Hall & Benson estate agents in Derby, Alfreton, Heanor and 1 more

★★★★★ 5/5

Google

It's hard to put into words how much I appreciate the effort and support Molly Hutchby and her team (Hall and Benson Lettings and maintenance) have provided to my wife a I, during a long and painful process of the eviction of personal from our rented property. While having legal support from DAS legal solicitors, Molly has coordinated information between all parties, which was vital, especially up to and during a stressful court hearing. Molly remained calm and supportive, providing the relevant questions and answers, in order we can process this very complicated procedure to a successful conclusion. Thank you Molly Hutchby. Hall & Benson. John Thompson

John · 15 February 2024 · Hall & Benson Derby (Park Farm Centre)

★★★★★ 1/5

Google

Do not rent under any circumstances. We advised Hall and Bensons that we would vacate the property and gave ample notice. The landlord increased the rent from £875 to £960 per month for the last 3 months. No compassion whatsoever, you would believe that an increase in rent would not have been done 2-3 months before leaving on the basis of spending nearly 4 years in the property. We vacated the property over 28 days ago, check out was carried out early January. I was assured that they will keep me up to date. I initiated every contact and still waiting for the deposit and apparently waiting for quotes? Not made aware that they are waiting for quotes. Still don't know what the quotes are for? We lived in the property for nearly 4 years, standard wear and tear, no malicious damage to the property was done. Hall and Benson are still processing "quotes" a month later. We have rented several times previously and deposits were dealt with within 7-14 days after checkout. If you want to be mugged out of your deposit rent a property through Hall and Bensons. They are masters at fobbing you off. Companies like Hall and Bensons give estate agents a bad name. Customer service - 0 Customer care - 0 Compassion - 0 Communication - 0

Nik · 15 February 2024 · Hall & Benson Derby (Park Farm Centre)

★★★★★ 5/5

Google

Danni the mortgage advisor is fabulous, we had to port our morgage and add more on so we were quite complicated but that was no problem for Danni, I look forward to her looking after us for our remortgage!!

Grace · 12 February 2024 · Hall & Benson Heanor

★★★★★ 5/5

Google

We are currently using Danielle Stapleton as our mortgage advisor/broker, and we honestly are so happy with the service received. Face to face appointments which were made super quick, very fast updates and replies, and she even got us a mortgage within 2 weeks. Would recommend to absolutely anybody.

Amelia · 12 February 2024 · Hall & Benson Heanor

★★★★★ 5/5

Google

Met with Chris today for new mortgage deal, everything explained in detail. All my questions answered clearly. Would definitely recommend using Chris as your mortgage broker.

Andrea · 26 January 2024 · Hall & Benson Alfreton

★★★★★ 5/5

Google

Natalie and her team have made the process very enjoyable. It's been a very personal service they have given and would 100 percent recommend them. Everything they've done has been done exactly to plan and even before we've expected them. Couldn't be happier. Thank you guys! We would also like to add, we had a mortgage appointment this week with Chris, and we were very happy with the whole service. He explained and broke down everything carefully to make sure we understood all our options, which we were very grateful for. He gave impartial advice and made us feel really comfortable. Thanks Chris!

Naomi · 26 January 2024 · Hall & Benson Alfreton

★★★★★ 5/5

Google

I'm grateful to Hayley Lunn for all her help throughout my process she is the most calmest and sweetest agent. I'm forever grateful for her services,even when my process got a little complicated she kept being professional and kind to the end. Thank you Hayley Lunn

Faith · 16 January 2024 · Hall & Benson Derby (Park Farm Centre)

★★★★★ 5/5

Google

We sold our last house with Hall & Benson 5 years ago and could not fault them. We’re currently in the process of selling again and so far we have been massively impressed by the service! Everything has moved along so quickly and efficiently to get our house on the market. Highly recommend.

Lizzie · 16 January 2024 · Hall & Benson Derby (Park Farm Centre)

★★★★★ 5/5

Google

Fantastic service especially from Beth who helped me with my recent purchase - couldn't have been better!

Michael · 13 January 2024 · Hall & Benson Heanor

★★★★★ 5/5

Google

We have recently entered the world of buying a different property and was recommended to speak to Danielle to look at our mortgage. Danielle is very approachable and also patient with us in answering all of our questions. She clearly and simply explained the different options available to us and talked these through with us - and also followed up actions relating to the mortgage of our existing property. I would highly recommend speaking with Danielle if you are looking at what mortgage options are best for you.

