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Holbrook & Co estate agents in Seaham, Hartlepool and Bishop Auckland

4.8

★★★★★ Excellent

2,976 reviews across 3 offices and 3 platforms

holbrookandco.co.uk

Holbrook & Co has three offices, in Seaham, Hartlepool and Bishop Auckland. Together they have 2,976 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.7 / 5

540

Reviews on Google

All 3 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 3 offices

Trustpilot logo

2,435

Reviews on Trustpilot

All 3 offices

Our offices

Holbrook & Co's three offices, most reviewed first. Each has its own page.

Latest reviews from every Holbrook & Co office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Jackie at Portside Village

Jackie at Portside Village was very understanding and very helpful. We have just reserved our plot and her management of our situation and answering all our questions and concerns has really given us some relief and made us excited again about buying our house. We really appreciate her help and the effort she’s taken to get us what we wanted

Emily · 1 December 2024 · Holbrook & Co Seaham

Agent replied · 3 December 2024

Hi Emily,Thank you for taking the time to leave a review. We are delighted to hear that Jackie was so understanding and helpful throughout the buying process.We hope you enjoy your new Miller home when the time comes.Kind regards,Miller Homes

5/5

Trustpilot

Jackie at port side village

Jackie at port side village has been amazing, we have just reserved a house due to her manner and management of our questions/concerns. She printed out everything we needed in terms of plans and also showed us each option and how it worked for us making the pair of us feel very comfortable in the whole process. She really is a valuable asset to the company.

Joe · 1 December 2024 · Holbrook & Co Seaham

Agent replied · 3 December 2024

Hi Joe,Thank you for taking the time to leave a review. We are thrilled to hear that Jackie was so helpful and made you feel very comfortable throughout the buying process. We hope you enjoy your new Miller home when the time comes.Kind regards,Miller Homes

5/5

Trustpilot

Being at Portslade village today and…

Being at Portslade village today and Jackie was really really helpful and friendly. She took extra time to explain things in detail.

Shola · 30 November 2024 · Holbrook & Co Seaham

Agent replied · 3 December 2024

Hi Shola,Thank you for taking the time to leave a review. We are delighted to hear that Jackie was so helpful and friendly during your visit to Portside Village.We wish you all the best with your search for a new home.Kind regards,Miller Homes

5/5

Trustpilot

We met we Jackie,and she was super…

We met we Jackie,and she was super helpful with walking us through the process of reservation and what the next steps would be.She took some time to explain the benefits of the development and the warranties we get and how go use them.

Cynthia · 30 November 2024 · Holbrook & Co Seaham

Agent replied · 3 December 2024

Hi Cynthia,Thank you for taking the time to leave a review. We are delighted to hear that Jackie was so helpful while walking you through the buying process.We wish you all the best with the rest of your journey.Kind regards,Miller Homes

5/5

Trustpilot

First rate service

First rate service, very caring and nothing is too much trouble

Mr · 27 November 2024 · Holbrook & Co Seaham

Agent replied · 3 December 2024

Hi Mr Ferris,Thank you for taking the time to leave a review. We are thrilled to hear that our team were so caring and provided a great service.Best wishes,Miller Homes

5/5

Trustpilot

Thankyou Julie at Beaconfield Rise!

Recently reserved a house at the Beaconfield Rise development. Julie has been fantastic throughout the whole process so far and has made the buying experience completely stress free and enjoyable, especially as a first time buyer. Julie is incredibly friendly, knowledgeable and professional, nothing has been to difficult and she has gone above and beyond to help with anything I’ve asked or needed. I cannot fault Miller at all and would highly recommend them to anybody, Julie is a real credit to the Miller team.

Greg · 25 November 2024 · Holbrook & Co Seaham

Agent replied · 3 December 2024

Hi Greg,Thank you for taking the time to leave a review. We are delighted to hear that Julie was so friendly, knowledgeable and professional throughout the buying process.We hope you enjoy your new Miller home when the time comes.Kind regards,Miller Homes

5/5

Trustpilot

Friendly and very helpful

Kurtis · 25 November 2024 · Holbrook & Co Seaham

Agent replied · 3 December 2024

Hi Kurtis,Thank you for taking the time to leave a review. We are thrilled to hear that our team were so friendly and helpful.Best wishes,Miller Homes

5/5

Trustpilot

Bathroom

We had a great service for our bathroom door locker from Darren Hardcasle . Thanks

Luisa · 25 November 2024 · Holbrook & Co Seaham

Agent replied · 3 December 2024

Hi Luisa,Thank you for taking the time to leave a review. We are thrilled to hear that Darren provided a great service for your bathroom door locker.Best wishes,Miller Homes

5/5

Trustpilot

Great experience with Sue at The…

Great experience with Sue at The Paddock. This being my first home I had many questions. Sue made the process easy and was very helpful in answering any questions I had.

