5/5
TrustpilotMiller have just been great!!
Miller have just been great! From the minute we reserved our plot to completion and beyond, nothing is too much trouble for anyone who we’ve dealt with. Thoroughly recommend!
Trusted Agent profile
Verified
Holbrook & Co estate agents in Seaham, Hartlepool and Bishop Auckland
★★★★★
2,973 reviews across 3 offices and 3 platforms
Holbrook & Co has three offices, in Seaham, Hartlepool and Bishop Auckland. Together they have 2,973 reviews on three platforms, rated 4.8 out of 5 overall.
540
Reviews on Google
All 3 offices
1
Reviews on Facebook
All 3 offices
2,432
Reviews on Trustpilot
All 3 offices
Our offices
Holbrook & Co's three offices, most reviewed first. Each has its own page.
- Holbrook & Co Seaham48 Church Street, SR7 7HF2,605 reviews · 173 on Google (4.6)246 in the last 90 days
- Holbrook & Co Hartlepool19 Victoria Road, TS24 7SE222 reviews · 222 on Google (4.7)2 in the last 90 days
- Holbrook & Co Bishop Auckland121 Newgate Street, DL14 7EN148 reviews · 147 on Google (4.8)0 in the last 90 days
Latest reviews from every Holbrook & Co office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotSean & marc came to fit cupboard doors
Sean & marc came to fit cupboard doors. The lads were very helpful and professional. They worked quickly and were very informative of their work.
Agent replied · 28 February 2026
Hi Ben, Thank you for taking the time to leave a review. We are delighted to hear that Sean and Marc were so helpful and professional while completing work. Bets wishes, Miller Homes
5/5
TrustpilotColin the decorator was fantastic and…
Colin the decorator was fantastic and brilliant. He is simply the best with coating and painting surfaces.
Agent replied · 28 February 2026
Hi Steph, Thank you for taking the time to leave a review. We are delighted to hear that Colin completed paint work to a high standard. All the best, Miller Homes
4/5
TrustpilotExperienced and knowledgeable workmen
Experienced and knowledgeable workmen; friendly too!
Agent replied · 28 February 2026
Hi Bret, Thank you for taking the time to leave a review. We are delighted to hear that our team were so knowledgeable and friendly. Best wishes, Miller Homes
4/5
TrustpilotSue at Mill Chase Park was absolutely…
Sue at Mill Chase Park was absolutely lovely from start to finish. She was incredibly thorough with all the information, taking the time to explain everything clearly and in detail. She made sure I didn’t miss out on any important information and was patient in answering all of my questions. Her friendly and professional approach made the whole experience smooth and stress free. I really appreciated how patient and helpful she was.
5/5
TrustpilotReally understood our needs
We visited Langley Chase and Meadowbrook Chase developments. Staff were helpful and informative. Tara in particular listened carefully to our needs and made suitable suggestions. She also took great care to make sure we stayed safe, and clean, when she took us to see unfinished parts of the development. Overall a good experience of Miller.
5/5
TrustpilotCrack repairs
Sean w, thanks for coming out to repair cracks in the walls and ceiling, looks great! Very friendly and efficient customer care.
5/5
TrustpilotPhilips and Wesley have done this job…
Philips and Wesley have done this job very well. Bring sofa without any stretches or damages and located in wright place like I asked. Polite and helpful guys.
Agent replied · 25 February 2026
Hi, Thank you for taking the time to leave a review. We are delighted to hear that Philips and Wesley were so helpful and polite. Best wishes, Miller Homes
5/5
TrustpilotMark was very prompt & professional
Mark was very prompt, explained what he had come to look at. He talked me through what he had done. He was very respectful he removed his shoes & put cover cloths down when he carried out the work.
Agent replied · 25 February 2026
Hi Sally, Thank you for taking the time to leave a review. We are delighted to hear that Mark was so professional and respectful while carrying out work. Best wishes, Miller Homes
5/5
TrustpilotAvonside Wisp Development
We are buying our second family home and Declan, the sales manager for our site, has been a huge support. He has kept us well informed of all developments and pointed us in the right direction for support with a new mortgage and selling our current home.
Agent replied · 25 February 2026
Hi Karen, Thank you for taking the time to leave a review. We are thrilled to hear that Declan was so supportive and kept you informed throughout the buying process. All the best, Miller Homes
5/5
TrustpilotDeclan
Declan, sales manager, has been extremely helpful throughout. His communication with us has been excellent.
Agent replied · 25 February 2026
Hi Linda, Thank you for taking the time to leave a review. We are delighted to hear that Declan was so helpful throughout the buying process. We hope you enjoy your new Miller home when the time comes. Kind regards, Miller Homes
5/5
TrustpilotSean W Trinity Green
Sean W Trinity Green - Sean came today to sort a couple of snags in our house. He was very friendly and explained what he was doing with each job. He completed the jobs to a great standard and made sure we were happy with what he had done. He also ensured that any jobs which could not be completed today had materials ordered and logged with customer care. Thanks again
Agent replied · 25 February 2026
Hi Kain, Thank you for taking the time to leave a review. We are delighted to hear that Sean was so friendly and carried out work to a great standard. Best wishes, Miller Homes
5/5
TrustpilotCustomer Care - Cameron and Callum
Had Cameron and Callum round to sort an issue (Collingwood Grange). They were polite, efficient and effective. Great team and always happy to help.
