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Holbrook & Co estate agents in Seaham, Hartlepool and Bishop Auckland

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

2,971 reviews across 3 offices and 3 platforms

holbrookandco.co.uk

Holbrook & Co has three offices, in Seaham, Hartlepool and Bishop Auckland. Together they have 2,971 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.7 / 5

540

Reviews on Google

All 3 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 3 offices

Trustpilot logo

2,430

Reviews on Trustpilot

All 3 offices

Our offices

Holbrook & Co's three offices, most reviewed first. Each has its own page.

Latest reviews from every Holbrook & Co office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

We have had nothing but support and…

We have had nothing but support and guidance from both Sharleen and Emma at The Hedgerows,as we go through the process of buying our new home. We look forward to the next few months until we get our keys. Thank you both 😊

Tracie Β· 9 July 2026 Β· Holbrook & Co Seaham

Agent replied Β· 11 July 2026

Hi Tracie, Thank you for taking the time to leave a review. We are delighted to hear that Sharleen and Emma were so supportive throughout the buying process. We hope you enjoy your new Miller home when the time comes. Kind regards, Miller Homes

5/5

Trustpilot

Marek has been so nice and helpful with…

Marek has been so nice and helpful with our miller homes supporting in guiding us the on board new home tour and also in supporting us with our new home queries. He has always been a star in serving his customers and willing to help all the time

S Β· 9 July 2026 Β· Holbrook & Co Seaham

Agent replied Β· 10 July 2026

Hi S Chan, Thank you for taking the time to leave a review. We are thrilled to hear that Marek was so helpful and supportive during the process. Best wishes, Miller Homes

5/5

Trustpilot

Had some work done today by Marek he…

Had some work done today by Marek he was professional and did an amazing job ! Left everything clean and tidy . Would recommend Millerhomes and their contractors .

Mrs Β· 8 July 2026 Β· Holbrook & Co Seaham

Agent replied Β· 10 July 2026

Hi Mrs Mandy Sharp, Thank you for taking the time to leave a review. We are delighted to hear that Marek was so professional and carried out a great job. Best wishes, Miller Homes

5/5

Trustpilot

Had a visit from Harry to carry out…

Had a visit from Harry to carry out some repairs in my home he was the perfect worker in every way so polite and clean and tidy Also perfect workmanship

Ellen Β· 7 July 2026 Β· Holbrook & Co Seaham

Agent replied Β· 8 July 2026

Hi Ellen, Thank you for taking the time to leave a review. We are delighted to hear that Harry carried out a great job. Best wishes, Miller Homes

5/5

Trustpilot

Anusan was very patient and helpful :)

Rating only, no written review.

Yvonne Β· 5 July 2026 Β· Holbrook & Co Seaham

Agent replied Β· 7 July 2026

Hi Yvonne, Thank you for taking the time to leave a review. We are delighted to hear that Anusan was so patient and helpful. Best wishes, Miller Homes

5/5

Trustpilot

Hilary was very professional and…

Hilary was very professional and knowledgeable who answered all our questions with a friendly manner. Regards. Stephen & Stephanie Terry

Stephen Β· 4 July 2026 Β· Holbrook & Co Seaham

Agent replied Β· 7 July 2026

Hi Stephen and Stephanie, Thank you for taking the time to leave a review. We are thrilled to hear that Hilary was so professional and knowledgeable. Best wishes, Miller Homes

5/5

Trustpilot

Excellent service!!

Had a visit from Chris Smith to sort out the snags, and I couldn’t be happier with the service. He came out and fixed everything to a very high standard, and even helped fix the front door, which had become difficult to lock.

Stefanie Β· 3 July 2026 Β· Holbrook & Co Seaham

Agent replied Β· 7 July 2026

Hi Stefanie, Thank you for taking the time to leave a review. We are delighted to hear that Chris was so friendly, accommodating and completed work to a high standard. Best wishes, Miller Homes

5/5

Trustpilot

Joanna at Windlestone point

Joanna at Windlestone point , Chilton. Joanna has looked after us very well with the purchase of our first home. Ever since she took our reservation over from a previous sales assistant , her care and advice has truly been appreciated and made our experience 5 star. A very big thank you for being exceptional.

