Trusted Agent profile

Verified

Holbrook & Co estate agents in Seaham, Hartlepool and Bishop Auckland

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

2,974 reviews across 3 offices and 3 platforms

holbrookandco.co.uk

Holbrook & Co has three offices, in Seaham, Hartlepool and Bishop Auckland. Together they have 2,974 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.7 / 5

540

Reviews on Google

All 3 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 3 offices

Trustpilot logo

2,433

Reviews on Trustpilot

All 3 offices

Our offices

Holbrook & Co's three offices, most reviewed first. Each has its own page.

Latest reviews from every Holbrook & Co office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Sue at the Longridge Farm development…

Sue at the Longridge Farm development has been exceptional in her customer service while supporting us to find a new home after a poor experience with another house builder. Her proactive approach and listening to our wishes has been fantastic. We wish to share our appreciation of her customer service which cannot be faulted.

Cheryl Β· 2 November 2025 Β· Holbrook & Co Seaham

Agent replied Β· 5 November 2025

Hi Cheryl, Thank you for taking the time to leave a review. We are thrilled to hear that Sue was so supportive during the buying process. We hope you enjoy your new Miller home when the time comes. Kind regards, Miller Homes

5/5

Trustpilot

Collingwood Grange home

We recently bought a miller home at Collingwood Grange and we're so happy with the experience. Jill, Jeff and Gordon were all very helpful and professional. We were well looked after throughout the whole process and kept up to date with the developments as the build progressed. Thank you so much!

A Β· 2 November 2025 Β· Holbrook & Co Seaham

Agent replied Β· 5 November 2025

Hi A T, Thank you for taking the time to leave a review. We are thrilled to hear that Jill, Jeff and Gordon were so helpful and professional during the buying process. We wish you lots of happy memories in your new Miller home. Kind regards, Miller Homes

5/5

Trustpilot

We reserved a plot at Portside village…

We reserved a plot at Portside village Jackie and Alison were amazing. Lovely people and Brilliant customer service

Callum Β· 2 November 2025 Β· Holbrook & Co Seaham

Agent replied Β· 5 November 2025

Hi Callum, Thank you for taking the time to leave a review. We are delighted to hear that Jackie and Alison have provided great customer service during the buying process so far. We hope you enjoy your new Miller home when the time comes. Kind regards, Miller Homes

5/5

Trustpilot

Thank you

We had an issue with placing a hole for a socket for our dishwasher, so we got in touch with the customer care team. They were really helpful and sent round Mark and Harry the same day. Both of them were fantastic! Friendly, efficient, and a good laugh! They got the job done in minutes and even gave us some really useful advice about the dishwasher pipes. Thank you so much, Harry and Mark, for your great service!

Frances Β· 1 November 2025 Β· Holbrook & Co Seaham

5/5

Trustpilot

A1 service @Lunts Heath Rise

We went over to Lunts Heath Rise to look at the development. What a refreshing experience. Carrie and Annabel are absolutely superb - mega helpful, informed, enthusiastic, professional without being pushy. The site is fantastic and the staff make the whole process of buying as stress-free as it should be but generally hasn't been when we've had dealings with Morris and Wainhomes. Highly recommended

Jonathan Β· 31 October 2025 Β· Holbrook & Co Seaham

5/5

Trustpilot

Sophie at Chaple Gardens

Sophie at Chaple Gardens, Dumbarton development was excellent.

Isobel Β· 31 October 2025 Β· Holbrook & Co Seaham

5/5

Trustpilot

Varsity Quarter: Manchester: Sharon Robinson

This review is appreciation of Sharon Robinson who has been absolute gem in helping us from the very start. Being a first time buyer we were not aware of the process but Sharon and Janet went above and beyond and helped us with every little thing. Sharon even helped us and guided us for the things not concerned with the buying process.

Aly Β· 31 October 2025 Β· Holbrook & Co Seaham

5/5

Google

Rating only, no written review.

ShMac Β· 31 October 2025 Β· Holbrook & Co Seaham

Agent replied Β· 23 January 2026

Thank you for your feedback.

