5/5
GoogleWe have been using Hackney and Leigh as agents for our rental properties for some time now having previously used another agent and are very satisfied with both the knowledge and friendliness of the staff here at Hackney and Leigh. E.S.F
Trusted Agent profile · Cumbria
Verified
Hackney & Leigh estate agents in Keswick, Kendal, Grange-Over-Sands and 7 more
★★★★★
1,202 reviews across 10 offices and 2 platforms
Hackney & Leigh has 10 offices, in Keswick, Kendal, Grange-Over-Sands, Carnforth, Arnside, Penrith, Windermere, Kirkby Lonsdale, Ulverston and Ambleside (Cumbria). Together they have 1,202 reviews on two platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Hackney & Leigh's 10 offices, most reviewed first. Each has its own page.
- Hackney & Leigh Keswick11 Bank Street, CA12 5JY259 reviews · 259 on Google (4.9)5 in the last 90 days
- Hackney & Leigh Kendal100 Stricklandgate, LA9 4PU201 reviews · 201 on Google (4.6)4 in the last 90 days
- Hackney & Leigh Grange Over SandsMain Street, LA11 6DP186 reviews · 119 on Google (4.7)5 in the last 90 days
- Hackney & Leigh CarnforthMarket Street, LA5 9BT176 reviews · 176 on Google (4.8)2 in the last 90 days
- Hackney & Leigh ArnsideThe Promenade, LA5 0HF167 reviews · 167 on Google (4.8)0 in the last 90 days
- Hackney & Leigh Penrith6-8 Corn Market, CA11 7DA117 reviews · 117 on Google (4.9)9 in the last 90 days
- Hackney & Leigh WindermereEllerthwaite Square, LA23 1DU67 reviews · 67 on Google (4.5)1 in the last 90 days
- Hackney & Leigh Kirkby Lonsdale3 Market Square, LA6 2AN25 reviews · 25 on Google (4.4)0 in the last 90 days
- Hackney & Leigh Ulverston30 Queen Street, LA12 7AF5 reviews · 5 on Google (3.6)3 in the last 90 days
- Hackney & Leigh AmblesideRydal Rd, LA22 9AW1 reviews · 0 on Google0 in the last 90 days
Latest reviews from every Hackney & Leigh office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleThe team at Hackney & Leigh did a great job of selling my property despite it being a particularly difficult one. Their help, patience and proffesionalism deserves 5 stars! So grateful to them!
5/5
GoogleRating only, no written review.
Agent replied · 5 July 2023
Thanks Patricia!
5/5
GoogleMany thanks to Laura Hizzard who made our life so much easier when we relocated from the midlands. There was not a lot of rental after storm Desmond but she found us a property that met our needs having no idea of the area we were in. The whole office were very friendly and a pleasure to work with.
Agent replied · 5 July 2023
Thank you for your kind words Mark
4/5
GoogleThe house sold itself but we wouldn't have found it without Hackney and Leigh and the sale wouldn't have completed if Gillian had not gone the extra mile.
Agent replied · 28 May 2023
David thank you so very much for your comments.
5/5
GoogleExcellent Service from the Arnside office, after a lots of searching and help and advice we've found the perfect end to our search. Brilliant Team who kept us in the loop whist buying & looking A1+ service thanks again... coffee on me
Agent replied · 28 May 2023
Thank you Neil. We are happy that we helped you find that perfect property
5/5
GoogleThe team at Arnside are extremely helpful and make buying a property an easy process. Special thanks to Gillian Bromley for going the extra mile to help with and sort the inevitable issues that can arise.
Agent replied · 28 May 2023
Thank you Barry, we enjoy helping people through the highs and hopefully not too many lows when purchasing and selling property with us.
5/5
GoogleA fantastic experience - a highly professional and efficient service delivered by a friendly, outgoing team prepared to go the extra mile to acheive a successful outcome. Little wonder then that my property was successfully let in next to no time.
