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Holbrook & Co estate agents in Seaham, Hartlepool and Bishop Auckland

4.8

★★★★★ Excellent

2,974 reviews across 3 offices and 3 platforms

holbrookandco.co.uk

Holbrook & Co has three offices, in Seaham, Hartlepool and Bishop Auckland. Together they have 2,974 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.7 / 5

540

Reviews on Google

All 3 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 3 offices

Trustpilot logo

2,433

Reviews on Trustpilot

All 3 offices

Our offices

Holbrook & Co's three offices, most reviewed first. Each has its own page.

Latest reviews from every Holbrook & Co office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

I visited the fairway site

I visited the fairway site with a friend after a recommendation. We was only going to see what was on offer as my friend was overwhelmed with the house hunting process. Hannah spent some time with us answering all our question nothing was too much and suggested different options that suited my friends needs. We left with enough information and the offer of a follow up once we have digested. no pushy sales just information that we needed. Hannah was helpful and professional whilst respecting we where not necessarily in a place to commit.

Holly · 18 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Holly, Thank you for taking the time to leave a review. We are delighted to hear that you experienced such exceptional customer service from Hannah during your development visit. We wish your friend the best of luck with their search for a new home. Kind regards, Miller Homes

4/5

Trustpilot

Dee customer service

Wonderful service. Dee was so welcoming and took time to greet us and keep us informed she answered all our questions. She made sure we understood what there was to offer. Customer service was absolutely excellent. Really made our decision easier when it comes to which company we will be going with to buy our house.

Maria · 18 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Maria, Thank you for taking the time to leave a review. We are delighted to hear that Dee was so welcoming and well informed during your development visit. Kind regards, Miller Homes

5/5

Trustpilot

Greg on the Drighlington site is by far…

Greg on the Drighlington site is by far the best miller homes employee we’ve dealt with. Great customer service and even better technical skills, give this man a raise as he fully deserves it

Tom · 18 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Tom, Thank you for taking the time to leave a review. We are so glad to hear that Greg has been so expectational throughout your experience, he is a real asset to our team. Kind regards, Miller Homes

5/5

Trustpilot

Lambton Park

Very helpful staff in the sales office & a really nice development in a beautiful area.

Gail · 18 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Gail,Thank you for taking the time to leave a review. We are delighted to hear that our Lambton Park development team were so helpful during your visit. We wish you all the best with your search for a new home. Kind regards, Miller Homes

5/5

Trustpilot

Christopher Smith sort out all our…

Christopher Smith sort out all our issues in one go with quality work. I am really happy with his support and work done. I always recommend him.

Vipin · 18 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Vipin, Thank you for taking the time to leave a review. We are delighted to hear that Christopher has sorted all of your snagging issues quickly and efficiently. Your recommendation is really appreciated and we wish you all the best in your new home. Kind regards, Miller Homes

5/5

Trustpilot

Excellent customer service

I made a call to Jackton gardens to get information on the hedgerows in Cambuslang spoke to a lovely woman called Eleanor who gave me all the information I needed . Looking forward to the site opening and I hope to deal with Eleanor in the future

Zoe · 17 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Zoe,Thank you for taking the time to leave a review. We are thrilled to hear that Eleanor was so helpful during your visit to our Jackton Gardens development. We wish you all the best with your search for a new home. Kind regards,Miller Homes

5/5

Trustpilot

A wonderful experience

Gareth was informative and knowledgeable and helped us look round the homes and our options. Excellent service and a great chat about the area.

Jacqui · 17 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Jacqui, Thank you for taking the time to leave a review. We are thrilled to hear that Gareth was so knowledgeable when showing you around the development. We wish you all the best with your search for a new home. Kind regards, Miller Homes

5/5

Trustpilot

Jane & Ellie have been amazing!

Jane & Ellie have been amazing through our whole process of our part exchange with Miller Holmes. Such lovely & professional ladies and are so helpful when it comes to things regarding the house nothing is ever a issue which we've loved. My little boy loves going in to see them both also! Thank you for making things so smooth sailing with buying our forever home. Elyshia & Daniel xxx

Elyshia · 17 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Elyshia, Thank you for taking the time to leave a review. We are thrilled to hear that Jane & Ellie have been so amazing throughout your part exchange process with Miller. We wish you all the best in your forever home. Kind regards, Miller Homes

5/5

Trustpilot

First time buyers

Me and my girlfriend are going to be moving into our first home at the end of the month. We are so excited and personally want to thank Ellie for all the hard work she’s put in to making our experience as easy and enjoyable as possible! Even when she was ill or inundated with work she made sure to keep in contact and give us updates. All of those involved have been amazing. Lloyd, the site manager, (who I'm sure is super busy) made sure to say hi and ask us if we need anything every time we visited. Ash, the deputy site manager, was super helpful and patient with us while we snagged the house. And once again, Ellie, who from start to finish has been a dream. :)

Anton · 17 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Anton, Thank you for taking the time to leave a review. We are delighted to hear that Ellie, Lloyd & Ash have been so fantastic throughout your experience. We wish you and your girlfriend lots of happy memories in your new home. Kind regards, Miller Homes

5/5

Google

Great service overall :) Few hiccups, but got though it with support. Many thanks Sam, Christine and Nicola!

