Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotAmazing service
Bought from miller homes in December and it’s been the best experience. Everyone that works for miller is kind, caring and professional and the customer service has been fantastic. Just had the pleasure of having Terry Gare in my home to fix a few minor snags with the home and he has been absolutely exceptional. Not only did he get the work done quickly and perfectly but he was one of the nicest people I’ve ever met which was such a delight. He was even kind enough to hang a clock for me which I deeply appreciated! 10/10 for this company, their workers and the quality of work.
Matthew · 10 February 2025 · Holbrook & Co Seaham
Agent replied · 12 February 2025
Hi Matthew,Thank you for taking the time to leave a review. We are delighted to hear that Terry and the rest of the team have been so helpful and completed work to a high standard.Best wishes,Miller Homes
★★★★★ 5/5
TrustpilotBeckside Manor
Working in construction I was cautious about buying a new build after the stories you hear but had no issues with this site team. The sales office gave us a tour round a similar plot and showed us examples of the options we had picked then worked with us on the best completion date for us. Snags were picked up quickly by the site team and quality throughout was generally of good standard
David · 10 February 2025 · Holbrook & Co Seaham
Agent replied · 12 February 2025
Hi David,Thank you for taking the time to leave a review. We are thrilled to hear that our sales and site team were so helpful throughout the buying process.We hope you continue to enjoy your Miller home.Kind regards,Miller Homes
★★★★★ 5/5
TrustpilotRecent Visit To Lunts Heath Rise
I visited Lunts Heath Rise recently with my daughter as I am thinking of moving to a smaller house as my current home is too big and cold now. The two sales ladies Annabel and Carrie were so kind and spent a long time explaining the different moving options as well as suitable houses for me. We left the office feeling sure that when the time is right, we will be back.
Gerrard · 10 February 2025 · Holbrook & Co Seaham
Agent replied · 12 February 2025
Hi Gerrard,Thank you for taking the time to leave a review. We are delighted to hear that Annabel and Carrie were so helpful during your visit to Lunts Heath Rise.We hope to welcome you both back soon.Kind regards,Miller Homes
★★★★★ 5/5
TrustpilotExcellent help
Excellent experience and very informative if we had any questions she was always willing to help
Lewis · 9 February 2025 · Holbrook & Co Seaham
Agent replied · 12 February 2025
Hi Lewis,Thank you for taking the time to leave a review. We are delighted to hear that our team were so informative throughout the process.Best wishes,Miller Homes
★★★★★ 5/5
TrustpilotLunts Heath Rise
We visited Lunts Heath Rise and were very impressed with the range of houses available. The sales ladies, Annabel & Carrie took the time to go through all the available houses. They even suggested their Assisted Move scheme to help us sell our house. We will certainly be back as soon as the time is right for us to downsize!
Sarah · 8 February 2025 · Holbrook & Co Seaham
Agent replied · 12 February 2025
Hi Sarah,Thank you for taking the time to leave a review. We are delighted to hear that Annabel and Carrie were so helpful and informative during your visit to Lunts Heath Rise. We hope to welcome you back soon.Kind regards,Miller Homes
★★★★★ 5/5
TrustpilotGreat maintenance service from Darrell…
Great maintenance service from Darrell (East mids)!
Marc · 6 February 2025 · Holbrook & Co Seaham
Agent replied · 3 October 2024
Hi Marc,Thank you for taking the time to leave a review. We are delighted to hear that Darrell provided great maintenance services.All the best,Miller Homes
★★★★★ 5/5
GoogleRating only, no written review.
Joanne · 5 February 2025 · Holbrook & Co Seaham
★★★★★ 5/5
TrustpilotFellside Gardens - 5* service
Both Julie and Gareth on the Fellside Gardens site were fantastic in supporting us when choosing our new home. They both went above and beyond answering questions and showing us plots, drawings and landscape plans. Julie has been very proactive chasing our chain and keeping us in the loop. So far so good. Very pleased with the customer service. Mr and Mrs Nicholson
Claire · 4 February 2025 · Holbrook & Co Seaham
Agent replied · 6 February 2025
Hi Claire,Thank you for taking the time to leave a review. We are delighted to hear that Julie and Gareth were so supportive and went above and beyond throughout the buying process.We hope you enjoy your new Miller home when the time comes.Kind regards,Miller Homes
★★★★★ 5/5
TrustpilotDarrell Hardcastle
Very friendly and helpful
Jay · 4 February 2025 · Holbrook & Co Seaham
Agent replied · 6 February 2025
Hi Jay,Thank you for taking the time to leave a review. We are thrilled to hear that Darrell was so friendly and helpful.All the best,Miller Homes
★★★★★ 1/5
TrustpilotNo responsibility or accountability lack of professionalism and misleading
Misleading sales pitch, revolving door of site managers, and no one takes responsibility or accountability for any problem. Terrible communication and constant broken promises. That’s before we move onto the lack of care and attention to the building of houses. Simple Jobs not completed in full, such as sealing showers! Incorrect and broken fixtures and fittings. When you speak to someone it’s falsePromises built upon trying to rapport build rather than professional and efficient service.
