Trusted Agent profile
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★★★★★
2,971 reviews across 3 offices and 3 platforms
Holbrook & Co has three offices, in Seaham, Hartlepool and Bishop Auckland. Together they have 2,971 reviews on three platforms, rated 4.8 out of 5 overall.
540
Reviews on Google
All 3 offices
1
Reviews on Facebook
All 3 offices
2,430
Reviews on Trustpilot
All 3 offices
Holbrook & Co's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotLynne and Emma have been excellent in…
Lynne and Emma have been excellent in helping with the process of buying our miller home.
Hi Ross, Thank you for taking the time to leave a review. We are thrilled to hear that Lynne and Emma were so helpful during the buying process. Best wishes, Miller Homes
5/5
TrustpilotWould recommend!
Delighted with our new Miller home (Hedgerows)! The finish and attention to detail was excellent, and Emma was always available to answer questions and guide us through the purchase. Everything went through without any stress, and the incentives were a real bonus!
5/5
TrustpilotChris & Greg are a huge asset to…
Chris & Greg are a huge asset to Miller, I have met these a few times now. Both actually want you help you and sort your problem out, both are friendly, polite, positive and very helpful.
Hi, Thank you for taking the time to leave a review. We are delighted to hear that Chris and Greg were so friendly, polite and helpful. Best wishes, Miller Homes
5/5
TrustpilotWe’ve recently reserved a new home at…
We’ve recently reserved a new home at Blakeney Green, and so far the experience has been fantastic.
Hi Laura, Thank you for taking the time to leave a review. We are delighted to hear that Pam was so helpful, approachable and knowledgeable throughout the buying process. We hope you enjoy your new Miller home when the time comes. Kind regards, Miller Homes
1/5
TrustpilotDangerous workmanship
We have lived in our property for a number of years and have recently had our kitchen renovated. Upon having this
Hi Katie, Thank you for taking the time to leave a review. Please get in touch at contact@miller.co.uk with details of your address and the development you live on so we can look into this matter further for you. Best wishes Miller Homes
5/5
TrustpilotSimon came round and did a few jobs for…
Simon came round and did a few jobs for us today, we had the bath re-sealed, grout fixing, kitchen sealed and window sill sanded and painted. He was amazing, very polite and attention to detail fantastic. Thankyou so much Simon
Hi Abi, Thank you for taking the time to leave a review. We are delighted to hear that Simon carried out work to a great standard. All the best, Miller Homes
5/5
TrustpilotMinde
Minde - was great. On time and efficient. Did a really good job
Hi Iain, Thank you for taking the time to leave a review. We are delighted to hear that Minde completed work to a great standard. Best wishes, Miller Homes
5/5
TrustpilotGreat customer service
My wife and I bought a Miller home in West Sussex a year ago now and are really pleased.
Hi Adrian, Thank you for taking the time to leave a review. We are thrilled to hear that Lucy and Jake were so friendly, knowledgeable and professional during the after sales process. We hope you continue to enjoy your Miller home. Kind regards, Miller Homes
1/5
TrustpilotAppalling customer services
Appalling customer services. Left voice mail and sent several emails but no call back at all. Issues raised for nearly 2 years and still outstanding. Every update you get will be with contractors but never received a call from their contractors to look into issue. Escalations are non existent as even though you escalate there’s no progress
Hi Joey, Thank you for taking the time to leave a review and we are sorry to hear that you have been disappointed with your experience. Please get in touch at contact@miller.co.uk with details of your address and the development you live on so we can look into this matter further for you. Best wishes Miller Homes
5/5
TrustpilotAlex B and Chris S have been…
Alex B and Chris S have been incredible, very helpful and knowledgeable. Quick tidy job - couldn’t recommend enough!
Hi Lauren, Thank you for taking the time to leave a review. We are delighted to hear that Alex and Chris were so helpful and knowledgeable while carrying out work. Best wishes, Miller Homes
5/5
TrustpilotAlison and Jackie are amazing
Alison and Jackie at Portside village. Were super accommodating! Really pleased they showed me the Portwood and that's what I'll be buying!
Hi Miss Naomi Mckinlay, Thank you for taking the time to leave a review. We are thrilled to hear that Alison and Jackie were so accommodating. Best wishes, Miller Homes
5/5
TrustpilotReally helpful friendly staff
Hi Anna, Thank you for taking the time to leave a review. We are thrilled to hear that our team were so helpful. Kind regards, Miller Homes
5/5
TrustpilotSales superstars
We recently looked into buying at Poppy Gardens, and we cannot praise Jayne in the sales office enough. She was our main point of contact throughout the entire process, and her dedication was absolutely incredible.
Hi David, Thank you for taking the time to leave a review. We are delighted to hear that Jayne and Hillary were so professional, supportive and made this process a stress-free experience. Best wishes, Miller Homes
5/5
TrustpilotGreat customer service
Pamela was really helpful when we visited the Blakeney Green site today in search of our new home. She couldn’t do enough for us and gave us all the information we needed.
