Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleIve recently started renting with this agency…
I was heavily pregnant and looking for a home as soon as possible! The estate agent noted this and helped me get a place affordable and suitable for me, within days I had started moving in!
Any problems in the property have been resolved within days and the agents/ maintenance team have been so supportive.
I highly recommend this service I have no complaints whatsoever, Amazing tenancy support.
A massive thank you to estate agent Sean who has been so helpful I recommend requesting him for any assistance :)
Ellie · 27 July 2024 · Hilbery Chaplin Residential Ingatestone
★★★★★ 5/5
GoogleSuper helpful and reply very quickly to emails and queries (Tania especially). Far above average for estate agents in the area.
Doyle · 27 July 2024 · Hilbery Chaplin Residential Ingatestone
★★★★★ 5/5
GoogleJust moved into my lovely new 9 bed house and it is beautiful! Sean was amazing through the process and made it so swift. He made the contracts so easy and was so efficient with the process. Cannot commend enough.
Meghan · 27 July 2024 · Hilbery Chaplin Residential Ingatestone
★★★★★ 5/5
GoogleGreat team, very knowledgeable.
Christian · 12 July 2024 · Hilbery Chaplin Residential Laindon
Agent replied · 12 July 2026
Thanks Chris
★★★★★ 5/5
GoogleRating only, no written review.
Serghei · 3 June 2024 · Hilbery Chaplin Residential Hornchurch
Agent replied · 13 June 2024
Thank you for the 5 star review.
★★★★★ 5/5
GoogleI would like to extend a big thankyou to Phil Day, Kelly, and all the staff at the the Hilbery Chaplin office in Hornchurch, they dealt with the sale of a property owned by my late aunt and uncle, the whole process was dealt with in a professional but caring manner, i would recommend them to anybody
Stan · 3 June 2024 · Hilbery Chaplin Residential Hornchurch
★★★★★ 5/5
GoogleBarbuck Ltd showcases an exceptional prowess in aiding businesses to maximise visitor conversion through their adept utilisation of data-driven strategies and dynamic call numbers. Their expertise in harnessing data insights to understand visitor behaviour and preferences is truly commendable. By seamlessly integrating dynamic call numbers, they empower businesses to engage effectively with their audience, resulting in heightened conversion rates. We can see more now than ever before which in turn enables us to make better decisions
Brett · 1 June 2024 · Hilbery Chaplin Residential Laindon
Agent replied · 1 June 2026
Thank you for the great feedback Brett! We're so pleased to hear that our data-driven approach and dynamic number tracking are helping you gain clearer insights and improve conversions. It's great to see the impact it's having, and we're excited to keep supporting your growth!
★★★★★ 5/5
GoogleWe marketed our property with HC in 2023 after being recommended them by a relative. Our family have a long-standing relationship with HC and hope this continues due to the excellent customer care they have provided to us. We would not hesitate using them again and will continue to recommend them. Special thanks to Kelly Workman & Phil Day who have been very informative and supportive throughout our selling process.
Georgia · 22 May 2024 · Hilbery Chaplin Residential Hornchurch
Agent replied · 13 June 2024
Thank you so much for your lovely feedback for our Hornchurch staff members, it is very much appreciated that you received great customer service as this is what we pride ourselves on.
★★★★★ 5/5
GoogleHighly recommend Hilbery Chaplin. Lewis Gunner was amazing, very professional , kind and courteous. Kept me informed about everything. Always on time, the ideal estate agent. Thank you Lewis.
Billie · 21 May 2024 · Hilbery Chaplin Residential Laindon
Agent replied · 13 June 2024
Dear Billie, thank you so much for a lovely review it is very much appreciated. You have certainly made us and Lewis's day.
Hilbery Chaplin Senior Management
★★★★★ 5/5
GoogleBrilliant service, would highly recommend!
Alex · 21 May 2024 · Hilbery Chaplin Residential Laindon
Agent replied · 30 March 2024
Thank you for taking the time to give us a 5 star review
★★★★★ 5/5
GoogleYou have got a fantastic team. More importantly, thanks Karen your support and professional advice is priceless.
Andrew · 21 May 2024 · Hilbery Chaplin Residential Laindon
Agent replied · 30 March 2024
Thank you so much for taking the time to give feedback on our Laindon office, it really is appreciated.
★★★★★ 5/5
GoogleI cannot praise the team highly enough. The way they have treated us has been outstanding. And the house was sold within a week. Total professionals, and simply lovely people. Our gratitude is eternal. Thank you all so much.
Sue · 21 May 2024 · Hilbery Chaplin Residential Laindon
Agent replied · 30 March 2024
Hi Sue
Thank you for taking the time to leave such kind feedback for our Laindon team, it is very much appreciated.
