Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotI visited the fairway site
I visited the fairway site with a friend after a recommendation. We was only going to see what was on offer as my friend was overwhelmed with the house hunting process. Hannah spent some time with us answering all our question nothing was too much and suggested different options that suited my friends needs. We left with enough information and the offer of a follow up once we have digested. no pushy sales just information that we needed. Hannah was helpful and professional whilst respecting we where not necessarily in a place to commit.
Holly · 18 March 2024 · Holbrook & Co Seaham
Agent replied · 16 June 2024
Hello Holly, Thank you for taking the time to leave a review. We are delighted to hear that you experienced such exceptional customer service from Hannah during your development visit. We wish your friend the best of luck with their search for a new home. Kind regards, Miller Homes
★★★★★ 4/5
TrustpilotDee customer service
Wonderful service. Dee was so welcoming and took time to greet us and keep us informed she answered all our questions. She made sure we understood what there was to offer. Customer service was absolutely excellent. Really made our decision easier when it comes to which company we will be going with to buy our house.
Maria · 18 March 2024 · Holbrook & Co Seaham
Agent replied · 16 June 2024
Hello Maria, Thank you for taking the time to leave a review. We are delighted to hear that Dee was so welcoming and well informed during your development visit. Kind regards, Miller Homes
★★★★★ 5/5
TrustpilotGreg on the Drighlington site is by far…
Greg on the Drighlington site is by far the best miller homes employee we’ve dealt with. Great customer service and even better technical skills, give this man a raise as he fully deserves it
Tom · 18 March 2024 · Holbrook & Co Seaham
Agent replied · 16 June 2024
Hello Tom, Thank you for taking the time to leave a review. We are so glad to hear that Greg has been so expectational throughout your experience, he is a real asset to our team. Kind regards, Miller Homes
★★★★★ 5/5
TrustpilotLambton Park
Very helpful staff in the sales office & a really nice development in a beautiful area.
Gail · 18 March 2024 · Holbrook & Co Seaham
Agent replied · 16 June 2024
Hello Gail,Thank you for taking the time to leave a review. We are delighted to hear that our Lambton Park development team were so helpful during your visit. We wish you all the best with your search for a new home. Kind regards, Miller Homes
★★★★★ 5/5
TrustpilotChristopher Smith sort out all our…
Christopher Smith sort out all our issues in one go with quality work. I am really happy with his support and work done. I always recommend him.
Vipin · 18 March 2024 · Holbrook & Co Seaham
Agent replied · 16 June 2024
Hello Vipin, Thank you for taking the time to leave a review. We are delighted to hear that Christopher has sorted all of your snagging issues quickly and efficiently. Your recommendation is really appreciated and we wish you all the best in your new home. Kind regards, Miller Homes
★★★★★ 5/5
TrustpilotExcellent customer service
I made a call to Jackton gardens to get information on the hedgerows in Cambuslang spoke to a lovely woman called Eleanor who gave me all the information I needed . Looking forward to the site opening and I hope to deal with Eleanor in the future
Zoe · 17 March 2024 · Holbrook & Co Seaham
Agent replied · 16 June 2024
Hello Zoe,Thank you for taking the time to leave a review. We are thrilled to hear that Eleanor was so helpful during your visit to our Jackton Gardens development. We wish you all the best with your search for a new home. Kind regards,Miller Homes
★★★★★ 5/5
TrustpilotA wonderful experience
Gareth was informative and knowledgeable and helped us look round the homes and our options. Excellent service and a great chat about the area.
Jacqui · 17 March 2024 · Holbrook & Co Seaham
Agent replied · 16 June 2024
Hello Jacqui, Thank you for taking the time to leave a review. We are thrilled to hear that Gareth was so knowledgeable when showing you around the development. We wish you all the best with your search for a new home. Kind regards, Miller Homes
★★★★★ 5/5
TrustpilotJane & Ellie have been amazing!
Jane & Ellie have been amazing through our whole process of our part exchange with Miller Holmes. Such lovely & professional ladies and are so helpful when it comes to things regarding the house nothing is ever a issue which we've loved. My little boy loves going in to see them both also! Thank you for making things so smooth sailing with buying our forever home. Elyshia & Daniel xxx
Elyshia · 17 March 2024 · Holbrook & Co Seaham
Agent replied · 16 June 2024
Hello Elyshia, Thank you for taking the time to leave a review. We are thrilled to hear that Jane & Ellie have been so amazing throughout your part exchange process with Miller. We wish you all the best in your forever home. Kind regards, Miller Homes
★★★★★ 5/5
TrustpilotFirst time buyers
Me and my girlfriend are going to be moving into our first home at the end of the month. We are so excited and personally want to thank Ellie for all the hard work she’s put in to making our experience as easy and enjoyable as possible! Even when she was ill or inundated with work she made sure to keep in contact and give us updates. All of those involved have been amazing. Lloyd, the site manager, (who I'm sure is super busy) made sure to say hi and ask us if we need anything every time we visited. Ash, the deputy site manager, was super helpful and patient with us while we snagged the house. And once again, Ellie, who from start to finish has been a dream. :)
Anton · 17 March 2024 · Holbrook & Co Seaham
Agent replied · 16 June 2024
Hello Anton, Thank you for taking the time to leave a review. We are delighted to hear that Ellie, Lloyd & Ash have been so fantastic throughout your experience. We wish you and your girlfriend lots of happy memories in your new home. Kind regards, Miller Homes
★★★★★ 5/5
GoogleGreat service overall :)
Few hiccups, but got though it with support.
