Trusted Agent profile
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★★★★★
2,974 reviews across 3 offices and 3 platforms
Holbrook & Co has three offices, in Seaham, Hartlepool and Bishop Auckland. Together they have 2,974 reviews on three platforms, rated 4.8 out of 5 overall.
540
Reviews on Google
All 3 offices
1
Reviews on Facebook
All 3 offices
2,433
Reviews on Trustpilot
All 3 offices
Holbrook & Co's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotMassively helpful
Can't speak highly enough of Sue and Debby at Long Ridge Farm . They have been beyond helpful throughout the full process of buying our new home .buying a home can be highly stressful in regards to dealing with solicitors etc .they have both been there every step of the way with any help or queries we have had throughout the process
5/5
TrustpilotSue and Debby at Longridge Farm have…
Sue and Debby at Longridge Farm have been amazing since the very beginning.
5/5
TrustpilotCan’t recommend the blakeney green…
Can’t recommend the blakeney green miller home site enough. Pam has been amazing from the beginning and kept us thoroughly informed through the full sales process. Since we have moved in Kev and Robbie have been equally amazing (site team). Anything we have needed hasn’t been an issue. Very pleased with the quality of the home and the service that hasn’t stopped even since we have moved in
5/5
TrustpilotTim and Chris
Tim and Chris came to fix various snags in our house and were brilliant. They were on time, polite and worked hard the whole day! Their work was brilliant and to very high standards, as well as tidying up afterwards.
5/5
TrustpilotExcellent warm service,every detail…
Excellent warm service,every detail explained for us to understand
5/5
TrustpilotSue and Debby were amazing!
5/5
TrustpilotGreat job
Tim the techie arrived on time and completed fitting additional cupboards with minimum of disruption leaving everywhere clean and tidy.
5/5
TrustpilotJackie and Alison helped us with full…
Jackie and Alison helped us with full patience and guided us through out the entire process of reservation.
5/5
TrustpilotSean from customer care was great.
Sean from customer care was absolutely brilliant. He was friendly and helpful from the get go and helped us with every issue we raised plus more. He has done a brilliant job with everything and left it all to a high standard.
Hi Robyn, Thank you for taking the time to leave a review. We are thrilled to hear that Sean was so friendly and helpful. Best wishes, Miller Homes
5/5
TrustpilotNew build home
I had a couple things what needed sorting, it was all booked in for today, and it all got sorted and more, Harry from york or who was working in york was absolutley amazing! He went above and beyond to make sure everything was fixed and completed and I was happy with it... even showed me how to clean my stainless steel cooker hood!!
Hi Misha, Thank you for taking the time to leave a review. We are delighted to hear that Harry was so helpful and went above and beyond to fix all issues. Best wishes, Miller Homes
5/5
TrustpilotBlakeney Green
From just starting to look at new homes to reserving a house in blakeney green, the team at miller homes have been very helpful and helped us out a lot in providing information and guiding us through the process so far.
Hi Daniel, Thank you for taking the time to leave a review. We are thrilled to hear that our team were so helpful and informative during the buying process. We hope you enjoy your new Miller home when the time comes. Kind regards, Miller Homes
5/5
TrustpilotSue & Debby at Longridge Farm
From the minute we went into reserve our home at the start of the year, Sue and Debby at Longridge Farm were absolutely amazing. They made the journey of buying our home stress free and kept us informed at all times, so helpful and a great service...we couldn't thank them enough for everything they did for us and making this journey enjoyable right up to completion. Thanks both.
Hi Mr Nolan, Thank you for taking the time to leave a review. We are thrilled to hear that Sue and Debby were so informative and helpful during the buying process. We wish you lots of happy memories in your new Miller home. Kind regards, Miller Homes
5/5
TrustpilotShout out to Chris Smith who did some…
Shout out to Chris Smith who did some work for me at my new build in City Fields, 10/10 service
Hi Keira, Thank you for taking the time to leave a review. We are thrilled to hear that Chris provided excellent customer service. Kind regards, Miller Homes
5/5
GoogleI had a fantastic experience with the team at Holbrook. Kirstie and the rest of the staff were incredibly helpful, professional, and efficient throughout the entire process. Everything was handled quickly and smoothly, and I was kept informed at every step. What really stood out was how personalised the service felt, I never felt like just another client. Thank you to Kirstie and the team for making the experience so easy and stress-free!
