1/5
GoogleIf you unfortunately have to deal with this company, be prepared to get harassed. They will do everything in or not in their power to make sure money is squeezed out of you. An absolute disgrace to this profession.
Trusted Agent profile · Essex
Verified
Hilbery Chaplin Residential reviews in Laindon, Brentwood, Romford and 2 more
★★★★★
689 reviews across 5 offices and 2 platforms
Hilbery Chaplin Residential has five offices, in Laindon, Brentwood, Romford, Hornchurch and Ingatestone (Essex). Together they have 689 reviews on two platforms, rated 4.5 out of 5 overall.
685
Reviews on Google
All 5 offices
4
Reviews on Facebook
Business-wide
Our offices
Hilbery Chaplin Residential's five offices, most reviewed first. Each has its own page.
- Hilbery Chaplin Residential LaindonThe Estate Office, High Road, SS15 6DQ266 reviews · 262 on Google (4.5)4 in the last 90 days
- Hilbery Chaplin Residential Brentwood8-10 St. Thomas Road, CM14 4DB132 reviews · 132 on Google (4.8)5 in the last 90 days
- Hilbery Chaplin Residential Romford86 Market Place, RM1 3HQ126 reviews · 122 on Google (4.1)2 in the last 90 days
- Hilbery Chaplin Residential Hornchurch18 North Street, RM11 1QP100 reviews · 100 on Google (4.6)1 in the last 90 days
- Hilbery Chaplin Residential Ingatestone94 High Street, CM4 0BA69 reviews · 69 on Google (4.7)3 in the last 90 days
Latest reviews from every Hilbery Chaplin Residential office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleUsing trust audit was a fantastic experience for our company. Jacqueline is highly knowledgeable and has done a very through MOT of our business which will stand us in good stead from a compliance perspective going forwards.
Agent replied · 18 June 2026
Rockett Home Rentals is a unique business with real talent and drive at the helm; we look forward to working with you further.
5/5
GoogleTrust Audit conducted a root and branch audit of my office practices and were very thorough, providing a detailed action report that was very well presented and easy to interpret. Very impressive.
Agent replied · 18 June 2026
Thank you Simon - it is a pleasure working with the team at FSS.
5/5
GoogleAbsolutely amazing service from Trust Audit - Jacqueline was just a pleasure to deal with and really helped us identify what we needed to address. She was always on hand to answer our queries, and has certainly gone above and beyond! Thank you!
Agent replied · 18 June 2026
With such drive and commitment, Holmes and Hunters can only go from strength to strength under your management; a genuine pleasure.
5/5
GoogleRating only, no written review.
5/5
GoogleAlways deliver what they say they will, very pleased with the service.
5/5
GoogleExcellent service and have improved our client relationships no end by providing us with a compliant quotation engine for use in our extremely busy sales team. Their ambition to speed up the sale and purchase process is one to be admired and I would strongly advise any property Agent and Solicitor to engage with this company as soon as possible. The ability to quote and instruct solicitors on-line 24 hours is key to our business as it allows us to gain confirmation that the solicitors process is underway rather than having to keep checking that the buyer or vendor has remembered to do so.
1/5
GoogleRating only, no written review.
5/5
GooglePhil was responsive,personal and very professional throughout If I was selling a property I wouldn’t hesitate to use this Agent Highly recommended Peter Lewis
Agent replied · 13 June 2024
Thank you for your kind feedback
5/5
GoogleI was introduced to the Hornchurch team when my wife and I where interested in purchasing a property that they had advertised. From the first moment to the last they where an absolute pleasure to deal with. I will be recommending them to anybody that will listen to me. Once again thanks a million for all your help and all the best for the future. Barry and Andreina
5/5
GoogleWe have used Hilbery Chaplin several times over the years and wound be the first port of call every time. Constant professionalism and friendly . Thorough ,thoughtful and nothing is too much trouble. They truly deserve the 5 stars we have given them. Well done and thank you Hilbery Chaplin.
5/5
GoogleRating only, no written review.
5/5
GoogleGreat service
5/5
GooglePaul from Hilbery Chaplin recently sold my nan's house, he was outstanding! It was a very difficult and sad time for our family, Paul was professional & very comforting to our situation. We would definitely recomend him to anoyone, big thank you to Paul.
5/5
GooglePaul was excellent! He went above and beyond! We would defiantly recommend him to others.
5/5
GoogleGood agency..
1/5
Googlecalled them 3 times to ask about a studio, every time they pick up and quickly close the line emailed them, no response they must be very busy
5/5
GoogleRecently bought a house through the Shenfield branch where Saskia and Hollie were both really efficient and helpful. Hollie our Sales Progressor went above and beyond the call of duty to chase up other estate agents and solicitors in the chain. Would definitely recommend.
5/5
GoogleRecently bought a house through Hilbery Chaplin Shenfield branch, and I cannot fault them in anyway. Hollie was a fantastic sales progressor and Saksia from day 1 couldn’t have been anymore helpful. Fantastic team, and if we one day do decide to sell, I’ll be giving this team a ring.
5/5
GoogleIncredibly professional, helpful and approachable people. I am very happy with the high level of care from this estate agency. I have already recommended them to several friends.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleThey really good at the nanagement of letting
1/5
GoogleTotally disappointed, your services definitely need improvement!!!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Hilbery Chaplin Residential
Which Hilbery Chaplin Residential office has the most reviews?
Laindon has the most, with 266 reviews rated 4.4 out of 5, followed by Brentwood with 132.
Where are the Hilbery Chaplin Residential offices?
The five Hilbery Chaplin Residential offices, by town:
- Brentwood: 8-10 St. Thomas Road, Brentwood, Essex, CM14 4DB
- Hornchurch: 18 North Street, Hornchurch, Essex, RM11 1QP
- Ingatestone: 94 High Street, Ingatestone, Essex, CM4 0BA
- Laindon: The Estate Office, High Road, Laindon, Essex, SS15 6DQ
- Romford: 86 Market Place, Romford, Essex, RM1 3HQ
