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Holbrook & Co estate agents in Seaham, Hartlepool and Bishop Auckland

4.8

★★★★★ Excellent

2,976 reviews across 3 offices and 3 platforms

holbrookandco.co.uk

Holbrook & Co has three offices, in Seaham, Hartlepool and Bishop Auckland. Together they have 2,976 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.7 / 5

540

Reviews on Google

All 3 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 3 offices

Trustpilot logo

2,435

Reviews on Trustpilot

All 3 offices

Our offices

Holbrook & Co's three offices, most reviewed first. Each has its own page.

Latest reviews from every Holbrook & Co office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Took a chance visit to Lambton Park on…

Took a chance visit to Lambton Park on 3rd January and was surprised to find the site office open. Despite our unannounced visit, Joanne was very welcoming and helpful, showing us around the available properties and explaining the rationale for this very highly specified development with a lot of architectural merit. Miller has successfully stepped up to a new level!

Peter · 4 January 2025 · Holbrook & Co Seaham

Agent replied · 7 January 2025

Hi Peter,Thank you for taking the time to leave a review. We are delighted to hear that Joanne was so welcoming and helpful during your visit to Lambton Park.We wish you all best with your search for a new home.Kind regards,Miller Homes

5/5

Trustpilot

Visited the Stephenson Meadows today

Visited the Stephenson Meadows today, very serene and beautiful. Breda went above and beyond, she was very helpful and patiently answered every question we had.

May · 2 January 2025 · Holbrook & Co Seaham

Agent replied · 3 January 2025

Hi May,Thank you for taking the time to leave a review. We are thrilled to hear that Breda was so helpful and patient during your visit to Stephenson Meadows.We hope to welcome you back soon.Kind regards,Miller Homes

5/5

Trustpilot

Have been well looked after by Jill, Julie and Sue

Have been well looked after by Jill, Julie and Sue from Collingwood Grange. They were really supportive throughout the whole process. I found them easy to talk to and very helpful- great communication and guidance

R · 28 December 2024 · Holbrook & Co Seaham

Agent replied · 3 January 2025

Hi R Bartram,Thank you for taking the time to leave a review. We are delighted to hear that Jill, Julie and Sue were so supportive and helpful throughout the buying process.We wish you lots of happy memories in your new Miller home.Kind regards,Miller Homes

5/5

Trustpilot

Wanted to say thank you to Shona she…

Wanted to say thank you to Shona she has been amazing, helping us at the end of house buying journey at Highstonehall Miller development. Making sure we were kept up to date and going over and above

Claire · 28 December 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hi Claire,Thank you for taking the time to leave a review. We are delighted to hear that Shona was so helpful and informative throughout the buying process.We wish you lots of happy memories in your new Miller home.Kind regards,Miller Homes

5/5

Trustpilot

I had a deep leakage in my bathroom and…

I had a deep leakage in my bathroom and Darrell came to me and solved the issue, change the tube and I would like to appreciate him alot as he did it very quick , neat and perfect.Thank you Darrell.

Ebrahim · 24 December 2024 · Holbrook & Co Seaham

Agent replied · 3 January 2025

Hi Ebrahim,Thank you for taking the time to leave a review. We are delighted to hear that Darrell was so helpful and quick while fixing your bathroom leak.Best wishes,Miller Homes

5/5

Trustpilot

Amazing service

My daughter is in the process of buying a house with Miller at highstonehall. Helen has been amazing making the process as easy as possible for my daughter and son in law, she was so friendly and helpful any time we visited the site.

Agnes · 23 December 2024 · Holbrook & Co Seaham

Agent replied · 27 December 2024

Hi Agnes,Thank you for taking the time to leave a review. We are very pleased to hear that Helen has been so helpful.Best wishesMiller Homes

5/5

Trustpilot

Fantastic service and lovely friendly…

Fantastic service and lovely friendly staff at lunts heath rise

Faye · 23 December 2024 · Holbrook & Co Seaham

Agent replied · 27 December 2024

Hi Faye,Thank you for taking the time to leave a review. We are very pleased to hear that our team at Lunts Heath Rise were so helpful. Best wishesMiller Homes

5/5

Trustpilot

Great company

Great company to deal with. Pamela has been lovely, always keeping me up to date with information. Highly recommend

Kris · 23 December 2024 · Holbrook & Co Seaham

Agent replied · 27 December 2024

Hi Kris,Thank you for taking the time to leave a review. We are very pleased to hear that Pamela has been so helpful.Best wishesMiller Homes

5/5

Trustpilot

Pleased with our new home

We're pleased with our new home and support of the team on the ground. Hopefully the customer care team are responsive with anything that crops up.Would buy from them again.