Thank you for your feedback.
5/5
GoogleExcellent service from Lilly from start to finish. Bumpy journey due to buyers solicitors. Lilly was amazing at keeping me in the loop, chasing without prompting. She went above and beyond to see us through our sale and purchase in a quick turnaround. She was very professional and above all else human. We had a laugh along the way. Not once did she mind my daily calls (or did a very good job of hiding it 🤣) but always reassured me and acted on any requests. Nice touch on key collection receiving cards and chocolates. If we ever move again, there is no doubt we will use Holbrook.
Thank you for your feedback.
5/5
TrustpilotTim Melia has been great when coming to…
Tim Melia has been great when coming to fix snagging issues that we have raised, he is quick to help and quick to explain any top tips for avoiding potential issues or even ways we can manage them ourselves
Hi RMB, Thank you for taking the time to leave a review. We are thrilled to hear that Tim was so helpful while fixing snagging issues. All the best, Miller Homes
5/5
TrustpilotBuying a home with Ellie and Tracie at…
Buying a home with Ellie and Tracie at Boorley Gardens was an absolute pleasure! 💛
Hi Aleksandra, Thank you for taking the time to leave a review. We are thrilled to hear that Ellie and Tracie were so supportive, professional and helpful throughout the buying process. We wish you lots of happy memories in your new Miller home. Kind regards, Miller Homes
5/5
TrustpilotFriendly, knowledgeable and timely help throughout
I’ve been in my Miller Home for almost 1 year now, and I love it! I’ve had work done a couple of times from one of their technicians Greg, and both times he’s gone out of his way to fix the issue, and advise on any way I can look after the house as it settles. I never feel daft asking him questions, and he gets the work done in no time at all, I’d highly recommend him!
Hi Tom, Thank you for taking the time to leave a review. We are delighted to hear that Greg and Darren helped resolve issues quickly throughout the after sales process. We hope you continue to enjoy your Miller home. Kind regards, Miller Homes
5/5
TrustpilotCreaky floorboard fix
Mark Seaton came to fix our creaky floorboards and did a great job. He was very friendly and solved the issue on the same day.
5/5
TrustpilotRemedial work done by Harry
Review is specifically for work by Harry at Spring Wood Park - he sorted multiple things quickly and effectively.
Hi Ben, Thank you for taking the time to leave a review. We are thrilled to hear that Harry completed work to a great standard. All the best, Miller Homes
5/5
TrustpilotWhat a wonderful soul Pam has been
What a wonderful soul Pam has been. We have called and visited many times and she has been so patient and accommodating. Pam has not only given us lots of useful information regarding build, area, workmanship etc. she has been so unbelievably kind and sweet with our children when we’ve dragged them along to viewings and appointments. We’re still very much looking at our options, but Pam has by far been one of the most friendly, professional, informative member of the sales teams we have spoken to. Thank you Pam, you’re a wonderful soul and fabulous at what you do.
Hi Nicola, Thank you for taking the time to leave a review. We are delighted to hear that Pam was so informative, friendly and professional during your visits. We wish you all the best with your search for a new home. Kind regards, Miller Homes
5/5
TrustpilotGreg came to do some work on our house…
Greg came to do some work on our house and was excellent. The work was all done to a really high standard and he was very kind and helpful throughout his visit.
Hi Kiera, Thank you for taking the time to leave a review. We are delighted to hear that Greg was so helpful and completed work to a high standard. All the best, Miller Homes
5/5
GoogleKaren was brilliant in finding a new tenant in line with my requirements and kept me posted throughout
Thank you for your feedback.
5/5
TrustpilotProfessional and helpful service from Callum.
Callum visited our home to assess a few issues with our Miller property. He was professional, polite, and thorough. It’s reassuring to know the repairs will now be arranged.
Hi Peter, Thank you for taking the time to leave a review. We are thrilled to hear that Callum was so professional, polite and thorough while carrying out repair work. Best wishes, Miller Homes
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Holbrook & Co branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
Source: The ESTAS 2026 winners, as published.
Send Holbrook & Co a message.
Seaham has the most, with 2,606 reviews rated 4.8 out of 5, followed by Hartlepool with 222.
The three Holbrook & Co offices, by town:
Yes. At the ESTAS 2026 awards its branches won 1 Best in Postcode award.