Samuel · 24 November 2024 · Holbrook & Co Seaham

Agent replied · 3 December 2024

Hi Samuel,Thank you for taking the time to leave a review. We are delighted to hear that Sue was so helpful and made the buying process easy.We hope you enjoy your new Miller home when the time comes.Kind regards,Miller Homes

5/5

Trustpilot

Theresa and Caroline were really…

Theresa and Caroline were really helpful during the whole process. It’s our first time buying a home and they kept us informed the whole time. Really recommend

Mia · 23 November 2024 · Holbrook & Co Seaham

Agent replied · 3 December 2024

Hi Mia,Thank you for taking the time to leave a review. We are thrilled to hear that Theresa and Caroline were so helpful and informative throughout the buying process.We hope you enjoy your new Miller home when the time comes.Kind regards,Miller Homes

5/5

Trustpilot

Jane from miller homes

Jane, the sales rep working from Woodgate cross, Normanby. Absolutely amazing, kind, friendly and always easy to make contact. Kept us well informed, all the way through the process. In the early stages we were in and out of the office, looking at all options etc. every time we went in, we were treated as we were when we first started the process. Jane is an absolute credit to miller homes, if you run employee of the month, my vote would definitely go her way. I’m more than happy to say, if we ever come to buying a house from you guys again, we hope to deal with Jane. Kind regards Ben & Lydia

Ben · 23 November 2024 · Holbrook & Co Seaham

Agent replied · 3 December 2024

Hi Ben and Lydia,Thank you for taking the time to leave a review. We are delighted to hear that Jane was so helpful and informative throughout the buying process.We wish you lots of happy memories in your new Miller home.Kind regards,Miller Homes

5/5

Trustpilot

Darrell is great

Darrell is great. He goes above and beyond to sort out all problems. He is very nice and helpful.

Moein · 22 November 2024 · Holbrook & Co Seaham

Agent replied · 23 November 2024

Hi Moein,Thank you for taking the time to leave a review. We are delighted to hear that Darrell was so helpful and went above and beyond to sort all problems.All the best,Miller Homes

5/5

Trustpilot

Darrell Hardcastle did an awesome job

Darrell Hardcastle did an awesome job! First class

Philip · 22 November 2024 · Holbrook & Co Seaham

Agent replied · 23 November 2024

Hi Philip,Thank you for taking the time to leave a review. We are thrilled to hear that Darrell was so helpful and did an awesome job.All the best,Miller Homes

5/5

Trustpilot

Very helpful and did a good job

Laura · 21 November 2024 · Holbrook & Co Seaham

Agent replied · 23 November 2024

Hi Laura,Thank you for taking the time to leave a review. We are delighted to hear that our team were so helpful and did a good job.All the best,Miller Homes

5/5

Trustpilot

Darren H. Being very helpful

We had Darren H. Visit for replacing skirting and repaint the lounge room ceiling. He went beyond that and fixed small work which was not previously completed properly. It was good of him when we requested and he didn’t hesitate to do it.

Pravin · 21 November 2024 · Holbrook & Co Seaham

Agent replied · 23 November 2024

Hi Pravin,Thank you for taking the time to leave a review. We are delighted to hear that Darren was so helpful and went above and beyond while replacing skirting and repainting your lounge.Best wishes,Miller Homes

5/5

Trustpilot

Very friendly and helpful very pleased

Julia · 21 November 2024 · Holbrook & Co Seaham

Agent replied · 23 November 2024

Hi Julia,Thank you for taking the time to leave a review. We are delighted to hear that our team were so friendly and helpful throughout the process.All the best,Miller Homes

5/5

Trustpilot

Had our year inspection for any…

Had our year inspection for any defects, the customer care team were very friendly and worked around me. The guy who came to fix these issues (so sorry I've forgotten his name) really lovely and friendly, waited for me to take my son to school, he then did the jobs to a great standard and even did an extra little job too. Really appreciate it. Thanks so much

Amy · 20 November 2024 · Holbrook & Co Seaham

Agent replied · 23 November 2024

Hi Amy,Thank you for taking the time to leave a review. We are delighted to hear that our customer care team were so helpful and friendly while fixing these issues.All the best,Miller Homes

5/5

Trustpilot

Amazing customer service from Ravi

We logged a few issues with Miller, Super customer service today from Ravi who came and went above and beyond to sort things out for us.

