Trusted Agent profile · Essex
Verified
★★★★★
689 reviews across 5 offices and 2 platforms
Hilbery Chaplin Residential has five offices, in Laindon, Brentwood, Romford, Hornchurch and Ingatestone (Essex). Together they have 689 reviews on two platforms, rated 4.5 out of 5 overall.
685
Reviews on Google
All 5 offices
4
Reviews on Facebook
Business-wide
Hilbery Chaplin Residential's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleIan kept us up to date throughout the long and stressful process, making sure we were advised every step of the way, with where we were at any given time. Liaising with all in the chain, not just "his" client. He was always on hand and if …
5/5
GoogleI have bought and sold a property through Hilbery Chaplin. My sale was an extremely difficult case and wouldn't have been possible without the help of Chris and Corrine (and Susanne) at the Laindon office. They were very helpful with the solicitors on both sides. The response to emails and constant communication was very frequent from all staff. Additionally to helping with the sale they also recognised that the buyers and myself were real people and went above and beyond what was expected throughout the sale to ensure that no one was left in a difficult personal situation (i.e. no where to stay for a few days). Finally it was just a pleasure dealing with them everyday. Even thought the sale was stressful it was always an enjoyable conversation when I was called about an update which made the whole experience a lot more enjoyable and I will miss the contact. Thank you to all at the office.
5/5
GoogleI have bought and sold properties with Hilbery Chaplin and found that both sides of the transactions were dealt is a very professional and efficient manner. The staff offered me an excellent service and were courteous and very friendly at all times. I would have no reservation at all in recommending them to anyone who wishes to sell their property or to seek any advice in a potential purchase in area. Keep up the good work ....Mr A. Baker
5/5
GoogleThe team were very helpful. Corinne played a great role during the post-sale phase, known as the most challenging duration of the entire process. Her calm and professional approach contributed so much to the process especially when there were challenges. I would give her 10 out of 10 and she is an asset to your company. I would just like to thank your agency for a wonderful job done.
5/5
GoogleWe recently sold and purchased through Hilbery Chaplin and would advise that we received a high level of service. What was potentially a difficult transaction was handled professional and timely. Good advice was received and we was kept informed regularly of any updates and progress. I have used Hilbery Chaplin on several occasions and they deliver a level of service not usually associated with Estate Agents. Well Done.
5/5
GoogleFantastic team at Laindon. All very friendly and helpful. Calls taken straight away and even if the team is busy a message is taken and someone will call you back ASAP. Paul is a very professional and courteous person helping us get our property on the market, all the team where great with viewings and Corrine was amazing, helping us getting to exchange and complete. If you are looking to sell your house... This is the team to do it! Thanks so much
5/5
GoogleWe purchased a property with Hilbery Chaplin Hornchurch in July 2015. I must say that Neil was great and helped us secure the property.
5/5
GoogleGreat software company. Good to do business with them. If you need property management software this is the place to come.
5/5
GoogleWe purchased a property with Hilbery Chaplin Hornchurch in July 2015. I must say that Neil was great and helped us secure the property.
2/5
GoogleRating only, no written review.
5/5
GoogleVery professional and honest agents.
5/5
GoogleHonest, reliable, friendly, keep you informed of all issues re renting. Have let my property with them for three years, very professional company.
5/5
Googleexcellant service from everyone i had contact with, if ever there was something i needed to have clarified or dealt with nothing was too much trouble, would highly recommend them
5/5
GoogleVery helpful team. I have dealt with both Shenfield and Brentwood branch to rent out and sell a home. Everything was dealt with efficiently and personally by an allocated team member. Much quicker to rent than other local estate agents and good vetting of tenants. Thank you!
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Laindon has the most, with 266 reviews rated 4.4 out of 5, followed by Brentwood with 132.
The five Hilbery Chaplin Residential offices, by town:
