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Holbrook & Co estate agents in Seaham, Hartlepool and Bishop Auckland

4.8

★★★★★ Excellent

2,974 reviews across 3 offices and 3 platforms

holbrookandco.co.uk

Holbrook & Co has three offices, in Seaham, Hartlepool and Bishop Auckland. Together they have 2,974 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.7 / 5

540

Reviews on Google

All 3 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 3 offices

Trustpilot logo

2,433

Reviews on Trustpilot

All 3 offices

Our offices

Holbrook & Co's three offices, most reviewed first. Each has its own page.

Latest reviews from every Holbrook & Co office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

It's been great to move into our new…

It's been great to move into our new Miller Home and the support we've received from Customer Service (particularly Hannah Lamb) has been excellent! Snagging issues have been resolved efficiently and we've been kept in the loop with all developments.

Holly · 5 April 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hi Holly, Thank you for taking the time to leave a review. We are delighted to hear that you had such a positive experience and it's great to know that Hannah was so helpful. We wish you all the best with your new home. Kind regards, Miller Homes

5/5

Trustpilot

Very friendly and helpful

Vicky · 4 April 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hi Vicky, Thank you for taking the time to leave a review. We are delighted to hear that you had such a positive experience with our team. We wish you all the best with your search for a new home. Kind regards, Miller Homes

5/5

Google

I am a not-for-profit landlord with a single affordable rent property. I recently had a negative tenant experience which scared the bejesus out of me. I explained this to Jodi and she sent Liam out to assess the property and the … More

Chris · 4 April 2024 · Holbrook & Co Bishop Auckland

5/5

Google

Our house is currently up for sale with Holbrook & Co and I cannot be happier with the service we have received from the very start. Liam is very helpful and always is quick at replying to answer any of my burning questions. Liam and the full team at Holbrook's are great in what they do and I have all the faith in them to help me find a buyer for my lovely home. Thank you again to everyone at Holbrooks & Co for making this such an easy process :)

Lauren · 4 April 2024 · Holbrook & Co Bishop Auckland

5/5

Trustpilot

Great job done

Chris turned up on time and was very professional and polite. He has worked through the list of jobs and cleaned up as he went along. He has done a first class job. I wouldn’t hesitate recommending him to others.

Mrs · 3 April 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hi Mrs Winn, Thank you for taking the time to leave a review. We are delighted to hear that you had such a positive experience and it's great to know that Chris was so helpful. We wish you all the best with your new home. Kind regards, Miller Homes

5/5

Trustpilot

Great work and top bloke

We had a leak and a lot of plaster damage, but Mark Taylor did a great job plastering and painting to get it back to how it was, plus he was helpful with advice and tips about keeping it perfect. Very pleased.

Anthony · 3 April 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hi Anthony, Thank you for taking the time to leave a review. We are delighted to hear that you had such a positive experience and it's great to know that Mark was so helpful. We wish you all the best with your new home. Kind regards, Miller Homes

5/5

Trustpilot

Winton Tranent

I had previously posted a review, however I am having to do another.Iain & Paula were absolutely fantastic during my visit to Winton View.Highly recommend a visit if you are looking for a new build in the Tranent area.

Lisa · 2 April 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hi Lisa, Thank you for taking the time to leave a review. We are delighted to hear that you had such a positive experience when visiting our Winton View development. It is great to know that Iain and Paula were so helpful and knowledgeable. We wish you all the best with your search for a new home. Kind regards, Miller Homes

5/5

Trustpilot

HIGHSTONE HALL HAMILTON

We enjoyed our visit to this site and feel that we really have to mention the Sales Adviser, Helen. A wonderful, welcoming smile and extremely knowledgeable lady who took the time with us to cover our questions and show us around the property with expertise. Early days in our search for a new home but Helen gave us something to seriously consider when we make our decision.

Cathy · 1 April 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hi Cathy, Thank you for taking the time to leave a review. We are delighted to hear that you had such a positive experience when visiting our Highstonehall development. It is great to know that Helen was so helpful and knowledgeable. We wish you all the best with your search for a new home. Kind regards, Miller Homes

5/5

Trustpilot

Would like to thank Debbie and…

Would like to thank Debbie and Annabelle at the estate in Halewood. Despite just wandering in and not having an appointment booked, we were seen to right away and were treated so nicely. They both took the time to give us all details we asked for, and were incredibly informative from start to finish!

