Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleThe service we received from Hamptons International and our letting agent Karen was excellent. From very friendly service to a highly organised, quick turn around - we cannot fault them on anything. Thank you so much for helping us find our next home so efficiently.
Anneke · 23 July 2020 · Hamptons International
★★★★★ 5/5
GoogleKaren at Hamptons was courteous, organised and professional. Fantastic service and would thoroughly recommend.
Seb · 8 July 2020 · Hamptons International
★★★★★ 5/5
GoogleA very pleasant experience with Hamptons International in Marlborough. Emma was most helpful and professional throughout our search. With many thanks 5*
Sebastian · 8 July 2020 · Hamptons International
★★★★★ 5/5
GoogleHighly Recommend. I was really impressed by how efficient and easy hamptons made the whole process of moving in particularly during these challenging lockdown measures. A big thanks to Emma at Hamptons for such amazing service.
Huw · 8 June 2020 · Hamptons International
★★★★★ 5/5
GoogleThe team at Hamptons in Salisbury have been friendly and efficient throughout, from initial contact and viewing, to agreeing the tenancy with the Lettings Negotiator, Jennifer Glover, and then the Property Manager, Angela Parn, has been really responsive and helpful.
End of tenancy process also handled extremely efficiently, despite lockdown.
Simon · 27 May 2020 · Hamptons International
★★★★★ 5/5
GoogleOur property was initially marketed by another Agent, after six months we transferred our sale to Hamptons. Within five weeks we received an acceptable offer. During conveyancing we could not have asked for better professionalism and helpfulness to our buyer and ourselves. A brilliant team, highly recommended.
BRIAN · 27 May 2020 · Hamptons International
★★★★★ 5/5
GoogleRating only, no written review.
Karol · 9 April 2020 · Hamptons International
★★★★★ 5/5
GoogleFantastic Service particularly from Karen S. However all staff I dealt with went above and beyond to enable to move in within 2 days of viewing the property. Highly recommended using Hamptons.
Jamie · 9 April 2020 · Hamptons International
★★★★★ 5/5
GoogleThe service we received from Hamptons International and our letting agent Karen was excellent. From very friendly service to a highly organised, quick turn around - we cannot fault them on anything. Thank you so much for helping us find our next home so efficiently.
Anneke · 9 April 2020 · Hamptons International
★★★★★ 5/5
GoogleReally impressed with how quick and efficient the process was. Claire was a great help throughout and any issues were quickly dealt with. Service was great - would highly recommend using Hamptons
Jack · 9 April 2020 · Hamptons International
★★★★★ 5/5
GoogleI thoroughly recommend the services of Hamptons Property Management in Salisbury. Polite, courteous and efficient. Specific praise goes to Angela who can be relied upon to get all the letting maintenance issues sorted.
R · 28 March 2020 · Hamptons International
★★★★★ 1/5
GoogleThe staff here are an embarrassment. £2350 for a rental and living in the place since November has been one issue after another. Toilet rocks when sat on (sent a man over to do the job who the Landlord knows, fixed for two days then back to rocking), drain the bath and the shower fills up with the bath water, our power source is used to run the power of other cottages in the area. As we travel on business, a switch trips (obviously from overuse of power) and we are told to switch it back on... as we weren't there, someone hooked up an illegal power source - strolled onto the property without permission into our back garden, very dangerously covered the source with a plastic back and the wire ran right around the property everything everywhere! No way of finding out how much oil we use as it's in next doors back garden... problem after problem!
Property management - Ashleigh
Her response to everything is she'll speak to the landlords. It's been 5 months and she's still speaking to the landlords when told to copy us into the emails sent across, she says she forgot. My feeling is that the landlord is too intimidating and demanding that nothing will get sorted through hamptons because they don't think about the people having to endure the property! Legal action is now being taken for the distress, anxiety, illegal actions and the right to have peaceful enjoyment in our own home. Now for a property that we'd be paying £1000 for the two of us would be a problem, the amount of problems in this property is disgusting and Hamptons should be ashamed of themselves for allowing the Landlords to have broken numerous conditions of the contract and failing to have reasonable excuses.
If you call leakages, plumbing issues, illegal electric cables running around the house, powering up other houses, not having any clue of how much oil we are using up, very bad carpentry issues (even after the rectification from the carpenter) - "snagging issues" I really think that's very insulting... the process has been frustrating and refusal of a digger coming to dig up our back garden was the only refusal we have given. It was innapropriate for the people Hamptons sent out to come to do the jobs at 7.50am - 8am.
Dani · 25 March 2020 · Hamptons International
Agent replied · 24 March 2024
2nd response:
Thank you for providing us with further details. According to our system these issues have either been resolved or not been able to be seen to, due to access issues. In regards to the appointment times, I can see the early access is in line with your tenancy agreement and clause relating to access, however I understand later time slots have since been provided to you for approval. We are unable to assist fully on this platform but should you wish to pursue this matter further, please do contact customercare@hamptons-int.com who will ensure your concerns are addressed in line with our company procedures.
Thank you for leaving us a review. We take customer service very seriously and are naturally disappointed to receive a 1* review. I have looked into this matter and can see that there are few small snagging issues, as expected with a newly renovated property. As above, customer service is very important to us and I appreciate your comments about the level of service you have received, however it is apparent from our system that the team have been in contact with you regularly and have remained helpful and professional throughout. I understand contractor/property visits have been attempted to be arranged but access to the property has been denied by you, it is therefore naturally very difficult for us to resolve any of these snagging issues. We await to hear from you in regards to taking legal action but would like to note that we treat these accusations very seriously and can confirm that under no circumstances have our team members been involved in any illegal behaviour at the property.
★★★★★ 5/5
GoogleWe deal with various landlords and agents on a daily basis and none quite as professional as Hamptons. Ashley Jeanes is a pleasure to deal with and is always 'on the ball'
Excellent communication throughout and a;always kept up to date via e-mails.
Lee · 10 March 2020 · Hamptons International
★★★★★ 5/5
GoogleKaren Speechley at Hamptons was brilliant, nothing was too much trouble and she made my move very easy. I’d recommend Hamptons and Thank you Karen
Sean · 10 March 2020 · Hamptons International
★★★★★ 5/5
GoogleFantastic service from Emma in Lettings. Spent a lot of time explaining becoming a Landlord to me, laws and processes. Much appreciated. Thank you Emma
Neil · 10 March 2020 · Hamptons International
★★★★★ 5/5
GoogleI have been working with Hamptons for the past 7 years. I have worked with many other Estate/Lettings agents prior to this and I have to say none come close to Hamptons in terms of friendliness, professionalism and overall knowledge of their industry.
The Residential Lettings department who I deal with daily are always on the ball. I deal with several tenants and landlords every day and hear nothing but praise for all the residential lettings team and especially Ashley Jeanes who is my regular contact and first point of contact for both tenants and landlords when any maintenance issues arise. Nothing is too much trouble and every situation is dealt with swiftly and efficiently which means happy tenants and happy landlords!
Stuart · 10 March 2020 · Hamptons International
★★★★★ 5/5
GoogleWe recently bought a house through Hamptons and they were brilliant. Jaime helped us realise that this was the house for us and then quickly secure it to make our relocation smooth. The team were great throughout the process, pro-active, great communication and very professional. Thank you all! Thoroughly recommend.
Laura · 10 March 2020 · Hamptons International
★★★★★ 5/5
GoogleJust amazing service from this company. The Marlborough Hamptons office have been absolutely fantastic over the last 5+years helping us with our rental properties. Jenny K was fab in the days she was there now Karen S is now being such a star. Very happy with the service
Debbra · 10 March 2020 · Hamptons International
★★★★★ 5/5
Googlewe are extremely satisfied with the service we have received from Hamptons (Salisbury) any maintenance issues we had were dealt with by Angela, with out any issues and in a very timely manner. no complaints from us what so ever
Pete · 27 February 2020 · Hamptons International
★★★★★ 3/5
GoogleRating only, no written review.
Fliss · 9 February 2020 · Hamptons International
★★★★★ 5/5
GoogleI would like to say a huge thank you to Karen and the team for their upmost professional and fully supportive attitude in their assistance in helping me find a property to rent. A special thanks to Karen for her support and assistance. I will always recommend the team at hamptons to everyone who asks me, and I will always use them.
Stuart.
Stuart · 9 February 2020 · Hamptons International
★★★★★ 5/5
GoogleI have been so impressed with the service provided. Hamptons have been highly professional and very efficient. I couldn't have asked for more from them.
Janie · 9 February 2020 · Hamptons International
★★★★★ 5/5
GoogleI have used Hamptons for nearly 20 years both as letting agent and for managing my property. I have always found them helpful, and have valued their guidance. Property maintenance has been made very much less stressful for me and I have had two particularly good contacts in this respect: Adam Mickish three years ago and my current contact Ashley Jeanes.
Elizabeth · 9 February 2020 · Hamptons International
★★★★★ 5/5
GoogleWe have been very impressed with Hamptons and Claire Dwyer in particular as we search for our new home. Claire has been extremely helpful and knowledgeable about the individual properties, and their respective merits.
Lorna · 9 February 2020 · Hamptons International
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.