Mark · 23 December 2024 · Holbrook & Co Seaham

5/5

Trustpilot

Carrie and Annabel were brilliant and…

Carrie and Annabel were brilliant and really helpful, would certainly recommend.

Terence · 23 December 2024 · Holbrook & Co Seaham

Agent replied · 27 December 2024

Hi Terence,Thank you for taking the time to leave a review. We are very pleased to hear that Carrie and Annabel were so helpful.Best wishesMiller Homes

5/5

Trustpilot

Helen at Highstonehall Park, Hamilton

Super support and service from Helen Jones at Highstonehall Park, Hamilton. Nothing is too much trouble and Helen goes the extra mile.

FMBC · 23 December 2024 · Holbrook & Co Seaham

Agent replied · 27 December 2024

Hello,Thank you for taking the time to leave a review. We are very pleased to hear that Helen has been so helpful.Best wishesMiller Homes

5/5

Trustpilot

Warm & Welcoming Visit

Warm & Welcoming Visit. My husband and I visited Lunts Heath Rise and we could not fault the welcoming service that we received from the two ladies Annabel and Carrie. All questions were answered and the showhome was gorgeous! We just need to decide whether the move or not!

Sharon · 22 December 2024 · Holbrook & Co Seaham

Agent replied · 27 December 2024

Hi Sharon,Thank you for taking the time to leave a review. We are very pleased to hear that our team at Lunts Heath Rise were so helpful. Wishing you all the best in your search for a new home.Best wishesMiller Homes

5/5

Trustpilot

So far so good

So far so good, buying our first Miller home and the service has been great. My wife has been dealing with Helen at Highstonehall and we have nothing but great words to say about how she looks after her customers, she is definitely a credit to the company.

Billy · 21 December 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hi Billy,Thank you for taking the time to leave a review. We are delighted to hear that Angela was so helpful throughout the buying process.We hope you enjoy your new Miller home when the time comes.Kind regards,Miller Homes

5/5

Trustpilot

Love our new home

Sales girls Kharri-Jade and Eleanor were lovely from start to finish! House is beautiful we love it and couldn’t be more happy. Thank you so much!

Louise · 21 December 2024 · Holbrook & Co Seaham

Agent replied · 27 December 2024

Hi Louise,Thank you for taking the time to leave a review. We hope you have a lovely Christmas in your new home.Best wishesMiller Homes

5/5

Trustpilot

First class service from Helen Jones at…

First class service from Helen Jones at Highstone Hall at Hamilton. We viewed the development multiple times prior to reserving our plot every single time Helen welcomed us every time knowing us by name and what we were looking for, no query or question was every any trouble.

Mark · 21 December 2024 · Holbrook & Co Seaham

Agent replied · 27 December 2024

Hi Mark,Thank you for taking the time to leave a review. We are very pleased to hear that Helen was so helpful throughout your home buying journey.Best wishesMiller Homes

5/5

Trustpilot

We have recently completed on our new…

We have recently completed on our new build in Widnes on Lunts Heath Rise, we are so happy in our new home and cant thank Miller enough!

Andy · 21 December 2024 · Holbrook & Co Seaham

Agent replied · 27 December 2024

Hi Andy,Thank you for taking the time to leave a review. We hope you have a lovely Christmas in your new home.Best wishesMiller Homes

5/5

Trustpilot

We recently purchased our new Miller…

We recently purchased our new Miller home in the Constarry Gardens development, and the experience was made exceptional thanks to Debbie. From start to finish, Debbie was incredible professional, knowledgeable, and supportive.She took the time to answer all our questions, no matter how small, and guided us through the entire process. Her friendly and approachable manner made what could have been a stressful time smooth and straightforward.Thank you, Debbie, for going above and beyond, and thank you Miller for our dream home!

