Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleVery positive experience with the Hackney and Leigh team. Jill in particular has been very friendly, helpful and knowledgeable. We were caught up in the PM Law issue and Jill and her team ( would like to give a shout out to Emily too) have been extremely helpful and supportive throughout the whole process. Would definitely recommend them.
Elizabeth · 16 April 2026 · Hackney & Leigh Penrith
Agent replied · 24 March 2026
Thank you so much for the 5 star review Liz and your thoughts on working with us at Hackney and Leigh. Thank you, It’s been a pleasure to work with you.
★★★★★ 5/5
GoogleA really excellent service from Hackney and Leigh especially from Simon who was very helpful at every stage of the process.
Rowena · 13 April 2026 · Hackney & Leigh Keswick
Agent replied · 15 April 2026
John and Helen, thank you for your kind words on our service. We wish you every happiness in your new home
★★★★★ 5/5
GoogleThis is the 2nd time we have used yourselves albeit 25 years apart but still the same top service thank you Lea & Sue Burgess.
Suzanne · 8 April 2026 · Hackney & Leigh Carnforth
★★★★★ 5/5
GoogleJill and the team at Hackney & Leigh Penrith were brilliant from start to finish, very friendly and efficient service. I would not hesitate to recommend them.
Carole · 1 April 2026 · Hackney & Leigh Penrith
Agent replied · 22 April 2026
Thank you Carole for your 5 star review and your feedback. It has been a real pleasure working with you both and we wish you all the very best for the future in your new home
★★★★★ 5/5
GoogleBrilliant and professional service from the whole team. Made the whole process smooth and easy and good communications throughout.
Tom · 1 April 2026 · Hackney & Leigh Penrith
Agent replied · 22 April 2026
Thank you Tom for your 5 star review and your feedback. We have enjoyed working with you both and wish you all the very best for the future
★★★★★ 5/5
GoogleExcellent service, the staff at the Keswick office were outstanding. Nothing was to much trouble for them. We were kept updated with relevant information on regular basis. I would certainly use them again in future if we ever decide to move again. Highly recommend.
Adrian · 1 April 2026 · Hackney & Leigh Keswick
Agent replied · 15 April 2026
We are delighted that you are so pleased with our standard of service Adrian. Thank you for taking the time to provide the feedback
★★★★★ 1/5
GoogleUnprofessional agents stating incorrect legal clauses. Poor communication. I will not be buying an estate or selling with them in the future. I will be contacting sellers directly making offers that exclude this agent.
S · 31 March 2026 · Hackney & Leigh Kendal
★★★★★ 3/5
GoogleNot able to sell my property in 2025 so changed to another agent and sold within 2 weeks . But it’s now springing 2026 with more buyers about . Very little communication once the agreement of sale was signed as staff changes .
John · 26 March 2026 · Hackney & Leigh Ulverston
★★★★★ 2/5
TrustpilotUnprofessional agents
Unprofessional agents, late to viewings. Office management stating incorrect legal terms. Rude. I will be making offers to sellers exclusively through other agents.
Shannon · 24 March 2026 · Hackney & Leigh Grange Over Sands
★★★★★ 5/5
GoogleI've used Ferndown for over 10 years to act as letting agent for me. The whole team are fantastic, and dealt with any situation in a very professional manner, despite being a very personal team. I would not hesitate to recommend them to anyone who needed an agent to take away all the hassle of managing a property they rent out.
John · 19 March 2026 · Hackney & Leigh Carnforth
Agent replied · 19 May 2026
Thank you for your feedback John! Your comments are greatly appreciated by the rental team and thank you for trusting us for the last 10 years!
★★★★★ 1/5
GoogleAvoid this company!
Andy · 19 March 2026 · Hackney & Leigh Carnforth
★★★★★ 5/5
GoogleGreat experience with Ferndown Estate Agents. From the first time Adam showed us around the property to the purchasing of the property the support was brilliant. Charlotte was amazing. She was friendly, she kept us informed, explained everything we didn’t understand, she helped us every step of the way. As an older couple and never having moved before we didn’t know what to expect or do, Charlotte was always on the end of the phone to explain what we needed to do and how, absolutely brilliant. I would highly recommend Ferndown. Thank you Charlotte Adam and team.
Carol · 19 March 2026 · Hackney & Leigh Carnforth
Agent replied · 19 May 2026
Thank you Carol for your very kind feedback in regard to your experience with the sales team at Ferndown Estates. We’re delighted to receive positive reviews and in particular relating to the experience with the accompanied viewing process with Adam, and post sales process with Charlotte. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleThe team was professional, helpful, and kept us updated throughout the whole process. They made everything much less stressful and were always happy to answer our questions.
Many thanks to Brian , Enzo and Charlotte who went above and beyond to help us during the process.
