Trusted Agent profile
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★★★★★
2,974 reviews across 3 offices and 3 platforms
Holbrook & Co has three offices, in Seaham, Hartlepool and Bishop Auckland. Together they have 2,974 reviews on three platforms, rated 4.8 out of 5 overall.
540
Reviews on Google
All 3 offices
1
Reviews on Facebook
All 3 offices
2,433
Reviews on Trustpilot
All 3 offices
Holbrook & Co's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotHad Darrell Hardcastle come today to do…
Had Darrell Hardcastle come today to do some of the snagging that was picked up and honestly could not fault him. A lovely, professional and polite man, went above and beyond including fixing the doors which was not picked up on snag. The snags were completed and no complaints fantastic service - 5star rating! Thank you
5/5
TrustpilotI have just spent many hours with June…
I have just spent many hours with June McKellar, she was absolutely wonderful. She spent hours with me helping me she could not have done any more for me what are fabulous lady? I could not recommend her highly enough she was such a help to me today.
5/5
TrustpilotHad a brilliant show round and chat…
Had a brilliant show round and chat with Debbie and Toby, they could not be more accommodating. Amazing service
5/5
TrustpilotChris and Harry
Chris and Harry were friendly and very helpful today looking to rectify issues with the bathroom floorboards. Although the issues were not fully resolved, a plan to remedy the issue has been explained.
Hi Nicole, Thank you for taking the time to leave a review. We are delighted to hear that Chris and Harry were so friendly and helpful while carrying out work on your property. Best wishes, Miller Homes
5/5
TrustpilotSqueaky stair
Lee arrived on time. He was polite and friendly and very professional. Got the job done and left the house clean and tidy
Hi Peter, Thank you for taking the time to leave a review. We are delighted to hear that Lee was so polite, friendly and professional during his visit. Best wishes, Miller Homes
5/5
GoogleGood and friendly staff
5/5
TrustpilotTreating the customer right!
Probably the personality of the lad from their repair team and the pleasant demeanour of the girls on the email and phone!
Hi Roy, Thank you for taking the time to leave a review. We are delighted to hear that Bev, Ashleigh and Sean were so helpful during the process. Best wishes, Miller Homes
5/5
TrustpilotFor Colin, Mark C and Mark T
I am providing this 5 star rating based on the after care service that has been provided by the painters that I had in my home today at Carberry Grange. Colin, Mark C and Mark T provided a top quality service, so polite, professional and great at their jobs.
Hi Taylor, Thank you for taking the time to leave a review. We are delighted to hear that Colin, Mark C and Mark T were so polite, professional and completed work to a great standard. Best wishes, Miller Homes
5/5
TrustpilotBrilliant customer service and work by…
Brilliant customer service and work by Chris and Greg! Happy chappys brilliant after care and work done to my house!
Hi Olivia, Thank you for taking the time to leave a review. We are thrilled to hear that Chris and Greg provided brilliant customer service. All the best, Miller Homes
5/5
TrustpilotSam Taylor fitted a kitchen door today
Sam Taylor fitted a kitchen door today, polite and did the job well.
Hi Jane, Thank you for taking the time to leave a review. We are thrilled to hear that Sam was so polite and carried out a great job. Best wishes, Miller Homes
5/5
TrustpilotKitchen cabinet fixing
Rob professionally and quickly repaired the kitchen cabinets. Thanks for the quick service.
Hi Marek, Thank you for taking the time to leave a review. We are delighted to hear that Rob completed work quickly and professionally. Best wishes, Miller Homes
5/5
TrustpilotDoor Repair
Chris Smith attended our home on the 12/03/26 he arrived on time to repair outside door. He was very friendly and courteous also explained everything I needed to know. The repair was completed and is now working to our satisfaction.
Hi Michael, Thank you for taking the time to leave a review. We are delighted to hear that Chris was so friendly and courteous while completing work on your property. Best wishes, Miller Homes
5/5
TrustpilotPortside Village
We are buying our house in Portside Village, and our sales ladies, Alison and Jackie, are absolutely lovely and super helpful 😊. They are just a phone call away and always there to answer our questions. The village has a great community feel. The location is convenient for shops, schools, and amenities. The houses are well-maintained and beautifully presented. We feel confident in their expertise and guidance throughout the process.
5/5
TrustpilotAmazing experience
Amazing experience through the buying and build process. Constantly kept up to date. Alice and the rest of the sales team at meadowbrook chase were always there to help and make any alterations I needed where it was possible to do so. They made the process stress free and seamless and am excited to move into my new home
Hi Sam, Thank you for taking the time to leave a review. We are delighted to hear that Alice and the team helped make the buying process a stress-free and seamless experience. We hope you enjoy your new Miller home when the time comes. Kind regards, Miller Homes
4/5
TrustpilotThanks to Jackie and Alison for their…
Thanks to Jackie and Alison for their support, hope yo see more.
Hi Precious, Thank you for taking the time to leave a review. We are delighted to hear that Jackie and Alison were so supportive throughout the process. Best wishes, Miller Homes
5/5
TrustpilotCameron Sharp was brilliant!
Cameron Sharp was brilliant - so friendly and thorough. Checked out all of our issues and explained how to use the systems. Thank you!
Hi Will, Thank you for taking the time to leave a review. We are thrilled to hear that Cameron was so friendly and thorough during his visit. All the best, Miller Homes
5/5
TrustpilotThank you Jo for a fantastic experience…
Thank you Jo for a fantastic experience and all of your help at Countesthorpe!
Hi, Thank you for taking the time to leave a review. We are delighted to hear that Jo was so helpful during the process. Best wishes, Miller Homes
5/5
TrustpilotSue and Matt in Northampton were great…
Sue and Matt in Northampton were great during the home buying process! Callum at the customer service team has also been great in scheduling in the fixes for the snags. Love my little home!
5/5
TrustpilotTouch ups needed in the house
Touch ups needed in the house, Chris Smith came round and did a great job in a friendly and timely manner
5/5
TrustpilotPainting
Darrell was very polite and excellent at his work
1/5
TrustpilotThe worst house builder on the face of the planet
The worst house builder on the face of the planet!
Hi Sue, We are sorry to hear you have been disappointed with your experience. Please get in touch at contact@miller.co.uk, with details of your address, so we can look into this matter further for you. Best wishes Miller Homes
1/5
TrustpilotHaving had my reviews ignored I wonder…
Having had my reviews ignored I wonder if you will now respond.
5/5
TrustpilotWe dealt with Margaret at Poppy gardens…
We dealt with Margaret at Poppy gardens who went above and beyond when helping us to buy our new house. She gave us a fantastic service from start to finish. Thank you for everything. The kids said thank you for the biscuits too!
5/5
TrustpilotBeaconfield Rise
Service from Jane and Julie was excellent.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Holbrook & Co branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
Source: The ESTAS 2026 winners, as published.
Send Holbrook & Co a message.
Seaham has the most, with 2,606 reviews rated 4.8 out of 5, followed by Hartlepool with 222.
The three Holbrook & Co offices, by town:
Yes. At the ESTAS 2026 awards its branches won 1 Best in Postcode award.
