Hilbery Chaplin Residential reviews in Laindon, Brentwood, Romford and 2 more

★★★★★ 1/5

Google

Liars. Awful service. Had no intention of letting out any property to us. Maybe because of our background. John Waller constantly lied about the refurbishment of shops hence why we weren’t able to rent any shop yet space is still exactly the same.

Humail · 8 May 2024 · Hilbery Chaplin Residential Romford

★★★★★ 5/5

Google

Rating only, no written review.

Emily · 8 May 2024 · Hilbery Chaplin Residential Romford

★★★★★ 5/5

Google

Rating only, no written review.

Rebecca · 8 May 2024 · Hilbery Chaplin Residential Romford

★★★★★ 5/5

Google

Absolutely 1st class,from viewing the property to moving in. Staff are excellent 👍 …

Michael · 8 May 2024 · Hilbery Chaplin Residential Romford

★★★★★ 5/5

Google

Really helpful, friendly service. Excellent communication with members of the team you get to know, great response time and always there to offer advice and solutions.

Samantha · 8 May 2024 · Hilbery Chaplin Residential Romford

★★★★★ 5/5

Google

We have used Hilbery Chaplin Lettings for a number of years. We have always been very impressed with their service.

Ria · 8 May 2024 · Hilbery Chaplin Residential Romford

★★★★★ 5/5

Google

Have been with HC for about 12 yrs having bought the property through them. I have experienced very professional and friendly service throughout and would recommend them on the letting side..

John · 8 May 2024 · Hilbery Chaplin Residential Romford

★★★★★ 5/5

Google

I have been using Hilbery Chaplin to let my property now for around 16 years. Through out that time I have found them to be professional, efficient and personable. Most importantly they listen to the client needs and don't try to push you. Highly recommend them.

Christine · 8 May 2024 · Hilbery Chaplin Residential Romford

★★★★★ 1/5

Google

Made to wait an hour for a house that was already sold, which we only found out after calling them despite getting an email confirmation the day before. Giving 1 star for the lady on the phone who was actually understanding and made the effort to explain why, unlike the person who booked us in.

Rhea · 8 May 2024 · Hilbery Chaplin Residential Romford

★★★★★ 5/5

Google

Rating only, no written review.

Ken · 17 April 2024 · Hilbery Chaplin Residential Romford

★★★★★ 5/5

Google

the best agency, very pleasant employees!

Dominika · 17 April 2024 · Hilbery Chaplin Residential Romford

★★★★★ 5/5

Google

James and the team were very helpful and professional with my flat letting, would recommend

Rachel · 17 April 2024 · Hilbery Chaplin Residential Romford

★★★★★ 5/5

Google

Excellent with us, available and helpful whenever we needed it

James · 23 March 2024 · Hilbery Chaplin Residential Laindon

★★★★★ 5/5

Google

Rating only, no written review.

Rhian · 20 March 2024 · Hilbery Chaplin Residential Hornchurch

★★★★★ 5/5

Google

Phil and Kelly were fantastic! Sold my house quickly and without any problems, went above and beyond, even came to my rescue when I locked myself out! Highly recommend using their services over other local agents!! Worth every penny!

Jessica · 20 March 2024 · Hilbery Chaplin Residential Hornchurch

★★★★★ 5/5

Google

Rating only, no written review.

Geoff · 20 March 2024 · Hilbery Chaplin Residential Hornchurch

★★★★★ 5/5

Google

Superb customer service from all of the team. A big thank you to Phil for getting our deal over the finishing line.