Tina · 19 March 2026 · Hackney & Leigh Carnforth
Agent replied · 19 May 2026
Thank you for taking the time to provide such lovely feedback Tina. It’s very much appreciated and thank you for mentioning some of the sales team by name.
★★★★★ 5/5
GoogleAlways excellent service from the rental team at Ferndown. They go above snd beyond helping both tenants and landlords. Highly recommend. Thank you for all your hard work over the years.
Arthur · 19 March 2026 · Hackney & Leigh Carnforth
Agent replied · 19 May 2026
Thank you for such lovely feedback A & P Huke. That's very kind of you and we really appreciate you posting about your positive experience with the experienced lettings team. Kind regards. Ian
★★★★★ 5/5
GoogleFerndown have been excellent throughout the sale process, the staff have been efficient and extremely helpful, nothing was too much trouble.
Phil · 19 March 2026 · Hackney & Leigh Carnforth
Agent replied · 19 May 2026
Thanks for the lovely feedback Phil, it's very much appreciated and wishing you all the very best going forward!
★★★★★ 5/5
GoogleHackney & Leigh Estate Agents recently supported the sale of our property.
We found the service professional and efficient whilst retaining a personal …
Murray · 17 March 2026 · Hackney & Leigh Keswick
Agent replied · 17 July 2026
We appreciate your positive review on our service Murray. Thankyou
★★★★★ 5/5
GoogleAbsolutely super people. Very helpful and comminicative. Would definitely recommend.
Isobel · 15 March 2026 · Hackney & Leigh Keswick
Agent replied · 13 May 2026
Many thanks for your review on our service Isobel and we wish you well.
★★★★★ 5/5
GoogleExcellent advice assistance and client focused service from first instructions and throughout the sale process to completion
Nicholas · 15 March 2026 · Hackney & Leigh Keswick
Agent replied · 15 April 2026
Nicholas, we very much appreciate your comments on the quality of our service and it really has been our pleasure to assist you with the sale.
★★★★★ 5/5
GoogleAttentive and excellent service.
Charlie · 15 March 2026 · Hackney & Leigh Keswick
Agent replied · 15 April 2026
Charlie, we appreciate your positive feedback on our service.
★★★★★ 5/5
GoogleWe recently purchased an apartment in Keswick with Simon. The sale only went through because of his patience and persistence. We can highly recommend Hackney & Leigh in Keswick.
Sarah · 15 March 2026 · Hackney & Leigh Keswick
Agent replied · 15 April 2026
Many thanks for your review Sarah. We are delighted that you are happy with our service.
★★★★★ 5/5
GoogleHackney & Leigh Estate Agents recently supported the sale of our property.
We found the service professional and efficient whilst retaining a personal service!
Thank you to the whole team.
Murray · 14 March 2026 · Hackney & Leigh Keswick
Agent replied · 15 April 2026
We appreciate your positive review on our service Murray. Thankyou
★★★★★ 5/5
TrustpilotExcellent service
Excellent service during our house selling journey.friendly informative staff who were prompt in reply to queries and kept us updated throughout the process and did all the many viewings at our property.
Thank you
K and k Jackson
Kevin · 6 March 2026 · Hackney & Leigh Grange Over Sands
★★★★★ 5/5
TrustpilotVery professional service, quickly found a buyer!
I was having trouble selling my house at Scattergate Green, Appleby and decided to change my estate agent in a bid to get things moving.
Hackney and Leigh have been very easy to work with so far; they gave an honest and fair assessment of the houses value, were very quick to advertise the house on social media, put up sign posts etc (which the previous agent had not done) and were getting viewers in within a week of putting the place up for sale. Fingers crossed but within a month we have a buyer and a fair price after waiting for months beforehand just to get people through the door!
I appreciate Hackney and Leigh's advice and expertise hopefully getting the house sold, especially Gill, Emily and Sarah for their help.
AH · 27 February 2026 · Hackney & Leigh Grange Over Sands
★★★★★ 5/5
GoogleI have recently sold my house in Arnside through Hackney and Leigh and they come very highly recommended. My experience was a 5-star one. All the team were extremely professional and it is clear that Hackney and Leigh know the area very well and are able to advise you accordingly. Information and communications were excellent. All my queries were dealt with very quickly and efficiently and staff are very friendly. They are a very responsive company and, given that the process of selling a house can be very stressful, I couldn't have had a better service. Very many thanks to all the team at Hackney and Leigh Arnside.
Judith · 24 February 2026 · Hackney & Leigh Arnside
Agent replied · 24 March 2026
Hi Judith, thank you so much for your kind words and for taking the time to leave such a thoughtful review. We are absolutely delighted to hear that you were pleased with the service provided to you from all of us here in the Arnside team and that your experience with Hackney & Leigh was a positive one. If you ever need us again in the future, please don’t hesitate to get in touch. Very best wishes from all of us at Hackney & Leigh Arnside.”
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