Samantha · 13 January 2024 · Hall & Benson Heanor

★★★★★ 5/5

Google

I would recommend the Hall & Benson team to anyone and everyone! We used Danielle as our mortgage advisor, she helped us get the best possible mortgage for our situation and helped us along the way with any questions. The whole team was great help with anything that cropped up and made the first time buying a smoother process! Beth did everything she could to help us out along the way and sorted any problems we have straightaway. We couldn’t thank them enough and recommend them to anyone!

Tom · 13 January 2024 · Hall & Benson Heanor

★★★★★ 5/5

Google

I had a mortgage appointment with Chris last week, and couldn't recommend him enough. He explained the process really clearly and took his time going through everything, which really put me at ease! I also had a house viewing with Emily, and again she really put me at ease as a first time buyer.

Heather · 27 December 2023 · Hall & Benson Alfreton

★★★★★ 2/5

Google

We have been letting from HB for 18 months. The property management is shocking. They are not supporting us at all. I am very disappointed with the service we are receiving. They take no pride in their work

Charl · 17 December 2023 · Hall & Benson Derby (Park Farm Centre)

★★★★★ 5/5

Google

I viewed a house I liked the look of to rent met Hayley during the original viewing, they kept me in the loop letting me know I'd been accepted as a tenant and of the progress of the redecoration and recarpeting. They are really well organised on getting everything needed done up front (including council tax, energy suppliers etc...) Slight hitch on moving day with the keys (the contractor who had been to the house left the wrong keys), but Hayley and the team got it sorted the same day. Couldn't ask for more really, good estate agent.

Simon · 17 December 2023 · Hall & Benson Derby (Park Farm Centre)

★★★★★ 5/5

Google

Renting our first property through Hall and Benson and its been an excellent experience. Jessica did a brilliant job sorting all the paperwork and references needed to obtain the property and Declan was a credit to the company dealing with sorting the house insurance out taking the final payment and handing over the keys. Thank you both very much

Carl · 17 December 2023 · Hall & Benson Derby (Park Farm Centre)

★★★★★ 1/5

Google

Very poor agency

Adam · 17 November 2023 · Hall & Benson Derby (Park Farm Centre)

★★★★★ 5/5

Google

Very Professionally dealt with by Hayley. Extremely efficient. 7 days to move in from application.

Ryan · 17 November 2023 · Hall & Benson Derby (Park Farm Centre)

★★★★★ 5/5

Google

Hayley (Could be Heather if she’s lying) was extremely helpful and polite. Walked us through everything in a timely manner and had a belter of an outfit. Cheers Hayley

Benjamin · 17 November 2023 · Hall & Benson Derby (Park Farm Centre)

★★★★★ 1/5

Google

Rating only, no written review.

John · 9 November 2023 · Hall & Benson Heanor

★★★★★ 5/5

Google

Rating only, no written review.

Julie · 9 November 2023 · Hall & Benson Heanor

★★★★★ 5/5

Google

Very nice staff. Helped me through buying my first home. Would recommend :)

James · 9 November 2023 · Hall & Benson Heanor

★★★★★ 5/5

Google

Highly recommend! amazing service really friendly always there to answer questions. Danielle Stapleton was fantastic with the Morgage.

Tom · 9 November 2023 · Hall & Benson Heanor

★★★★★ 5/5

Google

Sold my property through hall and benson recently,such an amazing team from start to finish,nothing was too much trouble for them,cannot recommend them enough.

Tina · 9 November 2023 · Hall & Benson Heanor

★★★★★ 1/5

Google

Rang up the other day enquiring about 3 different properties because we were interested in viewing them, the agent on the phone was condescending and rude. As most couples do, we both work and wanted to see if they had any availability for us both to view any of the properties on Tuesday the following week and it really just seemed like she didn’t want to help at all. Didn’t give me any other days or weeks that they had availability for either. Wouldn’t recommend going to them about anything if you don’t want to go away being made to feel like you’re dumb. Feel sorry for the people selling with them, the agents should be wanting to sell properties but clearly not🤔

Amy · 9 November 2023 · Hall & Benson Heanor