Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotHelen is an exceptional real estate…
Helen is an exceptional real estate agent, incredibly kind, friendly, and truly professional. She answers every question with great patience, even the smallest ones, making the entire home-buying process much smoother and easier to understand. Her support at every stage is invaluable, and her dedication makes you feel genuinely taken care of. We need more people like her in roles like this, it would make the real estate world a much better and more pleasant place!
Marlena · 24 November 2025 · Holbrook & Co Seaham
★★★★★ 5/5
TrustpilotWe had a few snags on the new build…
We had a few snags on the new build house that seemed to have been forgotten or missed during handover from site to customer service. After chasing, an Inspection Manager CameronS with ShaunW visited, fixed a few issues and scheduled to get everything else fixed. Shaun came back a few times and got all our major issues sorted.
Stu · 23 November 2025 · Holbrook & Co Seaham
Agent replied · 25 November 2025
Hi Stu Star,
Thank you for taking the time to leave a review. We are delighted to hear that Cameron and Shaun completed work to a great standard.
Best wishes,
Miller Homes
★★★★★ 5/5
TrustpilotMarek really good
Snags happen but all remedial work completed quickly to a good standard. Marek has been brilliant, very professional and polite, work done to a high standard.
Gary · 23 November 2025 · Holbrook & Co Seaham
Agent replied · 25 November 2025
Hi Gary,
Thank you for taking the time to leave a review. We are thrilled to hear that Marek was so professional and polite while carrying out work on your property.
All the best,
Miller Homes
★★★★★ 5/5
TrustpilotThank you Helen for your help and…
Thank you Helen for your help and support with me and Aly today at 2pm
Tracy · 23 November 2025 · Holbrook & Co Seaham
Agent replied · 25 November 2025
Hi Tracy,
Thank you for taking the time to leave a review. We are delighted to hear that Helen was so helpful and supportive during your visit.
Best wishes,
Miller Homes
★★★★★ 5/5
TrustpilotShow home in Millerpark with sales team…
Show home in Millerpark with sales team including Lynn Charlotte and Helen are really lovely to deal with and very helpful.
A · 23 November 2025 · Holbrook & Co Seaham
Agent replied · 25 November 2025
Hi A.,
Thank you for taking the time to leave a review. We are delighted to hear that Lynn, Charlotte and Helen were so helpful during your visit.
Best wishes,
Miller Homes
★★★★★ 5/5
TrustpilotMargaret amazing experience
We had the pleasure of meeting Margaret in Catterick to help us through our process. We didn’t end up choosing a house with miller homes. However, if we could buy a house based on the person selling it Margaret would have sold to us hands down. She was amazing, knowledgeable and left us with no questions each time we went in. Amazing experience overall.
Beaumont · 23 November 2025 · Holbrook & Co Seaham
Agent replied · 25 November 2025
Hi Beaumont,
Thank you for taking the time to leave a review. We are delighted to hear that Margaret was so helpful and knowledgeable during your visit to our site.
We wish you all the best with your search for a new home.
Kind regards,
Miller Homes
★★★★★ 5/5
TrustpilotAlison and Jackie at port side village…
Alison and Jackie at port side village have be very informative and helpful along our way of reserving our new home.
J · 22 November 2025 · Holbrook & Co Seaham
★★★★★ 5/5
TrustpilotWe have been in our new home for nearly…
We have been in our new home for nearly 2 months now and I wanted to take a moment to share how incredibly positive my experience has been with Helen. She has been nothing short of outstanding. From the very beginning, consistently went above and beyond in every possible way. Her kindness, professionalism and genuine care has truly set her apart and the way she has been has made the entire experience smoother, easier and more enjoyable!
Kinga · 21 November 2025 · Holbrook & Co Seaham
★★★★★ 5/5
TrustpilotHelpful and efficient staff at Carberry…
Helpful and efficient staff at Carberry Grange. Megan, Paula, Samantha and Gail were all a pleasure to deal with. As was the Site Manager Mihal and his assistant Aaron. Any queries were very quickly dealt with.
Kenneth · 21 November 2025 · Holbrook & Co Seaham
★★★★★ 5/5
TrustpilotChristopher smith from Customer…
Christopher smith from Customer services was really helpful. Would highly recommend
Ren · 21 November 2025 · Holbrook & Co Seaham
★★★★★ 5/5
TrustpilotBrilliant work from Mark Taylor & Alex…
Brilliant work from Mark Taylor & Alex Burek fitting our utility sink and cupboards today! Professional & Friendly
Mr · 21 November 2025 · Holbrook & Co Seaham
Agent replied · 22 November 2025
Hi Mr Bereziuk,
Thank you for taking the time to leave a review. We are thrilled to hear that Mark and Alex were so professional and friendly while completing work.
All the best,
Miller Homes
★★★★★ 5/5
TrustpilotChris Smith and Alex Burek
Chris Smith and Alex Burek came to my house today to fix my landing floor. Excellent customer service and really good quality work.
Abolfazl · 21 November 2025 · Holbrook & Co Seaham
Agent replied · 22 November 2025
Hi Abolfazl Abdi,
Thank you for taking the time to leave a review. We are thrilled to hear that Chris and Alex provided excellent customer service and completed the job to a great standard.
Best wishes,
Miller Homes
★★★★★ 5/5
TrustpilotGreat experience purchasing our new…
Great experience purchasing our new home. Debbie was always so helpful and was available to answer any questions we had. The building site team were also extremely helpful and addressed any small issues really quickly. Also made it possible for us to move in 2 weeks early which was amazing
Laura · 20 November 2025 · Holbrook & Co Seaham
Agent replied · 22 November 2025
Hi Laura,
Thank you for taking the time to leave a review. We are thrilled to hear that Debbie and the site team were so helpful throughout the buying process.