★★★★★ 5/5
GoogleI am an estate agent of 40 years experience and offer estate agency training to agents across the UK, including Hilbery Chaplin. I have just spent two days with the fantastic team at Laindon office and am VERY impressed. Their experience and knowledge is second to none - they REALLY care, Highly recommended!
Simon · 21 May 2024 · Hilbery Chaplin Residential Laindon
Agent replied · 30 March 2024
Thank you for your kind feedback.
★★★★★ 5/5
GoogleWe can’t thank Hilbery Chaplin enough for their knowledge, guidance and support during our recent house sale. Paul, Karen, Valerie and Saskia have been amazing and have ensured the process has gone as smoothly and efficiently as possible. A huge thank you :)
Lorraine · 21 May 2024 · Hilbery Chaplin Residential Laindon
Agent replied · 30 March 2024
We really appreciate your kind feedback for the team at Laindon
★★★★★ 5/5
GoogleThank you to the team at Hilbery Chaplin for your wonderful service in our purchase of Tyelands meadow , Karen , Paul and everyone were always helpful and we cannot thank you enough for being part of this process. Great team. Thank you for our beautiful home l.
Sonya · 21 May 2024 · Hilbery Chaplin Residential Laindon
Agent replied · 30 March 2024
Thank you so much for your kind words for our Laindon office Sonya. We really appreciate your positive review for the team.
★★★★★ 5/5
GoogleReliable and very professional. Strongly recommend.
Pavel · 21 May 2024 · Hilbery Chaplin Residential Laindon
Agent replied · 30 December 2023
Thank you for your kind feedabck.
★★★★★ 5/5
GoogleHilbery Chaplin certainly earned their fees on our sale! Kathy worked extremely hard in ensuring we reached our exchange of contracts - a very difficult and long chain with many delays, but Kathy kept us informed every step of the way and I felt she really cared about getting us a good outcome. Thank you.
Julie · 15 May 2024 · Hilbery Chaplin Residential Brentwood
Agent replied · 20 June 2024
Thank you for taking the time to share your positive experience with us. It has made our day!
★★★★★ 5/5
GoogleHad a great experience with Hilbery Chaplin! Martin from start to finish was so helpful in the purchase of our new home. Could not recommend enough. Made a stressful process that little bit easier!
Ciara · 15 May 2024 · Hilbery Chaplin Residential Brentwood
Agent replied · 20 June 2024
Thank you for your lovely feedback for our Shenfield team.
★★★★★ 5/5
GoogleWould thoroughly recommend. Such helpful, friendly service from the whole team throughout the process.
Sheila · 15 May 2024 · Hilbery Chaplin Residential Brentwood
Agent replied · 24 March 2024
Hi Sheila
Thank you so much for taking the time to leave our Shenfield office lovely feedback.
★★★★★ 5/5
GoogleReally great experience with Hilbery Chaplin.. Sold my house, staff were very friendly and on the ball really helped me through the whole process.. would definitely recommend.
Hayley · 15 May 2024 · Hilbery Chaplin Residential Brentwood
Agent replied · 24 March 2024
Thank you for your kind feedback. The staff in the Shenfield branch appreciate it.
★★★★★ 5/5
GoogleHighly recommend! Good team of people who are very approachable and knowledgeable. I wouldn’t use anyone else. Took a lot of the stress away of moving home. We won’t use anyone else!
Emma · 15 May 2024 · Hilbery Chaplin Residential Brentwood
Agent replied · 24 March 2024
Thank you for your kind feedback, it is appreciated by all staff in the Shenfield branch.
★★★★★ 1/5
GoogleLiars. Awful service. Had no intention of letting out any property to us. Maybe because of our background. John Waller constantly lied about the refurbishment of shops hence why we weren’t able to rent any shop yet space is still exactly the same.
Humail · 8 May 2024 · Hilbery Chaplin Residential Romford
Agent replied · 23 November 2024
We are sorry to hear of the issues you have had. We no longer deal with the parade in question, however the timeframes of the proposed refurbishment / regeneration have also changed a number of times recently. Should you wish to discuss this with a member of our experienced team please call us on 01708 745000 so we can provide you with further information and put you in contact with the agent currently letting units in the parade.
★★★★★ 5/5
GoogleRating only, no written review.
Emily · 8 May 2024 · Hilbery Chaplin Residential Romford
Agent replied · 21 March 2024
Thank you for leaving 5 stars for our Lettings team.
★★★★★ 5/5
GoogleRating only, no written review.
Rebecca · 8 May 2024 · Hilbery Chaplin Residential Romford
Agent replied · 21 March 2024
Thank you for leaving 5 stars for our Lettings team.
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