5/5
TrustpilotProblem Common Areas -Had a few problems trying to get some…
Had a few problems trying to get some common areas adjoining my driveway in a new Miller Home, attended to.
Trusted Agent profile
Verified
Holbrook & Co estate agents in Seaham, Hartlepool and Bishop Auckland
★★★★★
2,974 reviews across 3 offices and 3 platforms
Holbrook & Co has three offices, in Seaham, Hartlepool and Bishop Auckland. Together they have 2,974 reviews on three platforms, rated 4.8 out of 5 overall.
540
Reviews on Google
All 3 offices
1
Reviews on Facebook
All 3 offices
2,433
Reviews on Trustpilot
All 3 offices
Our offices
Holbrook & Co's three offices, most reviewed first. Each has its own page.
- Holbrook & Co Seaham48 Church Street, SR7 7HF2,606 reviews · 173 on Google (4.6)240 in the last 90 days
- Holbrook & Co Hartlepool19 Victoria Road, TS24 7SE222 reviews · 222 on Google (4.7)2 in the last 90 days
- Holbrook & Co Bishop Auckland121 Newgate Street, DL14 7EN148 reviews · 147 on Google (4.8)0 in the last 90 days
Latest reviews from every Holbrook & Co office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotBig thanks to Darrell and Ravi
Big thanks to Darrell Hardcastle and Ravi Gadher for stepping up during the recent maintenance work. They handled everything with great focus, skill, and a calm, professional attitude throughout. Really appreciate the effort and dedication, great job, both of you!
5/5
TrustpilotDarren Hardcastle was my plumber
Darren Hardcastle was my plumber, if I hadn’t seen him for myself I would not of know anyone had been to fix my bathroom pipe work, no mess, no nonsense, perfect job from the start to the finish A1
5/5
TrustpilotVisited the Jackton show home
Visited the Jackton show home last week. the girl I dealt with was happy to show me around and very knowledgeable, explaining the whole process for reserving even though they don't have any houses left to sell.
5/5
TrustpilotPleasant experience
We reserved a plot Sept 24 for Stoneyetts Village, Moodiesburn. As 1st time buyers together my husband and I went sure on the process until we met Viviane. She put us at ease straight away with the process. We had a few issues at start and again Viviane helped put our mind at ease.
5/5
TrustpilotMe and my partner just bought our first…
Me and my partner just bought our first home with miller homes and we had the perfect experience. Any questions, issues they sorted for us and was so understanding and patient. Hannah was really good with us and if we could do it all again would go with Hannah and miller homes every time
1/5
TrustpilotThey break all the rules there are
They break all the rules there are, dump what they want to, where ever. The plan of the house showed brick, then they finish it in beige plastic cladding, unbelievable.
5/5
TrustpilotA wonderful first time buying experience
As a first-time buyer, I was excited and nervous going into the process, but thanks to Caroline the experience turned out to be smooth and stress-free.
5/5
Trustpilotcalled as wanted information about the…
Meadowbrook chase - called as wanted information about the HA properties, although the sales team Alice and Leanne couldn’t help they were very polite and friendly and couldn’t do enough for me. Would highly recommend
5/5
TrustpilotWhen myself and the family were looking…
When myself and the family were looking to move we decided to look for a new build home. When visiting the Miller sales office at Jackton, Kharri and Charlotte were very professional and put our mind at ease when making the next step. They have answered any questions promptly and have worked along with us when we made changes to the choices for the house. Kharri has been great in keeping us up to date with the progress. We look forward to making the final hurdle with Kharri and Charlotte in moving into our new home.
5/5
TrustpilotThornly Park
Caroline and Emma from Thornly Park have been outstanding. From originally reserving in July 2024 to getting the keys May 2025, the entire process has been so smooth. From the beginning, Caroline made us feel welcome. Being first time buyers, she explained the process so well, put us at ease and answered any questions we had. Nothing was ever too much trouble and she has went above and beyond and made our experience of buying our first home such a positive one. Thank you!