Pi · 1 April 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hi Pi, Thank you for taking the time to leave a review. We are delighted to hear that you had such a positive experience when visiting our Wilbury Park development. It is great to know that Debbie and Annabelle were so helpful and knowledgeable. We wish you all the best with your search for a new home. Kind regards, Miller Homes

5/5

Trustpilot

Gareth at Trinity Green

Gareth at trinity green has been so helpful with my queries over the last few days. He was very welcoming and friendly on my first visit to the sales office. He really gave the impression that nothing was to much trouble and even though he was working a bank holiday he made me feel like he had all the time in the world for me and my many questions. Thank you Gareth!

Zara · 1 April 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hi Zara, Thank you for taking the time to leave a review. We are delighted to hear that you had such a positive experience when visiting our Trinity Green development. It is great to know that Gareth was so helpful and knowledgeable. We wish you all the best with your search for a new home. Kind regards, Miller Homes

5/5

Trustpilot

Bought in Tranent

Iain in sales was fantastic. Ewan and David for the few things to fix were always on hand.

Anonymous · 31 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello, Thank you for taking the time to leave a review. We are delighted to hear that you had such a positive experience when visiting our Winton View development. It is great to know that Ewan and David were so helpful and knowledgeable. We wish you all the best with your new home. Kind regards, Miller Homes

5/5

Trustpilot

Oakwood Grange

Currently awaiting our new property on Oakwood Grange to be finished but Sue and Hannah have made the process so far a breeze.Always happy to help and ready to answer any questions.

Steve · 31 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hi Steve, Thank you for taking the time to leave a review. We are delighted to hear that you had such a positive experience when visiting our Oakwood Grange development. It is great to know that Sue and Hannah were so helpful and knowledgeable. We wish you all the best with your new home. Kind regards, Miller Homes

5/5

Trustpilot

In hope…

I don’t normally comment on sites like this but on this occasion I had to. Lauren and Belinda at Bonnington Grange have done all they can to accommodate me and my partner as we continue our search for our first home. Fingers crossed we can make it happen.

Philip · 31 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hi Philip, Thank you for taking the time to leave a review. We are delighted to hear that you had such a positive experience when visiting our Bonington Grange development. It is great to know that Lauren and Belinda were so helpful and knowledgeable. We wish you all the best with your search for a new home. Kind regards, Miller Homes

5/5

Trustpilot

Beckside manor

Spoke to Hilary and Carl at beckside manor and looked around the show home was given some great choices of house types for what we can afford both sales advisors where very informative, attentive and over all very helpful

Beth · 31 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hi Beth, Thank you for taking the time to leave a review. We are delighted to hear that you had such a positive experience when visiting our Beckside Manor development. It is great to know that Hilary and Carl were so helpful and knowledgeable. We wish you all the best with your search for a new home. Kind regards, Miller Homes

5/5

Trustpilot

Called in to Beckside Manor spoke to a…

Called in to Beckside Manor spoke to a lovely lady who was very helpful. Unfortunately there was nothing ready in time for me. But Hilary suggested other sites that may be able to help.

Liam · 31 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hi Liam, Thank you for taking the time to leave a review. We are delighted to hear that you had such a positive experience when visiting our Beckside Manor development. It is great to know that Hilary was so helpful and knowledgeable. We wish you all the best with your search for a new home. Kind regards, Miller Homes

5/5

Trustpilot

5* service. Definitely recommend to anyone thinking of buying

We bought a new build home in Callerton. It was a cancelled order so time was not in our favour. We bought the home through Sue in the sales office who showed us the show home which was the same model.She had excellent knowledge of the house and the buying process and we couldn’t be happier with the service we received

Consumer · 31 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello, Thank you for taking the time to leave a review. We are delighted to hear that you had such a positive experience when visiting our Stephenson Meadows development. It is great to know that Sue was so helpful and knowledgeable. We wish you all the best with your new home. Kind regards, Miller Homes

5/5

Trustpilot

You’re very easy process made better with an excellent salesperson

We bought a new home at Callerton through Sue in the sales office. The process from start to finish was stress free and very easy to go through. Sue was very informative and was just all round excellent to deal with and I would definitely recommend her and Miller to anybody looking at buying a new home

Paul · 31 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hi Paul, Thank you for taking the time to leave a review. We are delighted to hear that you had such a positive experience when visiting our Stephenson Meadows development. It is great to know that Sue was so helpful and knowledgeable. We wish you all the best with your new home. Kind regards, Miller Homes

5/5

Trustpilot

Visited the Oakwood grange site this…

Visited the Oakwood grange site this weekend to view the show home for another development , we met Hannah and sue who were both extremely helpful and knowledgeable. Thanks for your help ladies!