Diana · 17 March 2024 · Holbrook & Co Seaham

4/5

Google

Experienced staff Always contactable

Malcolm · 17 March 2024 · Holbrook & Co Seaham

5/5

Google

A lovely young lady Abby was very helpful and knowledgable about the bungalow and its surroundings very polite and jovial 10 out 10

James · 17 March 2024 · Holbrook & Co Seaham

5/5

Google

Had a great viewing at 6 dene crescent, agent very helpful giving me all the time and space I needed

Jonathan · 17 March 2024 · Holbrook & Co Seaham

5/5

Google

Really good service from the Seaham branch. Kept me informed at all stages when selling my home, big thanks to Sam and the team 👍🏻 …

Megan · 17 March 2024 · Holbrook & Co Seaham

5/5

Google

Dealt with Abby on the viewing and i have to say she was so lovely and very knowledgeable. Would definitely recommend Abby and the rest of the team

Steve · 17 March 2024 · Holbrook & Co Seaham

5/5

Google

Good service from Sam, had my property rented out in a very short time, always contactable and helped with all questions. Recommend highly.

Dan · 17 March 2024 · Holbrook & Co Seaham

5/5

Google

Highly impressed with the service received. From my viewing with Abby and then dealing with Sam through buying my home. Nothing was ever too much trouble. Many thanks guys👍🏻👍🏻 …

Millie · 17 March 2024 · Holbrook & Co Seaham

5/5

Google

Fantastic experience with the professionals at Castledene from the original valuation with Nicola to the selling process with Sam. They have been responsive and proactive throughout and, thanks to Sam's diligence and hard work our home is now under offer. Brilliant service.

Anne · 17 March 2024 · Holbrook & Co Seaham

5/5

Google

Had a viewing today at West crescent with women called Abby absolutely fabulous at her job full of information and knowledge on the property and local area. Couldn't have been anymore helpful and professional. 10/10 would use these again.

Alex · 17 March 2024 · Holbrook & Co Seaham

5/5

Google

From the point of viewing our new home and completing has been an absolute dream, Abby was fantastic on the viewing and even took us back three time and was always a delight, Sam made our sale stress free and before we knew it we completed! We can’t thank Holbrook enough and we highly recommend using them.

Peter · 17 March 2024 · Holbrook & Co Seaham

5/5

Google

Fantastic service received from Sam and Nicola in the Seaham branch. Professional photos taken, along with a floor plan and video tour of the property. House sold within a week and on first viewing! Wouldn’t use any other estate agents.

Deb · 17 March 2024 · Holbrook & Co Seaham

5/5

Trustpilot

Helpful, friendly, knowledgeable and courteous experience

From my first phone call and up to todays date, I have been made welcome in viewing Miller properties. I seriously could not find fault with any aspect along my journey to buying my New home. Customer Service has been friendly, courteous and couldnt have been made any easier for me. The complexities of my purchase has been made so straightforward. The support has and continues to be outstanding. Thank you Annabel

Lisa · 16 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Lisa, Thank you for taking the time to leave a review. We are thrilled to hear that you have had such a seamless and enjoyable experience so far. We wish you all the best with the rest of your journey. Kind regards, Miller Homes

5/5

Trustpilot

I bought a new house with Miller Houses…

I bought a new house with Miller Houses Rowan Park. Julie is amazing. Good experience in the job. She helped me to make better choices.

Sunday · 16 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Sunday, Thank you for taking the time to leave a review. We are delighted to hear that Julie has been so amazing throughout your purchasing journey. We wish you all the best in your new home. Kind regards, Miller Homes

5/5

Trustpilot

We just bought a new home at Rowan…

We just bought a new home at Rowan Park. Julie is looking after us and we are very happy with her expertise advice and guidance. Very detailed and good customer service relationship.

Josephine · 16 March 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hello Josephine, Thank you for taking the time to leave a review. We are delighted to hear that you are so happy with the service and guidance you have received from Julie. We wish you lots of happy memories in your new home. Kind regards, Miller Homes

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Holbrook & Co branches are among the ESTAS 2026 winners.

ESTAS 2026: 1 Best in Postcode across one branch.

  • Best in Postcode (1)ESTAS Best in Postcode 2026

Source: The ESTAS 2026 winners, as published.

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Questions about Holbrook & Co

Which Holbrook & Co office has the most reviews?

Seaham has the most, with 2,606 reviews rated 4.8 out of 5, followed by Hartlepool with 222.

Where are the Holbrook & Co offices?

The three Holbrook & Co offices, by town:

Has Holbrook & Co won any awards?

Yes. At the ESTAS 2026 awards its branches won 1 Best in Postcode award.

Reviews may appear on more than one platform.

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