Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWe have used Hilbery Chaplin twice now, once for my own property, and second for my parents property, and would use them time and time again!
Kelly has been marvellous yet again, she's an absolute god send, they are all so efficient, and professional too, they certainly get the job done!
Would highly recommend hilbery Chaplin, brilliant Estate Agents! Well done Kelly!
Thank you! 🏆
Sandra · 22 November 2025 · Hilbery Chaplin Residential Hornchurch
Agent replied · 31 December 2025
Thank you for your lovely words and for choosing us again Sandra. Kelly and the team are thrilled to hear your feedback - we really appreciate your recommendation and continued support.
★★★★★ 5/5
GoogleIt was an Absolute pleasure dealing with Kellie hallier and her sales team. We purchased our family home and it was very smooth process from start to completion. Excellent communication and good customer care.
I would highly recommend .
Jay · 22 November 2025 · Hilbery Chaplin Residential Hornchurch
Agent replied · 31 December 2025
Thank you for your lovely feedback. We're so pleased Kellie and the team made your purchase smooth and stress-free. We really appreciate your recommendation and hope you're loving your new home!
★★★★★ 5/5
GoogleI recently sold my home through Hilbery Chaplin, and I honestly cannot thank the whole team enough. Phil, Neil, Kellie and Kelly were incredibly professional, understanding, and knowledgeable throughout the entire process. Thanks to their support, everything went smoothly from start to finish. I would highly recommend Hilbery Chaplin to anyone looking to sell their home.
Pam · 22 November 2025 · Hilbery Chaplin Residential Hornchurch
Agent replied · 31 December 2025
Thank you for taking the time to share your experience. We're so pleased to hear that Phil, Neil, Kellie and Kelly provided the professional and supportive service we always strive for. Its been a pleasure working with you, and we're very grateful for your recommendation.
★★★★★ 5/5
GoogleThe staff at Hilbery Chaplin Shenfield are fantastic and couldn't be more helpful. Their commitment to supporting the local community is amazing and have recently sponsored an event I was running to support a local charity.
I can highly recommend the team at Hilbery Chaplin Shenfield 🙌🙌
Steve · 22 November 2025 · Hilbery Chaplin Residential Brentwood
Agent replied · 15 May 2026
Hi Steve, thank you so much for your wonderful review. We're delighted to hear you've had such a positive experience with our Shenfield team. Supporting our local community is really important to us, and its great to hear our efforts made a difference. We really appreciate your recommendation!
★★★★★ 5/5
GoogleWe currently have our house on the market with Hilbery Chaplin Shenfield and have been extremely impressed with their professionalism and responsiveness so far. I have had a lot of queries and questions that Emma and team have always come back to promptly and although still early days are looking forward to continuing the process of selling our house through the team.
David · 22 November 2025 · Hilbery Chaplin Residential Brentwood
Agent replied · 15 May 2026
Hi David, thank you for your kind words! We're so pleased that Emma and the team have been able to support you promptly and professionally. We look forward to continuing to work with you and helping make the sale of your home as smooth as possible.
★★★★★ 5/5
GoogleExcellent friendly efficient staff and great service
Mark · 20 November 2025 · Hilbery Chaplin Residential Brentwood
Agent replied · 20 March 2026
Thank you for your kind review! We're glad you found our team friendly and efficient.
★★★★★ 5/5
GoogleVery well run and helpful, nice staff and pleasant to talk to.
Lee · 20 November 2025 · Hilbery Chaplin Residential Brentwood
Agent replied · 20 March 2026
Thank you for your lovely review! We're glad you found our team helpful and pleasant to deal with.
★★★★★ 5/5
GoogleFantastic service during my very challenging sale, Emma and Talia worked extremely hard to get this sale over the line. This sale was met with every challenge possible and Talia was at the end of the phone to offer advice, chase documents and get things moving. Very happy with the service and highly recommend Hilbery Chaplin.