Alannah · 31 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hi Alannah, Thank you for taking the time to leave a review. We are delighted to hear that you had such a positive experience when visiting our Oakwood Grange development. It is great to know that Hannah and Sue were so helpful and knowledgeable. We wish you all the best with your search for a new home. Kind regards, Miller Homes

5/5

Trustpilot

Very happy customers thank you

Initial enquiry - pleasant staff and service in the sales office. Discussed options and viewed property decided on what we wanted the process was great, again the staff were very helpful and efficient throughout. General process during purchasing stages very good customer service provided and very satisfied. Picking options : great service and very knowledgeable and helpful making things smooth and efficient. Purchased property - snagging and general checks done a few things flagged and miller homes were proactive they done as much as they could for us, Once moved in a few snagging areas still required however a lot is minimal and we are due an after sales visit which everything will be discussed and done then. Overall very happy customers and property standard is top quality and we very happy with the purchase. Thank you to everyone at miller homes.

Consumer · 31 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello, Thank you for taking the time to leave a review. We are delighted to hear that you had such a positive experience and it's great to know you found our team so helpful and knowledgeable. We wish you all the best with your new home. Kind regards, Miller Homes

5/5

Trustpilot

Beckside Manor

I Visited Beckside Manor this weekend I Was surprised the sales office and show home were open over the Easter weekend. The sales advisor Hilary was very helpful explaining everything about the site and telling us about the different house types that are available. Not looking to buy just yet but will definitely call back in when we are.

Betna · 31 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Betna, Thank you for taking the time to leave a review. We are delighted to hear that you had such a positive experience when visiting our Beckside Manor development. It is great to know that Hilary was so helpful and knowledgeable. We wish you all the best with your search for a new home. Kind regards, Miller Homes

5/5

Trustpilot

Quorn, great service

Quorn, orchard park Dustmoor drive. Leanne. 5 star service with a smile. Helped over and above even on her day off. We are in and happy ! I would recommend to anyone, quality homes and 2 year perfect after service:)Thanks Simon and Joanne Hodson

Simon · 30 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hi Simon and Joanne, Thank you for taking the time to leave a review. We are delighted to hear that you had such a positive experience when visiting our Orchard Park development. It is great to know that Leanne was so helpful. We wish you all the best with your new home. Kind regards, Miller Homes

5/5

Trustpilot

Willows Edge Ryton

Willows Edge Ryton - I was very impressed by the salesman Steven today, he was great! Very helpful and professional!

Lucy · 30 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hi Lucy, Thank you for taking the time to leave a review. We are delighted to hear that you had such a positive experience when visiting our Willows Edge development. It is great to know that Steven was so helpful and knowledgeable. We wish you all the best with your search for a new home. Kind regards, Miller Homes

5/5

Trustpilot

5 star service

Fantastic service from Gail and Megan on helping us buy our dream home, Couldn't be happier!

Liamm · 30 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hi Liamm, Thank you for taking the time to leave a review. We are delighted to hear that you had such a positive experience when visiting our Carberry Grange development. It is great to know that Gail and Megan were so helpful and knowledgeable. We wish you all the best with your new home. Kind regards, Miller Homes

5/5

Trustpilot

Only partially through our buying…

Only partially through our buying experience and so far so good. Our Sales Manager Donna has been lovely and very helpful answering our questions and keeping us informed.

Alan · 30 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hi Alan, Thank you for taking the time to leave a review. We are delighted to hear that you had such a positive experience when visiting our one of our developments. It is great to know that Donna was so helpful and knowledgeable. We wish you all the best with your new home. Kind regards, Miller Homes

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Awards

Industry awards

Holbrook & Co branches are among the ESTAS 2026 winners.

ESTAS 2026: 1 Best in Postcode across one branch.

  • Best in Postcode (1)ESTAS Best in Postcode 2026

Source: The ESTAS 2026 winners, as published.

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Questions about Holbrook & Co

Which Holbrook & Co office has the most reviews?

Seaham has the most, with 2,606 reviews rated 4.8 out of 5, followed by Hartlepool with 222.

Where are the Holbrook & Co offices?

The three Holbrook & Co offices, by town:

Has Holbrook & Co won any awards?

Yes. At the ESTAS 2026 awards its branches won 1 Best in Postcode award.

Reviews may appear on more than one platform.

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