Trusted Agent profile
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★★★★★
2,974 reviews across 3 offices and 3 platforms
Holbrook & Co has three offices, in Seaham, Hartlepool and Bishop Auckland. Together they have 2,974 reviews on three platforms, rated 4.8 out of 5 overall.
540
Reviews on Google
All 3 offices
1
Reviews on Facebook
All 3 offices
2,433
Reviews on Trustpilot
All 3 offices
Holbrook & Co's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotChris and Mark were spot on
Chris and Mark were spot on. Seamless cooperation, polite, respectful and professional. 5 star service
Hi Pawel, Thank you for taking the time to leave a review. We are delighted to hear that Chris and Mark were so polite, respectful and professional. Best wishes, Miller Homes
5/5
TrustpilotChris Smith did absolutely fantastic…
Chris Smith did absolutely fantastic job very happy.
Hi Anna, Thank you for taking the time to leave a review. We are thrilled to hear that Chris completed a great job. Best wishes, Miller Homes
5/5
TrustpilotDeclan at Avon Wisp has been extremely…
Declan at Avon Wisp has been extremely helpful and communicative, making our experience clear and easy to follow every step of the way. Thanks, Will
Hi Will, Thank you for taking the time to leave a review. We are thrilled to hear that Declan has helped make the buying process a clear and easy experience. All the best, Miller Homes
5/5
TrustpilotDeclan Marshall - Avonside Wisp
Declan has been an outstanding Sales Manager throughout our home-buying journey. From our very first visit to the Avonside Wisp development, we were made to feel genuinely welcome, and the experience to date has been nothing short of exceptional.
Hi Kieran, Thank you for taking the time to leave a review. We are delighted to hear that Declan has been so welcoming and supportive throughout the buying process so far. We hope you enjoy your new Miller home when the time comes. Kind regards, Miller Homes
5/5
TrustpilotLynne and her colleague were…
Lynne and her colleague were exceptionally helpful and knowledgeable during our Sauchie visit - first class service 👏
Hi Anne, Thank you for taking the time to leave a review. We are delighted to hear that Lynne and the team were so helpful and knowledgeable during your visit. We hope to welcome you back soon. Kind regards, Miller Homes
5/5
TrustpilotWe reserved our plot in November 2025…
We reserved our plot in November 2025 and are expected to complete at the end of August this year. We also had our own house to sell. The process from start until now has been amazing. The full team at Thornly Park have been so lovely & helpful when I have pestered them with questions. They have also been very understanding when dealing with issues from our buyers. We have been kept up to date with every step and have loved the experience so far.
Hi Karen, Thank you for taking the time to leave a review. We are delighted to hear that our team at Thornly Park were so helpful and understanding. We hope you enjoy your new Miller home when the time comes. Kind regards, Miller Homes
5/5
TrustpilotEmma from the hedgerows was amazing…
Emma from the hedgerows was amazing nothing was too much trouble kept us up to date every step of the way absolutely love our new house
Hi Pamela, Thank you for taking the time to leave a review. We are delighted to hear that Emma was so helpful and kept you up-to-date throughout the buying process. We wish you lots of happy memories in your new Miller home. Kind regards, Miller Homes
5/5
TrustpilotSales team were great especially Declan…
Sales team were great especially Declan who really took the time to explain the whole process and help us with our more technical questions. If the rest of the process is like this then I will be happy
Hi Patrick, Thank you for taking the time to leave a review. We are delighted to hear that Declan was so helpful. Best wishes, Miller Homes
5/5
TrustpilotScholars Park reservation
We’ve just reserved our plot for Scholars Park in South Shields, and so far our experience has been wonderful.
Hi Auriane, Thank you for taking the time to leave a review. We are delighted to hear that Jill, Hannah, Brenda and Alex have been so supportive throughout the buying process so far. We hope you enjoy your new Miller home when the time comes. Kind regards, Miller Homes
5/5
TrustpilotFrom start to finish our move has been…
From start to finish our move has been seamless.
Hi Colin, Thank you for taking the time to leave a review. We are delighted to hear that your move has been a seamless experience. We wish you lots of happy memories in your new Miller home. Kind regards, Miller Homes
5/5
TrustpilotThe girls in the sales office can’t do…
The girls in the sales office can’t do enough to help with the stress of moving. Lynne is amazing, informative and will try her best to get you what you need. Looking forward to moving in.
