Trusted Agent profile
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★★★★★
2,972 reviews across 3 offices and 3 platforms
Holbrook & Co has three offices, in Seaham, Hartlepool and Bishop Auckland. Together they have 2,972 reviews on three platforms, rated 4.8 out of 5 overall.
540
Reviews on Google
All 3 offices
1
Reviews on Facebook
All 3 offices
2,431
Reviews on Trustpilot
All 3 offices
Send Holbrook & Co a message.
Holbrook & Co's three offices, most reviewed first. Each has its own page.
Holbrook & Co branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotMark T and Alex B did a great job with…
Mark T and Alex B did a great job with great communication
Hi Alfie, Thank you for taking the time to leave a review. We are thrilled to hear that Mark and Alex carried out a great job. All the best, Miller Homes
5/5
TrustpilotHad engineer turn up today called…
Had engineer turn up today called Harry, very pleasant man to deal with professional approach and professional finish, highly recomendable man who knows his job
Hi Darren, Thank you for taking the time to leave a review. We are thrilled to hear that Harry was so professional and carried out work to a high standard. Best wishes, Miller Homes
5/5
TrustpilotMark and Alex top lads
Had mark and Alex out today to do some repairs, which were really friendly polite lads, nothing was too much trouble, fantastic service all round
Hi Holi, Thank you for taking the time to leave a review. We are delighted to hear that Mark and Alex were so friendly, polite and provided fantastic customer service. Best wishes, Miller Homes
5/5
TrustpilotCraig the technician was absolutely…
Craig the technician was absolutely outstanding. From start to finish, he provided the best service I’ve ever experienced. He arrived exactly on time, was incredibly polite, friendly, and professional throughout, and immediately put me at ease.
Hi Alishia, Thank you for taking the time to leave a review. We are thrilled to hear that Craig was so polite, knowledgeable and provided excellent customer service. All the best, Miller Homes
5/5
TrustpilotMark Taylor and Harry have been kind…
Mark Taylor and Harry have been kind friendly very professional , cleaned everything up after themselves , pleased with all the work they have done
Hi Erica, Thank you for taking the time to leave a review. We are delighted to hear that Mark and Harry were so kind, friendly and professional. Best wishes, Miller Homes
5/5
GoogleSince taking over my account ERFAN has been absolutely excellent. So efficient, so willing and helpful. I can't thank him enough for the assistance he has given.
5/5
TrustpilotMark Taylor and Chris smith
Mark and Chris were in the area, and my front door wouldn't lock, they came and sorted it, nothing was too much trouble 2 great guys,
Hi Julie, Thank you for taking the time to leave a review. We are thrilled to hear that Mark and Chris carried out great repair work. Best wishes, Miller Homes
5/5
TrustpilotJake The technician came around to fix…
Jake The technician came around to fix a leaky bay window.
Hi Mark, Thank you for taking the time to leave a review. We are thrilled to hear that Jake was so helpful and carried out work to a high standard. All the best, Miller Homes
5/5
TrustpilotExcellent work!
Excellent work by Chris, Alex and Mark. Great customer service too. A pleasure having them round resolving my issue.
Hi Thomas, Thank you for taking the time to leave a review. We are thrilled to hear that Chris, Alex and Mark provided great customer service. Best wishes, Miller Homes
5/5
Trustpilotat 2 year deadline Evergreen Kilmaurs
Nearly at 2 year deadline Evergreen Development Kilmaurs- ensuite leak from cistern donut .
Hi David, Thank you for taking the time to leave a review. We are delighted to hear that Sharon, Robert and David were so helpful and carried out repair work to a great standard. Best wishes, Miller Homes
5/5
TrustpilotChris and Minde are very professional…
Chris and Minde are very professional and helpful. Job well done. Thank you
Hi Herbert A Caxton-Martins, Thank you for taking the time to leave a review. We are delighted to hear that Chris and Minde were so professional and helpful. All the best, Miller Homes
5/5
TrustpilotMinde and Mark Taylor replaced my…
Minde and Mark Taylor replaced my window today and were absolutely fab and friendly, they did an amazing job! Super pleased
Hi Jacob, Thank you for taking the time to leave a review. We are delighted to hear that Minde and Mark were so friendly and carried out great work. Best wishes, Miller Homes
5/5
TrustpilotEast Mids Craig Technician
East Mids: Craig Techncian attended today to fix a loose tile in the shower. From the get go Craig was friendly, approachable and respectful. He talked us through the process of the remedial work and the finish was 10/10. Craig is an absolutely credit to the company and deserves the recognition for all his hard work.