Jack Β· 3 July 2026 Β· Holbrook & Co Seaham

Agent replied Β· 7 July 2026

Hi Jack and Courtney, Thank you for taking the time to leave a review. We are delighted to hear that Joanna has provided great customer service throughout the buying process. We hope you enjoy your new Miller home when the time comes. Kind regards, Miller Homes

5/5

Trustpilot

Craig is polite and professional

I'll start by saying that I was pleasantly surprised to met Craig today. Such a polite and kind man who was very focused on his job and did an amazing job! I recommend Craig to everyone who needs work to be done around the house. He's careful to details and nicely explained the solutions to our problem! Well done Craig, nice to met you!! 5*

Pana Β· 3 July 2026 Β· Holbrook & Co Seaham

Agent replied Β· 7 July 2026

Hi Pana, Thank you for taking the time to leave a review. We are delighted to hear that Craig was so polite and helpful while carrying out work on your property. Best wishes, Miller Homes

1/5

Trustpilot

I would not buy a Miller Home again.

There are 3 main things I am very unhappy with.

Jamie Β· 3 July 2026 Β· Holbrook & Co Seaham

Agent replied Β· 16 June 2024

Hi Jamie, Thank you for taking the time to leave a review. We take all reviews seriously and we are sorry to hear you have been disappointed with your experience. So that we can look into this issue for you, please get in touch at contact@miller.co.uk, with your address and the name of the development you live on. Kind regards, Miller Homes

5/5

Trustpilot

5* Marek

This 5* Review is specifically for Marek, who today carried out remedial work at our property.

Chansella Β· 3 July 2026 Β· Holbrook & Co Seaham

Agent replied Β· 4 July 2026

Hi Chansella, Thank you for taking the time to leave a review. We are thrilled to hear that Marek was so professional, knowledgeable and carried out work to a high standard. Best wishes, Miller Homes

5/5

Trustpilot

Great Customer Service!

Massive thank you to Jackie and Alison at Portside Village Middlesbrough!! We are just beginning our house journey and though we aren’t ready to buy just yet, we will definitely be back to miller thanks to these two ladies who have been very helpful and provided great customer service. Thanks again!!

Abigail Β· 2 July 2026 Β· Holbrook & Co Seaham

Agent replied Β· 4 July 2026

Hi Abigail, Thank you for taking the time to leave a review. We are delighted to hear that Jackie and Alison were so helpful and provided great customer service. We wish you all the best with the rest of the buying process. Kind regards, Miller Homes

5/5

Trustpilot

We had Chris smith attend our home…

We had Chris smith attend our home today, he took the time to fix a multitude of issues around my house, paying great attention to detail and making sure everything was completed to a high standard. Nothing seemed too much trouble, and he was happy to explain what he was doing along the way.

Kate Β· 2 July 2026 Β· Holbrook & Co Seaham

Agent replied Β· 3 July 2026

Hi Kate, Thank you for taking the time to leave a review. We are delighted to hear that Chris completed work to a high standard. Best wishes, Miller Homes

5/5

Trustpilot

Jake ,was amazing .polite

Jake ,was amazing .polite. professional, and did a perfect job on repairs to out staircase

Tracey Β· 2 July 2026 Β· Holbrook & Co Seaham

Agent replied Β· 3 July 2026

Hi Tracey, Thank you for taking the time to leave a review. We are delighted to hear that Jake was so polite and professional while carrying out work on your property. Best wishes, Miller Homes

5/5

Trustpilot

I am really pleased with all the site…

I am really pleased with all the site team and sales at Meadowbrook Chase. The sales team have been great with answering questions and dealing with visits by myself and my contractors. They are efficient and prompt with replies to emails and always answer the phone.

Martin Β· 2 July 2026 Β· Holbrook & Co Seaham

Agent replied Β· 3 July 2026

Hi Martin, Thank you for taking the time to leave a review. We are delighted to hear that our sales and site team were so helpful, efficient and professional throughout the buying process. We hope you enjoy your new Miller home when the time comes. Kind regards, Miller Homes

5/5

Trustpilot

Sam Taylor has been a few times now to…

Sam Taylor has been a few times now to fill, sand , paint as well as other jobs and I cannot fault him. He works so hard, cleans up after himself, he’s very friendly and does a fantastic job. Even when there are extra little bits that needs doing, instead of me phoning them through, he gets them sorted there and then. I cannot rate him highly enough. Thanks Sam

Lisa Β· 2 July 2026 Β· Holbrook & Co Seaham

Agent replied Β· 3 July 2026

Hi Lisa, Thank you for taking the time to leave a review. We are delighted to hear that Sam was so helpful, friendly and completed all work to a high standard. Best wishes, Miller Homes

5/5

Google

I had a recent tenancy issue that needed urgent attention, and Erfan Davoudian-Beni at Holbrook & Co Estate Agents handled it swiftly and efficiently. He kept me well informed throughout and made the whole process straightforward. He was a pleasure to deal with - professional, approachable, efficient, and an excellent communicator. I’m very pleased to have Erfan as my Property Manager and truly appreciate his support and responsiveness. I would highly recommend him to anyone looking for reliable and attentive service.

