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Holbrook & Co estate agents in Seaham, Hartlepool and Bishop Auckland

4.8

★★★★★ Excellent

2,979 reviews across 3 offices and 3 platforms

holbrookandco.co.uk

Holbrook & Co has three offices, in Seaham, Hartlepool and Bishop Auckland. Together they have 2,979 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.7 / 5

540

Reviews on Google

All 3 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 3 offices

Trustpilot logo

2,438

Reviews on Trustpilot

All 3 offices

Our offices

Holbrook & Co's three offices, most reviewed first. Each has its own page.

Latest reviews from every Holbrook & Co office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

One year in, and no regrets!

Been in our Miller home for a year now, and so happy we bought it! Snagging issues were resolved in our first year and now we can comfortably enjoy our home.Sue at The Paddock has been incredible throughout not just the buying process but looking after us and the site ever since we moved in - she's been brilliant and always cheery!

Candice · 31 January 2025 · Holbrook & Co Seaham

Agent replied · 6 February 2025

Hi Candice,Thank you for taking the time to leave a review. We are thrilled to hear that Sue was so helpful throughout the whole process.We hope you continue to enjoy your Miller home.Kind regards,Miller Homes

5/5

Trustpilot

Excellent and very prompt service

Excellent and very prompt service. All issues rectified expertly with courtesy and friendliness by ravi gadher Very helpful. Thank you.

Mrs · 29 January 2025 · Holbrook & Co Seaham

Agent replied · 7 February 2025

Hi Mrs B Prosser,Thank you for taking the time to leave a review. We are delighted to hear that Ravi was so helpful and friendly while carrying out work.Best wishes,Miller Homes

5/5

Trustpilot

Ravi was absolutely brilliant from…

Ravi was absolutely brilliant from start to finish. High quality work done quickly and very personable too.

Mr · 29 January 2025 · Holbrook & Co Seaham

Agent replied · 7 February 2025

Hi Mr Singh,Thank you for taking the time to leave a review. We are delighted to hear that Ravi completed a great job.All the best,Miller Homes

5/5

Trustpilot

Darren Leach Simpson Park

Darren Leach made our experience as a first time buyer of a new build at millers home Simpson park very fantastic, he made sure all highlighted issues were given immediate attention . His professionalism and patience is extraordinary. I think miller is lucky to have him as a member of their team . Thank you again, You are a star.

Faith · 29 January 2025 · Holbrook & Co Seaham

Agent replied · 7 February 2025

Hi Faith,Thank you for taking the time to leave a review. We are delighted to hear that Darren was so professional and patient throughout the buying process.We wish you lots of happy memories in your new Miller home.Kind regards,Miller Homes

5/5

Trustpilot

Steven has been great and helped with…

Steven has been great and helped with all the questions that we have with this being our first home.

Grace · 29 January 2025 · Holbrook & Co Seaham

Agent replied · 6 February 2025

Hi Grace,Thank you for taking the time to leave a review. We are thrilled to hear that Steven has been so helpful throughout the process so far.Best wishes,Miller Homes

5/5

Trustpilot

Highly recommend

We had our kitchen cupboard door replaced by Darrell Hardcastle after we spotted a chip on the corner when we moved in, Darrell was friendly, polite and quickly rectified the issue leaving no mess for us to clean up after. Thank you!

Megan · 28 January 2025 · Holbrook & Co Seaham

Agent replied · 6 February 2025

Hi Megan,Thank you for taking the time to leave a review. We are thrilled to hear that Darrell was so friendly and polite while carrying out work.Best wishes,Miller Homes

5/5

Trustpilot

Joanne, Lambton Park.

We visited Lambton Park in September 2024 as we'd always admired the development. We were shown around a four bed terraced town house by Joanne, we had not previously considered a town house, but were very impressed by the finish and location. We needed to complete quickly and Joanne and Pam went above and beyond to make this happen.

Stephen · 28 January 2025 · Holbrook & Co Seaham

Agent replied · 6 February 2025

Hi Stephen,Thank you for taking the time to leave a review. We are delighted to hear that Joanne and Pam went above and beyond to help you throughout the process.We wish you lots of happy memories in your new Miller home.Kind regards,Miller Homes

5/5

Trustpilot

Constarry Gardens - 10/10

The whole process with Miller, from start to finish, has been really, really good.The sales team at the Constarry Gardens estate were lovely; extremely friendly and supportive, and very, very helpful.The house itself has been very grand, it's pretty much perfect for me and the fit and finish inside has been done to a very high standard. There have been a few minor snagging issues, as you might expected, but the after sales/customer care team have been on them and have been happy to get them all sorted out and seen to.All in all, for a first time buyer, it's been a fantastic experience.