Mark · 20 November 2025 · Hilbery Chaplin Residential Brentwood
Agent replied · 20 March 2026
Thank you so much for your wonderful review. We're delighted to hear that Emma and Talia were able to support you through what was a particularly challenging sale. They will be so pleased to know their hard work and communication made a real difference. We truly appreciate your recommendation and are glad we could help get everything over the line for you. If you ever need any assistance in the future, we're always here to help.
★★★★★ 5/5
GoogleThird time we’ve sold a property with Hilbery Chaplin and every time has been a very positive experience. Really impressive support throughout the process from Emma and Talia. Would highly recommend.
Richard · 20 November 2025 · Hilbery Chaplin Residential Brentwood
Agent replied · 20 March 2026
Thank you for your continued trust in us. We're delighted to hear that Emma and Talia once again provided great support throughout your sale. Your recommendation means a lot, and we're grateful to have helped you for the third time.
★★★★★ 5/5
GoogleThank you to Talia, Emma and the team at Hilbury Chaplin!! Without them I am not sure we would have managed to complete our sale. Highly recommended!!
Daniel · 20 November 2025 · Hilbery Chaplin Residential Brentwood
Agent replied · 20 March 2026
Thank you so much for your lovely review! We're delighted to hear Talia, Emma and the team were able to support you through your sale. We really appreciate the recommendation.
★★★★★ 5/5
GoogleOur experience with Hilbery Chaplin has been great so far! Very easy to communicate with. Very friendly, quick responses to emails and phone calls and overall extremely helpful with everything we’ve needed so far.
The entire move in process has been easy going! The gift box with some freebies in on move in day was a lovely touch too :)
Tia · 16 November 2025 · Hilbery Chaplin Residential Romford
Agent replied · 13 April 2026
Hi Tia,
Thank you for your lovely review for our Lettings team. We're so glad you found the team helpful and the move-in process easy. Enjoy settling into your new home!
★★★★★ 5/5
GoogleSuch a lovely experience from viewing to moving in. The whole team responded quickly and were very patient - answering any questions that I had.
Would definitely use again in the future.
Tammy · 16 November 2025 · Hilbery Chaplin Residential Romford
Agent replied · 28 January 2026
Thank you so much for your lovely feedback! We're delighted to hear you had such a positive experience from viewing through to moving in. Its great to know the team were able to support you throughout the process. Wishing you all the best in your new home, and we'd be happy to help again in the future.
★★★★★ 5/5
GoogleThe Shenfield girls are the best! They have always demonstrated professionalism, responsiveness, and competence. It's always a pleasure to be working with them and I am always confident that they're on top of matters in hand.
Deborah · 15 November 2025 · Hilbery Chaplin Residential Brentwood
Agent replied · 15 May 2026
Hi Deborah, Thank you so much your kind words and 5-star review for the girls in our Shenfield branch. The whole team works hard to provide great service, and it means a lot to know we make a difference.
★★★★★ 5/5
GoogleSue and the team have been a joy to work, always super professional, polite and kind. Sue really does go that extra mile and has great attention to detail. It's so refreshing to speak to a professional on a regular basis who real cares about your property. I would highly recommend Hilbery Chaplin to anyone selling their home. Thanks for all your help and guidance to the Hilbery Chaplin Shenfield team.
Aoife · 15 November 2025 · Hilbery Chaplin Residential Brentwood
Agent replied · 15 May 2026
Hi Aoife, Thank you so much for your kind words and wonderful 5-star review! We're delighted to hear that you had such a positive experience with Sue and the Shenfield team. Providing a professional, friendly, and caring service is exactly what we strive for, and its great to know that was reflected throughout your journey with us. We truly appreciate your recommendation and wish you all the very best for the future.
★★★★★ 5/5
GoogleVery professional team a pleasure to deal with
Scott Cooper
Scott · 15 November 2025 · Hilbery Chaplin Residential Brentwood
Agent replied · 15 May 2026
Thank you for your lovely feedback - we really appreciate it.
★★★★★ 5/5
GoogleRating only, no written review.