Samantha · 3 February 2025 · Holbrook & Co Seaham
Agent replied · 6 February 2025
Hi Samantha,Thank you for taking the time to leave a review. We take all reviews seriously and we are sorry to hear that you have been disappointed with your experience.If you would like to speak about your complaint in further detail, please don't hesitate to reach out via contact@miller.co.uk.Kind regards,Miller Homes
★★★★★ 5/5
TrustpilotVisited the kings Park development…
Visited the kings Park development today. A lovely development with helpful sales staff and friendly tradesmen. Overall a really pleasant experience.
Sharna · 3 February 2025 · Holbrook & Co Seaham
Agent replied · 6 February 2025
Hi Sharna,Thank you for taking the time to leave a review. We are delighted to hear that our team were so helpful and friendly during your visit to Kings Park.We hope to welcome you back soon.Kind regards,Miller Homes
★★★★★ 5/5
TrustpilotBuying our first home together has been…
Buying our first home together has been a great experience. Brenda at Stephenson Meadows has been so helpful and patient with us, and made sure everything has run smoothly. L&T
Leee · 3 February 2025 · Holbrook & Co Seaham
Agent replied · 6 February 2025
Hi Leee,Thank you for taking the time to leave a review. We are delighted to hear that Brenda was so helpful and patient throughout the buying process.We wish you lots of happy memories in your new Miller home.Kind regards,Miller Homes
★★★★★ 5/5
TrustpilotGreat experience at The Paddock
We have bought our house last April and moved in in May 2024 at The Paddock in Eastgate. Our experience has been very good, especially due to Sue at The Paddock who went above and beyond with anything that we needed during the whole process of buying our new home. Her amazing and positive attitude, her willingness to help with any little detail and query has not gone unnoticed . She is absolutely amazing and made the whole journey really smooth and lovely. We love our new home and we are very happy with MillerHomes.
Monika · 3 February 2025 · Holbrook & Co Seaham
Agent replied · 6 February 2025
Hi Monika,Thank you for taking the time to leave a review. We are delighted to hear that Sue went above and beyond to help you throughout the buying process.We wish you lots of happy memories in your new Miller home.Kind regards,Miller Homes
★★★★★ 5/5
TrustpilotJust bought our second Miller home on…
Just bought our second Miller home on the Boulevard development near Wakefield. We've had two great experiences, with Jenny and Allison being very helpful. Snags are ongoing on our current home, but Miller have been quick to put a plan in place to sort them. Overall, extremely happy that we chose them again.
James · 3 February 2025 · Holbrook & Co Seaham
Agent replied · 6 February 2025
Hi James,Thank you for taking the time to leave a review. We are thrilled to hear that Jenny and Allison were so helpful throughout the process.We wish you lots of happy memories in your new Miller home.Kind regards,Miller Homes
★★★★★ 5/5
TrustpilotWindlestone Point experience
Audra Patterson was really helpful in explaining the fine details about the properties. She has made our journey easy. Glad to have met her.
K · 3 February 2025 · Holbrook & Co Seaham
Agent replied · 6 February 2025
Hi K K,Thank you for taking the time to leave a review We are delighted to hear that Audra was so helpful and made the buying process easy.We hope you enjoy your new Miller home when the time comes.Kind regards,Miller Homes
★★★★★ 5/5
TrustpilotPam has done a brilliant job helping us…
Pam has done a brilliant job helping us with picking our house and everything that goes in it. She definitely needs a pay rise and a promotion. She's a good giggle aswell.