5/5

Google

Rating only, no written review.

Jordan Β· 25 October 2025 Β· Holbrook & Co Hartlepool

Agent replied Β· 22 January 2026

Thank you for your feedback Jordan, much appreciated.

5/5

Trustpilot

Pam Kev and Robbie Blakeney green Sunderland

Pam, kev and Robbie Blakeney green

Leanne Β· 22 October 2025 Β· Holbrook & Co Seaham

Agent replied Β· 23 October 2025

Hi Leanne, Thank you for taking the time to leave a review. We are delighted to hear that Pam, Kev and Robbie were so helpful throughout the full process. We wish you lots of happy memories in your new Miller home. Kind regards, Miller Homes

5/5

Trustpilot

Jen based in Durham made my experience…

Jen based in Durham made my experience very easy and enjoyable. Every time I made a phone call it was always returned in a timely manner and very polite throughout the process.

Josh Β· 22 October 2025 Β· Holbrook & Co Seaham

Agent replied Β· 23 October 2025

Hi Josh, Thank you for taking the time to leave a review. We are thrilled to hear that Jen was so polite and professional throughout the buying process, We wish you lots of happy memories in your new Miller home. Kind regards, Miller Homes

5/5

Trustpilot

Lunts Heath Rise

We have recently moved into the Lunts Heath Rise development and couldn’t have been happier with the service we had from Annabel. From the second we made contact with her she has been fantastic. She made the process smooth and was always happy to help with any questions we had. Thank you so much we love our new home πŸ’›

Olivia Β· 22 October 2025 Β· Holbrook & Co Seaham

Agent replied Β· 23 October 2025

Hi Olivia, Thank you for taking the time to leave a review. We are delighted to hear that Annabel made the buying process a smooth experience. We wish you lots of happy memories in your new Miller home. Kind regards, Miller Homes

5/5

Trustpilot

Great appointment with Kelly at Forster Park

I had an appointment with Kelly at Forster Park last week and she was excellent. Kelly provided access for us to measure up the property ahead of completion. Whilst I was there she talked through with me a few of the outstanding issues and committed to getting these resolved ahead of our completion.

Adam Β· 21 October 2025 Β· Holbrook & Co Seaham

Agent replied Β· 22 October 2025

Hi Adam, Thank you for taking the time to leave a review. We are thrilled to hear that Kelly was so helpful during the process. We hope you enjoy your new Miller home when the time comes. Kind regards, Miller Homes

5/5

Trustpilot

Sue & Debby have been SUPERSTARS!

Sue and Debby from the longridge farm branch have been amazing right from the very start. Any information or any help I’ve needed has never been a problem and they have made the whole process so stress free. Their communication has been bang on and their advice has been very useful and helpful. Can’t recommend them enough!

Chris Β· 20 October 2025 Β· Holbrook & Co Seaham

Agent replied Β· 22 October 2025

Hi Chris, Thank you for taking the time to leave a review. We are thrilled to hear that Sue and Debby were so informative and helpful during the buying process. Best wishes, Miller Homes

5/5

Trustpilot

Chris Bate

Chris was excellent

Kim Β· 20 October 2025 Β· Holbrook & Co Seaham

Agent replied Β· 22 October 2025

Hi Kim, Thank you for taking the time to leave a review. We are thrilled to hear that Chris was so informative and polite while completing work. All the best, Miller Homes

5/5

Trustpilot

Christopher Smith, skilled and talented

I had Christopher Smith to fix my kitchen sink today. He was absolutely brilliant. He was very skilful, friendly and polite. He had fixed my kitchen in a professional way, kept everything clean and tidy. I’m so grateful for his work.

Mohamed Β· 20 October 2025 Β· Holbrook & Co Seaham

Agent replied Β· 22 October 2025

Hi Mohamed, Thank you for taking the time to leave a review. We are thrilled to hear that Christopher was so friendly, polite and professional while carrying out work. Best wishes, Miller Homes

5/5

Trustpilot

Fabulous what a duo, Spectacular Sue & Delightful Deb

Visited Longridge this weekend again for about the 100th time since buying my house on the site, and what can I say the experience has been super special.

