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Holbrook & Co estate agents in Seaham, Hartlepool and Bishop Auckland

4.8

★★★★★ Excellent

2,971 reviews across 3 offices and 3 platforms

holbrookandco.co.uk

Holbrook & Co has three offices, in Seaham, Hartlepool and Bishop Auckland. Together they have 2,971 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.7 / 5

540

Reviews on Google

All 3 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 3 offices

Trustpilot logo

2,430

Reviews on Trustpilot

All 3 offices

Our offices

Holbrook & Co's three offices, most reviewed first. Each has its own page.

Latest reviews from every Holbrook & Co office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Amazing experience when looking at…

Amazing experience when looking at buying my first property, we were looking at avonside wisp and Declan was incredible aswell great customer service and very knowledgeable

Becca · 18 June 2026 · Holbrook & Co Seaham

5/5

Trustpilot

I would like to share my positive experience

I would like to share my positive experience with the customer service technician who visited my home for fabrication work today (Mihail-Burjor). From arrival to completion, their professionalism and attention to detail were outstanding.

Umesh · 18 June 2026 · Holbrook & Co Seaham

5/5

Trustpilot

Chris has been absolutely fantastic…

Chris has been absolutely fantastic helping to take care of paint / fill snagging around our kitchen & utility. He was lovely and friendly, cheerful and polite. Thankyou

Jules · 18 June 2026 · Holbrook & Co Seaham

Agent replied · 19 June 2026

Hi Jules, Thank you for taking the time to leave a review. We are delighted to hear that Chris was so friendly and polite while carrying out work. Best wishes, Miller Homes

5/5

Trustpilot

We have been in our Miller Home for…

We have been in our Miller Home for nearly a year now. We had a slight mould problem in our shower room. Colin came out to work on the problem. He did a fantastic job and finished it to a high standard.

Susan · 17 June 2026 · Holbrook & Co Seaham

Agent replied · 19 June 2026

Hi Susan, Thank you for taking the time to leave a review. We are thrilled to hear that Colin carried out work to a high standard. Best wishes, Miller Homes

5/5

Trustpilot

Darley Hardcash was absolutely amazing…

Darley Hardcash was absolutely amazing in his job and was very professional. Highly recommend him

Abhishek · 17 June 2026 · Holbrook & Co Seaham

Agent replied · 19 June 2026

Hi Abhishek Gupta, Thank you for taking the time to leave a review. We are delighted to hear that Darley was so professional and completed a great job. Best wishes, Miller Homes

5/5

Trustpilot

Excellent Customer Service from Kelly in Arlesey gate development

Kelly has been absolutely fantastic throughout our home-buying journey. She has always been friendly, professional, responsive, and genuinely committed to helping us every step of the way.

Feryal · 17 June 2026 · Holbrook & Co Seaham

Agent replied · 19 June 2026

Hi feryal aa, Thank you for taking the time to leave a review. We are delighted to hear that Kelly was so friendly, professional and responsive throughout the process. We wish you lots of happy memories in your new Miller home. Kind regards, Miller Homes

5/5

Trustpilot

Snagging Corrected

David Turner carried out some end of warranty issues professionally and to a high standard. Highly recommend him.

Suzanne · 16 June 2026 · Holbrook & Co Seaham

Agent replied · 19 June 2026

Hi Suzanne, Thank you for taking the time to leave a review. We are thrilled to hear that David carried out work to a high standard. Best wishes, Miller Homes

5/5

Trustpilot

Mark Taylor / The fairways

Mark Taylor has been working at my house for the last couple of days and I have to say he is remarkable so professional and polite.

Gill · 16 June 2026 · Holbrook & Co Seaham

Agent replied · 19 June 2026

Hi Gill, Thank you for taking the time to leave a review. We are delighted to hear that Mark was so professional, organised and polite while carrying out work on your property. Best wishes, Miller Homes

5/5

Trustpilot

Chris Smith did a good job for us and…

Chris Smith did a good job for us and he was kind and quick.

ADDIE · 16 June 2026 · Holbrook & Co Seaham

Agent replied · 19 June 2026

Hi Addie Yim, Thank you for taking the time to leave a review. We are delighted to hear that Chris completed a great job. Best wishes, Miller Homes

5/5

Trustpilot

Had Greg at our property today doing…

Had Greg at our property today doing some work very polite and friendly done an amazing job.

