Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleFrom the very beginning I had a good feeling about using this office. Phil was to the point and informative. He gave me what I thought was a honest appraisal of my property. During the process the staff were helpful and accommodating and willing to help with any questions I had . The entire process from start to completion was a smooth stress free experience. My property is officially sold on the 9th . Thank you for your help and support. I would recommend the Hornchurch office to anyone selling their property.
Ken · 22 March 2026 · Hilbery Chaplin Residential Hornchurch
Agent replied · 20 March 2026
Thank you so much for your wonderful review! We’re delighted Phil and the team made the process smooth and stress-free for you. Congratulations on your sale, and thank you for recommending our Hornchurch office, we truly appreciate your support!
★★★★★ 5/5
GoogleAs first-time buyers, we would like to say a huge thank you to Ross Johnson for his excellent communication and support throughout the entire process. My partner and I truly appreciate your professionalism, guidance, and outstanding …
CS · 16 March 2026 · Hilbery Chaplin Residential Laindon
Agent replied · 16 June 2026
Dear Client
Thank you for your lovely review. It was an absolute pleasure working with you on your first property purchase and we hope it was worth the wait. Pleased to … More
★★★★★ 5/5
GoogleWe had a great experience working with Ross throughout our purchase. It wasn’t always a straightforward process but he stayed calm, professional and supportive the whole way through. He kept communication flowing across the chain and was …
A · 16 March 2026 · Hilbery Chaplin Residential Laindon
Agent replied · 16 June 2026
Hello A O
Thank you for your lovely review. It was an absolute pleasure working with you on your property purchase and we hope it was worth the wait. … More
★★★★★ 5/5
GoogleAmazing service, Ellie and Ozzie are really friendly and always happy to help
Chloe · 16 March 2026 · Hilbery Chaplin Residential Laindon
Agent replied · 16 June 2026
Wow! Great to hear feedback of any type but obviously good feedback is more pleasurable. Thanks for taking the time to leave your review. Ozzie and all the team really appreciate it. Kings Group … More
★★★★★ 5/5
GoogleVery helpful especially Ross and Ellie, they couldn’t help more and go above and beyond to get things done. Ross went as far as to do things my solicitor should have been doing to get the sale done
Ashley · 16 March 2026 · Hilbery Chaplin Residential Laindon
Agent replied · 16 June 2026
Hello Ashley
Thank you so much for your kind feedback. Great to hear your experience with our Church Langley branch has been a positive one. … More
★★★★★ 5/5
GoogleRoss at Kings Church Langley has handled the recent sale of 2 rental properties for me. His knowledge and advice were greatly appreciated and led me to put both properties on the market within month or so of each other. In both cases we …
Patrick · 16 March 2026 · Hilbery Chaplin Residential Laindon
Agent replied · 16 June 2026
Hello Patrick
Thank you for your 5 star feedback. It was an absolute pleasure working with you on the sale of 2 of your rental properties. Thank you for being a great client … More
★★★★★ 5/5
GoogleAl was so helpful and friendly when we booked in to view a property in Rugby. Al knew the property well and answered any questions we had, and also offered help to assist us after the viewing also which we greatly appreciated.
Danielle · 15 March 2026 · Hilbery Chaplin Residential Laindon
Agent replied · 15 June 2026
Thanks Danielle for your lovely review! I have everything crossed that you find your dream home very soon and, of course, just reach out if I can be of any help, either now or in the future.
★★★★★ 5/5
GoogleWe haven’t found our home yet, but Al has been excellent throughout our search so far. He has answered all of our questions clearly and always takes the time to help, which we really appreciate. He’s a genuinely nice guy with a very friendly attitude. We’re grateful for his support and would highly recommend him.
George · 15 March 2026 · Hilbery Chaplin Residential Laindon
Agent replied · 15 June 2026
Thanks George, that's really very kind. It was lovely to meet you both, and fingers crossed, we can find exactly what you're looking for as soon as possible to get you guys more space!!
★★★★★ 5/5
GoogleGreat service
Clare · 13 March 2026 · Hilbery Chaplin Residential Laindon
Agent replied · 13 April 2026
We’re so pleased you were happy with the service.
Your support means a lot to the team at Hilbery Chaplin Laindon, and we look forward to helping you again in the future.
★★★★★ 5/5
GoogleI met lewis through friends he has been extremely helpful with any questions I've had. Lovely polite and professional
Tyson · 13 March 2026 · Hilbery Chaplin Residential Laindon
Agent replied · 13 April 2026
Thank you for your kind words. We’re delighted to hear Lewis has been so helpful, polite and professional.
We really appreciate your feedback.
★★★★★ 5/5
GoogleLewis was extremely kind and helpful, highly recommend
Stephanie · 13 March 2026 · Hilbery Chaplin Residential Laindon
Agent replied · 13 April 2026
Dear Stephanie, Thank you for your lovely feedback. We’re so pleased to hear Lewis was kind and helpful throughout.
We really appreciate your recommendation from all the team at Hilbery Chaplin Laindon.
