5/5
TrustpilotJonny did a good job with the bathroom…
Jonny did a good job with the bathroom door knob replacement. He was quiet and quick. Also, did not leave any mess in the house.
Trusted Agent profile
Verified
Holbrook & Co estate agents in Seaham, Hartlepool and Bishop Auckland
★★★★★
2,971 reviews across 3 offices and 3 platforms
Holbrook & Co has three offices, in Seaham, Hartlepool and Bishop Auckland. Together they have 2,971 reviews on three platforms, rated 4.8 out of 5 overall.
540
Reviews on Google
All 3 offices
1
Reviews on Facebook
All 3 offices
2,430
Reviews on Trustpilot
All 3 offices
Our offices
Holbrook & Co's three offices, most reviewed first. Each has its own page.
- Holbrook & Co Seaham48 Church Street, SR7 7HF2,603 reviews · 173 on Google (4.6)243 in the last 90 days
- Holbrook & Co Hartlepool19 Victoria Road, TS24 7SE222 reviews · 222 on Google (4.7)2 in the last 90 days
- Holbrook & Co Bishop Auckland121 Newgate Street, DL14 7EN148 reviews · 147 on Google (4.8)0 in the last 90 days
Latest reviews from every Holbrook & Co office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotHarry ( technician )from Miller was…
Harry ( technician )from Miller was very professional and effective with his work, he did an amazing job with my door, and I am very pleased. He has good listening skills, he went beyond and above.
5/5
TrustpilotHarry an excellent and amazing worker
Harry came around my home to fix up some things, he was really pleasant,very friendly, Harry did a good job and was very patient all through, he was filled with smiles and respectful. If you need your home to get fixed I would highly recommend Harry to anyone. He did an amazing job and it's was really nice welcoming him into our home. Thank you Harry!!!
5/5
TrustpilotTim Melia & Richard Eaton from customer…
Tim Melia & Richard Eaton from customer care have been brilliant they have done the work required to a high standard even doing a few extra bits that we had not noticed before
Agent replied · 7 March 2026
Hi Scott, Thank you for taking the time to leave a review. We are thrilled to hear that Tim and Richard completed work to a high standard. Best wishes, Miller Homes
5/5
TrustpilotA quick shout out for Sam Taylor who…
A quick shout out for Sam Taylor who came and changed some kitchen fittings that had been damaged. Friendly and efficient service from Sam. In fact all of the aftercare service from Miller has been great so far (occupied new property in late December 2025).
5/5
TrustpilotGreat technician
Rob Wainwright has just been to sort a small issue I had logged with customer services before Christmas .. turned up early .. always a good start to the day .. polite.. thorough.. clean.. and really good … nothing was too much of a problem.. thanks Rob ..
5/5
TrustpilotTim Melia & Richard Eaton went above…
Tim Melia & Richard Eaton went above and beyond on the repairs to our home, they were attentive, polite and exceptional.
5/5
TrustpilotKirsty has been absolutely brilliant
Kirsty has been absolutely brilliant , she is extremely prompt and reliable .I am very happy with customer support I have been provided with miller homes
5/5
TrustpilotPearwood Gardens - Kirsty
The after sales service provided by Kirsty at the Miller Pearwood Gardens site was second to none. Every snag reported, big and small, was acknowledged promptly and the appropriate trade sent to rectify the issue at a time to suit us.
5/5
TrustpilotSean an absolute credit to customer care
We have had a couple of repairs done over the last few weeks which Bev organised (Thankyou) and the work was carried out by Sean. The quality of work he provided was fabulous. He was such a friendly well mannered man and an absolute credit to millers homes customer care team.
3/5
Trustpilotnot terrible not excellent
not terrible not excellent. My experience was mixed
5/5
TrustpilotScott and Mark C visited today to carry…
Scott and Mark C visited today to carry out some repairs, lovely guys polite and professional- thanks again!
5/5
TrustpilotSean w
Sean W been to compete remedial works to my home . Sure a nice friendly gent that completed the works to a great standard
5/5
TrustpilotAlex and Greg visited on 27/2/26
Alex and Greg visited on 27/2/26. They were punctual and bright and cheerful on arrival and worked efficiently and methodically through the snagging list. They were also able to identify the next step required to resolve the ongoing problem in the loft with the hose to extractor fan issue from the main bathroom and we would be very pleased if they were booked in to carry out this work.
5/5
TrustpilotToby & Debbie were super helpful & so…
Toby & Debbie were super helpful & so professional! Great service & represented the brand exceptionally well!! Thank you!
5/5
Trustpilotfilling and painting
Colin out to do a bit filling and painting. Very efficient, tidy and quick. As good as new if not better.
5/5
TrustpilotGreat experience
Great experience! Very insightful and informative and Mila was very helpful. Would definitely recommend.
5/5
TrustpilotBlakeney green
Pam and Alex Nixon at Blakeney green are absolutely fantastic. Can't do enough for us. Tea, coffee and biscuits with a good chat to go over all options, very informative and helped us every step of the way. Would 100% recommend this development. Give the girls some well deserved recognition. Nothing is ever too much trouble. They have absolutely made the process so much easier for us.
5/5
TrustpilotBlakeney Green *****
Pam at blakeney green has been fantastic at supporting us throughout the process of buying our new house and also during the sale of our current house.
5/5
TrustpilotBrian Hughes carried out the work to a…
Brian Hughes carried out the work to a very high standard.
1/5
TrustpilotOverflowing bin
Bin installed before developer handed over estate. Now overflowing with dog poo bags. Absolutely disgusting. Left VM with Miller contact but no response. Health hazard. Needs emptying and removing ASAP
5/5
TrustpilotStation Fields, Tanfield beautiful homes
Julie at Station Fields sold us the house of our dreams. She was able to meet our budget and timeline and went above and beyond supporting us with phone calls, advice with all the choices we had to make in a hurry and with our busy lives.
5/5
TrustpilotMiller have just been great!!
Miller have just been great! From the minute we reserved our plot to completion and beyond, nothing is too much trouble for anyone who we’ve dealt with. Thoroughly recommend!
5/5
TrustpilotSean & marc came to fit cupboard doors
Sean & marc came to fit cupboard doors. The lads were very helpful and professional. They worked quickly and were very informative of their work.
Agent replied · 28 February 2026
Hi Ben, Thank you for taking the time to leave a review. We are delighted to hear that Sean and Marc were so helpful and professional while completing work. Bets wishes, Miller Homes
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
Holbrook & Co branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
- Best in Postcode (1)ESTAS Best in Postcode 2026
Source: The ESTAS 2026 winners, as published.
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Questions about Holbrook & Co
Which Holbrook & Co office has the most reviews?
Seaham has the most, with 2,603 reviews rated 4.8 out of 5, followed by Hartlepool with 222.
Where are the Holbrook & Co offices?
The three Holbrook & Co offices, by town:
- Bishop Auckland: 121 Newgate Street, Bishop Auckland, DL14 7EN
- Hartlepool: 19 Victoria Road, Hartlepool, TS24 7SE
- Seaham: 48 Church Street, Seaham, SR7 7HF
Has Holbrook & Co won any awards?
Yes. At the ESTAS 2026 awards its branches won 1 Best in Postcode award.