Raymond · 15 November 2025 · Hilbery Chaplin Residential Brentwood
Agent replied · 15 May 2026
Thank you for leaving our Shenfield team 5 stars Raymond. It is really appreciated.
★★★★★ 5/5
GoogleI was very happy when I had my house valued by Chloe sault , and was very professional and the service was excellent thank you
Julie · 15 November 2025 · Hilbery Chaplin Residential Brentwood
Agent replied · 15 May 2026
We are delighted to hear that you were happy with the service and your experience with Chloe from our Hilbery Chaplin Shenfield branch. Your kind words and feedback mean a great deal - thank you again for taking the time to share them.
★★★★★ 5/5
GoogleThank you for all your help going through the properties I was interested in Chloe, thanks for your time, you have been so helpful along with the other girls in the Shenfield office when I have called.
Brenda · 15 November 2025 · Hilbery Chaplin Residential Brentwood
Agent replied · 15 May 2026
Hi Brenda, Thank you so much for your lovely review! We're so pleased to hear that Chloe and the team in our Shenfield office were able to help you throughout your property search. We really appreciate your kind words and hope to assist you again in the future.
★★★★★ 5/5
GoogleWe have previously used Hilbery Chaplin for selling our house and will definitely use again when we move house. The ladies at the Shenfield branch were very professional, helpful and just lovely.
Charlotte · 15 November 2025 · Hilbery Chaplin Residential Brentwood
Agent replied · 15 May 2026
Thank you so much for your lovely review! Chloe and the whole Shenfield team really appreciate your kind words. We’re so pleased to hear you had such a positive experience and that you’d choose to work with us again, it really means a lot!
★★★★★ 5/5
GoogleI could not be more grateful for Talia and the whole team at Shenfield for the experience we had with our purchase. They were always on the ball chasing absolutely everything and keeping us updated and were soooo lovely to deal with, for something that was stressful they made us feel at ease in their hands and could not recommend them enough! We are in love with our home, love Ella & Owen x
Ella · 15 November 2025 · Hilbery Chaplin Residential Brentwood
Agent replied · 15 May 2026
Thank you so much, Ella and Owen, for your wonderful review! We're thrilled to hear that you're so happy in your new home and that Talia and the Shenfield team were able to make the process smoother for you. It was such a pleasure helping you with your purchase - we hope you create many happy memories there!
★★★★★ 5/5
GoogleIt’s always great speaking to Talia and the rest of the team in Shenfield, always ready to help and answer questions.
Alisha · 15 November 2025 · Hilbery Chaplin Residential Brentwood
Agent replied · 15 May 2026
Thanks for your lovely review. We really appreciate you taking the time to share your experience. Talia and the Shenfield team are always happy to help, and its great to know you've felt supported.
★★★★★ 5/5
GoogleFantastic support from the team, special thanks and mention to Talia who has been very supportive and professional. I would strongly recommend using the services.
Russell · 15 November 2025 · Hilbery Chaplin Residential Brentwood
Agent replied · 15 May 2026
Hi Russell, thank you for you recommendation and kind words - we're delighted to hear you had such great support from Talia and the team.
★★★★★ 5/5
GoogleThe team of ladies are a pleasure to work with and are always on the ball. I have been dealing with this office for over 25 years and have always been delighted with the quality of service provided. I cannot speak highly enough of the current staff who always go above and beyond whatever is required. Well done!
Spencer · 15 November 2025 · Hilbery Chaplin Residential Brentwood
Agent replied · 15 May 2026
Thank you so much for your wonderful feedback and for your continued support over the past 25 years. Its always a pleasure working with you, and we truly appreciate your kind words about the team. We're delighted to know our service continues to meet your expectations - here's to many more years of working together.
★★★★★ 5/5
GoogleFriendly , informative and great window displays !
Julie · 15 November 2025 · Hilbery Chaplin Residential Brentwood
Agent replied · 15 May 2026
Thanks, we're glad you found the team friendly and informative, and its great to hear you enjoy our window displays in the Shenfield office. We really appreciate it.
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