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Holbrook & Co estate agents in Seaham, Hartlepool and Bishop Auckland

4.8

★★★★★ Excellent

2,971 reviews across 3 offices and 3 platforms

holbrookandco.co.uk

Holbrook & Co has three offices, in Seaham, Hartlepool and Bishop Auckland. Together they have 2,971 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.7 / 5

540

Reviews on Google

All 3 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 3 offices

Trustpilot logo

2,430

Reviews on Trustpilot

All 3 offices

Our offices

Holbrook & Co's three offices, most reviewed first. Each has its own page.

Latest reviews from every Holbrook & Co office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

More snagging work to be done but…

More snagging work to be done but always delighted when both Terry and Mihail are allocated the work. They are invariably helpful, punctual and courteous and show a high degree of professionalism, and are not afraid to offer advice where perhaps necessary.

Brian · 29 June 2026 · Holbrook & Co Seaham

Agent replied · 3 July 2026

Hi Brian, Thank you for taking the time to leave a review. We are thrilled to hear that Terry and Mihail were so helpful and professional while carrying out snagging work on your property. Best wishes, Miller Homes

5/5

Trustpilot

eastgate gardens

Came to Eastgate Gardens, and although I think the location of your Cawston development is more suitable I must say you have fantastic team as Fiona and Matt represented miller extremely well with knowledge and understanding of my requirements . It was nice to enter without the feeling of pressure selling. Thank you

Chelsea · 29 June 2026 · Holbrook & Co Seaham

5/5

Trustpilot

Respectful, polite, good worker

Great communication in the morning to discuss times. Very understanding of having to wait a short time for me to arrive home. Very respectful of my home and made minimal mess himself which he tidied up before he left and did the job well even tided up some additional small cracks in the wall without asking! Very polite and would recommend.

Jen · 29 June 2026 · Holbrook & Co Seaham

Agent replied · 3 July 2026

Hi Jen, Thank you for taking the time to leave a review. We are delighted to hear that our team were so respectful and carried out work to a great standard. Best wishes, Miller Homes

5/5

Trustpilot

Mr Newson at Woolmer green

We reserved a plot with mr. Newson and he was wonderful in explaining the miller brand. He is enthusiastic and very helpful. We can see he loves his job.

Mr · 29 June 2026 · Holbrook & Co Seaham

5/5

Trustpilot

Incredible service from Mark who came…

Incredible service from Mark who came to our home in Sutton Coldfield. Mark came to address some painting issues, as well as fixing a hole in the roof from a previous job. Mark was extremely professional. He clearly takes exceptional pride in his work and even completed numerous extra painting jobs that were not in his contracted list. Mark went above and beyond and the quality of his work was absolutely superb. Additionally, he was great to talk to. Really enjoyed his company. Mark is an absolute asset to the company!

Samuel · 29 June 2026 · Holbrook & Co Seaham

Agent replied · 3 July 2026

Hi Samuel, Thank you for taking the time to leave a review. We are delighted to hear that Mark was so professional and carried out work to a high standard. Best wishes, Miller Homes

5/5

Trustpilot

Fantastic.

Mr Newson at Woolmer Green site was very helpful and well coming.

Bijan · 28 June 2026 · Holbrook & Co Seaham

Agent replied · 3 July 2026

Hi Bijan Safa, Thank you for taking the time to leave a review. We are delighted to hear that our team were so helpful, polite and welcoming. We hope you enjoy your new Miller home when the time comes. Kind regards, Miller Homes

5/5

Trustpilot

Great Staff

Rebecca and her colleague are very welcoming and knowledgeable on all aspects of the site. Viewing with Rebecca was very good and she had answers to all my questions. I have been vieing many new houses and this is the best experience I have had

KIM · 27 June 2026 · Holbrook & Co Seaham

Agent replied · 2 July 2026

Hi Kim, Thank you for taking the time to leave a review. We are delighted to hear that Rebecca was so welcoming and knowledgeable during your visit. We wish you all the best with your search for a new home. Kind regards, Miller Homes

5/5

Trustpilot

Great experience at Orchard View

Great experience at Orchard View. The sales advisor was helpful, informative, and made us feel welcome from the start. Thank you!