Richard · 2 February 2025 · Holbrook & Co Seaham
Agent replied · 6 February 2025
Hi Richard,Thank you for taking the time to leave a review. We are thrilled to hear that Pam was so helpful throughout the buying process.We hope you enjoy your new Miller home when the time comes.Kind regards,Miller Homes
★★★★★ 5/5
Trustpilot1st Contact
First contact with Jess and Debbie at the new Rainford developments both over the telephone and in person has been excellent. They have provided us with all the information we require to buy a new home. Excellent communication of information and a great understanding of our needs in looking for a home for life from Debbie. A very successful first contact meeting which we hope leads to our new home thank you.
Paula · 2 February 2025 · Holbrook & Co Seaham
Agent replied · 6 February 2025
Hi Paula,Thank you for taking the time to leave a review. We are delighted to hear that Jess and Debbie have been so helpful and informative throughout the process so far.We wish you all the best with the rest of the process.Kind regards,Miller Homes
★★★★★ 4/5
TrustpilotThank you Jill and Julie for your great service at Colingwood Grange. You sheared all details and explanation is very much valuable. Appreciate very much your support.
Thank you Jill and Julie for your great service at Colingwood Grange. You both very kind and sheared your knowledge and explain
Rangana · 2 February 2025 · Holbrook & Co Seaham
Agent replied · 6 February 2025
Hi Rangana,Thank you for taking the time to leave a review. We are delighted to hear that Jill and Julie were so helpful and knowledgeable during your visit to Collingwood Grange.We hope to welcome you back soon.Kind regards,Miller Homes
★★★★★ 5/5
TrustpilotMy wife and I were given through view…
My wife and I were given through view on the property we reserved. The information are neat and clear. Jackie from portside village explained us everything and also answered all our questions. Thank you.
Frank · 1 February 2025 · Holbrook & Co Seaham
Agent replied · 6 February 2025
Hi Frank,Thank you for taking the time to leave a review. We are delighted to hear that Jackie was so informative during your viewing of your reserved property at Portside Village.We wish you all the best with the rest of the process.Kind regards,Miller Homes
★★★★★ 5/5
TrustpilotExcellent work
Excellent work, clean working, very punctual and polite thank you
E · 31 January 2025 · Holbrook & Co Seaham
Agent replied · 6 February 2025
Hi E Moore,Thank you for taking the time to leave a review. We are thrilled to hear that our team were so polite and punctual while carrying out work.All the best,Miller Homes
★★★★★ 5/5
TrustpilotAngela, West Craigs Manor
I recently attended West Craigs Manor in Edinburgh. Although I have decided not to buy at this development, I wanted to share my experience. Angela looked after us and I found her approach extremely refreshing - Angela wasn’t pushy or foward, was knowledgeable about the property types on offer and answered all of my questions in relation to extras, upgrades, floor plans etc. You can tell as the buyer that Angela loves her job.
Jason · 31 January 2025 · Holbrook & Co Seaham
Agent replied · 6 February 2025
Hi Jason,Thank you for taking the time to leave a review. We are delighted to hear that Angela was so helpful and informative during your visit to West Craigs Manor.We wish you all the best with your search for a new home.Kind regards,Miller Homes
★★★★★ 5/5
TrustpilotOne year in, and no regrets!
Been in our Miller home for a year now, and so happy we bought it! Snagging issues were resolved in our first year and now we can comfortably enjoy our home.Sue at The Paddock has been incredible throughout not just the buying process but looking after us and the site ever since we moved in - she's been brilliant and always cheery!
Candice · 31 January 2025 · Holbrook & Co Seaham
Agent replied · 6 February 2025
Hi Candice,Thank you for taking the time to leave a review. We are thrilled to hear that Sue was so helpful throughout the whole process.We hope you continue to enjoy your Miller home.Kind regards,Miller Homes
★★★★★ 5/5
TrustpilotExcellent and very prompt service
Excellent and very prompt service. All issues rectified expertly with courtesy and friendliness by ravi gadher Very helpful. Thank you.
Mrs · 29 January 2025 · Holbrook & Co Seaham
Agent replied · 7 February 2025
Hi Mrs B Prosser,Thank you for taking the time to leave a review. We are delighted to hear that Ravi was so helpful and friendly while carrying out work.Best wishes,Miller Homes
★★★★★ 5/5
TrustpilotRavi was absolutely brilliant from…
Ravi was absolutely brilliant from start to finish. High quality work done quickly and very personable too.
Mr · 29 January 2025 · Holbrook & Co Seaham
Agent replied · 7 February 2025
Hi Mr Singh,Thank you for taking the time to leave a review. We are delighted to hear that Ravi completed a great job.All the best,Miller Homes
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