness Rise development…

Although the Deerness Rise development has not officially launched yet, I wanted to recognise the outstanding support I received from Pam. From our very first conversation, Pam was incredibly helpful, knowledgeable, and approachable. She took the time to answer all of my questions thoroughly and honestly, providing valuable information and guidance towards any future process.

Gareth · 3 August 2026 · Holbrook & Co Seaham

Agent replied · 11 August 2026

Hi Gareth, Thank you for taking the time to leave a review. We are delighted to hear that Pam was so helpful, knowledgeable and approachable. Kind regards, Miller Homes

5/5

Trustpilot

Thank you

We exchanged contracts yesterday on our property at Mill Chase Park. A big thank you to Sue for all her help and showing us all the available properties and helping with any queries we have. Also I would like to thank Anne-Rie at Mill Chase Park for keeping us updated on progress and also escalating matters when needed. Thank you.

Mrs · 1 August 2026 · Holbrook & Co Seaham

Agent replied · 8 August 2026

Hi Jenny, Thank you for taking the time to leave a review. We are delighted to hear that Sue and Anne-Rie were so helpful during the buying process. Best wishes, Miller Homes

5/5

Trustpilot

Annabel and Debbie have been absolutely…

Annabel and Debbie have been absolutely amazing with the process of helping us purchase our first house at Lunts Heath Rise. They have been extremely helpful and made the process a lot easier for us!

Georgia · 1 August 2026 · Holbrook & Co Seaham

Agent replied · 8 August 2026

Hi Georgia, Thank you for taking the time to leave a review. We are delighted to hear hat Annabel and Debbie were so helpful throughout the buying process. All the best, Miller Homes

5/5

Trustpilot

Annabel and Debbie were very welcoming…

Annabel and Debbie were very welcoming when we arrived at Lunts heath rise, they made the process efficient and enjoyable.

Sam · 1 August 2026 · Holbrook & Co Seaham

Agent replied · 8 August 2026

Hi Sam, Thank you for taking the time to leave a review. We are thrilled to hear that Annabel and Debbie were so welcoming and made the process an enjoyable experience. Best wishes, Miller Homes

5/5

Trustpilot

Lee Mason is the man for the job

I want to give huge thanks to Lee Mason for his workmanship, knowledge and helpful manner. Lee has attended our new build on a number of occasions and has always approached the task at hand with a positive attitude. His industry knowledge is vast and his advice is super helpful. Lee is a top notch representative of the company and is a credit to his team. I only wish I could have him on speed dial. 🙂 Thank you Lee.

Nick · 1 August 2026 · Holbrook & Co Seaham

Agent replied · 8 August 2026

Hi Nick, Thank you for taking the time to leave a review. We are delighted to hear that Lee has always been helpful and knowledgeable while carrying out work on your property. Best wishes, Miller Homes

5/5

Trustpilot

Annabel & Debbie @ Lunts Heath Rise

Annabel & Debbie @ Lunts Heath Rise - Widnes are very knowledgeable / professional / like strawberries & cream they’re a great working team. They want to help no matter what your budget & will endeavour to make it as stress free as possible. Keep up the good work thank you!

Alan · 31 July 2026 · Holbrook & Co Seaham

Agent replied · 8 August 2026

Hi Alan, Thank you for taking the time to leave a review. We are delighted to hear that Annabel and Debbie were so helpful, knowledgeable and professional. All the best, Miller Homes

5/5

Trustpilot

Christopher Smith

Needed some finish work doing (sanding and painting). Chris was friendly, respectful and did a good and tidy job. Wouldn't hesitate to recommend him to do further work.

Ashley · 31 July 2026 · Holbrook & Co Seaham

Agent replied · 8 August 2026

Hi Ashley, Thank you for taking the time to leave a review. We are delighted to hear that Chris was so friendly and respectful while carrying out work. Best wishes, Miller Homes

5/5

Google

Rating only, no written review.

Rosie · 31 July 2026 · Holbrook & Co Hartlepool

5/5

Trustpilot

Smooth from start to finish!