Jimhenry · 16 June 2026 · Holbrook & Co Seaham

Agent replied · 19 June 2026

Hi Jimhenry Oneill, Thank you for taking the time to leave a review. We are delighted to hear that Greg was so polite and friendly. Best wishes, Miller Homes

5/5

Trustpilot

Work done by Chris Smith

Work done by Chris Smith. Punctual, nice, work well done

K · 16 June 2026 · Holbrook & Co Seaham

Agent replied · 19 June 2026

Hi K Carnier, Thank you for taking the time to leave a review. We are thrilled to hear that Chris completed a great job. Best wishes, Miller Homes

5/5

Trustpilot

Chris and Alex came to help with a list…

Chris and Alex came to help with a list of jobs and were great and made sure all were completed. Very nice and professional, could not ask for better assistance. Thank you

S · 15 June 2026 · Holbrook & Co Seaham

Agent replied · 19 June 2026

Hi, Thank you for taking the time to leave a review. We are delighted to hear that Chris and Alex were so professional while carrying out work. Best wishes, Miller Homes

5/5

Trustpilot

Excellent service from Sue

Excellent service from Sue, stress-free and straightforward!We had a fantastic experience booking at Mill Chase Park, all thanks to Sue! She made our entire reservation process completely stress-free and straightforward. Sue is incredibly knowledgeable, patient, and proactive with all of her updates. We have felt completely supported from day one, thank you, Sue!

Bharathi · 15 June 2026 · Holbrook & Co Seaham

Agent replied · 19 June 2026

Hi Bharathi Aravindth, Thank you for taking the time to leave a review. We are delighted to hear that Sue made the buying process a stress-free and straightforward process. All the best, Miller Homes

5/5

Trustpilot

@Mark Callaghan( West Craigs Manor)

@Mark Callaghan( West Craigs Manor): Very pleased with the work that was carried out by Mark. He was professional and paid great attention to detail. The finish was excellent, and everything was completed to a high standard.

Lung'anda · 15 June 2026 · Holbrook & Co Seaham

Agent replied · 19 June 2026

Hi Lung'anda Che'sil Chama, Thank you for taking the time to leave a review. We are thrilled to hear that Mark was so professional and completed work to a high standard. Best wishes, Miller Homes

5/5

Trustpilot

First Class Finish

After having to get the back door replaced by Miller, Danny the painter and decorator arrived. The joiners who replaced the door left a bit of a mess to fix but Danny made a first class job of finishing it. Wouldn’t even know we had an issue. Lovely chap too. Wouldn’t even take a cup of tea, just wanted to plough through it!!

Raymond · 15 June 2026 · Holbrook & Co Seaham

Agent replied · 19 June 2026

Hi Raymond, Thank you for taking the time to leave a review. We are delighted to hear that Danny completed work to a high standard. Best wishes, Miller Homes

5/5

Trustpilot

Chris and Alex went above and beyond at Millar Homes!

We had Chris and Alex from Millar Homes attend an appointment to finish off some work. When they arrived, it quickly became apparent that they had only been booked to complete the flooring finishing and silicone sealing. However, we were also meant to have other works carried out at the same time.

Angel · 14 June 2026 · Holbrook & Co Seaham

Agent replied · 19 June 2026

Hi Angel, Thank you for taking the time to leave a review. We are delighted to hear that Chris and Alex were so efficient and professional while carrying out work on your property. Best wishes, Miller Homes

5/5

Trustpilot

Me and my partner have been up to the…

Me and my partner have been up to the langley chase site today and had a great experience with Tara, we’re first time buyers and she was lovely and professional, gave us lots of information, giving us what steps to take next. Show homes were beautiful and inspirational

Steven · 14 June 2026 · Holbrook & Co Seaham

Agent replied · 19 June 2026

Hi Steven, Thank you for taking the time to leave a review. We are delighted to hear that Tara was so professional and informative during your visit to Langley Chase. We hope to welcome you back soon. Kind regards, Miller Homes

5/5

Trustpilot

Highly supportive sales staff in Derby

We have been served by a highly accommodating sales team. They kept us updated with the offers and development. We didn’t buy a new built Miller home but we ended up buying a Miller home built in 2019 ad we were sure the development will not let us down.

Mr · 14 June 2026 · Holbrook & Co Seaham

Agent replied · 19 June 2026

Hi Mr Wahid, Thank you for taking the time to leave a review. We are delighted to hear that our team were so accommodating. Best wishes, Miller Homes

5/5

Trustpilot

It was great talking to Mandy and she…

It was great talking to Mandy and she showed us around the show home. She did explain all the details well and helped us a lot, even with our silly questions as we were a first time buyer.