Hi Herheat Gnik, Thank you for taking the time to leave a review. We are delighted to hear that Lynne was so helpful and informative during the moving process. Best wishes, Miller Homes
5/5
TrustpilotDeclan at Avonside Wisp has been so…
Declan at Avonside Wisp has been so helpful in answering all my annoying questions and helping to come up with a, solution when I left all my id in Scotland! Thank you
Hi Sam, Thank you for taking the time to leave a review. We are thrilled to hear that Declan has been so helpful. Best wishes, Miller Homes
5/5
TrustpilotGeorgina in the Sales Office was…
Georgina in the Sales Office was extremely helpful and professional. She had a great knowledge of the site and was very pleasant to deal with.
Hi Julie, Thank you for taking the time to leave a review. We are delighted to hear that Georgina was so helpful and professional during your visit. We hope to welcome you back soon. Kind regards, Miller Homes
5/5
TrustpilotSauchie…
We have moved into our miller home in Ssuchie and we are delighted with the house.
Hi Vivien, Thank you for taking the time to leave a review. We are thrilled to hear that Lynne and the team were so professional and friendly during the buying process. We wish you lots of happy memories in your new Miller home. Kind regards, Miller Homes
5/5
TrustpilotAnusan
We have reserved a property with Anusan at Woolmer Green. He was wonderful in the process of telling me how the process works. He has helped us with finding the best plot with the needs we were looking for.
Hi Thomas, Thank you for taking the time to leave a review. We are delighted to hear that Anusan was so helpful during the buying process. We hope you enjoy your new Miller home when the time comes. Kind regards, Miller Homes
5/5
Trustpilotorchard View
I had visited orchard view in Woolmer green. The Gentleman that worked there was brilliant. He helped me understand what schemes they have available to help sell my house. The customer service we received was the best. Will keep in touch with the gentleman.
5/5
TrustpilotAnusan has been very professional and…
Anusan has been very professional and helpful as this is our first time purchasing a new build. He has made the whole process so far much easier and we are very grateful.
Hi Mr and Mrs Hills, Thank you for taking the time to leave a review. We are delighted to hear that Anusan was so professional and helpful throughout the buying process. We wish you lots of happy memories in your new Miller home. Kind regards, Miller Homes
5/5
TrustpilotCaroline and Sophie from Thornly Park…
Caroline and Sophie from Thornly Park Sales were amazing. They went above and beyond to make sure we were supported through each step of purchasing our house with miller homes.
5/5
TrustpilotThere's No Place Like Home
We have just moved into our new Miller Home at The Hedgerows in Cambuslang, Emma on the sales team is an absolute credit to Miller, we have had a fantastic purchasing journey with Emma, she made us felt valued and always answered did her best for us, I highly recommend 👌🏻
Hi Diane, Thank you for taking the time to leave a review. We are thrilled to hear that Emma was so helpful throughout the buying process. We hope you enjoy your new Miller home when the time comes. Kind regards, Miller Homes
5/5
TrustpilotCame back into see Declan at the…
Came back into see Declan at the Avonside wisp sales office as we are in a better position to start looking at new houses, great communication in keeping us updated with releases and how everything is getting on on-site. Unfortunately for what we need it is still a bit out our price bracket but would highly recommended to anyone looking in the area
Hi DP, Thank you for taking the time to leave a review. We are delighted to hear that Declan was so helpful during your visits to Avonside Wisp. We wish you all the best with your search for a new home. Kind regards, Miller Homes
5/5
TrustpilotFantastic experience at Meadowbrook Chase
I recently purchased my new home at Meadowbrook Chase and had a fantastic experience throughout the entire process. From reservation to completion, the team was incredibly supportive and kept me well-informed at every stage. I’d like to give a special mention to Sarah, Alice, and Tyler, who were always on hand to answer my questions and make the journey feel seamless. The communication was excellent, and the support provided, from the My Miller Home app to the clear guidance on next steps, made buying my first home a truly positive adventure. Highly recommended!
5/5
TrustpilotHad a meeting with Kelly
Had a meeting with Kelly, who walked us through the entire process as FTB with little knowledge and was incredibly generous with her time, advice and any questions we had.
5/5
TrustpilotSnagging
Chris and Alex came to attend to some outstanding snagging issues. Polite and friendly. Explained what they were doing and also attended to a smaller job which they didnt have to. Thankyou.
5/5
TrustpilotHad the pleasure of having a repair…
Had the pleasure of having a repair from Darrell Hardcastle a few weeks ago. He was extremely polite, neat and tidy (plus did an excellent repair). A real credit to millers.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Holbrook & Co branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
Source: The ESTAS 2026 winners, as published.
Send Holbrook & Co a message.
Seaham has the most, with 2,606 reviews rated 4.8 out of 5, followed by Hartlepool with 222.
The three Holbrook & Co offices, by town:
Yes. At the ESTAS 2026 awards its branches won 1 Best in Postcode award.