Rick Β· 20 October 2025 Β· Holbrook & Co Seaham

Agent replied Β· 22 October 2025

Hi Rick, Thank you for taking the time to leave a review. We are delighted to hear that Sue and Deb were so efficient, helpful and understanding throughout the buying process. We hope you enjoy your new Miller home when the time comes. Kind regards, Miller Homes

1/5

Trustpilot

Failed fire safety doors

The novus development we have now been told for a long time are doors that miller Homes provided are not fire safe. When they have done fire inspections no one has come out ! I think I speak for all residents when I say we don’t know where we stand and we should not have to pay for it when they provided the wrong doors in the first place.

Glen Β· 19 October 2025 Β· Holbrook & Co Seaham

Agent replied Β· 21 October 2025

Hi Glen, Thank you for taking the time to leave a review. We have flagged this with our North West customer care team and someone will be in touch with you as soon as possible regarding this matter. Best wishes Miller Homes

5/5

Trustpilot

Blakeney Green

Great communication and customer care from Pam at Blakeney Green. Extremely attentive and kept us updated every step of our journey, making the process quick and easy. We adore our new home and feel that, not only has it been completed to an exceptional standard, but that we continue to receive great support and quick, professional care when any small issues have arisen.

Lindsay Β· 19 October 2025 Β· Holbrook & Co Seaham

5/5

Trustpilot

Pam at Blakeney Green has been nothing…

Pam at Blakeney Green has been nothing short of AMAZING! We finally reserved our forever home yesterday and Pam has literally been there daily helping us with everything to get there. Roll on moving day. 5 stars from us and I have no doubt we will love the house and the site itself looks immaculate ⭐️

Claire Β· 19 October 2025 Β· Holbrook & Co Seaham

5/5

Trustpilot

Blakeney Green - 5*

Pam has made the process of reserving our new build home seamless - she has been amazing from the very start and her service has been second to none, nothing is too much. She has and continues to keep us in the loop at every stage of the process and we can’t wait to complete and move into our new home.

Ellisha Β· 19 October 2025 Β· Holbrook & Co Seaham

5/5

Google

Lilly, Joanne and the team were absolutely excellent at all stages of the house sale. The photos taken of the property captured the essence of the home and people who come to view all had a significant interested in the property and not looking to waste any ones time. Two-way communication was excellent and the information provided at the start of the process was first class. I would highly recommend Holbrooks for the sale/purchase of your home - you are in good hands!

Luke Β· 19 October 2025 Β· Holbrook & Co Seaham

Agent replied Β· 23 January 2026

Thank you for your feedback.

5/5

Trustpilot

Seaham Garden Village 5*

The whole process from first driving onto the site to β€˜have a look’ has simply been great!

Jess Β· 18 October 2025 Β· Holbrook & Co Seaham

5/5

Trustpilot

First Time Buyer - Longridge Farm

We have recently bought our first home at Longridge Farm. Although it has been a stressful process due to being a first time buyer, Sue & Debby at Longridge Farm have been an amazing help.

Chris Β· 18 October 2025 Β· Holbrook & Co Seaham

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Holbrook & Co branches are among the ESTAS 2026 winners.

ESTAS 2026: 1 Best in Postcode across one branch.

  • Best in Postcode (1)ESTAS Best in Postcode 2026

Source: The ESTAS 2026 winners, as published.

Want Holbrook & Co to help?

Send Holbrook & Co a message.

What do you need help with?

Holbrook & Co will use your details to contact you about this. See our privacy notice.

Questions about Holbrook & Co

Which Holbrook & Co office has the most reviews?

Seaham has the most, with 2,606 reviews rated 4.8 out of 5, followed by Hartlepool with 222.

Where are the Holbrook & Co offices?

The three Holbrook & Co offices, by town:

Has Holbrook & Co won any awards?

Yes. At the ESTAS 2026 awards its branches won 1 Best in Postcode award.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent