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Holbrook & Co estate agents in Seaham, Hartlepool and Bishop Auckland

4.8

★★★★★ Excellent

2,972 reviews across 3 offices and 3 platforms

holbrookandco.co.uk

Holbrook & Co has three offices, in Seaham, Hartlepool and Bishop Auckland. Together they have 2,972 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.7 / 5

540

Reviews on Google

All 3 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 3 offices

Trustpilot logo

2,431

Reviews on Trustpilot

All 3 offices

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Our offices

Holbrook & Co's three offices, most reviewed first. Each has its own page.

Awards

ESTAS

Industry awards

Holbrook & Co branches are among the ESTAS 2026 winners.

ESTAS 2026: 1 Best in Postcode across one branch.

  • Best in PostcodeESTAS Best in Postcode 2026: SR7, SalesSeaham

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

Latest reviews from every Holbrook & Co office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Station Fields miller homes

We have been into station fields miller homes twice over the last two days to try and pick our dream home. Nicola and Julie have been amazing. They have had answers to all of our questions and got us started on our journey. This is only the first step into buying our new home an I know they are going to be great help every step of the way

Rachel · 5 April 2026 · Holbrook & Co Seaham

Agent replied · 8 April 2026

Hi Rachel, Thank you for taking the time to leave a review. We are delighted to hear that Nicola and Julie have been so helpful. Best wishes, Miller Homes

5/5

Trustpilot

First new home at retirement age

My husband and I decided to look at new builds at Chapelgarth, we are relocating up north to be near family. At the start of our journey we were unsure of many things, however the team at Chapelgarth have put us at our ease.

Charlie · 5 April 2026 · Holbrook & Co Seaham

Agent replied · 8 April 2026

Hi Charlie, Thank you for taking the time to leave a review. We are delighted to hear that Pamela was so approachable and knowledgeable throughout the buying process. We hope you enjoy your new Miller home when the time comes. Kind regards, Miller Homes

5/5

Trustpilot

We are buying a new build for the first…

We are buying a new build for the first time, Pam was very knowledgable and really helped to put us at ease. She went through the whole process thoroughly

Ray · 5 April 2026 · Holbrook & Co Seaham

Agent replied · 8 April 2026

Hi Ray, Thank you for taking the time to leave a review. We are thrilled to hear that Pam was so knowledgeable and helpful throughout the buying process. We hope you enjoy your new Miller home when the time comes. Kind regards, Miller Homes

5/5

Trustpilot

We had a great experience buying our…

We had a great experience buying our Miller home at Thornly Park. Caroline made the whole process as stress free as she could, and was always on hand to answer any questions. She really knows her job inside out. We have had no problems so far, and found everyone really lovely to deal with.

Jenna · 3 April 2026 · Holbrook & Co Seaham

Agent replied · 8 April 2026

Hi Jenna, Thank you for taking the time to leave a review. We are delighted to hear that Caroline helped make the buying process a stress-free experience. We wish you lots of happy memories in your new Miller home. Kind regards, Miller Homes

5/5

Trustpilot

Welcoming and knowledgeable sales team

We had a Sunday afternoon appointment with Carmela. She was extremely welcoming, took us around the lovely show home and was extremely knowledgeable. Although the plot/site wasn’t quite for us, I wouldn’t hesitate recommending a visit to experience the site for yourself. And Carmela will do everything she can to help you find the right home.

Bernadette · 3 April 2026 · Holbrook & Co Seaham

Agent replied · 8 April 2026

Hi Bernadette, Thank you for taking the time to leave a review. We are delighted to hear that Carmela was so welcoming and knowledgeable during your visit. We wish you all the best with your search for a new home. Kind regards, Miller Homes

5/5

Trustpilot

As an older couple

As an older couple , who haven’t bought a new house in many years , I found the whole experience less stressful than I believed it would be ,Jen in particular explained to whole process in a step by step manner , offering ongoing support should we need it ,and I’m sure we will. She has a very professional manner which inspired confidence, both she and Angela answered all our questions, and allayed any worries we had .