Hi Aidan, Thank you for taking the time to leave a review. We are thrilled to hear that Pamela was so helpful during your visit to Blakeney Green. We hope to welcome you back soon. Kind regards, Miller Homes
5/5
TrustpilotVisited Blakeney Green today
Visited Blakeney Green today, as myself and my partner are interested in buying on this Site. Pamela was extremely helpful and informative and has given us all the relevant information we require to make the decision of what house we are going to pick. Amazing customer service, would highly recommend to other couples looking to buy on this site.
Hi Bethany, Thank you for taking the time to leave a review. We are delighted to hear that Pamela was so helpful and informative during your visit to Blakeney Green. All the best, Miller Homes
1/5
TrustpilotTravelled a considerable distance for a…
Travelled a considerable distance for a scheduled viewing and unfortunately left very disappointed. The appointment felt unprepared, with little guidance, explanation, or effort made to properly present the development or properties available. I was largely left to direct the conversation myself and did not feel welcomed or valued as a prospective buyer.
Hi Gupreet, Thank you for taking the time to leave a review and we are sorry to hear that you were disappointed with your experience. Please get in touch at contact@miller.co.uk with details of the development you visited so we can look into this matter further for you. Best wishes Miller Homes
5/5
TrustpilotVisited chapel Garth today to view a…
Visited chapel Garth today to view a possible new home with my son, could not praise Pamala enough for her attention to detail the information she gave and advice, I’m fairly certain my son and partner are now settled on their first house together
Hi Eric, Thank you for taking the time to leave a review. We are delighted to hear that Pamala was so helpful during your visit. Best wishes, Miller Homes
4/5
TrustpilotMy partner and I have just reserved our second home
My partner and I have just reserved our second home with miller homes in Telford at Earl’s grange. Met Claire and Emily sales managers at the office. Both were really nice and went through with us smoothly. Can’t wait for the house to finish.
Hi Mina, Thank you for taking the time to leave a review. We are thrilled to hear that Claire and Emily were so helpful and made the buying process a smooth experience. Best wishes, Miller Homes
5/5
TrustpilotFrom the moment I walked through the…
From the moment I walked through the sales office door at Fellside gardens the staff could not have been nicer. Debby has gone above and beyond to help with my
Hi Ray, Thank you for taking the time to leave a review. We are thrilled to hear that Debby, Gareth and Henry were so professional and helpful during the buying and after sales process. We hope you continue to enjoy your new Miller home. Kind regards, Miller Homes
5/5
TrustpilotGreat customer service from Poppy…
Great customer service from Poppy Gardens Catterick Garrison staff Jayne and Hilary so far at our reservations meeting, clear and concise with all the information they have provided with buying our first home.
Hi Keeley, Thank you for taking the time to leave a review. We are delighted to hear that Jayne and Hilary have been so helpful throughout the process so far. We hope you enjoy your new Miller home when the time comes. Kind regards, Miller Homes
1/5
TrustpilotThey are useless at customer service at their centre
Wow, tell you what, pre sales amazing, site guys amazing, customer services, deplorable, we have issues that are reported and they don’t have a clue. Example:
Hi, Thank you for taking the time to leave a review. We take all reviews seriously and we are sorry to hear you have been disappointed with your experience. So that we can look into this issue for you, please get in touch at contact@miller.co.uk, with your address and the name of the development you live on. Kind regards, Miller Homes
5/5
TrustpilotExcellent work, professional work ethics
Chris Smith came out to our house to fix a few minor issues for us.
Hi M. Benson, Thank you for taking the time to leave a review. We are delighted to hear that Chris was so professional, clean and efficient while completing work on your property. Best wishes, Miller Homes
5/5
TrustpilotGood builders
Good builders. We live in one of their new builds.
Hi Scotty, Thank you for taking the time to leave a review. We hope you continue to enjoy your Miller home. Kind regards, Miller Homes
5/5
TrustpilotThank you excellent service
Thank you to Darren for arranging for the shrinkage in my new Home to be dealt with. I had two lovely visits from Harry and I had to write a review as he has done an excellent job, very professional and friendly and did above and beyond what I expected so thank you again . Sammy wright
Hi Sammy, Thank you for taking the time to leave a review. We are delighted to hear that Darren and Harry were so professional and friendly while carrying out work. Best wishes, Miller Homes
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Holbrook & Co branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
Source: The ESTAS 2026 winners, as published.
Send Holbrook & Co a message.
Seaham has the most, with 2,603 reviews rated 4.8 out of 5, followed by Hartlepool with 222.
The three Holbrook & Co offices, by town:
Yes. At the ESTAS 2026 awards its branches won 1 Best in Postcode award.