5/5
GoogleRobert and Mark were very professional both with advice in preparing the sale and in securing the transaction. The sale was made during the difficult time with the general uncertainty following the brexit vote. We were were pleased with the result. Many thanks.
Agent replied · 28 July 2023
Thank you for your review and the lovely comments made. Many thanks.
5/5
GoogleExcellent service provided. Nothing is ever too much trouble,and if there is ever a problem at the property, it is always sorted out within 24 hours. All the staff are friendly, polite and courteous and have always provided a 100% A***** service. I have rented for the previous 8 years, and have never encountered any problems at all..Would highly recommend to anyone. :)
Agent replied · 28 July 2023
Thank you for the wonderful recommendation. We hope you have settled in your new home.
5/5
GoogleAs a first time buyer I was not too clued up on how everything worked. Hackney & Leigh were fab. I can't thank Shannon enough for all the help/advice she provided me with. Always happy to help, professional and kept me in the loop of each …
5/5
GoogleHackney and Leigh in Kirkby Lonsdale made the whole renting experience pleasurable. They are extremely professional polite friendly and nothing is too much trouble. I would highly recommend them and we are very grateful for all the help care and attention shown to us.
Agent replied · 5 July 2023
Many thanks for your review Julie!
5/5
GoogleHave recently rented a property through Hackney and Leigh in Carnforth and have nothing but praise for the highly professional, timely and personal service I received. Having dealt with other agents prior to Hackney and Leigh it was a breath of fresh air to be treated so well and to be kept up to date at all stages of the process well done all.
Agent replied · 7 July 2023
Thanks Stephanie!
5/5
GoogleOur grateful thanks to a very helpful and professional team at Hackney and Leigh at Arnside. Our recent sale went through to completion very successfully and we highly recommend their excellent service. We have used Hackney and Leigh several times for over twenty five years at different branches and have always had a first rate service from an outstanding dedicated team. 5 stars.
Agent replied · 28 May 2023
Sue thank you for your comments and recommendations.
5/5
GoogleWe have recently bought and sold through Hackney & Leigh. The team at the Arnside Office couldn't have done more to make the process as stress free and seamless as possible. Outstanding photography and a professional, accommodating, friendly and helpful team. We wouldn't hesitate to recommend Hackney & Leigh. Many thanks. Jon and Avril.
Agent replied · 28 May 2023
Jon and Avril thank you so very much for your comments and recommendations. It has been great getting to know you both.
5/5
GoogleWe've been talking to Hackney & Leigh for over 6 months now, firstly about renting an apartment in Arnside (we live in Twickenham) and now that we are here, looking at properties for sale on their books. All the staff in the Arnside office have been really helpful and informative and have arranged numerous viewings for us (sometimes at very short notice) and are quick to update us on any new properties coming onto the market. Hackney & Leigh's sales & marketing literature is outstanding, and I have mentioned to them that their photography and walk through videos really are a 'cut above' the opposition, and now that they have an aerial drone and fully licensed operators, their photographs and video content are sure to be even more dynamic - showcasing clients properties to maximum advantage. They are simply a nice, extremely professional, and highly dedicated team. Chris & Allyson, May 2017
Agent replied · 28 May 2023
Chris, thank you, great praise from someone who has worked in the photographic and camera / film industry. We look forward to helping you find your forever home.
5/5
GoogleI never thought I would leave this kind of review for an estate agent. Most people who have bought or sold a property in the past will know the whole thing can be extremely stressful. The staff at Hackney and Leigh worked incredibly hard through the inevitable difficulties that arise when selling a house . Alex gave us incredible support as did Gillian and Anne Marie ; they listened to our ideas and without doubt achieved the result we wanted. Their attention to detail was excellent and the professional standard confirmed that in our view we felt we had got what I paid for. I would not hesitate to use them in the future and would recommend Hackney and Leigh to either vendor or purchaser. Thanks again to all the staff at the Arnside office. Michael and Elaine Wood.