Thanu · 27 June 2026 · Holbrook & Co Seaham

Agent replied · 2 July 2026

Hi Thanu, Thank you for taking the time to leave a review. We are delighted to hear that our team were so helpful and welcoming during your visit to Orchard View. We hope to welcome you back soon. Kind regards, Miller Homes

5/5

Trustpilot

Orchard view

Anusan was very welcoming and helped with giving me insights into what would be the best way to sell my house and purchase at orchard view. We have done an assisted move application with them and will hopefully look to go on the market and purchase a plot at orchard view.

Anjuli · 27 June 2026 · Holbrook & Co Seaham

Agent replied · 1 July 2026

Hi Anjuli, Thank you for taking the time to leave a review. We are delighted to hear that Anusan has been so helpful and welcoming. We wish you all the best with the rest of the process. Best wishes, Miller Homes

5/5

Trustpilot

Hannah, Seaham Garden Village

We bought our home from Hannah at Seaham Garden Village and received truly exceptional service from start to finish. Hannah was incredibly helpful, knowledgeable and professional, making the entire purchasing process so much easier and far less stressful than we expected.

Zoe · 26 June 2026 · Holbrook & Co Seaham

Agent replied · 30 June 2026

Hi Zoe, Thank you for taking the time to leave a review. We are delighted to hear that Hannah and Kimberley were so helpful and professional throughout the buying process. We hope you enjoy your new Miller home when the time comes. Kind regards, Miller Homes

5/5

Trustpilot

Liz at Langley Chase

Liz at Langley Chase was very very helpful. She gave us all the information we needed. The homes are beautiful.

Rachel · 26 June 2026 · Holbrook & Co Seaham

5/5

Trustpilot

Thornly Park Paisley Five star

Caroline and Sophie have been fantastic throughout the whole sales process at Thornly Park. We’re a week into our new home and loving it. We love how attentive they’ve been and checking I. Almost daily to see how things are going.

Jim · 26 June 2026 · Holbrook & Co Seaham

Agent replied · 27 June 2026

Hi Jim, Thank you for taking the time to leave a review. We are delighted to hear that Caroline and Sophie were so helpful and attentive throughout the buying process. We hope you continue to enjoy your new Miller home. Kind regards, Miller Homes

5/5

Trustpilot

Alex B - Great Service

Great service by Alex B this morning. Nice bloke, quality work.

Mr · 26 June 2026 · Holbrook & Co Seaham

Agent replied · 6 June 2026

Hi Mr Charles H, Thank you for taking the time to leave a review. We are delighted to hear that Alex provided great customer service. Best wishes, Miller Homes

5/5

Trustpilot

We had Mark Callaghan painter and…

We had Mark Callaghan painter and decorator here once again sorting nail pops and ceiling defect and once again he did an excellent job. Mark is pleasant, professional and very tidy a pleasure having him in our home.

Eileen · 25 June 2026 · Holbrook & Co Seaham

Agent replied · 27 June 2026

Hi Eileen, Thank you for taking the time to leave a review. We are thrilled to hear that Mark was so professional and completed a great job. Best wishes, Miller Homes

5/5

Trustpilot

Hazel - The Fairways

Hazel at the fairways was brilliant. She’s very knowledgeable and showed us around many homes to see what we liked and wanted as we are first time buyers. She was very professional and an all around great sales manager for us! We didn’t feel pressured at any point and she also gave us a lot of advice and tips as we are new to this process. Great person to speak to😇

Sashieomg · 25 June 2026 · Holbrook & Co Seaham

Agent replied · 27 June 2026

Hi, Thank you for taking the time to leave a review. We are delighted to hear that Hazel was so knowledgeable and professional during your visit to The Fairways. We hope to welcome you back soon. Kind regards, Miller Homes

5/5

Trustpilot

Mark Taylor customer service

Mark Taylor has recently been around to fix some snagging on our property at Bridgewood Green and he is just absolutely fantastic. He is an expert in what he does and is incredibly friendly and helpful. It can be daunting having snags to resolve, but when someone like Mark comes to fix them it is so reassuring - thank you!