MLJ · 28 January 2025 · Holbrook & Co Seaham

Agent replied · 6 February 2025

Hi MLJ,Thank you for taking the time to leave a review. We are delighted to hear that our sales and customer care team were so supportive and friendly throughout the buying process.We wish you lots of happy memories in your new Miller home.Kind regards,Miller Homes

5/5

Trustpilot

Purchased a house off of Stamford road…

Purchased a house off of Stamford road from Stephen meadows my miller off of the lovely Brenda who has been amazing with communication and just letting us know the process. Brenda has helped this process be stress free

Annabelle · 27 January 2025 · Holbrook & Co Seaham

Agent replied · 6 February 2025

Hi Annabelle,Thank you for taking the time to leave a review. We are delighted to hear that Brenda was so helpful throughout the buying process.We hope you enjoy your new Miller home when the time comes.Kind regards,Miller Homes

5/5

Trustpilot

Bought a house from brenda at…

Bought a house from brenda at stephenson meadows. Amazing knowledge and super freindly. Had my site meeting today with both her and steven and again both amazing.

Ethan · 27 January 2025 · Holbrook & Co Seaham

Agent replied · 6 February 2025

Hi Ethan,Thank you for taking the time to leave a review. We are delighted to hear that Brenda and Steven have been so knowledgeable and friendly throughout the process so far.We hope you enjoy your new Miller home when the time comes.Kind regards,Miller Homes

5/5

Trustpilot

Ravi the decorator painted our living…

Ravi the decorator painted our living room and did a fantastic job fully prepped and painted in one day to a top standard

Jake · 27 January 2025 · Holbrook & Co Seaham

Agent replied · 6 February 2025

Hi Jake,Thank you for taking the time to leave a review. We are delighted to hear that Ravi did a fantastic job painting your living room.Best wishes,Miller Homes

5/5

Trustpilot

Rowan Park - Lisa and Julie

We recently purchased a plot at Rowan Park, Lisa the sales lady was so helpful and Lisa at customer care has been (and still is being) amazing. From other experience of buying a new build we were left with issues that took ages to resolve and felt very on our own. Lisa has made a point of making sure all of our issues are being resolved and most have been sorted within the first few weeks of moving in. In terms of buying a house from Miller, I would highly recommend, as the service from the Miller ladies themselves has been brilliant and we couldn't be happier with the house itself too!

Hannah · 27 January 2025 · Holbrook & Co Seaham

Agent replied · 6 February 2025

Hi Hannah,Thank you for taking the time to leave a review. We are delighted to hear that Lisa from Sales and Lisa from customer care were both so helpful throughout the process.We wish you lots of happy memories in your new Miller Home.Kind regards,Miller Homes

1/5

Trustpilot

We have nothing but issues since moving…

We have nothing but issues since moving in . Bought a Maplewood at longshore . The finish on the house is absolutely terrible . It is clear it has been rushed. Very disappointed and now a very stressful time

Jennifer · 24 January 2025 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hi Jennifer,Thank you for taking the time to leave a review. We take all reviews seriously and we are sorry to hear that you have been disappointed with your experience.If you would like to speak about your complaint in further detail, please don't hesitate to reach out via contact@miller.co.uk.Kind regards,Miller Homes

5/5

Trustpilot

Ravi came to fix some issues with my…

Ravi came to fix some issues with my kitchen cupboards. He was friendly professional, polite and most importantly fixed the issue.

Hayley · 23 January 2025 · Holbrook & Co Seaham

Agent replied · 16 June 2024

Hi Hayley,Thank you for taking the time to leave a review. We are delighted to hear that Pam has been so helpful and attentive throughout the process so far.We wish you all the best with the rest of the process.Kind regards,Miller Homes

5/5

Trustpilot

Darryl has been to our new Miller home…

Darryl has been to our new Miller home in Stoke Golding a few times .He is always very polite and helpful and quickly deals with anything that’s needs doing . We are very pleased with the service that we have been given .

Dawn · 23 January 2025 · Holbrook & Co Seaham

Agent replied · 15 February 2025

Hi Dawn,Thank you for taking the time to leave a review. We are delighted to hear that Darryl is always helpful and polite while carrying out work.Best wishes,Miller Homes

5/5

Trustpilot

Ravi did a great job of the touch ups…

Ravi did a great job of the touch ups at our house.

Billie · 23 January 2025 · Holbrook & Co Seaham

Agent replied · 9 February 2025

Hi Billie,Thank you for taking the time to leave a review. We are delighted to hear that Ravi did a great job of your touch ups in your house.Best wishes,Miller Homes

5/5

Trustpilot

Repairs

Ravi came to do a repair on the back door for us after it became loose, letting in a draft. He was brilliant, really quick at fixing the issue and a lovely guy.