Karen · 3 April 2026 · Holbrook & Co Seaham

Agent replied · 4 April 2026

Hi Karen, Thank you for taking the time to leave a review. We are delighted to hear that Jen and Angela were so supportive and professional throughout the buying process. We hope you enjoy your new Miller home when the time comes. Kind regards, Miller Homes

5/5

Trustpilot

Lee Mason - Top snagger

Lee Mason came to do some snagging for 2 days, was fantastic and went the extra mile doing a few other things he noticed during his visit to our property. He’s welcome to come back anytime :)

Matt · 2 April 2026 · Holbrook & Co Seaham

Agent replied · 4 April 2026

Hi Matt, Thank you for taking the time to leave a review. We are thrilled to hear that Lee carried out great snagging work. Best wishes, Miller Homes

5/5

Trustpilot

Anusan was very accommodating and…

Anusan was very accommodating and helpful to us in buying our house. He was very easy to talk to and made the whole process much easier. Would recommend

Amy · 2 April 2026 · Holbrook & Co Seaham

Agent replied · 4 April 2026

Hi Amy, Thank you for taking the time to leave a review. We are delighted to hear that Anusan was so accommodating and helpful throughout the buying process. We hope you enjoy your new Miller home when the time comes. Kind regards, Miller Homes

5/5

Trustpilot

Great customer service

Great customer service, helped us with everything and answered all of our questions enthusiastically

Amy · 2 April 2026 · Holbrook & Co Seaham

Agent replied · 3 April 2026

Hi Amy, Thank you for taking the time to leave a review. We are thrilled to hear that our team provided great customer service. Best wishes, Miller Homes

5/5

Trustpilot

Can not recommend Sam Taylor enough

Can not recommend Sam Taylor enough, he's been amazing with painting & decorating various parts of our new home & everything completed to a high standard. He's had to revist multiple times going above & beyond for us! Thank you Sam.

Chris · 2 April 2026 · Holbrook & Co Seaham

Agent replied · 3 April 2026

Hi Chris, Thank you for taking the time to leave a review. We are delighted to hear that Sam completed all work to a high standard. Best wishes, Miller Homes

5/5

Trustpilot

Inspection Manager visit

We had a visit from Inspection Manager Cameron Sharp and he was just what we needed. We had a lingering list of snags and with our two year warranty expiring, we'd found it hard to get the support we needed from customer services previously. However Cameron came to look at the house and showed great empathy and patience to go through our list with a fine tooth comb. His attention to detail and knowledge was great - fixing a washing machine that had been banging for two years in two minutes was a highlight - and the sort of response we needed. We have much more confidence the list will be finished now.

Jeff · 1 April 2026 · Holbrook & Co Seaham

Agent replied · 3 April 2026

Hi Jeff, Thank you for taking the time to leave a review. We are delighted to hear that Cameron was so helpful while carrying out work on your property. Best wishes, Miller Homes

5/5

Trustpilot

Woolmer green orchard view

I was informed about the location of the development and how the reservation process takes place. All my questions were answered by Anusan and was able to go away with what I needed to know to decide. Anusan was very informative and very keen to know what we were looking for to provide the correct property type to us.

Kevin · 1 April 2026 · Holbrook & Co Seaham

Agent replied · 3 April 2026

Hi Kevin, Thank you for taking the time to leave a review. We are thrilled to hear that Anusan was so informative and helpful during your visit. We hope to welcome you back soon. Kind regards, Miller Homes

5/5

Trustpilot

Orchard View

Anusan was great with informing me about the house building and choices process and how the reservation process will be.

Aiden · 1 April 2026 · Holbrook & Co Seaham

Agent replied · 3 April 2026

Hi Aiden, Thank you for taking the time to leave a review. We are delighted to hear that Anusan was so helpful during your visit. Best wishes, Miller Homes

5/5

Trustpilot

Visited middlebeck and was assisted by…

Visited middlebeck and was assisted by Kelly, who was thoughtful and professional.

Andy · 31 March 2026 · Holbrook & Co Seaham

Agent replied · 3 April 2026

Hi Andy, Thank you for taking the time to leave a review. We are delighted to hear that Kelly was so thoughtful and professional during your visit to Miller Homes at Middlebeck. We hope to welcome you back soon. Kind regards, Miller Homes

5/5

Trustpilot

Very helpful and friendly

Mrs · 31 March 2026 · Holbrook & Co Seaham

Agent replied · 3 April 2026

Hi Mrs Kirkbride, Thank you for taking the time to leave a review. We are thrilled to hear that our team were so helpful and friendly. Best wishes, Miller Homes

5/5

Trustpilot

We reserved our new home at the…

We reserved our new home at the Whitecross development late 2025, all throughout the process our sales manager Declan has been extremely helpful and always keeps us up to date with the development:)

