Trusted Agent profile Β· Cumbria
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1,202 reviews across 10 offices and 2 platforms
Hackney & Leigh has 10 offices, in Keswick, Kendal, Grange-Over-Sands, Carnforth, Arnside, Penrith, Windermere, Kirkby Lonsdale, Ulverston and Ambleside (Cumbria). Together they have 1,202 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Hackney & Leigh's 10 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleExcellent agency. A rare find. Great customer service and consummate professionals. Helen at the Grange office was outstanding - super efficient and very helpful, patient and knowledgeable . Donβt go anywhere else for any and all property needs .
Thank you for kind words. Enjoy Manchester!
5/5
GoogleMy partner and I bought our first and hopefully forever home from Hackney & Leigh. We were unsure of the process at times but the team guided us on exactly what to do. Very pleasant and enthusiastic team. Thank you for all your help.
Thank you Dawn. We are always here to help and guide you through the process.
5/5
GoogleWe were on a holiday when we've got an email from an another agency which said we did not get the house that we've applied for, even tho we started the whole process 1,5 month ago. We were kinda in a panic, when we found a great let, from β¦
Thank you very much for your review!
5/5
GoogleStraightforward and hassle free all round!
Thank you Chris!
5/5
GoogleExcellent service. From the initial valuation, through to marketing, viewings and closing the sale, they were consistently on the ball and communicative. Definitely recommend!
Thank you for your recommendation Jane!
5/5
GoogleTop customer service. Super responsive and friendly comms and prepared to go the extra mile (literally - I had the keys to my new house delivered to my place of work today by Elaine). Thanks to the whole team for helping with my purchase π β¦
Thank you Tom, we really appreciate you leaving a review!
5/5
GoogleAfter a terrible experience with previous estate agents, I should say hackney and Leigh have been marvellous. Wonderful staff members. Equal credit goes to the landlord.
Thank you Yaseen, we appreciate such a lovely review!
5/5
GoogleWe were extremely impressed by the friendly and efficient staff at the Carnforth office as we rented a property for the first time. They took care to explain things clearly and we found the whole experience very positive. Thanks!
Thank you Wendy, we really appreciate your review!
4/5
GoogleHelpful and pleasant staff...
Thank you Sandie, we really appreciate the review :-)
5/5
GoogleWithout doubt, if it had not been for the understanding and patience of Mark Hadwin, we would not have bought our 'perfect' house. We cannot speak too highly of Mark, and his company. Superb, and thanks.
Thank you for your review, we hope you enjoy your perfect home :-)
5/5
GoogleChoosing Hackney & leigh to sell our property was certainly a positive move, good knowledge of the area, very pro active staff. I would not have any hesitation in recommending them.
Thank you for positive words. Best Wishes
5/5
GoogleI rented through Lawrence Antony for four years and never had any problems with them. Any maintenance problems were dealt with quickly and staff were always pleasant and helpful whenever I got in contact with them. Couldnβt recommend them highly enough.
1/5
GoogleUnreliable asked for someone to ring me back 4 times and they failed to do so we canceled hotels twice very embarassing for us
4/5
GoogleFriendly, helpful and professional assistance in organising our house purchase. Prompt replies to emails. Easy to organise visits. Thank you.
5/5
GoogleWe were very impressed by the Windermere office of Hackney and Leigh throughout our sale. They were helpful, professional and friendly, at all times. They were very proactive right throughout the process, and very supportive at the end.
5/5
GoogleWe purchased a property through Hackney & Leigh. Whilst serving the interests of their clients they were also able to address our needs with regards to resolution of some covenant issues through some pragmatic smoothing of channels of communication. They are clearly well connected and use this for everyone's benefit.
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleResponsive and friendly
5/5
GoogleHackney & Leigh Estate Agent have been very helpful through this stressful process , I would definitely recommend them to my friends and family , always very friendly and quick in responding to all my questions.
5/5
GoogleExcellent advice and service from all the staff and with a smile too, very refreshing. Sold my properties within two weeks, well done .
5/5
GoogleTHE best estate agent I have dealt with, and I've dealt with many in a professional and personal capacity. Efficient, well organised, knowledgeable, helpful and honest.
5/5
GoogleSold my property very quickly...within 2wks!! Staff know what they are talking about and are very pleasant and helpful. Would definately recommend Hackney & Leigh in Carnforth for anyone house sale or letting!! Excellent service!! π β¦
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Hackney & Leigh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Hackney & Leigh and its branches won awards at EA Masters in two years, most recently 2022.
EA Masters winners in two years, the group and its branches: 2021, 2022.
EA Masters by year, 2021 to 20222022 9 Gold across nine branches EA Masters 2022 winners
2021 2 Gold across two branches EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
Hackney & Leigh and its branches won awards at The British Property Awards in two years, most recently 2019.
British Property Awards winners in two years, the group and its branches: 2018, 2019.
British Property Awards by year, 2018 to 20192019 3 Gold across two branches The British Property Awards 2019 winners
2018 1 Gold The British Property Awards 2018 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Hackney & Leigh a message.
Keswick has the most, with 259 reviews rated 4.9 out of 5, followed by Kendal with 201.
The 10 Hackney & Leigh offices, by town:
Yes. In The Trusted Agent 2026 awards, Keswick won Gold. At EA Masters 2022 its branches won 9 Gold awards. The group and its branches have also won 6 other industry awards since 2018.