Rachael · 20 November 2024 · Holbrook & Co Seaham

Agent replied · 23 November 2024

Hi Rachael,Thank you for taking the time to leave a review. We are thrilled to hear that Ravi was so helpful and went above and beyond while completing work.Best wishes,Miller Homes

5/5

Trustpilot

Great job done by Ravi this week fixing…

Great job done by Ravi this week fixing a wide range of issues. He was careful, quick and professional in every way, we highly recommend him.

G · 19 November 2024 · Holbrook & Co Seaham

Agent replied · 23 November 2024

Hi G Sharma,Thank you for taking the time to leave a review. We are delighted to hear that Ravi was so careful, quick and professional while completing work.All the best,Miller Homes

5/5

Trustpilot

Tudor Park - Paul James

Today Paul James came to see a job at home and we are very happy with his performance and his dedication. He has been very kind and polite at all time and has been very patient with us. Thank you Paul for your attention and good work.Valeria Bianchini

Valeria · 19 November 2024 · Holbrook & Co Seaham

Agent replied · 22 November 2024

Hi Valeria,Thank you for taking the time to leave a review. We are delighted to hear that Paul was so kind, polite and patient while completing work.Best wishes,Miller Homes

5/5

Trustpilot

Paul Kneller Techinician at Boorley…

Paul Kneller Techinician at Boorley green.Great person. Fixed all our snags and went above and beyond to help with couple of more minor issues. Very polite and humble person. Always on time. Thank you Paul.

Zaahid · 19 November 2024 · Holbrook & Co Seaham

Agent replied · 22 November 2024

Hi Zaahid,Thank you for taking the time to leave a review. We are thrilled to hear that Paul was so polite and went above and beyond while fixing your snags.Best wishes,Miller Homes

5/5

Trustpilot

Jackie at port side village…

Jackie at port side village Middlesbrough is so helpful and explains everything really clearly and really down to earth would recommend her 100% thank you Jackie we appreciate it

ZAK · 18 November 2024 · Holbrook & Co Seaham

Agent replied · 22 November 2024

Hi Zak,Thank you for taking the time to leave a review. We are thrilled to hear that Jackie was so helpful throughout the buying process.We hope you enjoy your new Miller home when the time comes.Kind regards,Miller Homes

5/5

Trustpilot

Excellent service

Excellent service. Pamela was extremely helpful and she is excellent at explaining the process of reserving a property

Gabriela · 18 November 2024 · Holbrook & Co Seaham

Agent replied · 22 November 2024

Hi Gabriela,Thank you for taking the time to leave a review. We are delighted to hear that Pamela was so helpful and informative during your visit.We hope to welcome you back soon.Kind regards,Miller Homes

5/5

Google

Caroline from Holbrook and Co was a dream to communicate with. I am a first time buyer so buying a house was all very scary and having dealt with a previous estate agent prior and them not being very helpful I was very anxious. However, the moment I spoke to Caroline all my nerves settled and she made it a very exciting and enjoyable process. Thank-you for everything and making everything so easy! I cannot wait to move into my first home!

Lauren · 18 November 2024 · Holbrook & Co Bishop Auckland

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Holbrook & Co branches are among the ESTAS 2026 winners.

ESTAS 2026: 1 Best in Postcode across one branch.

  • Best in Postcode (1)ESTAS Best in Postcode 2026

Source: The ESTAS 2026 winners, as published.

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Questions about Holbrook & Co

Which Holbrook & Co office has the most reviews?

Seaham has the most, with 2,608 reviews rated 4.8 out of 5, followed by Hartlepool with 222.

Where are the Holbrook & Co offices?

The three Holbrook & Co offices, by town:

Has Holbrook & Co won any awards?

Yes. At the ESTAS 2026 awards its branches won 1 Best in Postcode award.

Reviews may appear on more than one platform.

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