Amy · 23 January 2025 · Holbrook & Co Seaham

Agent replied · 8 February 2025

Hi Amy,Thank you for taking the time to leave a review. We are thrilled to hear that Ravi was so helpful and quick while repairing your back door.All the best,Miller Homes

5/5

Trustpilot

Ravi is very professional and confident…

Ravi is very professional and confident with the job. Highly recommend!

Justyna · 22 January 2025 · Holbrook & Co Seaham

Agent replied · 2 November 2024

Hi Justyna,Thank you for taking the time to leave a review. We are thrilled to hear that Ravi was so professional and confident while carrying out work.Best wishes,Miller Homes

5/5

Trustpilot

Angela from West Craigs Manor has been…

Angela from West Craigs Manor has been very efficient, proactive and available for us. Thanks to her we have been able to finalise our home!

Sally · 21 January 2025 · Holbrook & Co Seaham

Agent replied · 15 February 2025

Hi Sally,Thank you for taking the time to leave a review. We are delighted to hear that Angela was so efficient and proactive throughout the buying process.We hope you enjoy your new Miller home when the time comes.Kind regards,Miller Homes

5/5

Trustpilot

Rookery and Dial House

Debbie and Jess were very helpful and gave us all the info we needed. We are interested in both of the developments.

Mrs · 20 January 2025 · Holbrook & Co Seaham

Agent replied · 9 November 2024

Hi Mrs June Lee,Thank you for taking the time to leave a review. We are delighted to hear that Debbie and Jess were so helpful during your visit.We wish you all the best with your search for a new home.Kind regards,Miller Homes

5/5

Trustpilot

Fantastic experience with Debbie and…

Fantastic experience with Debbie and Jess. Would highly recommend.

Alex · 20 January 2025 · Holbrook & Co Seaham

Agent replied · 6 February 2025

Hi Alex,Thank you for taking the time to leave a review. We are thrilled to hear that you had a brilliant experience with Debbie and Jess.We hope to welcome you back soon.Kind regards,Miller Homes

5/5

Trustpilot

I have just made a reservation on a…

I have just made a reservation on a plot on Rookery place Rainford , I have found Jess to be very professional and helpful guiding me through all the steps , on to my next chapter 😍

Beverley · 20 January 2025 · Holbrook & Co Seaham

Agent replied · 6 February 2025

Hi Beverley,Thank you for taking the time to leave a review. We are delighted to hear that Jess has been so professional and helpful throughout the process so far.We wish you all the best with the rest of your journey.Kind regards,Miller Homes

5/5

Trustpilot

Wonderful experience at West Craig’s

I don’t usually leave reviews, but Angela deserves it 100%. As the eldest in the family, I watched how much time and effort my parents put into trying to get a new home. Angela was like a lifesaver for us. She made things so easy to understand and was always there to help, no matter how many questions we had. Her energy and positivity made the whole process feel exciting rather than stressful. We couldn’t have asked for a better person to help us. Thank you Angela, you’ve been incredible!

Jude · 20 January 2025 · Holbrook & Co Seaham

Agent replied · 6 February 2025

Hi Jude,Thank you for taking the time to leave a review. We are delighted to hear that Angela was so helpful and understanding throughout the buying process.We hope you enjoy your new Miller home when the time comes.Kind regards,Miller Homes

5/5

Trustpilot

Longridge Farm in Bedlington…

We visited Longridge Farm in Bedlington on Saturday and Sue looked after us. She was very professional and had a wealth of knowledge, answering all our questions and giving us all the information we needed. Hopefully we will be in a position to reserve our dream home very soon and if first impressions are anything to go by, I have no doubt that Sue will guide us through that process seamlessly.

Michelle · 19 January 2025 · Holbrook & Co Seaham

Agent replied · 6 February 2025

Hi Michelle,Thank you for taking the time to leave a review. We are delighted to hear that Sue was so professional and informative during your visit to Longbridge Farm.We wish you all the best with your search for a new home.Kind regards,Miller Homes

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Awards

Industry awards

Holbrook & Co branches are among the ESTAS 2026 winners.

ESTAS 2026: 1 Best in Postcode across one branch.

  • Best in Postcode (1)ESTAS Best in Postcode 2026

Source: The ESTAS 2026 winners, as published.

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Questions about Holbrook & Co

Which Holbrook & Co office has the most reviews?

Seaham has the most, with 2,611 reviews rated 4.8 out of 5, followed by Hartlepool with 222.

Where are the Holbrook & Co offices?

The three Holbrook & Co offices, by town:

Has Holbrook & Co won any awards?

Yes. At the ESTAS 2026 awards its branches won 1 Best in Postcode award.

Reviews may appear on more than one platform.

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