★★★★★ 5/5
GoogleExcellent service provided by Karen & her team. Thanks to both Marcus & Lewis for their help & advice. Would highky recommend Hilbery Chaplin
Deb · 13 March 2026 · Hilbery Chaplin Residential Laindon
Agent replied · 13 April 2026
Thank you for your kind words! We are thrilled that Karen, Marcus, and Lewis could provide such helpful support.
Your recommendation means a lot to the team at Hilbery Chaplin.
★★★★★ 5/5
GoogleRating only, no written review.
Ian · 13 March 2026 · Hilbery Chaplin Residential Laindon
Agent replied · 13 April 2026
Thank you so much for the 5-star rating! We really appreciate your support and are thrilled you had a positive experience with us.
From all of us at Hilbery Chaplin, thank you!
★★★★★ 5/5
GoogleWe had great experience in Hilbery Chaplain, Laindon. Lewis and Marcus has been extremely helpful throughout the process. They are always there to answers questions when needed, they always kept us up to date. Always on time, no delays experience.
Tina · 13 March 2026 · Hilbery Chaplin Residential Laindon
Agent replied · 13 April 2026
Thank you for your lovely review!
We’re so pleased to hear you had a great experience with our Hilbery Chaplin Laindon team. Lewis and Marcus will be delighted to know their support, communication and punctuality made a difference throughout your move.
We really appreciate your feedback and wish you all the very best!
★★★★★ 5/5
GoogleLovely employees, very helpful and keep you notified with the process.
Jo · 13 March 2026 · Hilbery Chaplin Residential Laindon
Agent replied · 13 April 2026
Thank you for your kind review Jo. We are so pleased to hear you found the team helpful and that you felt well informed throughout the process.
★★★★★ 5/5
GoogleGreat to work with, super knowledgeable on the local area!
Helen · 13 March 2026 · Hilbery Chaplin Residential Laindon
★★★★★ 5/5
GoogleGreat staff at Hilbery Chaplin Langdon
Richard · 13 March 2026 · Hilbery Chaplin Residential Laindon
Agent replied · 13 April 2026
Thank you for your feedback Mr Jarvis. We’re really pleased to hear you had a great experience with the team at Hilbery Chaplin Laindon.
★★★★★ 5/5
GoogleMarcus and his team have been very helpful and informative i would definitely recommend
Joe · 13 March 2026 · Hilbery Chaplin Residential Laindon
Agent replied · 13 April 2026
Thank you for your kind feedback! 😊 We’re glad Marcus and the Laindon team could be so helpful and informative, and we really appreciate your recommendation. …
★★★★★ 5/5
GoogleThey are extremely professional and clearly have a wealth of local knowledge about the Laindon and surrounding areas. It’s rare to find a team this efficient who are also so friendly and approachable. Highly recommended!"
Michelle · 13 March 2026 · Hilbery Chaplin Residential Laindon
Agent replied · 13 April 2026
Hi Michelle, Thank you for your kind words. We’re delighted to hear you had such a positive experience with our team. Our local knowledge and friendly service are very important to us. We truly appreciate your recommendation! 😊 …
★★★★★ 5/5
GoogleExcellent company to deal with - very professional!
Stacey · 13 March 2026 · Hilbery Chaplin Residential Laindon
Agent replied · 13 April 2026
Thank you for your kind review! We’re really pleased to hear you found our team professional and great to deal with. We truly appreciate your support.
★★★★★ 5/5
GoogleFantastic Experience with Marcus, smooth communication and honest up front estate agency - would highly recommend.
Annabel · 13 March 2026 · Hilbery Chaplin Residential Laindon
Agent replied · 13 April 2026
Thank you so much for your kind feedback! We’re delighted to hear you had a fantastic experience with Marcus and appreciated the honest and smooth communication. Your recommendation means a lot to us 😊 …
★★★★★ 5/5
GoogleWe approach Hilbery Chaplin Laindon for a property to buy. From the day one they were so helpfull. Every time we go to their office in Laindon they were so welcoming. Each of the buying process we are going they were so helpfull. Can truelly recomed this estate agent for all the housing needs.
Joby · 13 March 2026 · Hilbery Chaplin Residential Laindon
Agent replied · 13 April 2026
Thank you so much for your fantastic review😊 We are thrilled that our Laindon team could make your buying experience welcoming and smooth from start to finish. Your recommendation means a lot to us! …
★★★★★ 5/5
GoogleAmazing team, well looked after us for 8 years! Superb. Sadly my landlord went for some crap estate agent and we got just kicked out from the place because of how greed that new estate agent was by increasing rent by 50% on spot
Marius · 13 March 2026 · Hilbery Chaplin Residential Romford
Agent replied · 13 April 2026
Thank you so much for your kind words and for being with us for 8 years, it really means a lot.
We’re very sorry to hear about your recent experience; that must have been incredibly frustrating. We truly wish you all the best moving forward, and we’re always here if you need us again.
★★★★★ 5/5
GooglePerfect
Viki · 13 March 2026 · Hilbery Chaplin Residential Brentwood
Agent replied · 20 March 2026
Thank you Viki. We’re thrilled you had a great experience with us.
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