We wish you lots of happy memories in your new Miller home.
Kind regards,
Miller Homes
★★★★★ 5/5
TrustpilotGreat repair job completed
Marek attended my property today to carry out repair works to my garage door. He was really friendly and did a brilliant job, going above and beyond to make sure I was happy with the result and ensure the issue with my door does not reoccur. Great service. Thank you very much!
Grace · 20 November 2025 · Holbrook & Co Seaham
Agent replied · 22 November 2025
Hi Grace,
Thank you for taking the time to leave a review. We are thrilled to hear that Marek was so friendly and went above and beyond to complete the job to a high standard.
Best wishes,
Miller Homes
★★★★★ 1/5
TrustpilotPLOT 4 WINDLESTONE POINT.
PLOT 4 WINDLESTONE POINT. CHILTON
Jonathan · 20 November 2025 · Holbrook & Co Seaham
★★★★★ 5/5
TrustpilotWindlestone Point
Myself and husband bought a Miller home in September and yes like all new builds we had snags...dissapointing but hey ho it happens.
Christine · 20 November 2025 · Holbrook & Co Seaham
Agent replied · 21 November 2025
Hi Christine,
Thank you for taking the time to leave a review. We are delighted to hear that Kirsty was so helpful and efficient during the after sales process.
Best wishes,
Miller Homes
★★★★★ 5/5
TrustpilotDelighted with our first new build experience.
My family and I moved into our second house and our first ever new build in April 2025. From our very first interaction with Lynne and Jenna in the Sales Team, to meeting Ross the Site Manager, and then our final conversations with the ladies and Mark at SE Customer Care, the team have been outstanding throughout.
Marc · 19 November 2025 · Holbrook & Co Seaham
Agent replied · 21 November 2025
Hi Marc,
Thank you for taking the time to leave a review. We are delighted to hear that Lynne, Jenna, Ross, Mark and the rest of the team were so supportive during the buying and after sales process.
We hope you continue to enjoy your new Miller home.
Kind regards,
Miller Homes
★★★★★ 5/5
TrustpilotMade buying a home easy
Andy was super friendly and helpful, going above and beyond he took a lot of the stress out of buying our first house by always being available to answer any questions we had
Peter · 19 November 2025 · Holbrook & Co Seaham
Agent replied · 21 November 2025
Hi Peter,
Thank you for taking the time to leave a review. We are delighted to hear that Andy was so friendly and helpful throughout the process.
We wish you lots of happy memories in your new Miller home.
Kind regards,
Miller Homes
★★★★★ 5/5
TrustpilotRepair work was carried out on our…
Repair work was carried out on our Miller home, the joiner was excellent, & David Turner, decorator, also provided an excellent service. Highstone Hall development.
Mr · 19 November 2025 · Holbrook & Co Seaham
Agent replied · 10 December 2024
Hi Mr Morris,
Thank you for taking the time to leave a review. We are delighted to hear that David and the team provided excellent customer service.
Best wishes,
Miller Homes
★★★★★ 5/5
TrustpilotSue has supported us in the sales…
Sue Perrin at Minerva heights has supported us in the sales process of getting our Miller home. We are so thankful for Sues support. She has been kind, tentative and approachable throughout the process. She has been a friendly face and a great help.
Kieran · 17 November 2025 · Holbrook & Co Seaham
Agent replied · 18 November 2025
Hi Kieran,
Thank you for taking the time to leave a review. We are delighted to hear that Sue was so supportive, approachable and friendly throughout the buying process.
We hope you enjoy your new Miller home when the time comes.
Kind regards,
Miller Homes
★★★★★ 5/5
TrustpilotFantastic experience throughtout the…
Fantastic experience throughtout the whole process! Couldn't have had a more helpful and positive experience purchasing my property! The most amazing team helping me throughout everything, always there if any questions needed answering. Always went above and beyond in any way to help when they could!
Jenny · 16 November 2025 · Holbrook & Co Seaham
Agent replied · 18 November 2025
Hi Jenny,
Thank you for taking the time to leave a review. We are thrilled to hear that our team went above and beyond to help you throughout the buying process.
We wish you lots of happy memories in your new Miller home.
Kind regards,
Miller Homes
★★★★★ 5/5
TrustpilotGreat staff on the Fellside Gardens development
I have recently moved onto the Fellside Gardens estate in Consett and both Charlotte Young and John Taylor who work on this development have gone above and beyond to help me both before and after my move. Many thanks 🙏
Joanna · 16 November 2025 · Holbrook & Co Seaham
Agent replied · 18 November 2025
Hi Joanna,
Thank you for taking the time to leave a review. We are delighted to hear that Charlotte and John went above and beyond to help you throughout the buying and after sales process.
We wish you lots of happy memories in your new Miller home.
Kind regards,
Miller Homes
★★★★★ 5/5
TrustpilotHelen was excellent from the first…
Helen was excellent from the first moment we met. She was professional, friendly and always answered our questions, no matter how complicated they were.
Beata · 16 November 2025 · Holbrook & Co Seaham
Agent replied · 18 November 2025
Hi Beata Oly,
Thank you for taking the time to leave a review. We are thrilled to hear that Helen was so professional, friendly and made the buying process an exciting experience.
Best wishes,
Miller Homes
★★★★★ 5/5
TrustpilotExceptional
Exceptional! So professional and gets the deal done as quick as possible! Unbelievable service Charlotte 🤍 thank you
Louise · 15 November 2025 · Holbrook & Co Seaham
Agent replied · 18 November 2025
Hi Louise,
Thank you for taking the time to leave a review. We are delighted to hear that Charlotte was so helpful and professional during the buying process.
All the best,
Miller Homes
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