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Holbrook & Co estate agents in Seaham, Hartlepool and Bishop Auckland

4.8

★★★★★ Excellent

2,974 reviews across 3 offices and 3 platforms

holbrookandco.co.uk

Holbrook & Co has three offices, in Seaham, Hartlepool and Bishop Auckland. Together they have 2,974 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.7 / 5

540

Reviews on Google

All 3 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 3 offices

Trustpilot logo

2,433

Reviews on Trustpilot

All 3 offices

Our offices

Holbrook & Co's three offices, most reviewed first. Each has its own page.

Latest reviews from every Holbrook & Co office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Great customer service

Received wonderful customer service from Lauren and Belinda. They have made buying our first home a smooth process and are keeping us updated on our new build being built, answering all our questions every step of the way. They are always happy to help and have made this a great experience!

Rebecca · 24 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hi Rebecca, Thank you for taking the time to leave a review. We are thrilled to hear that Belinda and Lauren made your first time buying a home a smooth process. We wish you lots of happy memories in your first home. Kind regards, Miller Homes

5/5

Trustpilot

Beautiful houses, lovely experience

I had such a lovely experience viewing at Jackton Gardens in East Kilbride. Eleanor was so nice and really knows her stuff. There was no hard sale and I felt no pressure at all, unlike some other developments I’ve visited in the past. Would recommend!

Ashley · 24 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hi Ashley, Thank you for taking the time to leave a review. We are so glad to hear that Eleanor ensured you had such a positive experience when visiting our Jackton Gardens development. We wish you all the best with your search for a new home. Kind regards, Miller homes

5/5

Trustpilot

Having visited Willows Edge Ryton I was…

Having visited Willows Edge Ryton I was very impressed by the salesman Steven, he was professional , patient and extremely knowledgeable, I left the site feeling very confident I had all the information I needed and didn’t feel pressured at all. Steven was able to answer all of my questions and I was impressed by the quality of the houses he showed me.

Di · 23 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Di, Thank you for taking the time to leave a review. We are thrilled to hear that Steven was so professional, patient and knowledgeable during your visit to our Willows Edge development. We wish you all the best with your search for a new home. Kind regards, Miller Homes

5/5

Trustpilot

Great experience

Great experience Went to Victoria Wynd to get a better idea of the house which we found online. Amazing service answered all our questions and we are in love with the house. Definitely wanna move into one of them by next year hopefully

Stefanie · 23 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Stefanie, Thank you for taking the time to leave a review. We are thrilled to hear that you had such a positive experience during your visit to our Victoria Wynd development. We wish you all the best with your search for a new home. Kind regards, Miller Homes

5/5

Trustpilot

In the process of purchasing a Miller…

In the process of purchasing a Miller house at Minerva Heights Chichester. The support both David and Kat have given me has been great. Very responsive nothing is too much trouble... huge thanks to them both

Clair · 23 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Clair, Thank you for taking the time to leave a review. We are thrilled to hear that David and Kat have been so supportive throughout your experience buying a new home on our Minerva Heights development. We wish you all the best with the rest of your journey. Kind regards, Miller Homes

5/5

Trustpilot

Boorley Park staff are most welcoming

Rob and Ellie at Boorley Park were extremely welcoming and helpful, happily answering our many questions . Nothing was too much trouble and I am hopeful that I will be able to purchase a Miller home, having been shown a home which is exactly what I am looking for.

Charlotte · 23 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Charlotte, Thank you for taking the time to leave a review. We are thrilled to hear that Rob and Ellie from our Boorley Gardens development have been so welcoming and helpful when answering your questions. We wish you all the best with your search for a new home. Kind regards, Miller Homes

5/5

Trustpilot

Great experience

The lovely Catherine on site was very helpful today

Jack · 23 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Jack, Thank you for taking the time to leave a review. We are delighted to hear that Catherine was so helpful during your experience. Kind regards, Miller Homes

5/5

Trustpilot

First class service

First class service from the team at Hackwood park. From the outset the whole process was made so easy. Communication was excellent through each stage and just a brilliant service overall. Huge thanks to Liz Caroline and Ady for making sure everything was completed in order and on time to a very high standard

Gabby · 23 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Gabby, Thank you for taking the time to leave a review. We are thrilled to hear that Liz, Caroline, Ady and the rest of the Hackwood Park development team have been so fantastic throughout your experience.We wish you lots of happy memories in your new home. Kind regards, Miller Homes

5/5

Trustpilot

Great experience

I was lucky enough to be shown around the show home at Hartside View in Hartlepool by a lovely lady named Jackie. I was very impressed by her knowledge, professionalism and patience when answering all of my many questions! Great experience, thank you.

Nicola · 22 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Nicola, Thank you for taking the time to leave a review. We are thrilled to hear that Jackie was so knowledgeable and professional during your visit to our Hartside View development. We wish you all the best with your search for a new home. Kind regards, Miller Homes

5/5

Trustpilot

Joanne was great

Joanne was really helpful and informative on our visit to the site, passed all the information let us go and look around potential plots so we can hopefully secure our next home!

Elizabeth · 22 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Elizabeth, Thank you for taking the time to leave a review. We are delighted to hear that Joanne was so helpful and informative during your visit to site. We wish you all the best with your search for a new home.Kind regards, Miller Homes

5/5

Google

I am a not-for-profit landlord with a single affordable rent property. I recently had a negative tenant experience which scared the bejesus out of me. I explained this to Jodi and she sent Liam out to assess the property and the situation. Jodi explained what I needed to do and Holbrook’s eventually found me a new tenant. Jodi and Liam are erudite, unflappable, consummate professionals who helped me navigate the labyrinthine rules, requirements and regulations of renting out a property. To any other landlord reading this, if you need an EPC, use their man. If you need an EICR, use their man. They are both the doyens in their respective fields.

Chris · 22 March 2024 · Holbrook & Co Bishop Auckland

5/5

Trustpilot

Excellent conversation with Gareth Todd…

Excellent conversation with Gareth Todd at the Fellside development today. Really helpful and looking forward to the open night!

Hannah · 21 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Hannah, Thank you for taking the time to leave a review. We are delighted to hear that Gareth was so helpful during your discussion about our new Fellside Gardens development. We hope you enjoy the opening night. Kind regards, Miller Homes

5/5

Trustpilot

Overall Good experience with miller…

Overall Good experience with miller homes.(Rowan Park)

Jeena · 21 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Jeena, Thank you for leaving a review. We are delighted to hear that you had such a positive experience with our Rowan Park development team. We wish you all the best in your new home. Warm wishes, Miller Homes

5/5

Google

Sam was fantastic from start to finish. my house was sold in just 1 week with a asking price offer! would recommend to anyone! 05/07/23 Another one of my properties sold in a short time from Sam, always great service, nothing too much trouble. 13/09/23

Charly · 21 March 2024 · Holbrook & Co Seaham

5/5

Trustpilot

Collingwood Grange

We have just had our home check and demo. Jeff was very thorough and so helpful. No question was too silly for us to ask and we felt very well looked after. We couldn’t have had a better experience of the home check and demo.

Aditi · 20 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Aditi, Thank you for taking the time to leave a review. We are delighted to hear that Jeff was so helpful during your home check and demo. We wish you lots of happy memories in your new home. Kind regards, Miller Homes

5/5

Trustpilot

Our First Home

Me and my partner are a week away from moving into our first home together. As these big events in life are stressful, it can sometimes take the excitement from it all. Belinda has been nothing short of amazing and has looked after us from start to finish. We met Lauren later on into our journey and has been very attentive and on hand to help with any queries we have had. Both of them have managed to make this experience as stress free as possible. Any questions or queries we have faced, they have been on hand and happy to help. All the people we have spoken with, from the sales team to the site team, they have all been super kind and helpful. It makes us feel comfortable to know that we have brought a home with a reliable development. I am sure we will be looked after the same way once we are settled in to our home :)

Chloe · 20 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Chloe, Thank you for taking the time to leave a review. We are delighted to hear that Belinda and Lauren have been so helpful throughout your buying journey. We hope you're move goes smoothly! Kind regards, Miller Homes.

5/5

Trustpilot

Chris & Greg did a great job fixing…

Chris & Greg did a great job fixing some of my outstanding defects.

ANDY · 20 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Andy, Thank you for taking the time to leave a review. We are delighted to hear that Chris & Greg have done such a good job fixing your outstanding snagging issues. We wish you all the best in your new home. Kind regards, Miller Homes

5/5

Trustpilot

Excellent service 10/10

We visited Fairways and Hannah (Sales Representative) that was working was extremely helpful. She talked us through the development, the timescales involved and also home options. Very informative and I would highly recommend.

S · 20 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Good morning, Thank you for taking the time to leave a review. We are delighted to hear that Hannah was so helpful during your visit to The Fairways development. Your recommendation is really appreciated and we wish you all the best in your search for a new home. Kind regards, Miller Homes

5/5

Trustpilot

Great experience start to finish

Great experience start to finish. Had a few snags which was to be expected with a new build, but all were rectified promptly. Would recommend.

Mitch · 19 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Mitch, Thank you for taking the time to leave a review, your recommendation is really appreciated. We are delighted to hear that that you had such a great experience with our team. We wish you lots of happy memories in your new home. Kind regards, Miller Homes

5/5

Trustpilot

Painting and decorating snagging

David from the customer care team was in today to carry out some remedial work in our new Miller Home. Absolutely great work carried out, all of the small touches of painting and decorating needing touched up was done to a great standard. David was great as well, great to chat with and very good at his job!

Mr · 19 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Adam, Thank you for taking the time to leave a review. We are delighted to hear that David was so great when helping with your remedial work. We wish you all the best in your new home. Kind regards, Miller Homes

5/5

Trustpilot

Very helpful at Boorley Green

We're buying a house with Miller. The process has been very smooth, and the customer sales team has been excellent. Ellie is incredibly helpful, keeps us up to date and takes time to explain everything. Very impressed so far!

Michelle · 19 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Michelle, Thank you for taking the time to leave a review. We are delighted to hear that Ellie has been so helpful keeping you up to date with everything throughout your experience. We wish you all the best in your new home when the time comes. Kind regards, Miller Homes

5/5

Trustpilot

Fellside Gardens

After a call from Gareth regarding the launch of the new development I’m looking forward to attending on the 28th.The call was informative and Gareth’s pleasant and enthusiastic approach was great, hopefully have a Miller soon

Hilary · 19 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Hilary,Thank you for taking the time to leave a review. We are thrilled to hear that Gareth has been so helpful in keeping you updated about the Launch of our new Fellside Gardens development.We wish you all the best with your search for a new home.Kind regards,Miller Homes

5/5

Trustpilot

The Beckside Manor sales team

The Beckside Manor sales team, have been amazing from start to finish, we really are please with the service so far from Carl and Hilary

Deb · 18 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Deb, Thank you for taking the time to leave a review. We are thrilled to hear that Carl and Hilary from our Beckside Manor development have provided you with such an exceptional service. We wish you all the best in your new home. Kind regards, Miller Homes

5/5

Trustpilot

The Fairways

After visiting this site we were met by Hannah who was so helpful and informative about looking to purchase our new home. We have been around a few new build sites recently looking for our new home and Hannah was by far the most accommodating and friendly person we have dealt with. We have not yet made our decision on purchasing, however we would be delighted to meet with Hannah again should we decide to buy at The Fairways and just wanted to leave her this review to let her know we really appreciated her time.

Miss · 18 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Miss Ellaway, Thank you for taking the time to leave a review. We are thrilled to hear that Hannah from the Fairways development was so helpful and informative during your visit. We wish you all the best with your search for a new home. Kind regards, Miller Homes

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Awards

Industry awards

Holbrook & Co branches are among the ESTAS 2026 winners.

ESTAS 2026: 1 Best in Postcode across one branch.

  • Best in Postcode (1)ESTAS Best in Postcode 2026

Source: The ESTAS 2026 winners, as published.

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Questions about Holbrook & Co

Which Holbrook & Co office has the most reviews?

Seaham has the most, with 2,606 reviews rated 4.8 out of 5, followed by Hartlepool with 222.

Where are the Holbrook & Co offices?

The three Holbrook & Co offices, by town:

Has Holbrook & Co won any awards?

Yes. At the ESTAS 2026 awards its branches won 1 Best in Postcode award.

Reviews may appear on more than one platform.

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