Amber · 31 March 2026 · Holbrook & Co Seaham

Agent replied · 3 April 2026

Hi Amber, Thank you for taking the time to leave a review. We are thrilled to hear that Declan was so helpful throughout the buying process. We hope you enjoy your new Miller home when the time comes. Kind regards, Miller Homes

5/5

Trustpilot

I visited the Middlebeck site on Sunday…

I visited the Middlebeck site on Sunday and after a day of reflection thought i should put a metaphorical pen to paper because of the service i received from Kelly & Belinda. Even after mentioning that I wouldnt be looking to purchase until 2027, they both took their time with me, were very professional, helpful and knowledgeable. First class service and experience, just how it should be.

David · 31 March 2026 · Holbrook & Co Seaham

Agent replied · 3 April 2026

Hi David, Thank you for taking the time to leave a review. We are thrilled to hear that Kelly and Belinda were so professional, helpful and knowledgeable during your visit to Miller Homes at Middlebeck. We hope to welcome you back in future. Kind regards, Miller Homes

5/5

Trustpilot

Great service from Declan Marshall

Great service from Declan Marshall! Thanks again!

Daniel · 30 March 2026 · Holbrook & Co Seaham

Agent replied · 3 April 2026

Hi Daniel, Thank you for taking the time to leave a review. We are delighted to hear that Declan provided great customer service. Best wishes, Miller Homes

1/5

Trustpilot

Terrible, Newport site

Went to visit the Newport site on the weekend as me and my sister are both looking to buy, there was a sales advisor inside the office attending to customers…which is fine. We walked up to the door, the door was locked. We knocked and no answer or acknowledgement of our presence outside. The customers inside even looked over at us but we got nothing from the Sales Advisor. Not even to explain that he was dealing with someone and we could come back later.

Sm · 30 March 2026 · Holbrook & Co Seaham

Agent replied · 3 April 2026

Hello, Thank you for taking the time to leave a review. We understand that our team have been in touch to apologise for the disappointing experience you had while trying to visit our sales centre at the weekend. Please be assured that our door is always open and we hope that we will see you at Caerleon Grange again soon. Best wishes Miller Homes

5/5

Trustpilot

came in to see what development at…

came in to see what development at Whitecross had to offer and what buying a new build would entail as i have never bought one before. Dealt with Declan and he was very informative and took us through the process on how everything is done. Very knowledgeable and made us feel at ease.

DJ · 30 March 2026 · Holbrook & Co Seaham

5/5

Trustpilot

Chris smith from miller homes came to…

Chris smith from miller homes came to fix up some paint work after a leak. Did a fab job. Was so polite and friendly l. Would highly recommend 😁

Lucy · 30 March 2026 · Holbrook & Co Seaham

5/5

Trustpilot

Just at the start of the journey to…

Just at the start of the journey to buying a Miller home and so far Lynne and Emma have been courteous, professional, honest and so helpful. I feel so much more confident knowing that they are both going to be helping and guiding us along the way.

KDoug · 30 March 2026 · Holbrook & Co Seaham

5/5

Trustpilot

Absolute pleasure dealing with Jen/…

Absolute pleasure dealing with Jen/ Anglia on Allerton Gate, both made reserving, providing any information I needed, updating of drawings such an easy stress free process. Nothing was a problem to them Unbelievable professional friendly service great work. Id highly recommend Miller Home

Ian · 30 March 2026 · Holbrook & Co Seaham

5/5

Trustpilot

I can’t praise Lynne enough at…

I can’t praise Lynne enough at Greenacres site, from when I first looked at showhome, buying my new home and aftercare, it was a difficult time for me and Lynne ensured everything went smoothly. Amazing service!

Helen · 30 March 2026 · Holbrook & Co Seaham

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Holbrook & Co

Which Holbrook & Co office has the most reviews?

Seaham has the most, with 2,604 reviews rated 4.8 out of 5, followed by Hartlepool with 222.

Where are the Holbrook & Co offices?

The three Holbrook & Co offices, by town:

Has Holbrook & Co won any awards?

Yes. At the ESTAS 2026 awards its branches won 1 Best in Postcode award.

Want Holbrook & Co to help?

Send Holbrook & Co a message.

What do you need help with?

Holbrook & Co will use your details to contact you about this. See our privacy notice.

Reviews may appear on more than one platform.

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