Many thanks Sam, Christine and Nicola!
Diana · 17 March 2024 · Holbrook & Co Seaham
★★★★★ 4/5
GoogleExperienced staff
Always contactable
Malcolm · 17 March 2024 · Holbrook & Co Seaham
★★★★★ 5/5
GoogleA lovely young lady Abby was very helpful and knowledgable about the bungalow and its surroundings very polite and jovial 10 out 10
James · 17 March 2024 · Holbrook & Co Seaham
★★★★★ 5/5
GoogleHad a great viewing at 6 dene crescent, agent very helpful giving me all the time and space I needed
Jonathan · 17 March 2024 · Holbrook & Co Seaham
★★★★★ 5/5
GoogleReally good service from the Seaham branch. Kept me informed at all stages when selling my home, big thanks to Sam and the team 👍🏻 …
Megan · 17 March 2024 · Holbrook & Co Seaham
★★★★★ 5/5
GoogleDealt with Abby on the viewing and i have to say she was so lovely and very knowledgeable. Would definitely recommend Abby and the rest of the team
Steve · 17 March 2024 · Holbrook & Co Seaham
★★★★★ 5/5
GoogleGood service from Sam, had my property rented out in a very short time, always contactable and helped with all questions. Recommend highly.
Dan · 17 March 2024 · Holbrook & Co Seaham
★★★★★ 5/5
GoogleHighly impressed with the service received. From my viewing with Abby and then dealing with Sam through buying my home. Nothing was ever too much trouble. Many thanks guys👍🏻👍🏻 …
Millie · 17 March 2024 · Holbrook & Co Seaham
★★★★★ 5/5
GoogleFantastic experience with the professionals at Castledene from the original valuation with Nicola to the selling process with Sam. They have been responsive and proactive throughout and, thanks to Sam's diligence and hard work our home is now under offer. Brilliant service.
Anne · 17 March 2024 · Holbrook & Co Seaham
★★★★★ 5/5
GoogleHad a viewing today at West crescent with women called Abby absolutely fabulous at her job full of information and knowledge on the property and local area. Couldn't have been anymore helpful and professional. 10/10 would use these again.
Alex · 17 March 2024 · Holbrook & Co Seaham
★★★★★ 5/5
GoogleFrom the point of viewing our new home and completing has been an absolute dream, Abby was fantastic on the viewing and even took us back three time and was always a delight, Sam made our sale stress free and before we knew it we completed! We can’t thank Holbrook enough and we highly recommend using them.
Peter · 17 March 2024 · Holbrook & Co Seaham
★★★★★ 5/5
GoogleFantastic service received from Sam and Nicola in the Seaham branch. Professional photos taken, along with a floor plan and video tour of the property.
House sold within a week and on first viewing! Wouldn’t use any other estate agents.
Deb · 17 March 2024 · Holbrook & Co Seaham
★★★★★ 5/5
TrustpilotHelpful, friendly, knowledgeable and courteous experience
From my first phone call and up to todays date, I have been made welcome in viewing Miller properties. I seriously could not find fault with any aspect along my journey to buying my New home. Customer Service has been friendly, courteous and couldnt have been made any easier for me. The complexities of my purchase has been made so straightforward. The support has and continues to be outstanding. Thank you Annabel
Lisa · 16 March 2024 · Holbrook & Co Seaham
Agent replied · 16 June 2024
Hello Lisa, Thank you for taking the time to leave a review. We are thrilled to hear that you have had such a seamless and enjoyable experience so far. We wish you all the best with the rest of your journey. Kind regards, Miller Homes
★★★★★ 5/5
TrustpilotI bought a new house with Miller Houses…
I bought a new house with Miller Houses Rowan Park. Julie is amazing. Good experience in the job. She helped me to make better choices.
Sunday · 16 March 2024 · Holbrook & Co Seaham
Agent replied · 16 June 2024
Hello Sunday, Thank you for taking the time to leave a review. We are delighted to hear that Julie has been so amazing throughout your purchasing journey. We wish you all the best in your new home. Kind regards, Miller Homes
★★★★★ 5/5
TrustpilotWe just bought a new home at Rowan…
We just bought a new home at Rowan Park. Julie is looking after us and we are very happy with her expertise advice and guidance. Very detailed and good customer service relationship.
Josephine · 16 March 2024 · Holbrook & Co Seaham
Agent replied · 16 June 2024
Hello Josephine, Thank you for taking the time to leave a review. We are delighted to hear that you are so happy with the service and guidance you have received from Julie. We wish you lots of happy memories in your new home. Kind regards, Miller Homes
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