Robbi · 20 March 2024 · Hilbery Chaplin Residential Hornchurch

★★★★★ 5/5

Google

Everyone in the team were very helpful

Imran · 20 March 2024 · Hilbery Chaplin Residential Hornchurch

★★★★★ 5/5

Google

Five stars fantastic service would highly recommend thanks to phill and everyone

Wendy · 20 March 2024 · Hilbery Chaplin Residential Hornchurch

★★★★★ 5/5

Google

I have had the absolute pleasure of working with Hilbery Chaplin over the last couple of years and what an honour it has been. Partnering up with them to assist in providing mortgage advise has been one of the best parts of my career so far. I am lucky to work with a brand that provides not only an exceptional service in their sector but who focus so heavily on each and every client’s journey individually. They are constantly looking to strive to ensure that everyone they work with has a seamless experience whilst going through what can be a stressful journey in the homebuying process. They understand exactly what is required and is always available to assist in any way they can and go above and beyond. The core value's that we both share of ensuing clients have full transparency and feel supported, heard, and understood whilst going through the process is seamless. A customer’s journey is the core focus of every transaction and Hilbery Chaplin are only a phone call away to assist with any concerns. Working as mortgage broker, the support provided by an estate agent is invaluable to assist in a smooth transaction and Hilbery Chaplin are exceptional in their field in providing this service. Their kind and caring approach make them a top choice for anyone looking to buy or sell their home and I want to truly thank you for helping all my clients and having you by their side throughout is never under appreciated. I truly look forward in continuing our journey together in helping many more people in their home buying journey.

Jade · 29 February 2024 · Hilbery Chaplin Residential Laindon

★★★★★ 5/5

Google

I have had the pleasure of working as a recommended mortgage broker with Hilbery Chaplin for some time now, and I can confidently say that it has been an exceptional experience. The team at Hilbery Chaplin embodies professionalism, dedication, and a genuine commitment to excellence in every aspect of their work. One of the aspects that sets Hilbery Chaplin apart is their unwavering focus on client satisfaction. They go above and beyond to understand the needs of their clients and work tirelessly to find the best solutions. As a mortgage broker, I have witnessed the positive impact this approach has on client relationships and overall satisfaction. As a mortgage broker, I appreciate how they seamlessly integrate all services into the home buying process, ensuring a smooth and streamlined experience for our mutual clients. Their proactive approach to communication and attention to detail make every transaction a pleasure to be a part of. Additionally, Hilbery Chaplin values transparency and integrity in all their dealings. They maintain open lines of communication with both clients and partners, fostering trust and creating a positive working environment. Overall, partnering with Hilbery Chaplin has been an enriching experience. Their professionalism, dedication to client satisfaction, and collaborative approach make them a top choice for anyone in need of estate agency services. I look forward to continuing our successful partnership and helping more clients achieve their homeownership dreams with Hilbery Chaplin. Thank you Phil, Kellie, Kelly and Neil. Kasia, Clear View Mortgage

Kasia · 14 February 2024 · Hilbery Chaplin Residential Hornchurch

★★★★★ 1/5

Google

Liars. Awful service. Had no intention of letting out any property to us. Maybe because of our background. John Waller constantly lied about the refurbishment of shops hence why we weren’t able to rent any shop yet space is still exactly the same.

Hamyle · 30 November 2023 · Hilbery Chaplin Residential Romford

★★★★★ 5/5

Google

We have used Hilbery Chaplin in Laindon a total of 3 times in the last 25 years or so and each time they have been exceptional. The staff are friendly and polite and really do go above and beyond. They were really understanding and helpful during a difficult and stressful time for us and completed our sale with the minimum of fuss. Every query and question we had was swiftly and professionally answered by Paul,Saskia, Karen & Valerie.. We would heartily recommend them to anyone looking for a quality moving service. A special BIG Thank you to Karen for all your recent help !

Peter · 26 September 2023 · Hilbery Chaplin Residential Laindon

★★★★★ 1/5

Google

I was very happy with signable, staff also friendly and helpful, however i had an issue with fields disappearing when received (potentially serious) apparently it is necessary to flatten the PDF before sending … i changed to Docusign and have had no issues so far

David · 19 August 2023 · Hilbery Chaplin Residential Laindon