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★★★★★
2,976 reviews across 3 offices and 3 platforms
Holbrook & Co has three offices, in Seaham, Hartlepool and Bishop Auckland. Together they have 2,976 reviews on three platforms, rated 4.8 out of 5 overall.
540
Reviews on Google
All 3 offices
1
Reviews on Facebook
All 3 offices
2,435
Reviews on Trustpilot
All 3 offices
Holbrook & Co's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotYour employee
Your employee, Alex came to our house to carry out several repairs, and I have to say that his professionalism and expertise were excellent. He is definitely a credit to the company
Hi Michael,Thank you for taking the time to leave a review. We are delighted to hear that Alex was so helpful and professional while carrying out repairs.All the best,Miller Homes
5/5
TrustpilotBest handyman ever
Big thank you for Lee fox ,Best handyman ever. Professional. Quick, clean,no messing about.
Hi MS Paula Liu Po,Thank you for taking the time to leave a review. We are thrilled to hear that Lee was so professional, quick and clean while completing work.Best wishes,Miller Homes
4/5
TrustpilotMoved into a Miller Home at the end of…
Moved into a Miller Home at the end of October 24 in Longwick , Bucks An expected amount of snagging issues some of which were dealt with speedily & some that needed chasing but generally happy with the response Had Keith Mollis round today to replace some scratched kitchen fixtures & he did a great job so thumbs up The development is still not finished with a few homes still under construction Hoping Miller are able to deliver on the landscaping generally to this site as whilst our internal snagging experience has been good our experience of our external landscaping has been poor & we await to see rectified landscaping to the front as promised by Miller
Hi Helen,Thank you for taking the time to leave a review. We are thrilled to hear that Keith did a great job on your kitchen fixtures.We wish you lots of happy memories in your new Miller home.Kind regards,Miller Homes
5/5
TrustpilotBrand new house !!
Brand new house !!! As with all new builds snagging occurs , Darren and ford have been brilliant sorting out any problems we’ve had which have only been minor ones can’t praise them enough .
Hi Christopher,Thank you for taking the time to leave a review. We are delighted to hear that Darren and Ford were so helpful with your snagging.We wish you lots of happy memories in your new Miller home.Kind regards,Miller Homes
5/5
TrustpilotFantastic Service from Ravi
We had Ravi Gadher come round to touch up some minor snags and he was fantastic! Did an amazing job on our bannisters, he was polite, professional and very quick! He was diligent and wanted to do a good job, he even hoovered my stairs! Thanks Ravi, you’re a star!
Hi Rachel,Thank you for taking the time to leave a review. We are delighted to hear that Ravi was so polite and professional while touching up a few of your snags.All the best,Miller Homes
5/5
TrustpilotSue at The Paddocks Eastergate
Sue, at The Paddocks Eastergate.Sue is charming, efficient, business like and friendly.Nothing is too much trouble.From our first visit to the development in October, until now, mid January.Mary
Hi Mary,Thank you for taking the time to leave a review. We are delighted to hear that Sue has been so efficient and friendly throughout the process so far.We hope you enjoy your new Miller home when the time comes.Kind regards,Miller Homes
5/5
TrustpilotVery happy with the service I've…
Very happy with the service I've received, very respectable and helpful thank you 😊
Hi Samantha,Thank you for taking the time to leave a review. We are thrilled to hear that our team were so helpful and respectable.All the best,Miller Homes
1/5
TrustpilotAwful customer service
This company is great if you enjoy being talked down to and interrupted whilst trying to talk through all the options for buying your first home. You seriously need to retrain your staff. You have lost a sale here.
Hi,Thank you for taking the time to leave a review. We take all reviews seriously and we are sorry to hear that you have been disappointed with your experience.If you would like to speak about your complaint in further detail, please don't hesitate to reach out via contact@miller.co.uk.Kind regards,Miller Homes
5/5
TrustpilotBrenda Frayne is a delight to talk too
Brenda Frayne is a delight to talk too. Here knowledge about the development and the surrounding area is second to none.
Hi Paul,Thank you for taking the time to leave a review. We are thrilled to hear that Brenda was so helpful and knowledgeable during your visit.We hope to welcome you back soon.Kind regards,Miller Homes
5/5
TrustpilotFirst class service
My mum and I met Jill and Julie when we first visited Collingwood Grange to make enquiries. I am now going ahead with a purchase, and have had nothing but excellent service and support. I can’t fault the level of communication, detail and advice given at any point, not to mention the ladies’ endless patience with our numerous questions! It allowed us to feel extremely reassured of the process and particularly for me - an inexperienced first-time buyer - to be very happy with my choice. If you are interested in a new build home at Collingwood Grange or even just in North Shields, then I 100% recommend that you visit this site and speak to them.
Hi Kuja,Thank you for taking the time to leave a review. We are delighted to hear that Jill and Julie have been so patient and supportive throughout the process so far.We hope you enjoy your new Miller home when the time comes.Kind regards,Miller Homes
5/5
TrustpilotLovely staff at Miller
Lovely staff at Miller. Couldn’t have done more for us to take us around the homes and assist. Julie in particular is a star.
Hi James,Thank you for taking the time to leave a review. We are thrilled to hear that Julie was so helpful during your visit.We wish you all the best with your search for a new home.Kind regards,Miller Homes
5/5
TrustpilotCollingwood Grange
Myself and partner visited Collingwood Grange and spoke to Jill and Julie, about buying our first home they let us view there show home at our own time and then took the time talk us through the process and options that were available to us. There was no pressure and really informative and gave us plenty of information to think about.