Our whole process was so smooth from start to finish! We purchased our house at MillerPark at Clydebank thanks to the team. Debbie, Lynne and Helen have been super helpful and supportive throughout the whole reservation and buying process! Each step has been organised through them in time for us to accommodate our work around! Once on site Alex site manager has been very helpful from the processes we have had to deal with him. Even post collection of keys has gone above and beyond to help us within the house. Thanks again for all efforts and making buying our first home stress free!

LB · 30 July 2026 · Holbrook & Co Seaham

Agent replied · 8 August 2026

Hi LB, Thank you for taking the time to leave a review. We are delighted to hear that Debbie, Lynne, Helen and Alex were so helpful and supportive throughout the buying process. We wish you lots of happy memories in your new Miller home. Kind regards, Miler Homes

5/5

Trustpilot

Craig from Tech

Craig from the Tech team has been out a couple of times to sort things in our home. He has gone above and beyond for us helping where possible and efficiently, whilst ensuring the job has been completed to the best standard. He is an asset to the team.

Rebecca · 30 July 2026 · Holbrook & Co Seaham

Agent replied · 8 August 2026

Hi Rebecca, Thank you for taking the time to leave a review. We are delighted to hear that Craig has always went above and beyond while carrying out work on your property. Best wishes, Miller Homes

5/5

Trustpilot

Many thanks to Mark Callaghan who yet…

Many thanks to Mark Callaghan who yet again did a sterling job sorting out the snagging in our year old home. He was professional, friendly and his work was excellent. Thanks Mark

Fiona · 30 July 2026 · Holbrook & Co Seaham

Agent replied · 8 August 2026

Hi Fiona, Thank you for taking the time to leave a review. We are thrilled to hear that Mark was so professional and friendly while carrying out snagging work. Best wishes, Miller Homes

5/5

Trustpilot

Great Work

Mark Taylor

Enock · 30 July 2026 · Holbrook & Co Seaham

Agent replied · 8 August 2026

Hi Enock, Thank you for taking the time to leave a review. We are delighted to hear that Mark was so friendly, helpful and completed work to a great standard. Best wishes, Miller Homes

5/5

Trustpilot

I had a very positive experience with…

I had a very positive experience with Chris Smith, when he came to fix my bathroom shower screen. Smith took his time and did a very neat job. I will give him 10/10 for his excellent job.

Akoja · 30 July 2026 · Holbrook & Co Seaham

Agent replied · 8 August 2026

Hi Akoja, Thank you for taking the time to leave a review. We are delighted to hear that Chris carried out a great job. Best wishes, Miller Homes

5/5

Trustpilot

Had the same tech a few times for…

Had the same tech a few times for different snags he’s always professional and does quality work. Always willing to go above and beyond. The Techs name is Chris Smith I am always happy when it’s him that turns up because I know the job will be done right.

Richard · 29 July 2026 · Holbrook & Co Seaham

Agent replied · 4 August 2026

Hi Richard, Thank you for taking the time to leave a review. We are delighted to hear that Chris has always been so professional and carried out great work. Best wishes, Miller Homes

1/5

Trustpilot

Unable to obtain deposit back

I reserved a plot 57 Roman Croft, for a number of reasons the reservation has been cancelled. A deposit of £150 was paid which is a refundable deposit. When we cancelled the reservation we asked for the money back, Charlotte emailed in response and stated she would ask head office to sort. We now have no response from site or customer care. Just be warned that they are quick to take and go deaf when its time to give back.

Anthony · 29 July 2026 · Holbrook & Co Seaham

5/5

Trustpilot

Internal Doors

Well organised and scheduled for the contractor to turn up on specific day and complete repair works to internal doors.

Ali · 29 July 2026 · Holbrook & Co Seaham

Agent replied · 4 August 2026

Hi Ali, Thank you for taking the time to leave a review. We are delighted to hear that Sam carried out all work to a high standard. Best wishes, Miller Homes

5/5

Trustpilot

Excellent service from Mark Callaghan

Excellent service from Mark Callaghan. He was friendly, professional, and did a fantastic job painting our walls and ceilings. The finish is excellent, and we’re really pleased with the results. Highly recommend!