Agent replied · 28 May 2023
Michael and Elaine, thank you, we do pride ourselves on listening and assisting our customers. Thanks for the recommendation too.
5/5
GoogleI have been looking for a property for a while now, in the Windermere area. The staff at Hackney & Leigh Winderemere are friendly, passionate and very knowledgable. I would reccomend this firm above all others.
1/5
GooglePainful -very poor to search !,
5/5
Googlewe have been with hackney and leigh for a number of years as tenants dealing with helen hadwin at grange office the service we have recieved has been excellentand very friendly nothing has been too much trouble and in our experience nothing is too much trouble .
5/5
GoogleWe have both bought and sold through Hackney & Leigh Windermere office....All of the staff were professional and efficient and most of all a delight to deal with, making our move easier than we had both imagined. Many thanks to a great team !!
5/5
GoogleRented from these before. If any work needed doing, I only needed to contact them. Within three months of moving in unexpectedly I had new windows and a new door fitted, I'd recommend them 100%
5/5
GoogleSelling our house after 31 years was a momentous decision. The team at Hackney & Leigh couldn't have been more helpful and supportive. We can't fault them.
5/5
The Trusted AgentThank you for your friendly & efficient service
My husband and I recently purchased a house in Coniston through Hackney and Leigh in Ambleside. All the staff were a delight to deal with, from those who met us at the property for the viewing, second visits and the staff in the office. It certainly helped the purchasing process to be as stress free as possible. Thank you!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Hackney & Leigh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Hackney & Leigh and its branches won awards at EA Masters in two years, most recently 2022.
EA Masters winners in two years, the group and its branches: 2021, 2022.
EA Masters by year, 2021 to 2022
2022 9 Gold across nine branches EA Masters 2022 winners
2021 2 Gold across two branches EA Masters 2021 winners
- Branch Gold Award (2)EA Masters 2021
Source: EA Masters winners lists, as published, linked by year.
The British Property Awards
Hackney & Leigh and its branches won awards at The British Property Awards in two years, most recently 2019.
British Property Awards winners in two years, the group and its branches: 2018, 2019.
British Property Awards by year, 2018 to 2019
2019 3 Gold across two branches The British Property Awards 2019 winners
- GoldThe British Property Awards 2019: Regional Estate Agent, North West (Cumbria)Windermere
- Local Gold (2)The British Property Awards 2019
2018 1 Gold The British Property Awards 2018 winners
Source: The British Property Awards winners lists, as published, linked by year.
Want Hackney & Leigh to help?
Send Hackney & Leigh a message.
Questions about Hackney & Leigh
Which Hackney & Leigh office has the most reviews?
Keswick has the most, with 259 reviews rated 4.9 out of 5, followed by Kendal with 201.
Where are the Hackney & Leigh offices?
The 10 Hackney & Leigh offices, by town:
- Ambleside: Rydal Rd, Ambleside, Cumbria, LA22 9AW
- Arnside: The Promenade, Arnside, LA5 0HF
- Carnforth: Market Street, Carnforth, LA5 9BT
- Grange-Over-Sands: Main Street, Grange-Over-Sands, LA11 6DP
- Kendal: 100 Stricklandgate, Kendal, LA9 4PU
- Keswick: 11 Bank Street, Keswick, CA12 5JY
- Kirkby Lonsdale: 3 Market Square, Kirkby Lonsdale, LA6 2AN
- Penrith: 6-8 Corn Market, Penrith, CA11 7DA
- Ulverston: 30 Queen Street, Ulverston, Cumbria, LA12 7AF
- Windermere: Ellerthwaite Square, Windermere, LA23 1DU
Has Hackney & Leigh won any awards?
Yes. In The Trusted Agent 2026 awards, Keswick won Gold. At EA Masters 2022 its branches won 9 Gold awards. The group and its branches have also won 6 other industry awards since 2018.