Agent replied · 25 February 2026
Hi Bob, Thank you for taking the time to leave a review. We are thrilled to hear that Cameron and Callum were so polite, efficient and effective while carrying out work on your property. Best wishes, Miller Homes
5/5
TrustpilotI am currently in the process of buying…
I am currently in the process of buying a property on the Avonside Wisp development at Whitecross.My main contact has been the sales manager Declan, who has been really supportive, understanding and helpful since my first visit back in October 2025. From advising on agents and conveyancers for my own house sale to helping with choices of extras , he has been so helpful .
5/5
TrustpilotVery happy to meet Jackie and Alison…
Very happy to meet Jackie and Alison who were very warm and honest with dealing with and guiding us through getting our own house.
5/5
TrustpilotGreat service from Declan Marshall
Great service from Declan Marshall, very helpful and explains everything in detail. Couldn’t ask for any better..thank you Declan.
1/5
GoogleWarning to other buyers Last weekend we travelled more than 5 hours to view a property advertised by this agency, believing we were about to see our future home. On arrival, we were informed that the property could not be viewed because the seller could not secure the property. Later, we were told that the owner had changed the locks without the agency’s knowledge. Unfortunately, we were not informed about this in advance, which made our journey completely unnecessary. After this, the agent told us that she would send a video viewing of the property, however no video was ever sent, nor did we receive any further update or explanation. We found another property advertised by the same agency at a similar price, which could have at least been shown to us via video viewing. Communication overall was very poor. I tried to contact the agent by phone, but my calls were not answered, despite the situation. I believe that after such an inconvenience, a proper conversation would have been the minimum courtesy. This experience was extremely disappointing and emotionally exhausting for us. We have since continued our search with other sellers. I am sharing this to warn future buyers to be cautious, so they do not experience the same situation we did.
5/5
TrustpilotMargaret was amazing gave us all the…
Margaret was amazing gave us all the information we needed. She put us at ease given this is the first time we are looking at buying. Would highly recommend.
5/5
TrustpilotWe plan on reserving a plot this year
We plan on reserving a plot this year. Been to a few different miller homes sites and every time the staff have been fantastic. Margaret at Poppy gardens has been incredibly kind and the information she’s given about the process we will go through has been a massive help!
5/5
TrustpilotMeadowbrook chase
Meadowbrook chase, Woodthorpe. I came into the sales office because I wanted to enquire about an investment property what I am currently looking for & Danielle was very informative with the questions I asked. Really polite & helpful in this situation.
5/5
TrustpilotMeadowbrook chase
I went Into Meadowbrook chase, woodthorpe with my daughter to ask about shared ownership houses, I spoke with a lovely woman called Danielle and she gave me information on how to contact the correct company and answered any questions I had, I would definitely recommend going here they are really supportive and helpful
5/5
TrustpilotChris Smith came round to do a couple…
Chris Smith came round to do a couple of snags . He was polite and efficient. Thank you
5/5
TrustpilotPainter & Decorators
The Painter & decorators who came to do our snagging for our new home were very professional & took great care to minimise any mess & disruption.
Agent replied · 21 February 2026
Hi Robert, Thank you for taking the time to leave a review. We are thrilled to hear that our team were so professional and completed work to a high standard. Best wishes, Miller Homes
5/5
TrustpilotMeadowbrook Chase, Woodthorpe.
Danielle and Tara were both considerate, supportive and professional. We recommend them for their support and understanding.
Agent replied · 21 February 2026
Hi David, Thank you for taking the time to leave a review. We are thrilled to hear that Danielle and Tara have been so considerate, supportive and professional during the process so far. Best wishes, Miller Homes
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
Holbrook & Co branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
- Best in Postcode (1)ESTAS Best in Postcode 2026
Source: The ESTAS 2026 winners, as published.
Want Holbrook & Co to help?
Send Holbrook & Co a message.
Questions about Holbrook & Co
Which Holbrook & Co office has the most reviews?
Seaham has the most, with 2,605 reviews rated 4.8 out of 5, followed by Hartlepool with 222.
Where are the Holbrook & Co offices?
The three Holbrook & Co offices, by town:
- Bishop Auckland: 121 Newgate Street, Bishop Auckland, DL14 7EN
- Hartlepool: 19 Victoria Road, Hartlepool, TS24 7SE
- Seaham: 48 Church Street, Seaham, SR7 7HF
Has Holbrook & Co won any awards?
Yes. At the ESTAS 2026 awards its branches won 1 Best in Postcode award.