Hi Mia, Thank you for taking the time to leave a review. We are delighted to hear that Craig was so friendly, professional and respectful while carrying out work on your property. Best wishes, Miller Homes
5/5
TrustpilotChris Smith came over to look at our…
Chris Smith came over to look at our faulty door lock and ended up helping with the other issues we had as well. Extremely helpful and friendly!
Hi Olivia, Thank you for taking the time to leave a review. We are delighted to hear that Chris was so helpful and friendly while carrying out work. Best wishes, Miller Homes
5/5
TrustpilotExcellent experience
Mark Taylor has been today. Fabulous job. Gone above and beyond. Very polite and knowledgeable. Highly recommended.
Hi Kiri, Thank you for taking the time to leave a review. We are delighted to hear that Mark was so polite, knowledgeable and went above and beyond to help. Best wishes, Miller Homes
5/5
TrustpilotRemedial Works
Darren H visited my house to do some remedial works - he was friendly, hard working and trustworthy! Thanks again Darren.
Hi Ben, Thank you for taking the time to leave a review. We are delighted to hear that Darren was so friendly, hard working and trustworthy. Best wishes, Miller Homes
5/5
TrustpilotChris Smith
Chris Smith came on time. He was very friendly from the start!! He explained what he would do and managed our expectations with positively! He also took in some minor other tasks and finished theses of yo a high standard too! A nice, friendly man, who is an asset to the Miller team. A 5 star rating and I would recommend him to anyone....
Hi SG family Leeds, Thank you for taking the time to leave a review. We are delighted to hear that Chris was so friendly and carried out work to a high standard. All the best, Miller Homes
1/5
Trustpilot⭐☆☆☆☆ Disappointing aftercare and customer service
Hello, Thank you for taking the time to leave a review and we are sorry to hear that you have been disappointed with your experience. Please get in touch at contact@miller.co.uk with details of your address and the development you live on so we can look into the issues raised further for you. Best wishes Miller Homes
5/5
TrustpilotGreg was very good and friendly
Hi Ebby, Thank you for taking the time to leave a review. We are delighted to hear that Greg was so friendly and helpful. Best wishes, Miller Homes
5/5
TrustpilotHome Visit
Just wanted to leave a review for Christopher Smith and Plumber Josh as they were very friendly during the visit, very knowledgeable and got the job done in a timely manner. We’re great with explaining what was wrong and the best way to rectify.
Hi Matthew, Thank you for taking the time to leave a review. We are thrilled to hear that Christopher and Josh were so friendly and knowledgeable while carrying out work on your property. Best wishes, Miller Homes
4/5
TrustpilotDarrell hardcastle
Darrell hardcastle, amazing work ethic. Did everything and more when coming round to sort a few problems out in my new build
Hi Chelsea, Thank you for taking the time to leave a review. We are delighted to hear that Darrell carried out great work. Best wishes, Miller Homes
5/5
TrustpilotSue over at a Mill Chase park has been…
Sue over at a Mill Chase park has been brilliant with us. Above and beyond in all areqs. Thank you!!
Hi Daniel, Thank you for taking the time to leave a review. We are delighted to hear that Sue went above and beyond to help you throughout the process. Best wishes, Miller Homes
5/5
TrustpilotGreat people showed us what we needed…
Great people showed us what we needed to know and more
Hi Alan, Thank you for taking the time to leave a review. We are delighted to hear that our team were so helpful. Best wishes, Miller Homes
5/5
TrustpilotKitchen plinth replacement
Craig the technician came to replace our kitchen plinth at Bonington Grange, Gedling, he was so friendly, polite and very helpful, he did a brilliant job and an absolute credit to your company.
Hi Sally, Thank you for taking the time to leave a review. We are delighted to hear that Craig was so friendly, polite and helpful while carrying out work. Best wishes, Miller Homes
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Seaham has the most, with 2,604 reviews rated 4.8 out of 5, followed by Hartlepool with 222.
The three Holbrook & Co offices, by town:
Yes. At the ESTAS 2026 awards its branches won 1 Best in Postcode award.
Send Holbrook & Co a message.