5/5
TrustpilotBath Front Panel Repair
Ravi Gadher kindly fixed our bath front panel and resealed it along the bottom of the bath panel with such care and precision. It now fits properly and has no movement. I wish all repair men were as professional and friendly as him. Thank you.
5/5
TrustpilotMill chase park bordon
Tom in mill chase park Bordon has been nothing but amazing. Myself and my husband are purchasing our first property and he has answered all questions we have had (Trust me there’s been a lot). As first time buyers he has made this whole process so far smooth sailing. No task is too much!
5/5
TrustpilotHelen at Stanton Cross
Helen at Stanton Cross, Wellingborough
5/5
GoogleKaren & Lilly were an absolute pleasure to meet. Karen showed us around the property we were looking to rent, very professional and helpful. We are an older couple and struggled with some paperwork, Lilly had an abundance of patience to navigate the process for us. Both ladies are very approachable, nothing is too much trouble. They have lovely personalities, and patience. We would gladly recommend them both and Holbrook & Co Estate Agents at Seaham.
5/5
TrustpilotGreat customer service
Just wanted to say thank you to Lauren who helped us at Middlebeck last weekend, we are not in a position to reserve just yet but good customer service is often hard to come by and the information we were given was invaluable for us and our property search. We hope to re visit again at some point in the future but wondered if you could pass on our thanks to Lauren for her patience and assistance.
5/5
TrustpilotGreat customer service
Great customer service. Everything explained in great detail at the welcome meeting. Explained the whole process and answered all quesrions
5/5
TrustpilotAttentive, knowledgeable and incredibly patient sales team
Shopping for a new home can be overwhelming but the sales team at Jackton Gardens turned what could have been a stressful experience into an exciting and smooth journey. The took the time to understand exactly what we were looking for and made sure we felt supported throughout the process.
5/5
TrustpilotVery helpful & professional sales team
A big thank you to the Miller Holmes sales team at Jackton Gardens Charlotte & Karri-jade who took the time to explain all of our options despite the site being sold out, here's hoping they release more fab houses soon...
5/5
TrustpilotLiz Langley Chase
Excellent service I received from Liz at Langley Chase.
5/5
TrustpilotLangley chase friendly and helpful
Really helpful and friendly service from Liz and Lauren at Langley chase ! Had an initial appointment with Liz who showed us lots of plans and chatted through the whole process of buying as our first home.
4/5
TrustpilotAs first time buyers we couldn’t thank…
As first time buyers we couldn’t thank Georgie at Minerva Heights anymore for her help and guidance along the way. From our first visit here we loved everything about it. Throughout the process Georgie kept us updated, made no question feel stupid and has gone above and beyond to make sure we felt comfortable and confident in every decision we made along the way. Thank you so much! We are so grateful and glad we decided to buy here.
5/5
TrustpilotLangley Chase
Popped over to Langley Chase earlier today. Wasn't really sure what I was looking for, to be honest but a very helpful young lady called Liz went through the plans and all options with me. Armed with all the info..just need to make up my mind!
5/5
TrustpilotThe team were super helpful
The team were super helpful, proactive with answering emails, and any queries etc, and worked hard to bring our completion date forward which was amazing. Jenny was incredible and nothing was too much trouble
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
Holbrook & Co branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
- Best in Postcode (1)ESTAS Best in Postcode 2026
Source: The ESTAS 2026 winners, as published.
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Questions about Holbrook & Co
Which Holbrook & Co office has the most reviews?
Seaham has the most, with 2,606 reviews rated 4.8 out of 5, followed by Hartlepool with 222.
Where are the Holbrook & Co offices?
The three Holbrook & Co offices, by town:
- Bishop Auckland: 121 Newgate Street, Bishop Auckland, DL14 7EN
- Hartlepool: 19 Victoria Road, Hartlepool, TS24 7SE
- Seaham: 48 Church Street, Seaham, SR7 7HF
Has Holbrook & Co won any awards?
Yes. At the ESTAS 2026 awards its branches won 1 Best in Postcode award.
