5/5
Thank you to the team at Hearnes for a reliable and efficient sale of our property, would not hesitate to use them again, particular thanks to Sally and James.

Trusted Agent profile
★★★★★
445 reviews across 5 offices and 4 platforms
Hearnes Estate Agents has five offices, in Ferndown, Bournemouth, Poole, Ringwood and Wimborne. Together they have 445 reviews on four platforms, rated 4.6 out of 5 overall.
384
Reviews on Google
All 5 offices
58
Reviews on Facebook
Business-wide
2
Reviews on Yell
All 5 offices
1
Reviews on Trustpilot
Business-wide
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Hearnes Estate Agents's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Thank you to the team at Hearnes for a reliable and efficient sale of our property, would not hesitate to use them again, particular thanks to Sally and James.
5/5
Joe at Hearnes has been a pleasure to deal with across all our viewings. He’s very knowledgeable, never pushy and has a refreshing trustworthy approach to selling property. I wouldn’t hesitate to instruct Hearnes to sell my home when the time comes.
1/5
Rating only, no written review.
5/5
Rating only, no written review.
4/5
Rating only, no written review.
1/5
Rating only, no written review.
5/5
Good Adrian and David in particular
5/5
I am sure it is lovely, never been there but!
5/5
Really good knowledge of local market. Very helpful staff
5/5
I've sold twice and bought twice through the Ferndow and Ringwood offices. Great personal service
5/5
Second time we have used Hearnes, all went smoothly, no problems
1/5
Offer accepted then reneged upon next day after they rang around others interested to get better deal. From Facebook looks like they do this as a practice which is pretty shabby practice in my opinion. Another buyer had same experience according to Facebook. Very disappointed
5/5
I am an estate agent working for another agency and was lucky to have Hearnes Estate Agents working in a complex chain which I was also involved in. My main point of contact was their sales progressor Becky who deserves a massive praise as she was very proactive throughout and kept everyone up to date. I would highly recommend Becky because she was a delight to work with and pushed this through so we could get this exchange done!PositiveResponsiveness, Professionalism
5/5
As a first time buyer, I don't think I could have dreamed of having a better team of estate agents! Helpful, honest and patient with us through all stages of the process, all of my expectations have been exceeded regarding their customer service. Just picked up the keys now, delighted - thank you Hearnes!PositiveResponsiveness, Quality, Professionalism
5/5
Thankyou so much to James and all of the team at Hearnes! They have been brilliant from the start right the way through to completion of our flat. Their communication, professionalism and friendliness is second to none. We would have no doubts in recommending them to anyone looking to sell their property. :)PositiveResponsiveness, Professionalism
4/5
Rating only, no written review.
5/5
Matt and the team were brilliant. Really professional and lined up lots of viewings for our property. I would recommend them to anyone in the local area.
5/5
Very good variety and easy to use website
5/5
The entire process of buying a property and selling one is extremely stressful, but Hearnes were incredible from start to finish! After successfully selling our property, the team at Hearnes helped more with our forward purchase than the estate agents who were representing the sale. They were incredible and we literally cannot recommend them highly enough. 🙌🏼❤️
5/5
We bought and sold through Hearnes and can't thank the team enough. Special thanks to James, Matt & of course Juliet for taking the stress out of the whole process. Highly recommend.
5/5
Hearnes Bournemouth recently sold our house and I could not fault them, compared to so many agents I have dealt with Hearnes have been by far the most efficient and professional. They went over and above in every way possible and made sure communication was consistent. Not only that they have been excellent in helping us find our next home. I can not recommend them enough and will be sure to use them again in the future.
5/5
Having bought our house with hearnes 4 years ago, we didn’t hesitate to use them to sell it on this time. Matt came over to value the property remembering it well from selling it to us last time and put us at ease from the get go. Although it took a while longer to sell than I’d initially hoped, I was never in any doubt that the whole team were doing all they could to get the right people viewing and thus get the offers we were looking for. They were in constant contact with feedback from every viewing and proactive marketing suggestions and advice. Once the sale had been agreed, it was a nervous few weeks through the lockdowns before completion and I’m so grateful for Juliet for keeping everything within the chain together and moving forward - this really was invaluable and made us very thankful to be with Hearnes. Thank you all!
5/5
Cannot praise the staff at Hearnes highly enough- thoroughly professional, highly personable, really conscientious and always on the ball. They did a superb job not only in selling our house but also in ensuring that the buyers were happy and that everything ran smoothly- they genuinely could not have done more, superb service and great people.
5/5
Sold our flat with Hearnes this summer, it was on the market a couple of weeks tops! We’ve worked with Hearnes a couple of times and always get great service. The team can’t do enough for you and their knowledge of the area and network of buyers means you’re in good hands. Highly recommend
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Ferndown has the most, with 177 reviews rated 4.5 out of 5, followed by Bournemouth with 137.
The five Hearnes Estate Agents offices, by town:
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