OM · 13 June 2026 · Holbrook & Co Seaham

Agent replied · 19 June 2026

Hi Om, Thank you for taking the time to leave a review. We are delighted to hear that Mandy was so helpful during your visit. We hope to welcome you back soon. Kind regards, Miller Homes

5/5

Trustpilot

Springbrook Gardens, Blakedown

Ellie at Springbrook Gardens in Blakedown has been great!

Stephen · 12 June 2026 · Holbrook & Co Seaham

Agent replied · 19 June 2026

Hi Stephen, Thank you for taking the time to leave a review. We are delighted to hear that Ellie, Lizzie and Tru were so helpful throughout the buying and after sales process. We hope you continue to enjoy your new Miller home. Kind regards, Miller Homes

5/5

Trustpilot

Chris & Greg are the- stop floor creeking officionados!

Chris and Greg are the "stopping creeking floors" officionados! They came with all the right tools. They fully explained what they they thought the root cause was, and how they would resolve it. Which they did without any issues and tidied up afterwards as if they had not been there - spot on

Mike · 12 June 2026 · Holbrook & Co Seaham

Agent replied · 19 June 2026

Hi Mike, Thank you for taking the time to leave a review. We are delighted to hear that Chris and Greg carried out work to a high standard. Best wishes, Miller Homes

5/5

Trustpilot

Greenacres miller homes

So we have recently started our purchasing journey with miller homes at their greenacres site in sauchie. So far our experience has been fantastic and we can’t fault Lynne and Emma in the sales office. They were absolutely amazing from making us feel welcome from the moment we stepped in the door no question was a bad question and they were always there to answer all our questions - if there was any uncertainty of the answer they would double check and get back to us straight away. We are looking forward to our next steps in the journey alongside the team being so helpful and supportive.

Kirstie · 11 June 2026 · Holbrook & Co Seaham

Agent replied · 19 June 2026

Hi Kirstie, Thank you for taking the time to leave a review. We are delighted to hear that Lynne and Emma have been so welcoming and helpful throughout the process so far. We hope you enjoy your new Miller home when the time comes. Kind regards, Miller Homes

5/5

Trustpilot

Excellent Experience

Myself and my partner recently purchased from Miller and the whole process was smooth and seamless. I think this was mainly down to the outstanding service we received. Special mention for Debbie, Lynn and Charlotte as they were absolutely brilliant. They were extremely helpful and it even felt like a friendship at the end of the process. We would recommend them to anyone as they were very pleasant and easy to get along with as well as keeping us up to date throughout the process. So again, thank you very much for you great service, we really appreciate it!

Paul · 11 June 2026 · Holbrook & Co Seaham

Agent replied · 19 June 2026

Hi Paul, Thank you for taking the time to leave a review. We are delighted to hear that Debbie, Lynn and Charlotte were so helpful throughout the buying process. We wish you lots of happy memories in your new Miller home. Kind regards, Miller Homes

5/5

Trustpilot

Snagging

Just had Colin and Mark out doing some snagging for us at Don St, Bo’ness. They were here on time both days, done excellent work and except the smell of paint in the house wouldn’t know there had been any workmen here, there was absolutely no mess! Really nice friendly guys! Thanks

Jill · 11 June 2026 · Holbrook & Co Seaham

Agent replied · 19 June 2026

Hi Jill, Thank you for taking the time to leave a review. We are thrilled to hear that Colin and Mark were so friendly and completed work to a great standard. Best wishes, Miller Homes

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Awards

Industry awards

Holbrook & Co branches are among the ESTAS 2026 winners.

ESTAS 2026: 1 Best in Postcode across one branch.

  • Best in Postcode (1)ESTAS Best in Postcode 2026

Source: The ESTAS 2026 winners, as published.

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Questions about Holbrook & Co

Which Holbrook & Co office has the most reviews?

Seaham has the most, with 2,603 reviews rated 4.8 out of 5, followed by Hartlepool with 222.

Where are the Holbrook & Co offices?

The three Holbrook & Co offices, by town:

Has Holbrook & Co won any awards?

Yes. At the ESTAS 2026 awards its branches won 1 Best in Postcode award.

Reviews may appear on more than one platform.

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