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★★★★★
2,974 reviews across 3 offices and 3 platforms
Holbrook & Co has three offices, in Seaham, Hartlepool and Bishop Auckland. Together they have 2,974 reviews on three platforms, rated 4.8 out of 5 overall.
540
Reviews on Google
All 3 offices
1
Reviews on Facebook
All 3 offices
2,433
Reviews on Trustpilot
All 3 offices
Holbrook & Co's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotGood service today, but wider problems remain
This review is purely for the two technicians who visited us today, Marek and Trevor. They were conscientious, professional, and got the job done with minimal fuss. On one particular job, they very much went above and beyond. Nice guys, too.
5/5
TrustpilotFirst time buyer
As a first time buyer i have plenty of questions about the buying process. Victoria at Houghton Conquest has been incredibly helpful each time I’ve spoken with her. She has been polite, knowledgeable & patient. An asset to the company.
5/5
TrustpilotLovely friendly workers luke was so…
Lovely friendly workers luke was so kind and patient Thankyou
5/5
TrustpilotGreat customer care from Cameron Sharp
Great customer care from Cameron Sharp. Came out and addressed our concerns and has arranged for some long outstanding repairs to be rectified. Took a thorough inspection on the property.
5/5
TrustpilotGreat service
Great service. Ravi was ace and sorted everything that I needed in decent time and respectful in the house, was conscious not to let the indoor cat out also.
5/5
TrustpilotA big thank you to Ian Denton
A big thank you to Ian Denton today who completed all the snags in our house. Tidy workmanship and we’re chuffed with the results. Thanks Ian!
5/5
TrustpilotGreat service from Kieran today
5/5
TrustpilotI recently visited meadowbrook chase…
I recently visited meadowbrook chase and was greeted by Alice and Leanne. Although there was nothing suitable for us at this time, they were very helpful and welcoming.
5/5
TrustpilotWindlestone Point
We are first time buyers and Jess has been supportive all along the way explaining the processes, our options and putting us onto a panel for mortgage lenders!
5/5
TrustpilotGreat experience from Mark Truesdale
Great experience from Mark Truesdale, Brian and Brian with snags at our property. Very attentive and helpful. They attended Kinglass Meadows development in Scotland East.
5/5
TrustpilotThe Hedgerows, Cambuslang
As first-time buyers, we couldn’t have asked for a better experience so far. The whole process has been smooth, well-organised, and genuinely exciting.
5/5
TrustpilotCustomer care - Kerri
Minerva Heights - Huge thanks to Kerri H. from Customer Care for sorting the snagging list from day one and making sure I felt at home. Also, big shoutout to Mark the Contracts Manager and Liam the Site Manager for their support along the way. Much appreciated!
5/5
TrustpilotGareth Todd came out once got in touch…
Gareth Todd came out once got in touch with customer care due to alot off ongoing issues. Since Gareth has took over things are starting to eventually get sorted now and appreciate all his help that we are receiving
5/5
TrustpilotLovely chap indeed
Lovely chap indeed, respectful, did a clean job. Highly appreciated and recommended.
5/5
Trustpilot2 year snagging
David Turner came to our property to repair nail pops and settlement cracks. He did an outstanding job, extremely tidy, friendly, and professional throughout. His workmanship was excellent, and he went above and beyond our expectations.
5/5
TrustpilotI had my progress meeting today with…
I had my progress meeting today with Caroline and Ryan. Caroline was friendly from the get go and has been so helpful since reserving my plot. Ryan was really lovely and made the experience of seeing my home for the first time an enjoyable experience.
5/5
TrustpilotVery Welcoming team and well looked…
Very Welcoming team and well looked after. Excellent communication leading up to our visit and delighted to sign on the dotted line with Angela and Marti. Very professional and great incentives. Thankyou and can’t wait to get in.
5/5
TrustpilotExtremely helpful and flexible company
Extremely helpful and flexible company. Irene, the development sales manager, gave us great advice and answered any questions we had as first time buyers. This made the experience much more relaxing. Any issues have been resolved as quickly as possible by the company and overall quality of the property and outside space is good. We are settled into our home at Langley Gate.
5/5
TrustpilotAlice was very friendly and super…
Alice was very friendly and super helpful
5/5
TrustpilotWe have just recently received our keys…
We have just recently received our keys for our new home, kharri & charlotte have been absolutely brilliant very helpful with any questions we have had and always go out the way to help you.
5/5
TrustpilotWall repairs
We have recently had a few minor snagging issues and we were visited today by Darrell Hardcastle who did a fantastic job. Darrell was really friendly, professional and efficient. Our walls now look good as new!
5/5
TrustpilotBUY A MILLER HOME! The staff bend over backwards to offer the best customer service and our home is a great energy saver.
We bought our home from the Stephenson Meadows development and from day 1 everyone has bent over backwards for us!
5/5
TrustpilotSuper helpful fixing an issue :)
Last night our lock to our back door stopped working so this morning, called up about someone coming to fix it. Mark Seaton came to fix the door the same day not that long after the call and fixed our issue for us, friendly, helpful and super efficient :) can also relax knowing the lock works again too!
5/5
TrustpilotStation Fields
My partner and I finally took the plunge and reserved our first ever new build home at the beautiful Station Fields development.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Holbrook & Co branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
Source: The ESTAS 2026 winners, as published.
Send Holbrook & Co a message.
Seaham has the most, with 2,606 reviews rated 4.8 out of 5, followed by Hartlepool with 222.
The three Holbrook & Co offices, by town:
Yes. At the ESTAS 2026 awards its branches won 1 Best in Postcode award.