Katy · 25 June 2026 · Holbrook & Co Seaham

Agent replied · 27 June 2026

Hi Katy, Thank you for taking the time to leave a review. We are thrilled to hear that Mark was so friendly and helpful while carrying out snagging work. Best wishes, Miller Homes

5/5

Trustpilot

Really great overall experience from…

Really great overall experience from reserving our plot to now (2 months living here). Customer care is great and they’ve sorted the few minor issues we’ve had very quickly. Site have been amazing with things such as disposing of our rubbish while we wait got our bins, helping with deliveries and clearing our garden rubble from landscaping. Shoutout to Jenny, Adam, Darren and all the people who’ve done work around the house.

Jayden · 25 June 2026 · Holbrook & Co Seaham

Agent replied · 27 June 2026

Hi Jayden, Thank you for taking the time to leave a review. We are thrilled to hear that Jenny, Adam, Darren, Mat, Mark and Chris were all so helpful. Best wishes, Miller Homes

1/5

Google

Rating only, no written review.

Michael · 25 June 2026 · Holbrook & Co Seaham

5/5

Trustpilot

A big thank you to the team Caroline &…

A big thank you to the team Caroline & Sofie for their exceptional customer service throughout my houseprocurement process. They were helpful, patient, and efficient, ensuring everything went smoothly. Their support and guidance made the experience a positive one from beginning to end.

Adeola · 25 June 2026 · Holbrook & Co Seaham

Agent replied · 27 June 2026

Hi Adeola, Thank you for taking the time to leave a review. We are delighted to hear that Caroline and Sofie were so helpful, patient and efficient during the process. We wish you lots of happy memories in your new Miller home. Kind regards, Miller Homes

5/5

Trustpilot

Chris and Greg came and delivered a…

Chris and Greg came and delivered a great service for us. Turned up on time, very polite and jobs were completed to satisfaction.

Richard · 24 June 2026 · Holbrook & Co Seaham

Agent replied · 27 June 2026

Hi Richard, Thank you for taking the time to leave a review. We are thrilled to hear that Chris and Greg completed a great job. All the best, Miller Homes

5/5

Trustpilot

Seen by Mark and Chris

Seen by Mark and Chris, they were very talktative and friendly and explained the issue plainly, did the work quick as you like

Kayley · 23 June 2026 · Holbrook & Co Seaham

Agent replied · 27 June 2026

Hi Kayley, Thank you for taking the time to leave a review. We are thrilled to hear that Mark and Chris were so helpful and friendly while carrying out work. Best wishes, Miller Homes

5/5

Trustpilot

Chris and Mark were spot on

Chris and Mark were spot on. Seamless cooperation, polite, respectful and professional. 5 star service

Pawel · 23 June 2026 · Holbrook & Co Seaham

Agent replied · 27 June 2026

Hi Pawel, Thank you for taking the time to leave a review. We are delighted to hear that Chris and Mark were so polite, respectful and professional. Best wishes, Miller Homes

5/5

Trustpilot

Chris Smith did absolutely fantastic…

Chris Smith did absolutely fantastic job very happy.

Anna · 23 June 2026 · Holbrook & Co Seaham

Agent replied · 27 June 2026

Hi Anna, Thank you for taking the time to leave a review. We are thrilled to hear that Chris completed a great job. Best wishes, Miller Homes

5/5

Trustpilot

Declan at Avon Wisp has been extremely…

Declan at Avon Wisp has been extremely helpful and communicative, making our experience clear and easy to follow every step of the way. Thanks, Will

Will · 22 June 2026 · Holbrook & Co Seaham

Agent replied · 27 June 2026

Hi Will, Thank you for taking the time to leave a review. We are thrilled to hear that Declan has helped make the buying process a clear and easy experience. All the best, Miller Homes

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Holbrook & Co branches are among the ESTAS 2026 winners.

ESTAS 2026: 1 Best in Postcode across one branch.

  • Best in Postcode (1)ESTAS Best in Postcode 2026

Source: The ESTAS 2026 winners, as published.

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Questions about Holbrook & Co

Which Holbrook & Co office has the most reviews?

Seaham has the most, with 2,603 reviews rated 4.8 out of 5, followed by Hartlepool with 222.

Where are the Holbrook & Co offices?

The three Holbrook & Co offices, by town:

Has Holbrook & Co won any awards?

Yes. At the ESTAS 2026 awards its branches won 1 Best in Postcode award.

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