Hi James,Thank you for taking the time to leave a review. We are delighted to hear that Jill and Julie were so helpful and informative during your visit to Collingwood Grange.We hope to welcome you back soon.Kind regards,Miller Homes
5/5
TrustpilotSupportive Team
I contacted miller home to start my mortgage journey process, it has been a wonderful experience so far and Jackie one if the team member have been really supportive and guiding me all the way been a vulnerable buyer(first time buyer). Wonderful experience so far!
Hi Adefolake,Thank you for taking the time to leave a review. We are delighted to hear that Jackie has been so helpful and supportive throughout the process so far.We wish you all the best with the rest of your journey.Kind regards,Miller Homes
5/5
TrustpilotOutstanding experience from start to…
Outstanding experience from start to finish during a very difficult period. Customer service and after care has been excellent. Although there are still items outstanding the communication, finish and professionalism has been excellent and highly recommended.
Hi Steven,Thank you for taking the time to leave a review. We are delighted to hear that our team have been so professional and communicative throughout the buying process.We wish you lots of happy memories in your new Miller home.Kind regards,Miller Homes
5/5
TrustpilotThanks to Ravi, Customer Care team
Many thanks to Ravi for coming out to our house to sort out some snagging issues today. He was friendly, polite and cheerful; and carried out his work efficiently.
Hi Sheena,Thank you for taking the time to leave a review. We are thrilled to hear that Ravi was so friendly, polite and cheerful while completing snagging work.All the best,Miller Homes
5/5
TrustpilotExactly service by ravi gadher
Rating only, no written review.
Hi Tin Yeung,Thank you for taking the time to leave a review. We are thrilled to hear that Ravi provided an excellent service.Best wishes,Miller Homes
5/5
TrustpilotGreat experience choosing our first…
Great experience choosing our first joint home together. Thanks to Jo at Lambton park for showing us around all available plots giving us time to make our decision and putting up with us going backward and forwards between plots trying to make a decision! We have found the perfect house and excited for the rest of our journey with miller homes!
Hi Lauren,Thank you for taking the time to leave a review. We are delighted to hear that Jo has been so helpful throughout the process so far.We wish you all the best with the rest of your journey.Kind regards,Miller Homes
5/5
TrustpilotSuch a positive experience on site with…
Such a positive experience on site with Joanne at Lambton Park today. The homes and the street scenes are beautiful and speak for themselves. Joanne wasn’t pushy at all. She listened to our needs list and showed us homes that were well matched to our brief. She dedicated a good hour and 15 minutes to showing me around and answering my questions. Never once felt like any question or request was a bother - and great with my little one. Thank you for your time.
Hi,Thank you for taking the time to leave a review. We are delighted to hear that Joanne was so helpful and informative during your visit to Lambton Park.We wish you all the best with your search for a new home.Kind regards,Miller Homes
5/5
TrustpilotAmazing team
We were so nervous purchasing a new build for our first home after hearing all the horror stories but miller homes made the whole experience so easy!! Jill, Sue and Julie in the office were brilliant and always kept us updated, the whole process was super quick and we couldn’t be happier with the quality finish on our home. A special mention to Michael and Gordon on site who just couldn’t do enough for us and nothing was too big of an ask, as a young couple they kept us right on everything. Couldn’t fault the experience at all, our home is amazing.
Hi Rebecca,Thank you for taking the time to leave a review. We are delighted to hear that Jill, Sue, Julie, Michael and Gordon were all so helpful and informative throughout the buying process.We wish you lots of happy memories in your new Miller Home.Kind regards,Miller Homes
5/5
TrustpilotRavi is very helpful
Ravi helped a lot today with an issue I have been experiencing for a long time, as of today I believe the issue is going to actually be resolved. Very kind and genuine.
Hi Mia,Thank you for taking the time to leave a review. We are thrilled to hear that Ravi was so helpful and genuine while completing work for you.Best wishes,Miller Homes
5/5
TrustpilotLunts Heath Rise
I visited Lunts Heath Rise at the weekend with my son who is looking for one of the first time buyers houses. Although the office was really busy, the sales person Annabel spent so much time with us as a family helping our son with his first steps in buying a house. We are now hoping to take the next steps and we know we will be in safe hands!
Hi Claire,Thank you for taking the time to leave a review. We are thrilled to hear that Annabel was so helpful and informative during your visit to Lunts Heath Rise.We wish your family all the best with their search for a new home.Kind regards,Miller Homes
5/5
TrustpilotFirst class experience at Constarry Gardens Croy with Debbie
We had a great experience with Debbie at the Constarry Gardens site at Croy. She took time to assist us with options available to us and was really informative. I wouldn’t hesitate to recommend visiting Debbie if you are looking for house in this area.
Hi Elizabeth,Thank you for taking the time to leave a review. We are thrilled to hear that Debbie was so helpful and informative during your visit to Constarry Gardens.We wish you all the best with your search for a new home.Kind regards,Miller Homes
5/5
GoogleOverall good experience. Timely responses, clear communication and friendly approach. Cannot flaw anything
5/5
GoogleCharlotte on behalf of Holbrook was amazing from start to finish. Honestly, she made a daunting experience for me a breeze. I could not have completed or navigated the process without her and right before everything shut down for the festive season. Thank you so much.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Holbrook & Co branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
Source: The ESTAS 2026 winners, as published.
Send Holbrook & Co a message.
Seaham has the most, with 2,608 reviews rated 4.8 out of 5, followed by Hartlepool with 222.
The three Holbrook & Co offices, by town:
Yes. At the ESTAS 2026 awards its branches won 1 Best in Postcode award.