Andria · 29 July 2026 · Holbrook & Co Seaham

5/5

Trustpilot

Way to go SUE!

We recently bought a house on the Mill Chase Park development, and Sue was our sales rep throughout the process. She was friendly, approachable, and always happy to answer any questions we had. She was professional, knowledgeable, and genuinely cared about making sure everything went as well as possible. We’re really happy with our new home and would like to thank Sue for all of her help. We wouldn’t hesitate to recommend both Sue and the Mill Chase Park team.

Ryan · 28 July 2026 · Holbrook & Co Seaham

Agent replied · 4 August 2026

Hi Ryan, Thank you for taking the time to leave a review. We are delighted to hear that Sue was so friendly, approachable and professional throughout the buying process. We wish you lots of happy memories in your new Miller home. Kind regards, Miller Homes

5/5

Trustpilot

Hi just had Chris and mark did a…

Hi just had Chris and mark did a fantastic job

Mrs · 28 July 2026 · Holbrook & Co Seaham

Agent replied · 30 July 2026

Hello, Thank you for taking the time to leave a review. We are delighted to hear that Chris and Mark did such a good job. Best wishes Miller Homes

2/5

Trustpilot

We reserved a home on Lunts Heath Rise…

We reserved a home on Lunts Heath Rise In Widnes. We thought it was perfect for us however, after reservation there were repeated incidents of police attendance and antisocial behaviour. We complained to Miller as having an agreement for a £459,000 home, we were concerned.

Dan · 26 July 2026 · Holbrook & Co Seaham

Agent replied · 29 July 2026

Hi Dan, Thanks for taking the time to leave a review. We’ve shared your feedback with our regional team who will be in touch directly to discuss your concerns. Best wishes Miller Homes

5/5

Trustpilot

Had some settlement cracks repaired…

Had some settlement cracks repaired today by a very friendly and helpful Technician called Mark Seaton. He was very helpful, efficient and very tidy. He went above and beyond to help me and has done a great job.

Anna · 24 July 2026 · Holbrook & Co Seaham

Agent replied · 30 July 2026

Hi Anna, Thank you for taking the time to leave a review. We are delighted to hear that Mark did such a good job. Best wishes Miller Homes

5/5

Trustpilot

Massive thank you to Craig Technician

Massive thank you to Craig. Was booked in at 0830 but due to my circumstances I had to change the timing significantly. Craig was completely flexible and re booked the appointment at 1300hrs. No issues what so ever.

Dean · 24 July 2026 · Holbrook & Co Seaham

Agent replied · 30 July 2026

Hi Dean, Thank you for taking the time to leave a review. We are delighted to hear that Craig did such a good job. Best wishes Miller Homes

5/5

Trustpilot

Chris Smith came by and did an amazing…

Chris Smith came by and did an amazing job, thank you so much.

KAROLEK · 24 July 2026 · Holbrook & Co Seaham

Agent replied · 30 July 2026

Hi Karolek, Thank you for taking the time to leave a review. We are delighted to hear that Chris did such a good job. Best wishes Miller Homes

5/5

Google

We’ve recently had Erfan take over our portfolio, and he has been fantastic to work with. He hit the ground running, stays on top of everything, and his proactive approach gives us complete peace of mind. Highly recommend Erfan to anyone in need of a great agent.

Tisak · 23 July 2026 · Holbrook & Co Seaham

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Holbrook & Co

Which Holbrook & Co office has the most reviews?

Seaham has the most, with 2,604 reviews rated 4.8 out of 5, followed by Hartlepool with 222.

Where are the Holbrook & Co offices?

The three Holbrook & Co offices, by town:

Want Holbrook & Co to help?

Send Holbrook & Co a message.

What do you need help with?

Holbrook & Co will use your details to contact you about this. See our privacy notice.

Reviews may appear on more than one platform.

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