5/5
GoogleGood communication and prompt service.
Trusted Agent profile
Hall & Benson estate agents in Derby, Alfreton, Heanor and 1 more
★★★★★
723 reviews across 5 offices and 4 platforms
Hall & Benson has five offices, in Derby (two offices), Alfreton, Heanor and Belper. Together they have 723 reviews on four platforms, rated 3.9 out of 5 overall.
609
Reviews on Google
All 5 offices
1
Reviews on Facebook
All 5 offices
7
Reviews on Yell
All 5 offices
106
Reviews on Trustpilot
All 5 offices
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Our offices
Hall & Benson's five offices, most reviewed first. Each has its own page.
- Hall & Benson Derby (Park Farm Centre)Park Farm Centre, Park Farm Drive, Allestree, DE22 2QQ397 reviews · 291 on Google (4.3)5 in the last 90 days
- Hall & Benson Alfreton22a - 24 High Street, Alfreton, DE55 7BN, DE55 7BN138 reviews · 138 on Google (4.0)7 in the last 90 days
- Hall & Benson Heanor13 Market Street, Heanor, DE75 7NR, DE75 7NR123 reviews · 123 on Google (4.7)1 in the last 90 days
- Hall & Benson Belper2a King Street, Belper, DE56 1PS, DE56 1PS65 reviews · 58 on Google (4.4)1 in the last 90 days
- Hall & Benson Derby (Pinxton House)Pinxton House, 75 Sitwell Street, Spondon, DE21 7FH1 reviews · 0 on Google0 in the last 90 days
Latest reviews from every Hall & Benson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleExcellent service on all aspects of my recent house purchase in Blackbrook Belper . The team at Belper were very professional especially Olivia and Richard . They made the whole experience a pleasure .I would highly recommend the Belper team of Hall and Benson . A big thank you . Phillip
5/5
GoogleThe team led by Richard were fantastic in every way when selling and buying. Richard took us through every aspect as we found the e way system so daunting. He was there at every twist and turn. Without his expertise we would have floundered. He deserves to be rewarded 5 stars for his perseverance, patience and above all his guidance. Well done SIR to you and your lovely team.
5/5
GoogleI bought my property in Openwoodgates, Belper in April 2022, and it took until November 2022 to finally get the keys due to an incorrect entry in Land Registry over a flying freehold on this property. All the way through Hall & Benson's Team, Richard, Olivia & Jess have been keeping me in touch with progress reports. Even to dropping off spare keys to my door that they received after the sale was finalised! I even received a very helpful Moving In box, with some gifts, really thoughtful. They helped relieve a long drawn out legal process, and I highly recommend Hall & Benson as a lovely local agent.
1/5
GoogleHall and benson have terrible customer experience, after 21 days waiting to have my new property removed off rightmove I had to send proof of purchase to rightmove to have it taken off the site. After losing my husband suddenly in January I am still dealing with bereavement departments for different companies. Because hall and benson seamed unable or un willing to remove my property off rightmove when I tried to change my address with bereavement departments I had to have checks to prove my address had changed. Experian could not confirm to banks etc as my new property was still showing sold subject to contract. This has cause so much upset and stress as I was only widowed in January 2023. Luckily rightmove are decent people.
Agent replied · 22 October 2024
Hello, please contact us via complianceresidential@connells.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleOur experience with Hall & Benson has been near to outstanding. Particularly in our dealings with Richard McNamara and his team. We came to them in less than satisfactory circumstances and Richard particularly, approached our situation with immediacy, sincerity and the height of professionalism. We have felt secure in the knowledge of their attention to detail in both administration and communication, both of which were very lacking in our previous experience with another agency. We would highly recommend this team.
1/5
TrustpilotStudents don't expect to get your…
Students don't expect to get your deposit back anytime soon. 3 months and counting so far. Lots of excuses with its TDS, not us. Our contract is with you, you get a management fee, spend it on serving your customers. Nobody answers the phone, nobody calls you back when you raise an issue on chat. In fact they only do something when you are about to start small claims court.
5/5
TrustpilotViewing
Had a viewing with dani, she was very easy to talk to, answering all our questions and was very polite.
5/5
TrustpilotRecently had a viewing with Dani
Recently had a viewing with Dani, she was excellent. Very welcoming and knowledgeable, answering all our questions throughly. Would highly recommend, thanks.
1/5
TrustpilotWorst renting experience ever
Worst renting experience ever! I would have give 0 star if I could.
5/5
GoogleGreat help and swift process from Declan & Jess.
Agent replied · 14 June 2024
Thank you for your 5* review!
5/5
GoogleHayley was very helpful and made everything very simple
Agent replied · 14 June 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleHayley Lynn was fantastic from beginning to end during the process of renting out house. Great service 🙂 …
Agent replied · 14 June 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleHayley Lunn has been great throughout our house selecting process. The whole process has been quick and easy throughout. Thank you so much for all your help! 10/10 service!
Agent replied · 14 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe have found Hayley and the team at H&B Allestree very good. They have been helpful, patient and explained the whole rental process simplistically to complete novices like ourselves. A very efficient and expedient service conducted with professionalism. Thank you from the novices!
Agent replied · 14 June 2024
Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotShocking
Shocking! Renter beware. Properties covered in mould, falling apart! They do nothing
1/5
TrustpilotI’ve dealt with countless estate…
I’ve dealt with countless estate agencies, for both renting and buying properties, and I hate cliches but - if I could give 0 stars, I’d give -1 to this happy bunch.
5/5
GoogleHayley has been absolutely amazing with me and my boyfriend! Always so helpful and attentive, made the process of moving out so much easier! Such a friendly face, and so easy to talk to. Couldn’t have wished for a more lovely lady to be at the end of the phone whenever we needed her!
5/5
GoogleHayley
Agent replied · 14 June 2024
Thank you for your great 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleHayley
Agent replied · 14 June 2024
Thank you for taking the time to leave us a 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleHayley was very helpful and absolutely lovely. My partner and I are very satisfied
Agent replied · 14 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleIt’s our first time moving as a couple and Dec and Jess could not of been more helpful, thank you for answering my 5 phone calls within half an hour and helping us move into our new home, if we could have you two every time we move that would be absolutely dandy thanks guys <3
Agent replied · 14 June 2024
Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.
5/5
GoogleSuper service ! Have some really nice houses on there as well. Declan Adams was fabulous. Really helpful and super professional! Tried to accommodate me as much as possible.
Agent replied · 14 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAbsolutely fantastic service from start to finish Hayley was wonderful and kept us up to date throughout. Would highly recommend using them.
Agent replied · 14 June 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Hall & Benson
Which Hall & Benson office has the most reviews?
Derby (Park Farm Centre) has the most, with 397 reviews rated 3.6 out of 5, followed by Alfreton with 138.
Where are the Hall & Benson offices?
The five Hall & Benson offices, by town:
- Alfreton: 22a - 24 High Street, Alfreton, DE55 7BN, DE55 7BN
- Belper: 2a King Street, Belper, DE56 1PS, DE56 1PS
- Derby (Park Farm Centre): Park Farm Centre, Park Farm Drive, Allestree, Derby, DE22 2QQ
- Derby (Pinxton House): Pinxton House, 75 Sitwell Street, Spondon, Derby, DE21 7FH
- Heanor: 13 Market Street, Heanor, DE75 7NR, DE75 7NR
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