G Β· 1 July 2026 Β· Holbrook & Co Seaham

5/5

Trustpilot

Best customer service

Best customer service and advice for first time buyers by Matt and Fiona at Eastgate gardens, Houlton.

Unknown Β· 30 June 2026 Β· Holbrook & Co Seaham

Agent replied Β· 3 July 2026

Hi, Thank you for taking the time to leave a review. We are thrilled to hear that Matt and Fiona provided great customer service. All the best, Miller Homes

5/5

Trustpilot

Great service visiting the East Calder…

Great service visiting the East Calder Oaks development. The sales advisor on site offered to show us around the show home and a few different house types they have available. She went above and beyond to answer questions we had.

K.M Β· 30 June 2026 Β· Holbrook & Co Seaham

Agent replied Β· 3 July 2026

Hi K.M., Thank you for taking the time to leave a review. We are delighted to hear that our team provided great customer service during your visit to East Calder Oaks. We wish you all the best with your search for a new home. Kind regards, Miller Homes

5/5

Trustpilot

I visited East Calder Oaks and was able…

I visited East Calder Oaks and was able to view their show home and a plot house. Service was great and has given me lots of information about purchasing a new build home. Many thanks

Claire Β· 30 June 2026 Β· Holbrook & Co Seaham

Agent replied Β· 3 July 2026

Hi Claire, Thank you for taking the time to leave a review. We are delighted to hear that our team were so helpful and informative during your visit to East Calder Oaks. We hope to welcome you back soon. Kind regards, Miller Homes

5/5

Trustpilot

Chris Smith came round and did a great…

Chris Smith came round and did a great job really happy with his workmanship πŸ‘ŒπŸ» Highly recommended.

Kevin Β· 30 June 2026 Β· Holbrook & Co Seaham

Agent replied Β· 3 July 2026

Hi Kevin, Thank you for taking the time to leave a review. We are delighted to hear that Chris carried out a great job. Best wishes, Miller Homes

5/5

Trustpilot

Chris and mark

Jess Β· 30 June 2026 Β· Holbrook & Co Seaham

Agent replied Β· 3 July 2026

Hi Jess, Thank you for taking the time to leave a review. We are delighted to hear that Chris and Mark were so friendly, professional and carried out work to a high standard. Best wishes, Miller Homes

5/5

Trustpilot

Great customer service

We dealt with Jo Crofts at Willowbrook Rise development and from the beginning she was a star!

Evelyn Β· 30 June 2026 Β· Holbrook & Co Seaham

Agent replied Β· 3 July 2026

Hi Evelyn, Thank you for taking the time to leave a review. We are delighted to hear that Jo was so supportive throughout the buying process. We hope you enjoy your new Miller home when the time comes. Kind regards, Miller Homes

5/5

Trustpilot

Amazing customer service from Matt and…

Amazing customer service from Matt and Fiona at Houlton. Very informative and seamless reservation process they have. Highly recommend them for new builds.

Abraham Β· 30 June 2026 Β· Holbrook & Co Seaham

Agent replied Β· 3 July 2026

Hi Abraham, Thank you for taking the time to leave a review. We are thrilled to hear that Matt and Fiona were so helpful, informative and made the buying process a seamless experience. Best wishes, Miller Homes

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Awards

Industry awards

Holbrook & Co branches are among the ESTAS 2026 winners.

ESTAS 2026: 1 Best in Postcode across one branch.

  • Best in Postcode (1)ESTAS Best in Postcode 2026

Source: The ESTAS 2026 winners, as published.

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Questions about Holbrook & Co

Which Holbrook & Co office has the most reviews?

Seaham has the most, with 2,603 reviews rated 4.8 out of 5, followed by Hartlepool with 222.

Where are the Holbrook & Co offices?

The three Holbrook & Co offices, by town:

Has Holbrook & Co won any awards?

Yes. At the ESTAS 2026 awards its branches won 1 Best in Postcode award.

Reviews may appear on more than one platform.

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