Julie · 20 December 2024 · Holbrook & Co Seaham

Agent replied · 27 December 2024

Hi Julie,Thank you for taking the time to leave a review. We are very pleased to hear that Debbie was so helpful throughout your home buying journey.Best wishesMiller Homes

5/5

Trustpilot

Charlotte and Hazel @BridgewoodGreen

We have bought an amazing new home at @BridgewoodGreen. A huge thank you to all the sales and construction team. So nice to be in such a warm comfortable home in time for Christmas. Ian & Eridana x

Ian · 20 December 2024 · Holbrook & Co Seaham

Agent replied · 27 December 2024

Hi Ian,Thank you for taking the time to leave a review. We are very pleased to hear that our team at Bridgewood Green were so helpful throughout your home buying journey.Best wishesMiller Homes

5/5

Trustpilot

We first dealt with Debbie last year…

We first dealt with Debbie last year when we enquired about our new build house and from that first day to us moving in this Nov I can’t say a bad word about Debbie or miller there customer service has been excellent and any problems are sorted straight away nothings ever a problem x

Denise · 20 December 2024 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hi Denise,Thank you for taking the time to leave a review. We are very pleased to hear that Debbie and the team were so helpful throughout your home buying journey.Best wishesMiller Homes

5/5

Facebook

great team helped me get a nice house in my preferred location

Carl · 20 December 2024 · Holbrook & Co Bishop Auckland

5/5

Trustpilot

Highstonehall Park

Helen at Highstonehall Park has made our experience brilliant so far, she's supported us through the process and communication has been excellent.

Andrea · 20 December 2024 · Holbrook & Co Seaham

Agent replied · 20 December 2024

Hi Andrea,Thank you for taking the time to leave a review. We are delighted to hear that Helen was so supportive and communicative throughout the buying process.We hope you enjoy your new Miller home when the time comes.Kind regards,Miller Homes

4/5

Trustpilot

reserve home

Very professional and informative in getting us to the reservation stage of buying a new home at Marske-By-The-Sea. Very flexible as well.

Deborah · 20 December 2024 · Holbrook & Co Seaham

Agent replied · 20 December 2024

Hi Deborah,Thank you for taking the time to leave a review. We are delighted to hear that our team were so professional and informative throughout the process so far.We hope you enjoy your new Miller home when the time comes.Kind regards,Miller Homes

5/5

Trustpilot

Customer care team Cameron and Kieran…

Customer care team Cameron and Kieran were superb. Managed to re align our bifold doors after even the manufacturer struggled to sort. Thank you!

Phil · 19 December 2024 · Holbrook & Co Seaham

Agent replied · 20 December 2024

Hi Phil,Thank you for taking the time to leave a review. We are thrilled to hear that Cameron and Kieran from customer care done a great job fixing your bifold doors.Best wishes,Miller Homes

5/5

Trustpilot

it was a lovely meeting held by jackie😘😘

Sajidkhan · 19 December 2024 · Holbrook & Co Seaham

Agent replied · 20 December 2024

Hi Sajikhan,Thank you for taking the time to leave a review. We are delighted to hear that Jackie was so helpful during your meeting.Best wishes,Miller Homes

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Awards

Industry awards

Holbrook & Co branches are among the ESTAS 2026 winners.

ESTAS 2026: 1 Best in Postcode across one branch.

  • Best in Postcode (1)ESTAS Best in Postcode 2026

Source: The ESTAS 2026 winners, as published.

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Questions about Holbrook & Co

Which Holbrook & Co office has the most reviews?

Seaham has the most, with 2,608 reviews rated 4.8 out of 5, followed by Hartlepool with 222.

Where are the Holbrook & Co offices?

The three Holbrook & Co offices, by town:

Has Holbrook & Co won any awards?

Yes. At the ESTAS 2026 awards its branches won 1 Best in Postcode award.

Reviews may appear on more than one platform.

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